HASTAM TRAINING TOOL KIT
In Hastam we believe that the right training, given to the right people at the right time can
transform performance and contribute to organisational success.
For almost the past three decades Hastam has been renowned for the quality of its Health and
Safety training. We strive to provide courses that are challenging and state-of-the-art. In designing
training we draw on insights gained from the latest health and safety research and our work as
We have trained people in many of the UK’s leading businesses and public organisations. All our
training is tailored to our client’s requirements and, critically it is delivered by an expert in the
Events are based on high levels of participation and assisting individuals achieve a competent
performance. We can also assist our clients to follow-up on training events and put in place
strategies that ensure the consolidation of learning into workplace competence.
The ultimate training solution is personal mentoring. With our expertise mentoring is a task at
which Hastam excels.
You will find that Hastam offers you effective training at prices that make sense. Training that
delivers real improvements to your business. We offer training in the following areas:
Remember all Hastam training is bespoke for your business.
SAFETY LEADERSHIP AND MANAGEMENT TRAINING
Creating organisational and individual competence in
personal and process safety requires knowledgeable
and skilful leadership and vigorous management.
Hastam can assist your people deliver these essential
The history of major incidents in all industries, from the
Herald of Free Enterprise to Potters Bar, Three Mile
Island to Chernobyl, and Piper Alpha to BP Texas City,
reveals one common cause: failure of leadership.
Hastam’s expert witness work related to high severity personal safety accidents reveals the same to
be true for personal safety.
Process and other major hazard industries face catastrophe if they do not build resilience and
mindfulness of critical risk control systems and procedures at every level of the organisation.
Hastam offers a range of leadership and management courses that will help develop these essential
Hastam offers three levels of leadership and management safety training.
Our Safety Leadership Workshop is focused on the personal influence that individuals in
leadership positions have on all critical elements of safety management. The event focuses on the
need to accurately measure the safety pulse of their area of responsibility and take improvement
orientated action when required.
For organisations subject to the COMAH regulations Hastam offers two courses.
Managing the COMAH Regulations is for managers new to the COMAH related
responsibilities and can also be used as a facilitated review of how effectively your organisation
meets COMAH requirements. It covers:
major hazard identification and assessment
implementation and operation of risk reduction measures within the safety life cycle,
including human factors and safety culture issues
an introduction to process safety management systems
managing Safety Reports and the interface with the COMAH Competent Authority.
The course is adaptable to all industries working within safety case regulatory regimes.
For front-line workers and supervisors Hastam offers Major Hazard Awareness Workshops
designed to ensure individuals in safety critical roles fully understand what they need to do to
support the robust control of major hazards. Both courses are aimed at helping organisations to
know the truth about how effectively their major hazards are being controlled and take timely and
cost effective action to correct weaknesses and continually improve.
Hastam’s Managing Major Hazards Course is our most in-depth safety management course
and is effectively an expanded version of the COMAH course. Critical elements are covered in
greater depth, such as the use of lead performance indicators and understanding legislative
requirements. The course takes advantage of Hastam’s experience of delivering post-graduate
training to Masters (MSc) level. There is an emphasis on application of the knowledge gained to
attendees own work places.
All courses make use of Hastam’s expert witness involvement in high profile cases such as the
Buncefield fuel terminal, Port Talbot steelworks explosion and the Potter’s Bar rail crash.
Where required, attendees can be formally assessed using both knowledge testing and a work based
project. This can give an added benefit of providing a series of independently reviewed studies of
important elements of major hazard management in their organisations. The principles and
practices taught are equally applicable to managing high severity and complex personal safety
THE NATIONAL SKILLS ACADEMY FOR THE PROCESS INDUSTRY COURSES
Hastam is now able to offer the National Skills Academy (NSA) for the Process Industry’s Process
Safety Leadership course for directors and senior managers and Process Safety
Management courses for all managers with process safety responsibilities, for which we are an
accredited provider. The key elements are:
recognising and accepting the need for safety leadership;
the critical elements of process safety to which leadership needs to be applied;
the essential leadership skills to develop a resilient and mindful safety culture;
ensuring optimum management of both process and personal safety.
The learning objectives of these courses have been developed by an industry and regulator expert
panel. Hastam are working closely with the NSA to ensure the courses provide a powerful learning
experience adaptable to all high hazard industries.
PROJECT RISK MANAGEMENT TRAINING
Good risk management lies at the heart of the
successful project – delivering its objectives on
time, in full, without harm.
Plan in sufficient detail to ensure that all project
risks are well managed and you will be planning
success into your project. Whatever the project, big
or small; whether construction, engineering,
infrastructure, regeneration or installing new plant
or modifying processes, Hastam’s Project Risk
Management training will help deliver a safe
and successful project.
The course is based on training that has been successfully delivered by Hastam personnel to global
businesses and major UK infrastructure organisations. The training can be tailored to fit with any
project management system. Those attending will be given a comprehensive, step-by-step overview
of the principles and practical actions required to safeguard a project. The practical exercises, which
Hastam will align with a client’s precise requirements, encourage delegates to complete the type of
processes that they will encounter in contributing to the successful management of any significant
This training has the potential to save time, cost and aggravation as attendees apply the principles
and take action to build risk management into the core of the
project. The course aims to foster competence and provide the
underpinning knowledge that enables people to be confident in
their project management role, able to see what is required,
influence others and deliver success. This course can be
designed to be assessed and certificated by an external
Having the skills to effectively investigate non-conformities and identify and implement
appropriate corrective actions is a competence that every manager should be able to
demonstrate, as is the ability to preside over an appropriate audit regime. With training from
Hastam they can.
Incident and Non-conformity Investigation is a demanding workshop that explores the
practical skills needed to discover the ‘truth’ about what caused an incident and determine the
preventative action required. To investigate effectively managers need to be able to: collect, collate,
and analyse facts and assess their implications. They must avoid assumptions and bias. They must
identify a range of possible solutions and recommend the most cost effective course of action to
avoid a reoccurrence of the issue or incident. Following the guidance and process provided by this
course is guaranteed to improve all investigations and avoid unnecessary time wasting and
Our Interview Skills course will give delegates the
insight and opportunity to practice the key skills that can
then be transferred to the workplace. Being able to
interview to determine and record facts is important in
many situations but in investigations it is indispensable.
Hastam’s experience shows that successful interviewing
is not a skill that comes naturally to most people. Few
managers have the level of interview skills needed for
investigation and as a consequence interview based
evidence is often flawed and contains many assumptions.
Given an appreciation of the techniques needed, the numerous traps can be avoided and proficiency
can be readily developed. Designed for managers, this course can enhance performance in those
areas of day-to-day management where applying searching interviewing techniques that reveal the
‘truth’ is essential.
Managers in organisations with appropriately defined and vigorous monitoring /auditing processes
tend to have fewer unpredicted incidents as they are able to identify issues and apply corrective
actions early. Our Taking Control course will give delegates the skills necessary to plan and
conduct effective audits of health and safety management systems. Applying the training from this
course will ensure that that an appropriate system and standards are in place, robust data collection
techniques are used, data is recorded and analysed correctly and feedback leads to improvement.
HUMAN FACTORS AND BEHAVIOURS
Having employees motivated to work safely, look after themselves and others and contribute to
improvement is a necessity for every business. Working with Hastam can make it a reality.
Hastam’s training in behaviours and human factors include: motivational workshops for
Directors, Managers, Supervisors and Work-teams. The training is designed to heighten awareness
of why and how people have accidents and create an understanding of the key cultural, physical and
psychological factors. The potential personal consequences are also explored. The events examine
and emphasise what individuals can do to avoid injures to themselves and others in the workplace.
The events challenge delegates to change their personal behaviours and make safety management
Effective risk management requires everyone in the work team to understand the ‘true’ nature of
the hazards they face, the risks these create and agree the effective control measures. Team Risk
is a facilitated ½ day workshop that creates that understanding and consensus as to how team
members will manage specific risks. Simple, straightforward and thought provoking this process
makes risk assessment a team exercise that addresses misunderstandings, anxieties, blasé attitudes
and creates a common commitment to practical control measures. It provides a process that
supervisors and managers can use with their teams to conduct and review risk assessments so that
they become living documents that reflect the real safety challenges of the workplace. Giving
managers, supervisors and safety representatives the competence and confidence to talk about
safety with individuals or small groups and achieve changes in behaviour is a critical part of a
successful behavioural process.
Talking About Safety is practical skills development training that goes beyond the usual
behavioural safety concept of observation and feedback to create constructive two-way dialogue
that leads to mutual trust and understanding, strengthened awareness of and commitment to
safety, and specific improvement actions where needed.
Taking Safety Seriously creates a different way to ensure that managers and supervisors are
actively engaged in managing those safety issues that really matter to your business. This interactive
workshop is based on a case-study approach in which delegates work through a number of serious
safety incidents, confronted with their consequences and are assisted to understand the factors that
contributed to their occurrence. They are then challenged to consider these factors from their work
perspective, and how they might relate to their role and the processes and people they manage.
The workshop demonstrates the practical actions required and focuses attention on the essential
aspects of day-to-day safety management.
If you really want to make the point to managers that
safety is a serious business then employee Hastam to
facilitate ‘Your day in Court’.
Some people really grasp the seriousness of the safety
message when they are helped to understand that
getting safety wrong can result in a court appearance, a
potential criminal record or serious damage to their
and their employer’s reputation. This event makes the
point in a very dramatic manner
This one-day training event simulates the proceedings in a Magistrates Court which is trying a safety
case against your company. It allows delegates to understanding the role of the court and
experience, first hand, the challenge of defending their management of safety. Designed around a
scenario that could realistically occur in your workplace, delegates role play the various aspects of a
trial. Where feasible, Hastam stage this event in a real courtroom creating an unforgettable
A follow-up day can be designed into the proceedings in which delegates unpack the case and
consider the practical steps necessary to prevent their appearance in a real court situation.
All Hastam training is designed for your business and delivered by experts!
One-to-one personal professional development with expert support.
From time-to-time attending a training course is not the most appropriate way of meeting a
development need. A more personalised package of support is required. Support that creates the
review a business challenge, strategic issues, policies or procedures
explore alternative approaches
extend an existing skill set
develop completely new skills
address a problem area and formulate a solution
develop new methodologies and approaches
learn from an expert.
Mentoring is an effective means of professional development for both individuals and small teams.
It can be the ideal development methodology for busy managers and directors. Surprisingly, it can
be very cost-effective as client and mentor can work together to ensure that key business objectives
are realised and that essential skills become part of the organisation’s repertoire.
Each of Hastam’s experts has many years of experience in a wide range of practical situations related
to safety and health management. They are leaders in their field and often authors of key
publications that have advanced the field or are standard textbooks. They are pragmatic and
understand that one size does not fit all. They have the expertise and personal skills to provide
objective support and challenge whilst helping their client develop and implement robust solutions.
A few days of mentoring can make a life time of difference!