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CIL 2010: Making an Impact with Multilingual Websites - get global with your local

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Cybertour presented at Computers in Libraries 2010.

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CIL 2010: Making an Impact with Multilingual Websites - get global with your local

  1. 1. Making an Impact With Multilingual Websites get global with your local! Lora Baiocco and Jocelyne Andrews Westmount Public Library. Quebec, Canada. Computers in Libraries 2010, Cybertour
  2. 2. multilingual web services <ul><li>website </li></ul><ul><li>(S)OPAC </li></ul><ul><li>social media </li></ul><ul><li>bibliographic enhancements </li></ul>
  3. 3. Agenda <ul><li>Context </li></ul><ul><li>6 Tips </li></ul><ul><li>4 Wishes </li></ul>
  4. 4. <ul><li>http://delicious.com/ multibiblio </li></ul>
  5. 5. where we’re coming from
  6. 6. why multilingual for us? <ul><li>demographics </li></ul><ul><li>legal and political </li></ul><ul><li>service </li></ul><ul><li>Fully bilingual: </li></ul><ul><ul><li>website : www.westlib.org </li></ul></ul><ul><ul><li>OPAC : www.westlibcat.org </li></ul></ul>
  7. 7. why multilingual for you ? <ul><li>whole community </li></ul><ul><li>physical vs. virtual. Still? </li></ul><ul><li>access = Value </li></ul><ul><ul><li>(for customers & decision makers) </li></ul></ul><ul><li>Conversation </li></ul><ul><ul><li>how can we be all about the conversation if we’re not even speaking the same language? </li></ul></ul>
  8. 8. <ul><li>digital divide </li></ul><ul><li>brecha digital </li></ul><ul><li>fracture numérique </li></ul><ul><li>divario digitale </li></ul>Image from Flickr by Pete Ashton: http://www.flickr.com/photos/peteashton/146434350
  9. 9. 6 Tips Image from Jack Newton (jdn): http://www.flickr.com/photos/jdn/2400098202 /
  10. 10. Tip 1
  11. 11. <ul><li>Use free stuff </li></ul>
  12. 12. New South Wales State Library, Australia http://www2.sl.nsw.gov.au/multicultural/glossary/
  13. 13. UNTERM – United Nations Multilingual Terminology Database http:// unterm .un.org/ http://delicious.com/ multibiblio
  14. 14. Tip 2
  15. 15. <ul><li>Translate & </li></ul><ul><li>Re-use </li></ul>Image from Flickr by Dylan Otto Krider (memekiller)http://www.flickr.com/photos/memekiller/3498144025
  16. 16. <ul><li>Consider… </li></ul><ul><li>contact us info </li></ul><ul><li>services </li></ul><ul><li>logos </li></ul>
  17. 17. Tip 3
  18. 18. Find opportunities in what you’re already doing
  19. 19. Help them find you
  20. 21. Tag it! http://www.flickr.com/photos/bibliowestmount/4031386701/in/set-72157622585782730/
  21. 22. Photo by Thomas Hawk on Flickr: http://www.flickr.com/photos/thomashawk/4438276518
  22. 23. http://www.umanitoba.ca/libraries/services/multilingual.html
  23. 24. Tip 4
  24. 25. Design with language in mind
  25. 26. www.westlib.org/adosteens
  26. 27. Our teens speak… www.westlib.org/adosteens
  27. 28. Tip 5
  28. 29. <ul><li>Use the </li></ul><ul><li>Catalogue </li></ul>
  29. 30. Make material easy to find by language <ul><li>collocate collections! </li></ul><ul><li>create a virtual “branch” </li></ul><ul><li>add a local SH </li></ul><ul><li>offer language as a filter </li></ul>http://delicious.com/ multibiblio
  30. 31. Tip 6
  31. 32. <ul><li>Transcreate </li></ul>
  32. 33. What the eh? is transcreate? <ul><li>Active process </li></ul><ul><li>Understand </li></ul><ul><li>Adapt </li></ul><ul><li>Create </li></ul>Photo by Adam (atomatic) on Flickr : http://www.flickr.com/photos/atomatic
  33. 34. 4 Wishes Image from Flickr by David Reece: http://www.flickr.com/photos/spursfan_ace/2473862606/
  34. 35. Wish 1
  35. 36. Multilingual Add-ons
  36. 37. We wish... Interfaces AND content in multiple languages = ALWAYS AN OPTION http://upload.wikimedia.org/wikipedia/en/5/5a/Checkmark.png
  37. 38. Example: AddThis
  38. 39. Wish 2
  39. 40. Re-think Search
  40. 41. We wish… More people (vendors included!) would start to leverage available technologies to re-think search http://www.flickr.com/photos/gerlos/3119891607/
  41. 42. Example: CACAO Project <ul><li>Cross-language Access to Catalogues and Online libraries </li></ul><ul><li>http://www.cacaoproject.eu/ </li></ul><ul><li>Translates the search </li></ul>
  42. 43. http://www.cross-library.com:8080/advancedUI/
  43. 45. Wish 3
  44. 46. Design Intention
  45. 47. We wish… Library services were always designed to serve users in multiple languages FROM THE OUTSET
  46. 48. Wish 4
  47. 49. Access for All
  48. 50. We wish… For access to information for all library users
  49. 51. whether they seek it in the ways and languages we’re familiar with or not
  50. 52. CONTACT US: in English or/ ou en Fran ç ais Lora Baiocco lbaiocco @ westmount .org Jocelyne Andrews [email_address] http://delicious.com/ multibiblio

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