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Understanding Injury & Illness Prevention Programs


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A proactive process and written program required for all companies by the state of California. IIPPs help prevent workplace injuries, illnesses and deaths, the suffering these events cause workers and the financial hardship they cause both workers and employers.

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Understanding Injury & Illness Prevention Programs

  1. 1. E --- understanding --- C AN INJURY & ILLNESS R SU PREVENTION PROGRAMS IN IA ------------------- O U QSE Liz Kroft Sequoia Insurance Company
  2. 2. STATISTICS E C AN Every year 4.1 mil workers suffer a serious R job-related injury or illness SU Every day 12+ workers die on the job IN Every year 4,500+ die on the job IA  That’s more than 90/week and 13/day O U Q SE 2
  3. 3. DIRECT COSTS E C AN { Cost per injury averages R Back $50k SU- - - - - - Slip/Fall $62K IN IA Carpal Tunnel $40k O U Q SE 3
  4. 4. DIRECT COSTS TO EMPLOYERS E C AN  Medical Treatment  Worker’s Compensation Premiums R SU  Indemnity IN  Litigation IA O U Q SE 4
  5. 5. INDIRECT COSTS TO EMPLOYERS E C AN Wages paid not covered by workers’ comp Administrative time spent following injuries R SU Employee training & replacement costs Lost productivity IN Replacement of damaged material, machinery & IA property O Clean up & start up of interrupted operations U Reduced morale among employees Q SE 5
  6. 6. IMPACT ON EMPLOYEES E C  Physical pain & suffering AN  Loss of employment & wages R  Burdensome debt SU  Decreased standard of living IN  Loss of homeownership  Bankruptcy IA  Missed opportunity for job O advancement U Q SE 6
  7. 7. INJURY & ILLNESS PREVENTION PROGRAM E C AN A proactive process & written program R SU INThe Goal: IAPrevent workplace injuries, illnesses & O Udeaths, the suffering these events cause Qworkers & the financial hardship they SEcause both workers & employees. 7
  8. 8. WE HEAR PEOPLE SAY THINGS LIKE E C AN “We haven’t had an “We already R SU injury in years” have one” IN IA “We are small enough O we don’t need one” U Q SE 8
  9. 9. INJURY & ILLNESS PREVENTION PROGRAM E C AN Every business is different, one size IIPP does R not fit all. SU Need to scale & adapt to meet the needs of the organization depending on: IN  Size IA  Industry sector O  Complexity of operations U Q SE An IIPP is a living document 9
  10. 10. BENEFITS TO EMPLOYERS E C AN Decrease in workplace  Reduce time to injuries replace/reassign injured R Transform workplace workers SU culture  Reduce workers Improve employee morale compensation claims IN Higher productivity & quality  Greater employee satisfaction IA Reduce turnover Reduce costs  Minimize potential for code O violation penalties U Q SE 10
  11. 11. BENEFITS E C Improved Morale & AN Job Satisfaction 6% Employee R Retention 7% Other 16% SU IN Increased IA Productivity 43% O U Reduced Q Costs 28% SE Source Huang et. al., 2009. Data based on responses from 231 U.S. Companies with 100 or more employees
  12. 12. EFFECTIVENESS E C ANNet decrease in injuries after IIPP was implemented: R SU  Alaska - 17.4%  Massachusetts -  20.8%  California - 19%  North Dakota -  38% IN  Colorado -  23% IA  Texas -  63%  Hawaii - 20.7%  Washington -  9.4% O U Q SE 12
  13. 13. 8 ELEMENTS OF AN IIPP E C 1. Responsibility AN 2. Compliance R SU 3. Communications IN 4. Hazard Assessment IA 5. Accident Investigation O U 6. Hazard Correction Q 7. Training & Instruction SE 8. Recordkeeping 13
  14. 14. 1. RESPONSIBILITY E C AN Identify the person(s) with authority R SU & responsibility for implementing the program. IN IA O U Q SE 14
  15. 15. 1. RESPONSIBILITY (CONTD) E C AN Questions to ask:  What is the person’s name, title & contact R SU information that has overall responsibility for ensuring the company has an effective IIPP? IN  Where will copies of the IIPP be available? IA O U Q  Your program’s success hinges on the individual you choose  SE 15
  16. 16. 2. COMPLIANCE E CA system for ensuring that employees comply ANwith safe & healthy work practices. R SUSubstantial compliance includes: IN  Recognition of employees who follow safe & IA healthful work practices O  Training & retraining programs U  Disciplinary actions or any other such means that Q ensures employee compliance with safe & healthful SE work practices 16
  17. 17. 2. COMPLIANCE (CONTD) E C AN Questions to ask:  What method will be used for compliance? R  How does the company recognize employees SU that consistently perform safe & healthful work IN practices?  Other means (e.g. peer mentoring) in addition IA to those listed in the compliance section of the O written IIPP used to ensure employee U compliance with safe & healthful work Q practices? SE 17
  18. 18. 3. COMMUNICATIONS E C AN A system for communicating with employees in a R form readily understandable by all affected SU employees on matters relating to occupational safety & health, including provisions designed to IN encourage employees to inform the employer of IA hazards at the worksite without fear of reprisal. O U Q SE 18
  19. 19. 3. COMMUNICATIONS (CONTD) E C AN Methods of communication may include:  Meetings R  Training programs SU  Posters  Written communications IN  A system of anonymous notification by employees about hazards IA  Labor/management safety & health committees  Any other means that ensures communication with O employees U Q SE 19
  20. 20. 3. COMMUNICATIONS (CONTD) E C AN Questions to ask: R SU  What method of communication will be used?  What is the schedule? IN  How do you arrange for employees to anonymously notify management of safety & health concerns? IA  What other means are used to ensure communication O with employees? U Q SE 20
  21. 21. 4. HAZARD ASSESSMENT E C AN Involves procedures for identifying & R evaluating work place hazards including SU scheduled periodic inspections to identify IN unsafe conditions & work practices. IA O U { } Q SE- - - - - - - - - - 21
  22. 22. 4. HAZARD ASSESSMENT (CONTD) E C AN The survey should evaluate workplace conditions with respect to: R SU  Safety & health regulations  Generally recognized safe work practices & physical hazards IN  Use of any hazardous materials  Employee work habits IA  A discussion of safety & health problems with employees O U QOSHA Hazard Assessment: SE 22
  23. 23. 4. HAZARD ASSESSMENT (CONTD) E C AN Conducted when R  New substances, processes, procedures or SU equipment are introduced into the workplace that represent a new occupational safety and IN health hazard. IA  Employer is made aware of a new or O previously unrecognized hazard. U Q SE 23
  24. 24. 4. HAZARD ASSESSMENT (CONTD) E C AN R Questions to ask: SU  How will inspections be conducted? IN  Who will conduct the periodic inspections? IA  What is the schedule for inspections? O  What will be inspected? U Q SE 24
  25. 25. 5. ACCIDENT INVESTIGATION E C ANA process utilized to identify and investigate Rworkplace injuries, illnesses and accidents, SUhazardous substance exposures and near INmisses. IA O U Q SE 25
  26. 26. 5. ACCIDENT INVESTIGATION (CONTD) E C AN Questions to Ask: R  Who conducts the investigation? SU  When are the investigations conducted? IN  Where does the report go? IA  Who reviews the report? O  What is done with the information? U Q SE 26
  28. 28. 6. HAZARD CORRECTION E C AN Include methods &/or procedures for correcting unsafe or unhealthy conditions, work practices & R work procedures in a timely manner based on the SU severity of the hazard. IN  When observed or discovered  When an imminent hazard exists which cannot be IA immediately abated without endangering employee(s) O and/or property, remove all exposed personnel from U the area except those necessary to correct the existing condition. Q SE  Employees necessary to correct the hazardous condition shall be provided the necessary safeguards. 28
  29. 29. 7. TRAINING & INSTRUCTION E C AN When the IIPP is first established To all new employees R SU To all employees given new job assignments Whenever new substances, processes, procedures or IN equipment are introduced to the workplace & represent a new hazard 74 Aero Camino IA Whenever the employer is made aware of a new or O previously unrecognized hazard U For supervisors to familiarize themselves with the safety Q & health hazards to which employees under their SE immediate direction & control may be exposed 29
  30. 30. 7. TRAINING & INSTRUCTION (CONTD) E C AN Questions to Ask: R  Who conducts for new employees? SU  74 Aero Camino Who conducts for on-the-job?  Specific safety training needed (operating equipment, IN chemicals, etc.) IA O U Q SE 30
  31. 31. 7. TRAINING & INSTRUCTIONS (CONTD) E C AN Effective Training:  Communicates information in a language & by methods R understandable to all employees SU  Helps establish a relationship with employees to improve trust & communication IN  Is participatory & involves employees by drawing on their own real life experiences  Allows group hazard identification and problem solving by means 74 Aero Camino IA of demonstrations, asking questions, discussing ideas, & providing observations & stories O  Provides opportunities to demonstrate newly learned safe work U practices & the safe use of tools, equipment, & chemicals Q  Provides concrete safety & health changes in how work is set-up & performed SE  Is repeated as often as necessary 31
  32. 32. 7. TRAINING & INSTRUCTIONS (CONTD) E CTraining Steps: AN R SU IN IA O U Q SE 32
  33. 33. 8. RECORDKEEPING E C AN No operation can be successful without adequate R recordkeeping, which enables you to learn from past SU experience & make corrections for future operations. Records of accidents, work-related injuries, illnesses & IN property losses serve as a valuable purpose. Under Cal/OSHA recordkeeping requirements, information IA on accidents is gathered & stored. Upon review, causes O can be identified & control procedures instituted to prevent U the illness or injury from recurring. Keep in mind that any Q inspection of your workplace may require you to SE demonstrate the effectiveness of your program. 33
  34. 34. ALL DONE!...? E C AN “My IIPP is written, I’m R SU done! Huzzah!” IN “But is it effective?” IA O U Q SE 34
  35. 35. WHAT MAKES AN IIPP EFFECTIVE? E C AN Worker Participation R Fully involve all employees, supervisors & SU management Identify specific workplace hazards employees IN are exposed to IA Correct identified hazards in an appropriate & O timely manner U Provide effective training Q SE 35
  36. 36. MEASURING EFFECTIVENESS E C AN1. Responsibility Are employees made aware of who the person is R SU with authority & responsibility for their IIPP & can they access the person if they want to? IN IA O Yes No UHow is this accomplished? What actions are required? Q SE 36
  37. 37. MEASURING EFFECTIVENESS (CONTD) E C2. Compliance AN RAre employees recognized for Yes - How is this accomplished? SUperforming safe & healthful work No - What actions arepractices? required? IN Yes - How is thisAre employees disciplined for IA accomplished?performing unsafe or unhealthful No - What actions are O required?work practices? U QAre employees given training or re- Yes – Where are training records available? SEtraining to ensure compliance with No – What training willsafe and healthful work practices? be provided? 37
  38. 38. MEASURING EFFECTIVENESS (CONTD) E C3. Compliance AN RDo employees know and use ourorganizations methods of communication to SUinform management about health & safetymatters? INDoes our organization use a Yes – How is this IAlabor/management safety & health committeeto comply with the communication accomplished? Orequirements of subsection (a)(3) of T8CCR No – What actions U3203? are required? QDoes our organizations labor/management SEsafety & health committee meets all therequirements of T8CCR 3203 (7) (c) (1)–(7)? 38
  39. 39. MEASURING EFFECTIVENESS (CONTD) E C AN4. Hazard Assessment Do our organization’s periodic inspections for hazard R assessment result in a comprehensive evaluation of SU any hazards present at our workplace? IN IA O Yes No UDescription of procedures. What actions are required? Q SE 39
  40. 40. MEASURING EFFECTIVENESS (CONTD) E C AN5. Accident Investigation Does the use of our organization’s investigation procedures R result in: SU a) The determination of the cause (s) of accidents, hazardous substance exposures & near misses IN b) Effective corrective actions being taken in a timely manner? IA O U Yes No Q SEDescription of procedures What actions are required for both (a) and (b) for both (a) and (b)? 40
  41. 41. MEASURING EFFECTIVENESS (CONTD) E C AN6. Hazard Correction R Do we use our organization’s procedures to correct SU identified hazards in a timely manner based on the severity of the hazard? IN IA O Yes No U QDescription of procedures. What actions are required? SE 41
  42. 42. MEASURING EFFECTIVENESS (CONTD) E C7. Training & Instruction AN RDoes our organization provide effectivetraining to instruct employees & Yes – Describe the SU documentation of training.supervisors on general safe work No – Describe future trainingpractices & on the hazards specific to IN topics & schedules.their job assignments & work tasks? IA Yes – Describe worksite ODoes our organization’s effective observations, evaluations oftraining result in an increase in U training, reports of hazards,employees’ and supervisors’ reduced accidents & Q exposuresunderstanding of workplace hazards & SE No – Retraining required (listimprovements in their safe & healthful of training subjects & workerwork practices? training instruction record) 42
  43. 43. COMMON MISTAKES E C AN Failure to have an active IIPP at your workplace Failure to document all safety-related activities, R SU particularly training & inspections Neglecting to carry out regular safety inspections IN Neglecting to create required written safety IA programs O Not having all safety-related documentation up to U date & ready for inspection Q SE 43
  44. 44. GETTING STARTED E C AN 1. Assign responsibilities Look at what you have R 2. SU 3. Safety & health survey IN 4. Workplace assessment IA 5. Review & compare O 6. Develop an action plan U Take action Q 7. SE 8. Maintain your program 44
  45. 45. IIPP & SMALL BUSINESSES E C AN  May seem daunting  Lend themselves to low-cost approaches R because they are highly flexible - core elements SU can be implemented at a basic level suitable for IN the smallest business, as well as at a more advanced, structured level that may be needed IA in a larger, more complex organization O U Q SE 45
  46. 46. IIPP & SMALL BUSINESSES E C AN  OSHA study of nine SHARP firms, ranging in size from 15 to 160 employees, found that the firms achieved the following as a result of their programs:  A reduction in the number of injuries and illnesses. R  Improved compliance with regulatory requirements. SU  Improved business and cost savings including reduced workers compensation premiums, reduced administrative and human resources IN burden associated with filing injury and illness reports, managing workers compensation cases and training new employees. The companies also experienced improved efficiency in operations and IA material use, and improved productivity. They were able to leverage their O limited health and safety resources. U  An improved workplace environment with greater collective responsibility for workplace health and safety. Q  Improved reputation and image in the community including relationships and SE cooperation between employers and OSHA, between employers and employees, and among employers in the business community. 46
  47. 47. CONCLUSIONS E C AN Despite efforts more than 4,500 workers lose their lives & more than 4 million are seriously injured each year. Tens of R thousands more die or are incapacitated because of SU occupational illnesses. The human toll is incalculable & the economic toll is enormous. IN Employers in the U.S. have been slow to adopt a workplace IA "safety culture" that emphasizes planning & carrying out work in the safest way possible. O IIPPs are based on proven managerial concepts that have U been widely used in industry to bring about improvements in Q quality, environment & safety, and health performance. SE 47
  48. 48. CONCLUSIONS (CONTD) E C AN Effective programs emphasize Top-level ownership of the program R  SU  Participation by employees  A "find and fix" approach to workplace hazards. IN IIPPs do not have to be resource-intensive IA IIPPs can be adapted to meet the needs of any size organization. O U Q SE 48
  49. 49. CONCLUSIONS (CONTD) E C AN --- final thought --- R SU Taking risks is part of running a business, but risking the safety IN and health of those who work for IA you should not be one of them. O U -------------------- Q SE 49