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Learning at the 
Speed of Libraries 
Lori Reed 
lorireed.com 
Northwest ILL & Resource Sharing Conference 
September 2014
http://www.flickr.com/photos/exlibris/3052682687
http://www.flickr.com/photos/sjcpls
http://www.inthelibrarywiththeleadpipe.org/2012/survey-says/
“Change is the only constant.” 
– Heraclitus, Greek philosopher
U.S. Workforce 
by Age 
2011 
Matures 5% 
Boomers 38% 
Gen X 32% 
Gen Y 25% 
Source: Bureau of Labor Statistics
U.S. Workforce 
by Age 
2020 
Matures 1% 
Boomers 22% 
Gen X 20% 
Gen Y 50% 
Gen Z 7% 
Source: Bureau of Labor Statistics
60% 
50% 
40% 
30% 
20% 
10% 
0% 
Matures Boomers Gen X Gen Y Gen Z 
2011 
2020 
U.S. Workforce by Age in 2011 vs 2020 
So...
http://flickr.com/photos/crocidillicus/2640750165/
http://www.flickr.com/photos/hanalita/163224070/
The illiterate of the 
21st century will not 
be those who cannot 
read and write, but 
those who cannot 
learn, unlearn, ...
http://www.egyii.com/blog/wp-content/uploads/2009/11/learning.jpg
define: Training 
to make proficient by instruction and practice, as 
in some art, profession, or work 
Source: http://dic...
define: Training 
to make proficient by instruction and practice, as 
in some art, profession, or work 
define: Learning 
...
Training Learning 
http://www.flickr.com/photos/maggiesworld/812273556
http://tinyurl.com/5o3uke 
Training 
• Trainer-led 
• Trainer centered 
• Organization focused 
• Be there! Set time and 
...
Then Now 
Limited print 
access 
Unlimited 
information 
online
Then Now 
Facts and info 
spoon fed 
Discovery, 
inquire 
approach
Then Now 
Pencil, pen, 
paper, word 
processor 
Powerful 
multimedia 
tools
Then Now 
Textbook as 
primary source 
Multiple sources 
mostly visual, 
electronic
Then Now 
Teacher: 
Evaluate & 
assess 
Teacher: 
Frame & 
Guide
Then Now 
Goal: Master 
facts & 
content 
Goal: Learn 
skills & 
problem solve
Then Now 
Learning content 
that may not be 
used in life 
Evaluation skills 
for lifelong 
learning
Idea courtesy of Kevin James http://engagedlearning.net
“Only 10-20% of ‘training’ transfers 
to the job.” 
~ Jay Cross Informal Learning
“Informal learning accounts for over 
75% of learning taking place in 
organizations today.” 
~ Marcia Conner 
http://agel...
http://agelesslearner.com/intros/informal.html
From this: 
to this: 
Idea/image courtesy of Kevin James http://engagedlearning.net
http://www.plcmc.org/About_Us/StrategicPlan_finalweb.pdf
http://www.flickr.com/photos/meddygarnet/3459415984
http://plcmclearning.blogspot.com/
“If you want to make enemies, 
try to change something.” 
~ Woodrow Wilson
In calm weather, all ships have good captains. 
Swedish proverb, often attributed to Adam Smith
Why change fails 
• Too much complexity 
• Fail to build a substantial coalition 
• Unclear vision 
• Fail to clearly comm...
Why learning fails 
• Too much complexity 
• Fail to build a substantial coalition 
• Unclear vision 
• Fail to clearly co...
The Stages of Grief 
Bargaining 
Anger 
Acceptance 
Depression 
Passive Active 
Denial 
Immobilized 
Time 
Stability
The Stages of Change 
Stage 
Stage 
Stage 
Stage 
One 
Two 
Three 
Four 
Confusion 
Anger 
Testing 
Balancing 
Passive Act...
Kotter’s Change Model 
1. Create urgency 
2. Build teams/coalitions 
3. Create a vision 
4. Communicate for buy in 
5. Ena...
Learning is a journey 
not a destination. http://www.flickr.com/photos/bilk/259998624/
http://www.flickr.com/photos/neilbrooks/481744012/
Additional Resources 
• Is Yours a Learning Organization? Harvard 
Business Review March 2008 
• Learning Culture Audit 
h...
Thank you!
Learning at the Speed of Libraries
Learning at the Speed of Libraries
Learning at the Speed of Libraries
Learning at the Speed of Libraries
Learning at the Speed of Libraries
Learning at the Speed of Libraries
Learning at the Speed of Libraries
Learning at the Speed of Libraries
Learning at the Speed of Libraries
Learning at the Speed of Libraries
Learning at the Speed of Libraries
Learning at the Speed of Libraries
Learning at the Speed of Libraries
Learning at the Speed of Libraries
Learning at the Speed of Libraries
Learning at the Speed of Libraries
Learning at the Speed of Libraries
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Learning at the Speed of Libraries

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Keynote presentation for Northwest Interlibrary Loan and Resource Sharing Conference 2014

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Learning at the Speed of Libraries

  1. 1. Learning at the Speed of Libraries Lori Reed lorireed.com Northwest ILL & Resource Sharing Conference September 2014
  2. 2. http://www.flickr.com/photos/exlibris/3052682687
  3. 3. http://www.flickr.com/photos/sjcpls
  4. 4. http://www.inthelibrarywiththeleadpipe.org/2012/survey-says/
  5. 5. “Change is the only constant.” – Heraclitus, Greek philosopher
  6. 6. U.S. Workforce by Age 2011 Matures 5% Boomers 38% Gen X 32% Gen Y 25% Source: Bureau of Labor Statistics
  7. 7. U.S. Workforce by Age 2020 Matures 1% Boomers 22% Gen X 20% Gen Y 50% Gen Z 7% Source: Bureau of Labor Statistics
  8. 8. 60% 50% 40% 30% 20% 10% 0% Matures Boomers Gen X Gen Y Gen Z 2011 2020 U.S. Workforce by Age in 2011 vs 2020 Source: Bureau of Labor Statistics
  9. 9. http://flickr.com/photos/crocidillicus/2640750165/
  10. 10. http://www.flickr.com/photos/hanalita/163224070/
  11. 11. The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn. ~Alvin Toffler
  12. 12. http://www.egyii.com/blog/wp-content/uploads/2009/11/learning.jpg
  13. 13. define: Training to make proficient by instruction and practice, as in some art, profession, or work Source: http://dictionary.reference.com/browse/train
  14. 14. define: Training to make proficient by instruction and practice, as in some art, profession, or work define: Learning to acquire knowledge of or skill by study, instruction, or Source: experience http://dictionary.reference.com/browse/train
  15. 15. Training Learning http://www.flickr.com/photos/maggiesworld/812273556
  16. 16. http://tinyurl.com/5o3uke Training • Trainer-led • Trainer centered • Organization focused • Be there! Set time and set location • Doesn’t necessarily result in learning Learning • Participant-led • Self-directed • Learner centered • Individual focused • Anytime, just-in-time • Anywhere • Learning “Moments” OWNERSHIP
  17. 17. Then Now Limited print access Unlimited information online
  18. 18. Then Now Facts and info spoon fed Discovery, inquire approach
  19. 19. Then Now Pencil, pen, paper, word processor Powerful multimedia tools
  20. 20. Then Now Textbook as primary source Multiple sources mostly visual, electronic
  21. 21. Then Now Teacher: Evaluate & assess Teacher: Frame & Guide
  22. 22. Then Now Goal: Master facts & content Goal: Learn skills & problem solve
  23. 23. Then Now Learning content that may not be used in life Evaluation skills for lifelong learning
  24. 24. Idea courtesy of Kevin James http://engagedlearning.net
  25. 25. “Only 10-20% of ‘training’ transfers to the job.” ~ Jay Cross Informal Learning
  26. 26. “Informal learning accounts for over 75% of learning taking place in organizations today.” ~ Marcia Conner http://agelesslearner.com
  27. 27. http://agelesslearner.com/intros/informal.html
  28. 28. From this: to this: Idea/image courtesy of Kevin James http://engagedlearning.net
  29. 29. http://www.plcmc.org/About_Us/StrategicPlan_finalweb.pdf
  30. 30. http://www.flickr.com/photos/meddygarnet/3459415984
  31. 31. http://plcmclearning.blogspot.com/
  32. 32. “If you want to make enemies, try to change something.” ~ Woodrow Wilson
  33. 33. In calm weather, all ships have good captains. Swedish proverb, often attributed to Adam Smith
  34. 34. Why change fails • Too much complexity • Fail to build a substantial coalition • Unclear vision • Fail to clearly communicate the vision • Permit roadblocks against the vision • Not planning and getting short-term wins • Declare victory too soon • Do not anchor changes in organization culture
  35. 35. Why learning fails • Too much complexity • Fail to build a substantial coalition • Unclear vision • Fail to clearly communicate the vision • Permit roadblocks against the vision • Not planning and getting short-term wins • Declare victory too soon • Do not anchor changes in organization culture
  36. 36. The Stages of Grief Bargaining Anger Acceptance Depression Passive Active Denial Immobilized Time Stability
  37. 37. The Stages of Change Stage Stage Stage Stage One Two Three Four Confusion Anger Testing Balancing Passive Active SHOCK DEFENSIVE RETREAT ACKNOW-LEDGEMENT Time ACCEPTANCE
  38. 38. Kotter’s Change Model 1. Create urgency 2. Build teams/coalitions 3. Create a vision 4. Communicate for buy in 5. Enable action 6. Create short term wins 7. Don’t let up 8. Make change stick Create climate for change Engage & enable Implement & sustain
  39. 39. Learning is a journey not a destination. http://www.flickr.com/photos/bilk/259998624/
  40. 40. http://www.flickr.com/photos/neilbrooks/481744012/
  41. 41. Additional Resources • Is Yours a Learning Organization? Harvard Business Review March 2008 • Learning Culture Audit http://tinyurl.com/4ymz83 • Learning Organization Survey http://tinyurl.com/5o3uke • Informal Learning by Jay Cross ©2007 Pfeiffer
  42. 42. Thank you!

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