simple man who calls himself a 'railway man' with 36 years of service in the Indian Railways. Case : 2nd, 3rd, 4thpara
Short 2.81 km upcoming section of delhi metro railway network from barakhmba near cp to indraprasth beyond ITO with stations in between at mandi house and pragatimaidan became a major cause of embrcassment for dmrThe lines were curving and metro emerging from underground on Sikandra Road had to climb on elevated viaducts to go over them. Since the area involved was huge and railway tracks were curving as many as 400 drawings were prepared before plan finlized
A petition against the DMRC filed by a city-based NGO in the High Court seeking provision of public toilets and drinking water facilities inside Metro trains seems likely to come to naught, with the DMRC ready with a set of explanations. This is the second petition filed against the DMRC in a year after the organisation was directed by the High Court in July last year to provide toilet facilities for commuters at all 59 stations. DMRC maintains that Sulabh complexes or MCD urinals are already present within a distance of 50 metre from the stations in 48 out of the 59 Metro stations constructed under Phase I. It also cited space constraint as well as issues of cleanliness as reason behind its decision. “As for the remaining stations, staff toilets are made available ‘in case of emergencies’,” said AnujDayal, DMRC spokesperson. “Travel-time via the Metro is shorter. In Metros the world over, there are no toilets in trains,” Dayal said. The DMRC, however, plans to have toilets at the stations to be constructed under Phase II. The new petition was filed earlier this month by an NGO, Voice of India, and is yet to be heard in the High Court. In the hearing for the previous PIL, filed in April last year, the counsel for the DMRC had maintained that travel time from one station to another on the Delhi Metro route was shorter than the same journey on the city’s buses.” egarding providing drinking water facilities for commuters at stations, the DMRC stated the facility is already available on payment basis at every station. The tally* 50 stations have toilets (Sulabh complexes or MCD urinals) near or inside Metro premises * 48 stations have toilets within 50 metre from the station. * 2 stations (PragatiMaidan and NetajiSubhash Place) have toilet facilities within 50-100 metre from station premises * 9 stations do not have public toilets but staff toilets are available
A string of accidents in the last one year has deeply dented Delhi Metro’s image.Senior Metro officials accepted that the accidents gave them a setback of at least three months. Three new Metro lines — Yamuna Bank to Noida, Yamuna Bank to AnandVihar and Inderlok to Mundka — that were to be opened in 2009 have got delayed.Before the Games, Delhi Metro Rail Corporation (DMRC) will be adding seven new corridors spanning 114.9 km to its existing network of 65 km on three sections, and is expected to carry almost two million (20 lakh) passengers every day.The Metro network will also provide easy access to 10 of 11 sporting venues across the city, and will also run feeder buses for the convenience of people.The metro will offer easy passage to the Commonwealth Games venues as it provides connectivity to 10 out of 11 venues of the Games. These include the Games Village, Jawaharlal Nehru Stadium, Delhi University, Thyagaraj Complex, Siri Fort Sports Complex, National Stadium, Indira Gandhi Sports Complex, Talkatora Indoor Stadium, Yamuna Sports Complex and R. K. Tennis Complex.Three Commonwealth Games venues -- the Games Village, the Jawaharlal Nehru Stadium and Delhi University -- will have direct access to metro stations. The Games Village, where most athletes will reside, is adjacent to the upcoming Akshardham metro station on the Indraprastha-Noida line.
Metro Citizens’ Forum, a group of volunteers who help DMRC instil good behaviour and discipline among commuters, will also be at the forefront of the Commonwealth Games preparedness. “The number of volunteers has increased to over 300. Workshops on disaster management and fire safety have been organised by DMRC specifically for these volunteers so that they can play a major role in ensuring commuter safety during the Commonwealth Games,” the spokesperson said.To ensure that there are no slip-ups while communicating with the visitors, DMRC is also putting its Customer Relations Assistants (CRAs) through lesson in the Queen’s language. “We are imparting English-speaking training to the staff, particularly the CRAs who will be constantly interacting with visitors. We expect a large turnout of foreign nationals during the Games, and to ensure that their travel on the metro is smooth we are making sure that the staff are well trained, groomed and equipped,” the spokesperson said.The staff will also be equipped to handle queries from passengers about the metro, the stations and the immediate surroundings. “The staff will have to remain aware about the main locations, bus routes, information about hotels, restaurants and hospitals near their respective metro stations so that they can provide all the necessary information to the visitors,” the spokesperson said.
Fmg 18 A Dmrc Group 2
DMRC – Case Study<br />GROUP : II<br />
Mr. E Sreedharan- railway man<br /><ul><li>Graduated as engineer from JawaharLal Nehru technological university.
Very professional approach of work, worked on his own terms, disciplined, </li></li></ul><li>About DMRC<br />A Government Company jointly promoted by Government of India and Government of Delhi.<br />Incorporated in May 1995, under the name<br /> Delhi Metro Rail Corporation Ltd. (DMRC).<br />The two Governments have 50% shares each in this Corporation<br /> Has the responsibility for construction and operation of Delhi Metro<br /><ul><li>ISO 14001 & OSHSAS 18001 certified.</li></li></ul><li>The Delhi Metro Rail Corporation…<br /><ul><li>Meeting Time deadlines
45 persons per kilometer (1/3rd of other organisationsin world)
Environment conscious-installation of storm water drains, monitors air and noise pollution</li></li></ul><li>Contd… <br />Anticipated the steel price hike and made provisions.<br />Financial management is efficient<br />Autonomy to contractors<br />Penalty clauses to ensure timely completion and counter guarantee against late payments.<br />
Problems faced<br />Failure of Rock Tunnel Boring Machine<br />Austrian tunneling method helped and earth press balance machines saved it<br />Fixed term contracts ensured accountability of contractors<br />The ITO problem<br />Thermal power station problem<br />
Contd..<br />Tried to blindly follow the international practice of public toilets<br />Indian partners necessary for suppliers <br />Process management done by 4 global members and RITES(Indian)<br />
Question 1<br /> How according to you the crisis of the Metro tracks going over the Indian Railway's overhead lines near ITO should have been avoided by DMRC?<br />
Basic Problems<br />Indian railway tracks. <br />Problem of red tape<br />Metro tracks should go over the Indian Railway’s overhead lines near ITO<br />Underground track to an elevated track<br />The planning engineers either miscalculated the magnitude of the problem involved or gave insufficient time for the execution of the tasks. <br />Required modern construction technology.<br />Alteration of signaling system was a possible solution<br />
Possible solutions to avoid crisis<br /><ul><li>Could have opted for faster and more convenient fabrication methods
DMRC had encountered oversight in design capabilities. So a possible solution could have been to do detailed analysis before planning the routing work.
Opted for a more convenient track profile rather than the one executed given the hindrances in the current track.
Giving a more realistic estimate for the execution of the project.</li></li></ul><li>Question 2<br />In Your view is it a right decision on part of DMRC to now provide public toilets at all its stations by violating the international norm of not providing toilets at all stations?<br />
Provision Of Public Toilets<br />Delhi Metro is a public transport mode meant to provide convenient and hassle free transport taking minimum time. <br />Thus basic objective is to reduce the traffic congestion on the roads and provide the people with air-conditioned, modern transport at cheap prices. <br />International norms do not provide public toilets on all metro stations as they lead to cleanliness problems.<br />
<ul><li>More staff have to be deployed on the cleaning side.
Thus providing toilets at the main junctions the most suitable option. </li></li></ul><li>Provision Of Public Toilets<br />DMRC was questioned by the Honourable Delhi High Court on a PIL filed to provide basic amenities to the public.<br />DMRC then provided toilets at 48 out of 58 stations.<br />Absence of space was there at 4 stations.<br />DMRC also voiced a protest stating absence of toilets in short duration train system was the practice across the world. <br />
DMRC says if people start respecting the system then they don’t dirty it. So they can provide toilets.<br /><ul><li> 50 stations have toilets (Sulabh complexes or MCD urinals) near or inside Metro premises
48 stations have toilets within 50 metre from the station.
2 stations (PragatiMaidan and NetajiSubhash Place) have toilet facilities within 50-100 metre from station premises
9 stations do not have public toilets but staff toilets are available</li></li></ul><li>Question 3<br />It is always beneficial for a public sector enterprise to deal with public sector suppliers and contractors. Otherwise, it would have been impossible for a private enterprise to tackle the escalating steel prices problem, the way DMRC handled it by convincing its PSU supplier SAIL.<br />
Objective of Delhi Metro is development with convenience and not profits.<br />Social well being precedes profits.<br />Project of the size and type such as that of DMRC requires Iron & Steel, Cement etc. in huge quantity<br />
DMRC Project spans over more than 7 years and thus price fluctuations in cost of raw materials is always a risk<br />Thus, hedging is essential<br />Again this project involved national and international contractors.<br />
SAIL<br />SAIL is a Navratna Company. <br />It has the independence and the financial muscle to partner such a project<br />The Management of DMRC had a vision and thus they got into minimum guarantee contracts with SAIL.<br />This helped them counter escalating prices<br />
SAIL, being a PSU, the Govt. could provide it with subsidies and tax benefits.<br />With Private participants, this may be a problem and also there is a risk of bureaucracy and red-tapism with private units.<br />
WHY NOT PRIVATE UNITS<br />Private Companies cannot solely work on social obligations.<br />Moreover they may not be in a position to be in-terms with increasing costs.<br />Private firms could have been considered if DMRC could have entered into a contract with them before hand<br />
Question 4<br />Would DMRC be able to meet the target it had set for the commonwealth Games in 2010?Comment on the current status<br />
<ul><li>In October 2010, New Delhi will play host to the third largest multi-sporting event in the world, the Commonwealth Games.
Delhi will see over one lakh people, including athletes and officials from 72 participating countries, visiting the city.
To prepare itself for this, the city is planning a major overhaul of its urban infrastructure as well as its sporting facilities.
The emphasis of the present Rapid Transport system is now on the Metro. </li></li></ul><li>Phase I of Delhi Metro Rail project is over<br />
Phase II, aimed at extending the network much further in the city, is already under construction, and is set to be ready before 2010. <br />This phase is going to require massive investment, over Rs 8000 Crores.<br />The second phase is going to provide a vital transport link to East Delhi, with a dedicated Games Village station.<br />
String of accidents last one year dented Delhi Metro’s image.<br />Senior Metro officials accepted : accidents gave them a setback of at least three months. <br />Three new Metro lines — Yamuna Bank to Noida, Yamuna Bank to AnandVihar and Inderlok to Mundka — that were to be opened in 2009 have got delayed.<br />Present Status<br />
The Metro network will also provide easy access to 10 of 11 sporting venues across the city.These include the Games Village, Jawaharlal Nehru Stadium, Delhi University, Thyagaraj Complex, Siri Fort Sports Complex, National Stadium, Indira Gandhi Sports Complex, Talkatora Indoor Stadium, Yamuna Sports Complex and R. K. Tennis Complex.Three Commonwealth Games venues -- the Games Village, the Jawaharlal Nehru Stadium and Delhi University -- will have direct access to metro stations. The Games Village, where most athletes will reside, is adjacent to the Akshardham metro station on the Indraprastha-Noida line. <br />
Delhi Metro has decided to procure 300 air-conditioned feeder buses in its effort to provide hassle-free and comfortable ride to spectators on their way to Commonwealth Games (CWG) venues.<br />Metro Citizens’ Forum<br />DMRC is also putting its Customer Relations Assistants (CRAs) through lesson in the Queen’s language. The staff will also be equipped to handle queries from passengers about the metro, the stations and the immediate surroundings. “<br />