Change from negative perception regarding HR Department and Build good work relations with Infrastructure Services, and other internal departments Actively participated in the negotiations around new business proposals. Subordinates and executive management respect me. I introduces a personnel development system. The “offsite or client based” technicians has limited opportunity to interact with management, so I conduct monthly site visits. I positively adjusted my attitude form having a single client focus to having multiple-client focus. I also had to reprioritize my way of thinking form being a cost center to a profit center. My management team, successfully introduced a new way of work based on previous experience and lessons learned. I brought my department together like a family, and achieved synergy. I restructured the department to achieve the Best HR Department My biggest achievement: Mentoring and developing the people around me to become respected within the industry. And I was just selected as a Trustee of Stefanutti Stocks Employee Participation Trust