TISS | Total Integrated Software Solution Overview
TISS with its cloud-based engine offers a highly mobile integrated software solution that provides iterative data processing via the internet. This significantly assists a business or organisation in replacing their traditional business management software and avoids expensive overheads like software installation, dedicated and specific hardware requirements and the cost of a physical team at the client’s location to install it. Our TISS cloud-based software provides a remarkable online solution which doesn’t require installation or extra hardware – all you need with TISS is an internet connection.
Most business solutions are centered around one outcome, either as an inventory management system, staff management system or a client management system. However TISS with its complex network of services on a cloud-based environment provides a simple solution that easily manages data.
TISS is a modularised system that easily integrates with a range of financial based software solutions, yet TISS integrates not only on the invoicing level like it’s competitors but offers a full integration involving company data such as clients information, product information, staff information and many other critical data outputs.
Customer Relationship Management
Order Processing & Tracking System
Logistics & Proof of Delivery Mobile Application
TISS Future Enhancements
Asset Management & Plant Maintenance
Resource Planner & Incident Reporting
Production Trackers & Monitors
Upgrade inventory management system to support inventory items required to achieve production control KPI’s and process management standards
ROI and other business rules based dashboards
Machine & Software sync functionality
Advanced cost calculators to determine cost of goods considering all facets to exports like brokerage, custom duties and freight
Integrating system with government customs declaration requirements in order to generate documentation necessary to satisfy international freight and customs standards
Multi-currency support for outbound processing of 3rd party and statutory costs
TISS open integration to a larger range of 3rd party APIs specific to target business outcomes
Accounting Functions with ability to export to Xero
TISS | Total Integrated Software Solution Overview
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TISS with its cloud-based engine offers a highly mobile business
solution that provides iterative data processing via the internet.
This significantly assists a business or organisation in replacing their
traditional business management software and avoids expensive
overheads like software installation, dedicated and specific hardware
requirements and the cost of a physical team at the client’s location to
install it. Our TISS cloud-based software provides a remarkable online
solution which doesn’t require installation or extra hardware - all you
need with TISS is an internet connection.
Most business solutions are centered around one outcome, either as
an inventory management system, staff management system or a
client management system. However TISS with its complex network
of services on a cloud-based environment provides a simple solution
that easily manages data.
TISS is a modularised system that easily integrates with a range of
financial based software solutions, yet TISS integrates not only on
the invoicing level like it’s competitors but offers a full integration
involving company data such as clients information, product
information, staff information and many other critical data outputs.
SIMPLEST WAY TO COLLECT &
ACTION YOUR BUSINESS NEEDS.
NEW WAY TO
TISS is a dashboard based automated
solution developed for fulfilling
the needs of any wholesale import
business. TISS is one strategic solution
satisfying your need.
& Tracking System
MODULES AT A GLANCE
TISS is can be used for managing staff’s interactions internally and with
clients. Key features offered as a CRM include:
Centralised Client List
All the client files created in TISS are automatically synced with Xero,
hence staff members need only to enter client data once in TISS and they automatically
Customer Services and Support
Whenever a client calls in for support just like a normal call center, staff members can open
client files, add notes or leave a message for another Customer Relationship Manager to
give them a call back.
Tracking activities of a customer
All client communications and activities in TISS are logged allowing Sales Representations
to open the communication log and obtain a summary of all orders raised by a particular
client or review any messages left by a particular client to call back.
TISS greatly assists in managing timesheets, daily task allocation for
employees and reports:
Depending on the tasks allocated to the employees, their timesheets are
auto-generated. Employees can further edit the timesheets they require and submit to
Management for approval. Management can further accept or reject the timesheets which
can later be viewed by Accounts.
All Sales Staff are allocated daily / weekly / monthly tasks to visit a store in their territory.
This allocation can be controlled either by the staff member themself or their Managers
depending on the setup of allocations.
As a part of each task allocated to employees, they can generate reports showing
additional information about their store visit. All store reports
can be viewed by senior management for further analysis and
As standard inventory management software, TISS can do everything
from regular stocktakes to dealing with complex the process of overseas
imports and inter-departmental transfers
Logistics Management, at a click of a button, can request all company warehouses across
the country to conduct a stocktake of their inventory and submit their reports, accordingly.
To manage stocks levels between warehouses, Logistics can request transfers of goods
from one warehouse to another.
TISS is versatile enough to process everything related to imports from initial request for
a quotation from an overseas supplier, and liaising with freight companies to delivery
of goods locally in the warehouse. It even processes payments and invoices in different
currencies. All transactions are logged real time into Xero removing the need for finance
staff to manually enter supplier invoices or map payments to a supplier invoice.
TISS is a true eCommerce solution. Besides just standard ecommerce
features like maintaining an order history. It provides different types
of shopping carts to different entities; promotions based on client
groups or geo-locations and even sales reports and trends to senior
Unique Shopping Carts
TISS doesn’t just have a standard shopping cart. It provides a unique shopping cart that
allows users to raise different types of orders depending on the privileges set for the users
by Account Managers or Administrators.
Sales Trends and Reports
Managers or employees have a dashboard that shows them real-time graphs on sales
categorised by different criteria to track sales. They can also generate and export PDF
reports for the same.
ORDER PROCESSING &
TISS not only just receives an order from staff or client
but also processes the order throughout its life-cycle.
Depending on the geo-location of the delivery address, TISS sends the order to the nearest
warehouse for processing and tracks the order in the warehouse till it is picked and packed.
Liaising with Freight companies
Depending on the content of the order, type of client, delivery address and few other
criteria, TISS decides the freight company and lodges an order in their system with all
For a better client experience, instead of giving clients a tracking number or a link to
freight provider’s site, TISS generates all the available information from the freight
provider including delivery signatures or real time status and shows it to the client for their
TISS is a very modularised system is fully integrated;
• Allied Express
With an existing“To-Do”planner already in place in TISS, TISS will
shortly provide a software release which will replace existing email
software with a TISS email module. This will allow clients to link emails
automatically with a client and also to Import / Export data from emails
directly into TISS, hence providing employees with one single software
solution for every task they undertake.
Full email exchange implentation
FREIGHT DELIVERY &
TISS also has a support module specifically developed for freight
delivery. This involves two main features:
Driver’s daily task list
Logistics Manager can allocate delivery of any specific order to a delivery driver and
populate all tasks for the day.
Delivery Status and PODs
The driver can update all the activities performed for allocated tasks. This can involve flags
such as, picked up from warehouse for delivery or‘on hold’status. On delivery, the driver
can request the recipient to sign for delivery and that signatures as a POD can be viewed
back in, the TISS module.
APPLICATION LEVEL SECURITY
There are various different strategies utilised to achieve optimum
security levels of the application;
• TISS has a MVC structure, splitting and encapsulating each level of data transactions
between the different processes in TISS.
• All the calls made from the application to server are moderated by a dedicated
controller to make sure they are of the correct format and pattern to avoid any security
breaches to the software.
• TISS has a code engine in place that makes sure it covers all the top 10 security flaws
pointed out in OWASP.
• There are checksums an error detection mechanism enforced in place to make sure all
the data in TISS is secured
SERVER BASED SECURITY
Besides the application level security mechanism, TISS utilises IBM
provisioned servers to remove any potential risks around the application
and increase availability, security and performance.
• IBM cloud services is the engine which run all Tiss’s core services. Tiss’s cloud servers
make it possible to greatly reduce latency and ensure that all the TISS’s web services
are available at the same speed irrespective of the geo-location it is being accessed
• IBM cloud services provides multi-level security to ensure the environment in which
TISS operates is using is fully protected.
• All the POST REST API calls that are made to and from the cloud are authenticated by
an SSL secured O-Auth authentication mechanism
making sure there is no compromise to security.
TISS USES XERO ACCOUNTING SOFTWARE
TO GIVE A POWERFUL BUSINESS
Together with Xero, TISS can:
• Maintain all sales and purchase invoices
• Track payments
• Sales Reports and Trends
• Deal with suppliers / manufacturers with different
currencies across the globe
• Provides accurate Cost of goods and maintain
different price tiers per customer groups
Xero has a thriving community with over 300 different add-ons.
Only TISS provides the extensive list of features needed to be a fully-
fledged business management tool.
Established in 2007, with the corporate head office located in Melbourne,
the Loft Group is a rapidly growing creative digital and software
development agency with satellite offices throughout Australia.
Over the last three years Loft has transformed from a traditional
communications, creative design and marketing business into a purely
digital agency with skills across software design & development. This
expertise combined with specialised IT services has proven to be the
main driver and key to the organisation’s success. As a result of the
emergence of digital technologies, there has been an increase in new
media content deployment. This has been accelerated through adoption
of mobile technologies, social media, eLearning and cloud platforms
across consumers and corporations globally.
Loft Group prides itself on developing high performance, scalable
applications and international solutions delivery. Our partnership with
IBM and Softlayer, the industry leader in cloud infrastructure, provides
Loft Group with the ability to deploy our applications to a true Internet
scale and provides complete confidence in the performance and
reliability of our cloud resources.
TISS takes full advantage of the IBM SoftLayer cloud infrastructure to
ensure that your business management solution is secure and running at
peak performance at all times.