Learn how social media enhances management/leadership style, expands customer service channels, compliments sales and marketing campaigns, and amplifies communication efforts. Trainings, workshops, keynotes, custom-written and custom-designed powerpoint presentations.

1. Sell the 800 lb
Bird in the Room

2.  Leadership/Management
 Customer
Service
 Sales and Marketing
 Communication
Social Media provides:
• Quick, easy systems for talking with your team
• Convenient, friendly forums for your customers
• Cutting-edge industry information

3. Learn which platforms:
 Are
best for internal team communication
 Allow for creativity and encourage
collaboration
 Provide direct message capability
Linkedin
Facebook
Twitter
Google+
YouTube
Pinterest

4. Learn how to:
 Set
your social media newsfeeds to follow
industry leaders
content with #hashtags to establish
yourself as an industry leader
 Manage online conversations and information
 Create

5. “Fight social media fire with social media water.”
88%
of consumers are
less likely to buy from companies
ignoring social complaints
90%
of upset customers
can be retained with
great social
customer service

6. Learn how to:
 Turn
complainers in to allies and enthusiasts
 Share information without sounding sales-y
 Provide a platform for
your fans to “sell” you!

7. “The ROI on Social Media is that your company
will still exist In 5 years.”
Erik Qualman
ROI
$$$$$

8. “If I’d asked my customers what they
wanted, they would have said a faster horse.”
Henry Ford

9. Learn how to:
 Drive
the car—NOT beat the horse!
 Manage and monitor your online reputation
 Reach your audience on the social media
platforms they use most
 Brand your message across
all social media platforms
 Make $$$ by selling
something specific

10. Learn:
 Which
communication styles prefer what
social media platforms
 How to build a personal “brand” and
enhance your professional image
 Proper “net-iquette” when building your
professional network
#Hello!

11. The Sagacious
and Loquacious
Lindee Brauer
Social Media Training:
Keynotes
Workshops
½, 1, and 2-Day Trainings
Web Writing:
Presentations, web copy, social
media content, ebooks, media
releases, marketing strategies
719 641-1446
Corporate Gypsy
Social Media Maven
Pen-for-Hire
LindeeBrauerAndCompany.com

12. “I hear YouTube, Twitter and Facebook are
merging to form a super-social media site –
YouTwitFace.”
– Conan O’Brien, The Tonight Show
June 2, 2009