How NLP Can Create Personal & Business Success

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Presented to the top 10% of Murdoch University students in May, 2011.

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How NLP Can Create Personal & Business Success

  1. 1. Techniques for Building Personal and Business Success Lloyd Johnson
  2. 2. What is NLP? <ul><li>Process of modelling and recreating success </li></ul><ul><li>A study of 'what works' and 'what produces results' in business, education & therapy </li></ul>
  3. 3. Which means... <ul><li>It includes techniques from areas like: </li></ul><ul><ul><ul><li>Therapy </li></ul></ul></ul><ul><ul><ul><li>Education </li></ul></ul></ul><ul><ul><ul><li>Business </li></ul></ul></ul><ul><ul><ul><li>Psychology </li></ul></ul></ul><ul><ul><ul><li>Hypnosis </li></ul></ul></ul><ul><ul><ul><li>Fire walking </li></ul></ul></ul><ul><ul><ul><li>and many more... </li></ul></ul></ul>
  4. 4. Sensory Acuity
  5. 5. Sensory Acuity <ul><li>Skin Colour - Light vs. Dark </li></ul><ul><li>Skin Tonus - Symmetrical vs. Not Symmetrical </li></ul><ul><li>Breathing - Fast vs. Slow </li></ul><ul><li>Breathing - High vs. Low </li></ul><ul><li>Lower Lip Size - Lines vs. No Lines </li></ul><ul><li>Eyes - Focused vs. Defocused </li></ul><ul><li>Eyes - Dilated vs. Undilated </li></ul>
  6. 8. Sensory Acuity Exercise...
  7. 9. Sensory Acuity <ul><li>Skin Colour - Light vs. Dark </li></ul><ul><li>Skin Tonus - Symmetrical vs. Not Symmetrical </li></ul><ul><li>Breathing - Fast vs. Slow </li></ul><ul><li>Breathing - High vs. Low </li></ul><ul><li>Lower Lip Size - Lines vs. No Lines </li></ul><ul><li>Eyes - Focused vs. Defocused </li></ul><ul><li>Eyes - Dilated vs. Undilated </li></ul>
  8. 10. Rapport
  9. 11. Rapport <ul><li>Like a dance between yourself and others </li></ul><ul><li>Whether someone likes you is based upon:^ </li></ul><ul><ul><li>7% Words </li></ul></ul><ul><ul><li>38% Tonality </li></ul></ul><ul><ul><li>55% Physiology </li></ul></ul><ul><li>Rapport is established by matching & mirroring </li></ul>^ Mehrabian, Albert (2009). &quot;Silent Messages&quot; – A Wealth of Information About Nonverbal Communication (Body Language)&quot;. Personality & Emotion Tests & Software: Psychological Books & Articles of Popular Interest. Los Angeles, CA: self-published. Retrieved April 6, 2010.
  10. 12. Rapport <ul><li>Posture </li></ul><ul><li>Gestures </li></ul><ul><li>Facial Expressions & Blinking </li></ul><ul><li>Breathing </li></ul><ul><li>Voice Tone/Tempo/Timbre/Volume </li></ul><ul><li>Word Predicates </li></ul><ul><li>Common experiences & associations </li></ul><ul><li>Key words </li></ul>
  11. 13. Visual Words <ul><li>Appear </li></ul><ul><li>Colourful </li></ul><ul><li>Fuzzy </li></ul><ul><li>Imagine </li></ul><ul><li>Reveal </li></ul><ul><li>See </li></ul><ul><li>Show </li></ul><ul><li>Blind </li></ul><ul><li>Dark </li></ul><ul><li>Glimpse </li></ul><ul><li>Light </li></ul><ul><li>Picture </li></ul><ul><li>Show </li></ul><ul><li>Vivid </li></ul>
  12. 14. Auditory Words <ul><li>Announce </li></ul><ul><li>Call (me) </li></ul><ul><li>Discuss </li></ul><ul><li>Gossip </li></ul><ul><li>Loud </li></ul><ul><li>Talk </li></ul><ul><li>Whine </li></ul><ul><li>Articulate </li></ul><ul><li>Clash </li></ul><ul><li>Debate </li></ul><ul><li>Loud </li></ul><ul><li>Resonate </li></ul><ul><li>Speechless </li></ul><ul><li>Yell </li></ul>
  13. 15. Kinesthetic Words <ul><li>Bearable </li></ul><ul><li>Concrete </li></ul><ul><li>Hunch </li></ul><ul><li>Pressure </li></ul><ul><li>Solid </li></ul><ul><li>Tension </li></ul><ul><li>Touch </li></ul><ul><li>Break </li></ul><ul><li>Cold </li></ul><ul><li>Feel </li></ul><ul><li>Motion </li></ul><ul><li>Shocking </li></ul><ul><li>Support </li></ul><ul><li>Warm </li></ul>
  14. 16. Visual Phrases <ul><li>It's a bit hazy right now </li></ul><ul><li>I see what you're saying </li></ul><ul><li>Let's get some perspective </li></ul><ul><li>We see eye to eye on the subject </li></ul><ul><li>See you later </li></ul>
  15. 17. Auditory Phrases <ul><li>Sounds familiar </li></ul><ul><li>Tell me more </li></ul><ul><li>Does what he said ring a bell with you? </li></ul><ul><li>These colours are really loud </li></ul><ul><li>It was good to voice my opinion </li></ul>
  16. 18. Kinesthetic Phrases <ul><li>How do you feel about that? </li></ul><ul><li>There were a few stumbling blocks </li></ul><ul><li>I'll get in touch with you </li></ul><ul><li>Walk me through it one more time </li></ul><ul><li>He came to grips with the problem </li></ul>
  17. 19. Rapport Exercise...
  18. 20. Business Applications <ul><li>Job Interviews </li></ul><ul><li>Networking </li></ul><ul><li>Client Meetings </li></ul>
  19. 21. Further reading? Question Time <ul><li>Sensory Acuity: Frogs into Princes , R. Bandler and J. Grinder </li></ul><ul><li>Rapport: Presenting Magically , T. James and D. Shephard </li></ul>
  20. 22. Thank You
  21. 24. Communication Model

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