SlideShare a Scribd company logo
1 of 14
Anjali Bakliwal
Voyage 2018
Project
Information
This app prototype was initially designed as a method of helping people who
are incarcerated prepare themselves for re-entering society.
“Voyage.” is an application which takes one through the step-by-step process
of using public transportation, specifically the Chicago Transit Authority (CTA),
and immersive experiences too such as walking on a side walk, Chicago Bus
Stop, ordering coffee at a coffee shop and many more.
Title: 360 View Application
Strategy: To make user feel comfortable and easy to use
Photography: Typography: Color:
#151426
#f0e921
#414141 #202c3f
#f9cb15
#f1efe2
LEVEL A
HEADLINE
Voyage
Level B Subhead
Level C Body Copy. Elluptatae
nonsecusda apient volum
ditatumharchiliae ra quiandios
molorem as necus apel ipsum
aboribus. Ximeniae lab inctota
quamusam ilibus dolupis sum lam
quidelibus sunt aut qui de ndebis
imendamus solentota quat acerch
quaeria tibusan diasperrovit
Level D Caption Copy. Asinto bea niam
evellantium dolorempedit moluptate
Illustration:
Login
Notes
Moodboard
User
Journey
Maps
Using Public Transportation
Anjali Bakliwal
Team 11
To reach desired location
Finding the
train for your
destination
Read the map correctly
and get the train route
Buying the
ticket
Walk in the
station
Walking
People rushing
around talking
on the phone
People
scanning and
going in
Few people
standing/
looking at the
map
Small line
of people
Ticket
machine
Screen with
instruction
People
walking
around
Empty tracks/
Trains coming
and going
Glass window
with a person
sitting inside
People with
earphones on
People playing
games or reading
on their phones
Station
Walking
Pushing
buttons
Reading
the screen Searching Talking Sitting Standing Gets off
Moving
Around
Looking
around
Searching
Searching for
destination Finds the train
color that goes
there
Walks to the
ticket machine
Trying to see
understand how
the machine works
Cannot buy
the ticket
Everyone on
their headphone
and no one is
stopping
Trying to look
for someone
who would
help him.
The person at the
window helps get
the ticket and the
directions
Realizes she/he
missed the train and
has to wait longer
Reaches but
not on time
Pay and print the
ticket to get in the
station by scanning
Going in the
right direction
train
Getting in
the train
Getting off at
the station
Reach the
destination
Goes near the
tracks and waits
there
PHASE
GOAL
RESPONSE
TO
JOURNEY
TOUCH
POINT
VISUAL
–
+
USER OBJECTIVE
SCENARIO
NAME & TEAM #
Using Public Transportation
Anjali Bakliwal
Team 11
To reach desired location
Finding the
train for your
destination
Read the map correctly
and get the train route
Buying the
ticket
Walk in the
station
Goes to the
booth to buy
ticket
Directed
towards
machine Does ot kow
how to use it
Asks Someone
Unable follow
instructions
Finally
someone
helps
Tries to read
the map
Gets
ticket and
scans it
Gets in
the train
Realizes it
Pay and print the
ticket to get in the
station by scanning
Going in the
right direction
train
Getting in
the train
Getting off at
the station
Reach the
destination
Stands near
the track
PHASE
GOAL
RESPONSE
TO
JOURNEY
+
USER OBJECTIVE
SCENARIO
NAME & TEAM #
Using Public Transportation To reach desired location
the
your
tion
p correctly
rain route
Buying the
ticket
People
scanning and
going in
Few people
standing/
looking at the
map
Small line
of people
Ticket
machine
Ticket
printing
out
People
standing near
the tracks
waiting
Empty tracks/
Trains coming
and going
Doors
opening
People with
earphones on
Screen
showing the
next stop
Station
Walking
Pushing
buttons
Holding
Ticket Searching Walking
inside
Sitting Standing Gets off
Moving
Around
Looking
around
Searching
Searching for
destination Finds the train
color that goes
there
Walks to the
ticket machine
Trying to see
understand how
the machine works
Buys a ticket
successfully
Waiting for
the train
Trying to
find the right
direction train
Gets in
the train
Scared of
people rushing
in and out
Constantly
looking at the
station map
Reaches
destination
Pay and print the
ticket to get in the
station by scanning
Going in the
right direction
train
Getting in
the train
Getting off at
the station
Reach the
destination
USER OBJECTIVE
SCENARIO
Benchmark
Analysis
App
Wireframes
Initial Sketches
High
Fidelity
App Design
Mobile App
Functionality
Immersive
Experience
I wanted to create an interface that was familiar, straight-forward,
and easy to use. The Trek mobile app is designed to work in tandem
with the augmented reality program, it helps you to plan your trip,
and the augmented reality guides you through the steps you need
to complete at the train station, including buying a ticket,heading
through the turnstyle, and navigating the station.
Immersive Experience
Functionality

More Related Content

Similar to Student Process Book

MyTransport.Blind.SG
MyTransport.Blind.SGMyTransport.Blind.SG
MyTransport.Blind.SGIvan Sim
 
Designing for Multi-touchpoint Experiences
Designing for Multi-touchpoint ExperiencesDesigning for Multi-touchpoint Experiences
Designing for Multi-touchpoint ExperiencesJamin Hegeman
 
Gabe's My Creative Life Project #2
Gabe's My Creative Life Project #2Gabe's My Creative Life Project #2
Gabe's My Creative Life Project #2Gabe Montoya
 
Avengers Presentation
Avengers PresentationAvengers Presentation
Avengers Presentationmrjonesbrgs
 
5 Things I Wish I Knew – A Service Design Journey
5 Things I Wish I Knew – A Service Design Journey5 Things I Wish I Knew – A Service Design Journey
5 Things I Wish I Knew – A Service Design JourneyJamin Hegeman
 
The New Media Product by Bhekisisa .P Kumalo
The New Media Product by Bhekisisa .P KumaloThe New Media Product by Bhekisisa .P Kumalo
The New Media Product by Bhekisisa .P KumaloBhekisisaKumalo
 
Sakaygayan this is it
Sakaygayan this is itSakaygayan this is it
Sakaygayan this is itbonie nagac
 
Improving public transit usability for blind and deaf blind
Improving public transit usability for blind and deaf blindImproving public transit usability for blind and deaf blind
Improving public transit usability for blind and deaf blind志銘 劉志銘
 
9.2 Group 6
9.2 Group 69.2 Group 6
9.2 Group 6scorkery
 
Redesign of the Bus Eireann website
Redesign of the Bus Eireann websiteRedesign of the Bus Eireann website
Redesign of the Bus Eireann websiteriannelinks
 
(Catching) The 4.50 from Paddington
(Catching) The 4.50 from Paddington(Catching) The 4.50 from Paddington
(Catching) The 4.50 from PaddingtonEndpoint Ltd.
 
9.2 Group 3
9.2 Group 39.2 Group 3
9.2 Group 3scorkery
 
Bus Time Tracker (Bee App)
Bus Time Tracker (Bee App)Bus Time Tracker (Bee App)
Bus Time Tracker (Bee App)joseph0914
 

Similar to Student Process Book (20)

MyTransport.Blind.SG
MyTransport.Blind.SGMyTransport.Blind.SG
MyTransport.Blind.SG
 
Designing for Multi-touchpoint Experiences
Designing for Multi-touchpoint ExperiencesDesigning for Multi-touchpoint Experiences
Designing for Multi-touchpoint Experiences
 
Gabe's My Creative Life Project #2
Gabe's My Creative Life Project #2Gabe's My Creative Life Project #2
Gabe's My Creative Life Project #2
 
App pres
App pres App pres
App pres
 
Avengers Presentation
Avengers PresentationAvengers Presentation
Avengers Presentation
 
Whatiwishiknew
WhatiwishiknewWhatiwishiknew
Whatiwishiknew
 
5 Things I Wish I Knew – A Service Design Journey
5 Things I Wish I Knew – A Service Design Journey5 Things I Wish I Knew – A Service Design Journey
5 Things I Wish I Knew – A Service Design Journey
 
Ticketing Application
Ticketing ApplicationTicketing Application
Ticketing Application
 
The New Media Product by Bhekisisa .P Kumalo
The New Media Product by Bhekisisa .P KumaloThe New Media Product by Bhekisisa .P Kumalo
The New Media Product by Bhekisisa .P Kumalo
 
Sakaygayan this is it
Sakaygayan this is itSakaygayan this is it
Sakaygayan this is it
 
App pres
App pres App pres
App pres
 
Improving public transit usability for blind and deaf blind
Improving public transit usability for blind and deaf blindImproving public transit usability for blind and deaf blind
Improving public transit usability for blind and deaf blind
 
9.2 Group 6
9.2 Group 69.2 Group 6
9.2 Group 6
 
on Service Design
on Service Designon Service Design
on Service Design
 
Redesign of the Bus Eireann website
Redesign of the Bus Eireann websiteRedesign of the Bus Eireann website
Redesign of the Bus Eireann website
 
World Usability Day
World Usability DayWorld Usability Day
World Usability Day
 
(Catching) The 4.50 from Paddington
(Catching) The 4.50 from Paddington(Catching) The 4.50 from Paddington
(Catching) The 4.50 from Paddington
 
9.2 Group 3
9.2 Group 39.2 Group 3
9.2 Group 3
 
Rail saarthi
Rail saarthiRail saarthi
Rail saarthi
 
Bus Time Tracker (Bee App)
Bus Time Tracker (Bee App)Bus Time Tracker (Bee App)
Bus Time Tracker (Bee App)
 

Recently uploaded

毕业文凭制作#回国入职#diploma#degree澳洲弗林德斯大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degree
毕业文凭制作#回国入职#diploma#degree澳洲弗林德斯大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degree 毕业文凭制作#回国入职#diploma#degree澳洲弗林德斯大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degree
毕业文凭制作#回国入职#diploma#degree澳洲弗林德斯大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degree ttt fff
 
Unveiling the Future: Columbus, Ohio Condominiums Through the Lens of 3D Arch...
Unveiling the Future: Columbus, Ohio Condominiums Through the Lens of 3D Arch...Unveiling the Future: Columbus, Ohio Condominiums Through the Lens of 3D Arch...
Unveiling the Future: Columbus, Ohio Condominiums Through the Lens of 3D Arch...Yantram Animation Studio Corporation
 
Pharmaceutical Packaging for the elderly.pdf
Pharmaceutical Packaging for the elderly.pdfPharmaceutical Packaging for the elderly.pdf
Pharmaceutical Packaging for the elderly.pdfAayushChavan5
 
毕业文凭制作#回国入职#diploma#degree美国威斯康星大学欧克莱尔分校毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#...
毕业文凭制作#回国入职#diploma#degree美国威斯康星大学欧克莱尔分校毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#...毕业文凭制作#回国入职#diploma#degree美国威斯康星大学欧克莱尔分校毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#...
毕业文凭制作#回国入职#diploma#degree美国威斯康星大学欧克莱尔分校毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#...ttt fff
 
Dubai Calls Girl Tapes O525547819 Real Tapes Escort Services Dubai
Dubai Calls Girl Tapes O525547819 Real Tapes Escort Services DubaiDubai Calls Girl Tapes O525547819 Real Tapes Escort Services Dubai
Dubai Calls Girl Tapes O525547819 Real Tapes Escort Services Dubaikojalkojal131
 
Apresentação Clamo Cristo -letra música Matheus Rizzo
Apresentação Clamo Cristo -letra música Matheus RizzoApresentação Clamo Cristo -letra música Matheus Rizzo
Apresentação Clamo Cristo -letra música Matheus RizzoCarolTelles6
 
How to Empower the future of UX Design with Gen AI
How to Empower the future of UX Design with Gen AIHow to Empower the future of UX Design with Gen AI
How to Empower the future of UX Design with Gen AIyuj
 
8377877756 Full Enjoy @24/7 Call Girls in Nirman Vihar Delhi NCR
8377877756 Full Enjoy @24/7 Call Girls in Nirman Vihar Delhi NCR8377877756 Full Enjoy @24/7 Call Girls in Nirman Vihar Delhi NCR
8377877756 Full Enjoy @24/7 Call Girls in Nirman Vihar Delhi NCRdollysharma2066
 
Untitled presedddddddddddddddddntation (1).pptx
Untitled presedddddddddddddddddntation (1).pptxUntitled presedddddddddddddddddntation (1).pptx
Untitled presedddddddddddddddddntation (1).pptxmapanig881
 
Iconic Global Solution - web design, Digital Marketing services
Iconic Global Solution - web design, Digital Marketing servicesIconic Global Solution - web design, Digital Marketing services
Iconic Global Solution - web design, Digital Marketing servicesIconic global solution
 
办理学位证(UCSD证书)美国加利福尼亚大学圣迭戈分校毕业证成绩单原版一比一
办理学位证(UCSD证书)美国加利福尼亚大学圣迭戈分校毕业证成绩单原版一比一办理学位证(UCSD证书)美国加利福尼亚大学圣迭戈分校毕业证成绩单原版一比一
办理学位证(UCSD证书)美国加利福尼亚大学圣迭戈分校毕业证成绩单原版一比一A SSS
 
General Knowledge Quiz Game C++ CODE.pptx
General Knowledge Quiz Game C++ CODE.pptxGeneral Knowledge Quiz Game C++ CODE.pptx
General Knowledge Quiz Game C++ CODE.pptxmarckustrevion
 
Call Girls Aslali 7397865700 Ridhima Hire Me Full Night
Call Girls Aslali 7397865700 Ridhima Hire Me Full NightCall Girls Aslali 7397865700 Ridhima Hire Me Full Night
Call Girls Aslali 7397865700 Ridhima Hire Me Full Nightssuser7cb4ff
 
韩国SKKU学位证,成均馆大学毕业证书1:1制作
韩国SKKU学位证,成均馆大学毕业证书1:1制作韩国SKKU学位证,成均馆大学毕业证书1:1制作
韩国SKKU学位证,成均馆大学毕业证书1:1制作7tz4rjpd
 
(办理学位证)埃迪斯科文大学毕业证成绩单原版一比一
(办理学位证)埃迪斯科文大学毕业证成绩单原版一比一(办理学位证)埃迪斯科文大学毕业证成绩单原版一比一
(办理学位证)埃迪斯科文大学毕业证成绩单原版一比一Fi sss
 
Top 10 Modern Web Design Trends for 2025
Top 10 Modern Web Design Trends for 2025Top 10 Modern Web Design Trends for 2025
Top 10 Modern Web Design Trends for 2025Rndexperts
 
Passbook project document_april_21__.pdf
Passbook project document_april_21__.pdfPassbook project document_april_21__.pdf
Passbook project document_april_21__.pdfvaibhavkanaujia
 
Top 10 Modern Web Design Trends for 2025
Top 10 Modern Web Design Trends for 2025Top 10 Modern Web Design Trends for 2025
Top 10 Modern Web Design Trends for 2025Rndexperts
 
2024新版美国旧金山州立大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degree
2024新版美国旧金山州立大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degree2024新版美国旧金山州立大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degree
2024新版美国旧金山州立大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degreeyuu sss
 
办理(UC毕业证书)查尔斯顿大学毕业证成绩单原版一比一
办理(UC毕业证书)查尔斯顿大学毕业证成绩单原版一比一办理(UC毕业证书)查尔斯顿大学毕业证成绩单原版一比一
办理(UC毕业证书)查尔斯顿大学毕业证成绩单原版一比一z xss
 

Recently uploaded (20)

毕业文凭制作#回国入职#diploma#degree澳洲弗林德斯大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degree
毕业文凭制作#回国入职#diploma#degree澳洲弗林德斯大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degree 毕业文凭制作#回国入职#diploma#degree澳洲弗林德斯大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degree
毕业文凭制作#回国入职#diploma#degree澳洲弗林德斯大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degree
 
Unveiling the Future: Columbus, Ohio Condominiums Through the Lens of 3D Arch...
Unveiling the Future: Columbus, Ohio Condominiums Through the Lens of 3D Arch...Unveiling the Future: Columbus, Ohio Condominiums Through the Lens of 3D Arch...
Unveiling the Future: Columbus, Ohio Condominiums Through the Lens of 3D Arch...
 
Pharmaceutical Packaging for the elderly.pdf
Pharmaceutical Packaging for the elderly.pdfPharmaceutical Packaging for the elderly.pdf
Pharmaceutical Packaging for the elderly.pdf
 
毕业文凭制作#回国入职#diploma#degree美国威斯康星大学欧克莱尔分校毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#...
毕业文凭制作#回国入职#diploma#degree美国威斯康星大学欧克莱尔分校毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#...毕业文凭制作#回国入职#diploma#degree美国威斯康星大学欧克莱尔分校毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#...
毕业文凭制作#回国入职#diploma#degree美国威斯康星大学欧克莱尔分校毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#...
 
Dubai Calls Girl Tapes O525547819 Real Tapes Escort Services Dubai
Dubai Calls Girl Tapes O525547819 Real Tapes Escort Services DubaiDubai Calls Girl Tapes O525547819 Real Tapes Escort Services Dubai
Dubai Calls Girl Tapes O525547819 Real Tapes Escort Services Dubai
 
Apresentação Clamo Cristo -letra música Matheus Rizzo
Apresentação Clamo Cristo -letra música Matheus RizzoApresentação Clamo Cristo -letra música Matheus Rizzo
Apresentação Clamo Cristo -letra música Matheus Rizzo
 
How to Empower the future of UX Design with Gen AI
How to Empower the future of UX Design with Gen AIHow to Empower the future of UX Design with Gen AI
How to Empower the future of UX Design with Gen AI
 
8377877756 Full Enjoy @24/7 Call Girls in Nirman Vihar Delhi NCR
8377877756 Full Enjoy @24/7 Call Girls in Nirman Vihar Delhi NCR8377877756 Full Enjoy @24/7 Call Girls in Nirman Vihar Delhi NCR
8377877756 Full Enjoy @24/7 Call Girls in Nirman Vihar Delhi NCR
 
Untitled presedddddddddddddddddntation (1).pptx
Untitled presedddddddddddddddddntation (1).pptxUntitled presedddddddddddddddddntation (1).pptx
Untitled presedddddddddddddddddntation (1).pptx
 
Iconic Global Solution - web design, Digital Marketing services
Iconic Global Solution - web design, Digital Marketing servicesIconic Global Solution - web design, Digital Marketing services
Iconic Global Solution - web design, Digital Marketing services
 
办理学位证(UCSD证书)美国加利福尼亚大学圣迭戈分校毕业证成绩单原版一比一
办理学位证(UCSD证书)美国加利福尼亚大学圣迭戈分校毕业证成绩单原版一比一办理学位证(UCSD证书)美国加利福尼亚大学圣迭戈分校毕业证成绩单原版一比一
办理学位证(UCSD证书)美国加利福尼亚大学圣迭戈分校毕业证成绩单原版一比一
 
General Knowledge Quiz Game C++ CODE.pptx
General Knowledge Quiz Game C++ CODE.pptxGeneral Knowledge Quiz Game C++ CODE.pptx
General Knowledge Quiz Game C++ CODE.pptx
 
Call Girls Aslali 7397865700 Ridhima Hire Me Full Night
Call Girls Aslali 7397865700 Ridhima Hire Me Full NightCall Girls Aslali 7397865700 Ridhima Hire Me Full Night
Call Girls Aslali 7397865700 Ridhima Hire Me Full Night
 
韩国SKKU学位证,成均馆大学毕业证书1:1制作
韩国SKKU学位证,成均馆大学毕业证书1:1制作韩国SKKU学位证,成均馆大学毕业证书1:1制作
韩国SKKU学位证,成均馆大学毕业证书1:1制作
 
(办理学位证)埃迪斯科文大学毕业证成绩单原版一比一
(办理学位证)埃迪斯科文大学毕业证成绩单原版一比一(办理学位证)埃迪斯科文大学毕业证成绩单原版一比一
(办理学位证)埃迪斯科文大学毕业证成绩单原版一比一
 
Top 10 Modern Web Design Trends for 2025
Top 10 Modern Web Design Trends for 2025Top 10 Modern Web Design Trends for 2025
Top 10 Modern Web Design Trends for 2025
 
Passbook project document_april_21__.pdf
Passbook project document_april_21__.pdfPassbook project document_april_21__.pdf
Passbook project document_april_21__.pdf
 
Top 10 Modern Web Design Trends for 2025
Top 10 Modern Web Design Trends for 2025Top 10 Modern Web Design Trends for 2025
Top 10 Modern Web Design Trends for 2025
 
2024新版美国旧金山州立大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degree
2024新版美国旧金山州立大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degree2024新版美国旧金山州立大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degree
2024新版美国旧金山州立大学毕业证成绩单pdf电子版制作修改#毕业文凭制作#回国入职#diploma#degree
 
办理(UC毕业证书)查尔斯顿大学毕业证成绩单原版一比一
办理(UC毕业证书)查尔斯顿大学毕业证成绩单原版一比一办理(UC毕业证书)查尔斯顿大学毕业证成绩单原版一比一
办理(UC毕业证书)查尔斯顿大学毕业证成绩单原版一比一
 

Student Process Book

  • 2. Project Information This app prototype was initially designed as a method of helping people who are incarcerated prepare themselves for re-entering society. “Voyage.” is an application which takes one through the step-by-step process of using public transportation, specifically the Chicago Transit Authority (CTA), and immersive experiences too such as walking on a side walk, Chicago Bus Stop, ordering coffee at a coffee shop and many more.
  • 3. Title: 360 View Application Strategy: To make user feel comfortable and easy to use Photography: Typography: Color: #151426 #f0e921 #414141 #202c3f #f9cb15 #f1efe2 LEVEL A HEADLINE Voyage Level B Subhead Level C Body Copy. Elluptatae nonsecusda apient volum ditatumharchiliae ra quiandios molorem as necus apel ipsum aboribus. Ximeniae lab inctota quamusam ilibus dolupis sum lam quidelibus sunt aut qui de ndebis imendamus solentota quat acerch quaeria tibusan diasperrovit Level D Caption Copy. Asinto bea niam evellantium dolorempedit moluptate Illustration: Login Notes Moodboard
  • 4. User Journey Maps Using Public Transportation Anjali Bakliwal Team 11 To reach desired location Finding the train for your destination Read the map correctly and get the train route Buying the ticket Walk in the station Walking People rushing around talking on the phone People scanning and going in Few people standing/ looking at the map Small line of people Ticket machine Screen with instruction People walking around Empty tracks/ Trains coming and going Glass window with a person sitting inside People with earphones on People playing games or reading on their phones Station Walking Pushing buttons Reading the screen Searching Talking Sitting Standing Gets off Moving Around Looking around Searching Searching for destination Finds the train color that goes there Walks to the ticket machine Trying to see understand how the machine works Cannot buy the ticket Everyone on their headphone and no one is stopping Trying to look for someone who would help him. The person at the window helps get the ticket and the directions Realizes she/he missed the train and has to wait longer Reaches but not on time Pay and print the ticket to get in the station by scanning Going in the right direction train Getting in the train Getting off at the station Reach the destination Goes near the tracks and waits there PHASE GOAL RESPONSE TO JOURNEY TOUCH POINT VISUAL – + USER OBJECTIVE SCENARIO NAME & TEAM # Using Public Transportation Anjali Bakliwal Team 11 To reach desired location Finding the train for your destination Read the map correctly and get the train route Buying the ticket Walk in the station Goes to the booth to buy ticket Directed towards machine Does ot kow how to use it Asks Someone Unable follow instructions Finally someone helps Tries to read the map Gets ticket and scans it Gets in the train Realizes it Pay and print the ticket to get in the station by scanning Going in the right direction train Getting in the train Getting off at the station Reach the destination Stands near the track PHASE GOAL RESPONSE TO JOURNEY + USER OBJECTIVE SCENARIO NAME & TEAM # Using Public Transportation To reach desired location the your tion p correctly rain route Buying the ticket People scanning and going in Few people standing/ looking at the map Small line of people Ticket machine Ticket printing out People standing near the tracks waiting Empty tracks/ Trains coming and going Doors opening People with earphones on Screen showing the next stop Station Walking Pushing buttons Holding Ticket Searching Walking inside Sitting Standing Gets off Moving Around Looking around Searching Searching for destination Finds the train color that goes there Walks to the ticket machine Trying to see understand how the machine works Buys a ticket successfully Waiting for the train Trying to find the right direction train Gets in the train Scared of people rushing in and out Constantly looking at the station map Reaches destination Pay and print the ticket to get in the station by scanning Going in the right direction train Getting in the train Getting off at the station Reach the destination USER OBJECTIVE SCENARIO
  • 9.
  • 10.
  • 12. Immersive Experience I wanted to create an interface that was familiar, straight-forward, and easy to use. The Trek mobile app is designed to work in tandem with the augmented reality program, it helps you to plan your trip, and the augmented reality guides you through the steps you need to complete at the train station, including buying a ticket,heading through the turnstyle, and navigating the station.
  • 13.