How to Prepare Your Brand for Upcoming AI Features in Search

L
for Upcoming
AI Features
in Search
How to Prepare Your Brand
June 2023
| |
How to Prepare Your Brand for Upcoming AI Features in Search
AI entering the SEO discussion in 2023…
How it feels to
keep up with AI
developments
this year
Recent AI Developments in SEO
March 2023
May 2023
Feb 2023
Nov 2022
ChatGPT
SEO is Dead (Again)
Oh wait…
JK, we now have
“browser mode”
Suddenly, ChatGPT
can crawl your site
and display your live
content.
Without links to your site.
Without your consent.
…unless you block it with robots.txt
ChatGPT can’t
“crawl” web pages
without browser
mode or plugins
ChatGPT4
ChatGPT
Browser Mode
ChatGPT4:
Knowledge Cut-Offs
But Wait!
ChatGPT4 Web Browsing with Bing
When it finally
finishes browsing…
ChatGPT & Search Engine Market Share (Apr 2023) - Similarweb
Has ChatGPT Killed SEO Yet?
Promising Plugins for SEO Analysis:
Link Reader
Bing Chat
Bing
Chat Leverages Bing’s real-time
search index & ChatGPT
technology to refine queries and
return relevant, updated results
Rich with links to sources
Traffic to show in Bing
Webmaster Tools (soon!)
The New Bing: Prometheus
Bing
Orchestrator
Bing
Results
Internal Queries
Chat answer
User query &
Conversation
Context
Bing Index,
Ranking &
Answers
Next
Generation
GPT
Pay attention to these
“core keywords”
Conversational queries
Bing Chat
Positive
experience,
but will it lead
to increased
market share
for Bing?
“While Microsoft boasts of Bing now having
over 100 million daily active users, the search
engine's market share is decreasing. In fact,
Bing Chat does not seem to have done
anything to boost Bing's market share.”
- Microsoft Bing Losing Market Share despite Bing Chat AI Search Tool
AI
How to Prepare Your Brand for Upcoming AI Features in Search
Bard is now
multi-modal
(images & text)
Integration with Gmail, Google
Sheets, Maps & Docs
Take Bard’s Advice With a Grain of Salt
“How to create backlinks”
Against Google’s guidelines
Doesn’t pass SEO value
Against Google’s guidelines
Against Google’s guidelines
Against Google’s guidelines
Nofollow by default
Against Google’s guidelines
I asked Bard about Google Algorithm Updates.
None of this is true.
Search Generative
Experience (SGE)
GoogleIO Keynote:
Introducing SGE
(Search Generative
Experience)
What do
users think of
SGE so far?
@lilyraynyc Twitter survey | June 2023
449 responses
12%
Meh
51%
37
%
Significant
improvement
No
improvement
My Initial Opinions (3 Weeks Later)
o The answers are often redundant with other
SERP features (snippets, maps, shopping) or
even *direct copies* of content
o Accuracy and helpfulness of answers is still
highly questionable
o Featured snippets often appear below SGE
answers – weird experience
o The lack of links and sourcing is terrible and
significantly reduces the overall SGE experience
o Top ranking organic results are not always
chosen as the SGE answers
Impacted Categories
o Informational content
o Review content
o Shopping & commerce queries
o Location & maps content
o Branded keywords (sometimes – it turns on and off)
o Travel content
o Many health & wellness queries
Important: It’s still early.
SGE changes every day.
Using SGE:
It’s Still Early… Source: @CyrusShephard
…and SGE is evolving &
improving every day
Pulls in GBP
reviews, star
ratings, images
and descriptions
Integration with Google
Maps (above Maps results)
Looks beyond GBP reviews –
3rd party mentions matter
Not the same ranking algorithm as Google Maps
Tries to be helpful, but isn’t always helpful
Pulls images
from Google
Business Profile
Even for non-
localized queries
Product Review
Queries
14 review sites in
carousel links
Product
Review
Queries
Connection to Google
Shopping results is
not working (for me)
yet…?
Doesn’t
Intuitively Link to
Products or URLs
Plagiarism Concerns?
Plagiarism Concerns? (+ Google’s Response)
Keep Providing Feedback!
SGE Results are
(probably) not
personalized
Risk of
demonstrating
opinions and biases,
not always facts
Difficult to
control quality
across all
categories:
Less than
authoritative
answers
Deflects Tough Questions
Featured Snippet answers
show more precision
Vague, unhelpful
relationship advice
How is this better than Top Stories?
Recent News?
When SGE Doesn’t Appear by Default
Great thread by @CyrusShepard on this topic
➡ Highly political topics
➡ Some medical topics (but not all!)
➡ Some other YMYL queries (financial advice)
➡ Sensitive queries, conspiracies
➡ Trigger words
➡ Recipes (?)
➡ Adult keywords
➡ Branded queries (with the option to click to expand)
➡ Quick answers – weather, lyrics
Influencing SGE & Bing
Chat Results
Is promoting consistent &
reliable answers in AI
the new linkbuilding?
Process:
o Collect frequently asked questions
about yourself or your brand
o Answer questions clearly and
concisely on your site(s) in FAQs,
About page, homepage, etc.
o Leverage IndexNow for instant
indexing in Bing (Yoast premium)
o Ensure content is crawled/indexed
by Google
o Monitor SGE & Bing Chat results
Affecting SGE Answers
Before website change
After
website
change
Website change (1 week ago)
SGE answers are not
always pulled from the
top-ranking results.
Affecting SGE Answers
Before website change
After website change
Website change (2 weeks ago)
3rd party mentions,
interviews and corroborations
across multiple sites are
extremely important
Affecting AI Answers
Before website change
Website change (2 weeks ago)
After website change (Bing)
Still confused between
multiple Lily Rays
MY DAD
SGE Can “Know” About
Complex Queries
Affecting Bing Chat Answers
Added 1 week ago
New Information Indexed Quickly on Bing
(Appeared in a couple of days)
1. Collect relevant questions
about your brand (People
Also Ask, question research)
2. Provide clear, concise and
consistent answers to these
questions wherever
possible
3. Pay attention to GBP
photos and reviews
Steps to Respond Now
4. Monitor 3rd party mentions
& set up brand alerts
5. Ensure information
accuracy across 3rd party
sites whenever possible
6. Use high-quality imagery
on every page you want to
appear in SGE
Do not forget about E-E-A-T,
especially the new E (experience)
Google quietly launched
new “Perspectives” feature
THANK YOU
1 of 69

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How to Prepare Your Brand for Upcoming AI Features in Search