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TISS | Total Integrated Software Solution Overview

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TISS with its cloud-based engine offers a highly mobile integrated software solution that provides iterative data processing via the internet. This significantly assists a business or organisation in replacing their traditional business management software and avoids expensive overheads like software installation, dedicated and specific hardware requirements and the cost of a physical team at the client’s location to install it. Our TISS cloud-based software provides a remarkable online solution which doesn’t require installation or extra hardware – all you need with TISS is an internet connection.

Most business solutions are centered around one outcome, either as an inventory management system, staff management system or a client management system. However TISS with its complex network of services on a cloud-based environment provides a simple solution that easily manages data.

TISS is a modularised system that easily integrates with a range of financial based software solutions, yet TISS integrates not only on the invoicing level like it’s competitors but offers a full integration involving company data such as clients information, product information, staff information and many other critical data outputs.

TISS Features:
Customer Relationship Management
Staff Management
Inventory Management
E-Commerce Solution
Order Processing & Tracking System
Logistics & Proof of Delivery Mobile Application

TISS Future Enhancements

Manufacturing:
Asset Management & Plant Maintenance
Resource Planner & Incident Reporting
Production Trackers & Monitors
Upgrade inventory management system to support inventory items required to achieve production control KPI’s and process management standards
ROI and other business rules based dashboards
Machine & Software sync functionality
Production Planning

Exporting:
Advanced cost calculators to determine cost of goods considering all facets to exports like brokerage, custom duties and freight
Integrating system with government customs declaration requirements in order to generate documentation necessary to satisfy international freight and customs standards
Multi-currency support for outbound processing of 3rd party and statutory costs

Business Administration:
TISS open integration to a larger range of 3rd party APIs specific to target business outcomes
Accounting Functions with ability to export to Xero

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TISS | Total Integrated Software Solution Overview

  1. 1. DISCLAIMER Reproduction of part or all of the contents of this document in any form is expressly prohibited. This document has been prepared and may not be recopied or shared with a third party. You agree not to reproduce, print, re-transmit, copy, distribute, publish or sell the contents of this document without the prior written consent of The Loft Group Pty Ltd. PRODUCT OVERVIEW TISS
  2. 2. TISS with its cloud-based engine offers a highly mobile business solution that provides iterative data processing via the internet. This significantly assists a business or organisation in replacing their traditional business management software and avoids expensive overheads like software installation, dedicated and specific hardware requirements and the cost of a physical team at the client’s location to install it. Our TISS cloud-based software provides a remarkable online solution which doesn’t require installation or extra hardware - all you need with TISS is an internet connection. Most business solutions are centered around one outcome, either as an inventory management system, staff management system or a client management system. However TISS with its complex network of services on a cloud-based environment provides a simple solution that easily manages data. TISS is a modularised system that easily integrates with a range of financial based software solutions, yet TISS integrates not only on the invoicing level like it’s competitors but offers a full integration involving company data such as clients information, product information, staff information and many other critical data outputs. SIMPLEST WAY TO COLLECT & ACTION YOUR BUSINESS NEEDS.
  3. 3. A REVOLUTIONARY NEW WAY TO MANAGE YOUR BUSINESS
  4. 4. TISS is a dashboard based automated solution developed for fulfilling the needs of any wholesale import business. TISS is one strategic solution satisfying your need. TISS
  5. 5. Customer Relationship Manager Inventory Management eCommerce Solution Staff Management Order Processing & Tracking System TISS INTEGRATED MODULES AT A GLANCE TISS
  6. 6. SYSTEMS DIAGRAM ACCESS CONTROL TISS ADMINSTRATOR EMPLOYEES FREIGHT COMPANIES WAREHOUSES EMPLOYERDRIVERSMANUFACTURERS Terminal #1 Terminal #2 Terminal #3 Terminal #4 Terminal #5 Terminal #6 TISS DASHBOARD TISS PROCESSOR XERO Freight CompaniesPayment Modules CRM STAFF MANAGEMENT INVENTORY MANAGEMENT ORDER PROCESSING eCOMMERCE
  7. 7. CUSTOMER RELATIONSHIP MANAGER TISS is can be used for managing staff’s interactions internally and with clients. Key features offered as a CRM include: Centralised Client List All the client files created in TISS are automatically synced with Xero, hence staff members need only to enter client data once in TISS and they automatically populate Xero. Customer Services and Support Whenever a client calls in for support just like a normal call center, staff members can open client files, add notes or leave a message for another Customer Relationship Manager to give them a call back. Tracking activities of a customer All client communications and activities in TISS are logged allowing Sales Representations to open the communication log and obtain a summary of all orders raised by a particular client or review any messages left by a particular client to call back.
  8. 8. CUSTOMER RELATIONSHIP MANAGER
  9. 9. STAFF MANAGEMENT TISS greatly assists in managing timesheets, daily task allocation for employees and reports: Timesheets Depending on the tasks allocated to the employees, their timesheets are auto-generated. Employees can further edit the timesheets they require and submit to Management for approval. Management can further accept or reject the timesheets which can later be viewed by Accounts. Call Cycles All Sales Staff are allocated daily / weekly / monthly tasks to visit a store in their territory. This allocation can be controlled either by the staff member themself or their Managers depending on the setup of allocations. Store Reports As a part of each task allocated to employees, they can generate reports showing additional information about their store visit. All store reports can be viewed by senior management for further analysis and targeted marketing.
  10. 10. STAFF MANAGEMENT
  11. 11. As standard inventory management software, TISS can do everything from regular stocktakes to dealing with complex the process of overseas imports and inter-departmental transfers Stocktake Logistics Management, at a click of a button, can request all company warehouses across the country to conduct a stocktake of their inventory and submit their reports, accordingly. Inter-departmental Transfers To manage stocks levels between warehouses, Logistics can request transfers of goods from one warehouse to another. Imports TISS is versatile enough to process everything related to imports from initial request for a quotation from an overseas supplier, and liaising with freight companies to delivery of goods locally in the warehouse. It even processes payments and invoices in different currencies. All transactions are logged real time into Xero removing the need for finance staff to manually enter supplier invoices or map payments to a supplier invoice. INVENTORY MANAGEMENT
  12. 12. INVENTORY MANAGEMENT
  13. 13. eCOMMERCE SOLUTION TISS is a true eCommerce solution. Besides just standard ecommerce features like maintaining an order history. It provides different types of shopping carts to different entities; promotions based on client groups or geo-locations and even sales reports and trends to senior management. Unique Shopping Carts TISS doesn’t just have a standard shopping cart. It provides a unique shopping cart that allows users to raise different types of orders depending on the privileges set for the users by Account Managers or Administrators. Sales Trends and Reports Managers or employees have a dashboard that shows them real-time graphs on sales categorised by different criteria to track sales. They can also generate and export PDF reports for the same.
  14. 14. eCOMMERCE SOLUTION
  15. 15. ORDER PROCESSING & TRACKING SYSTEM TISS not only just receives an order from staff or client but also processes the order throughout its life-cycle. Order Processing Depending on the geo-location of the delivery address, TISS sends the order to the nearest warehouse for processing and tracks the order in the warehouse till it is picked and packed. Liaising with Freight companies Depending on the content of the order, type of client, delivery address and few other criteria, TISS decides the freight company and lodges an order in their system with all necessary comments. Order Tracking For a better client experience, instead of giving clients a tracking number or a link to freight provider’s site, TISS generates all the available information from the freight provider including delivery signatures or real time status and shows it to the client for their reference.
  16. 16. ORDER PROCESSING & TRACKING SYSTEM
  17. 17. INTEGRATIONS FUTURE ENHANCEMENTS TISS is a very modularised system is fully integrated; • XERO • Star-track • Allied Express • ANZ With an existing“To-Do”planner already in place in TISS, TISS will shortly provide a software release which will replace existing email software with a TISS email module. This will allow clients to link emails automatically with a client and also to Import / Export data from emails directly into TISS, hence providing employees with one single software solution for every task they undertake. Full email exchange implentation
  18. 18. FREIGHT DELIVERY & SCANNING APP TISS also has a support module specifically developed for freight delivery. This involves two main features: Driver’s daily task list Logistics Manager can allocate delivery of any specific order to a delivery driver and populate all tasks for the day. Delivery Status and PODs The driver can update all the activities performed for allocated tasks. This can involve flags such as, picked up from warehouse for delivery or‘on hold’status. On delivery, the driver can request the recipient to sign for delivery and that signatures as a POD can be viewed back in, the TISS module.
  19. 19. APPLICATION LEVEL SECURITY There are various different strategies utilised to achieve optimum security levels of the application; • TISS has a MVC structure, splitting and encapsulating each level of data transactions between the different processes in TISS. • All the calls made from the application to server are moderated by a dedicated controller to make sure they are of the correct format and pattern to avoid any security breaches to the software. • TISS has a code engine in place that makes sure it covers all the top 10 security flaws pointed out in OWASP. • There are checksums an error detection mechanism enforced in place to make sure all the data in TISS is secured
  20. 20. SERVER BASED SECURITY Besides the application level security mechanism, TISS utilises IBM provisioned servers to remove any potential risks around the application and increase availability, security and performance. • IBM cloud services is the engine which run all Tiss’s core services. Tiss’s cloud servers make it possible to greatly reduce latency and ensure that all the TISS’s web services are available at the same speed irrespective of the geo-location it is being accessed from. • IBM cloud services provides multi-level security to ensure the environment in which TISS operates is using is fully protected. • All the POST REST API calls that are made to and from the cloud are authenticated by an SSL secured O-Auth authentication mechanism making sure there is no compromise to security.
  21. 21. WHY TISS? TISS USES XERO ACCOUNTING SOFTWARE TO GIVE A POWERFUL BUSINESS SOLUTION. Together with Xero, TISS can: • Maintain all sales and purchase invoices • Track payments • Sales Reports and Trends • Deal with suppliers / manufacturers with different currencies across the globe • Provides accurate Cost of goods and maintain different price tiers per customer groups Xero has a thriving community with over 300 different add-ons. Only TISS provides the extensive list of features needed to be a fully- fledged business management tool.
  22. 22. LOFT GROUP PARTNERS Established in 2007, with the corporate head office located in Melbourne, the Loft Group is a rapidly growing creative digital and software development agency with satellite offices throughout Australia. Over the last three years Loft has transformed from a traditional communications, creative design and marketing business into a purely digital agency with skills across software design & development. This expertise combined with specialised IT services has proven to be the main driver and key to the organisation’s success. As a result of the emergence of digital technologies, there has been an increase in new media content deployment. This has been accelerated through adoption of mobile technologies, social media, eLearning and cloud platforms across consumers and corporations globally.
  23. 23. IBM BUSINESS PARTNERS Loft Group prides itself on developing high performance, scalable applications and international solutions delivery. Our partnership with IBM and Softlayer, the industry leader in cloud infrastructure, provides Loft Group with the ability to deploy our applications to a true Internet scale and provides complete confidence in the performance and reliability of our cloud resources. TISS takes full advantage of the IBM SoftLayer cloud infrastructure to ensure that your business management solution is secure and running at peak performance at all times.

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