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ISG RSS - Retail Store Services


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ISG RSS - Retail Store Services

  1. 1. IT confidence Connecting People & Things - In brief - Who we are - What we do
  2. 2. In Brief • ISG is a well-established UK Company, trading for over 30-years, providing IT Connectivity and Management Services via strategic partner relationships to a wide range of end user clients. • Over 10-years as a partner representing BT/Openreach, delivering infrastructure services to your clients. • Specialising in the delivery of UK and European wide IT Connectivity solutions to Retail, Commercial, Public Sector and Government clients. • Vast experience in the Rapid Mass Deployment and maintenance of Wired and Wireless Network Infrastructure. • True UK Wide engineering and management capability delivered from 5 UK offices and ESC. 15/05/ 2
  3. 3. Who we are 15/05/ 3 Organisation Structure: • 200-strong + extended workforce • Recent investment in management team • Established and highly experienced UK delivery team at all levels • Technical support in the UK and via the European Support Centre Financials: • Revenues circa £17m & growing • EBITDA circa 10% and stable • Very competitive & efficient cost base Operations: • Excellent process orientated and disciplined delivery mechanisms with strong IT bespoke systems • ISO 9001, 14001, 20000, 27001 and 22301 • ISG one of only 20 companies worldwide to have ISO 22301 Business Continuity Management
  4. 4. Retail Store Services – our range of services…. • ISG can provide every aspect of technology deployment for Stores - and warehouses and offices - including: • WiFi surveys • Standard WiFi installation (access points, cabling, power, management software) • Specialist proprietary wireless and WiFi deployment (e.g. for HHTs and PDAs, self-scanning, self-checkout, RFID and ESL/digital displays etc.) • Cabling, networking, PCs, servers and software upgrades and migration • Management of very large-scale roll-outs • WiFi service management and long-term support – Service Desk and ‘as a Service’ • Integration with your existing ICT Infrastructure 15/05/ 4
  5. 5. … the Retail Store eco-system
  6. 6. RSS – example successes • Leading Supermarket – 12,000 APs over 2,200 outlets and ongoing support with >500 new surveys p.a. for store refresh (case study) • Fashion chain – over 3,000 Meraki APs to 550 UK & Ireland stores in less than 6 months (case study) • Major Electronics retailer – circa 300 Meraki APs to 200 stores in 6 weeks. • Fast food Chain – roll-out of WiFi to 330 UK outlets (case study) • Public house brand– ongoing project ultimately expected to deliver circa 6,000 Cisco APs to 4,500 UK pubs over a 12-month period • Lottery Brand – 100 stores installed per night • One of the largest fast food chains – end-to-end management of their new technology deployment to all their stores: staging, project management, installation, sign-off • High end Department Store– installation and ongoing support of their enterprise-wide ICT infrastructure 15/05/ 6