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Job Offer - Front Office Manager - ibis charleroi centre gare - EN


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We are looking for a Front Office Manager @ ibis Charleroi Centre Gare

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Job Offer - Front Office Manager - ibis charleroi centre gare - EN

  1. 1. ABOUT US Cayman Group is a Belgian family-owned company with the headquarter in Charleroi. It currently operates 14 franchised hotels under the ibis, ibis budget, Holiday Inn Express and Novotel brands: 13 throughout Belgium and 1 in France. From 2020, an Adagio aparthotel and 3 MOXY brand hotels will be part of the group's hotel portfolio. MISSION In collaboration with the General Manager: • You manage the reception team and related administrative tasks in accordance with internal procedures. • You organize work and coordinate tasks to achieve business and budget objectives. • You monitor Yield Management: occupancy rate management, uses of RM tools, analysis of competitors' positions and drafting of pricing offers. PERSONALITY & SKILLS • You are an exemplary leader who embodies the spirit of the brand, you want to grow your team and support it in that direction. • You are friendly and enthusiastic and don’t know what the word “stress” means. • English and French have no secrets for you. You also have skills in Italian and Spanish? Even better! • Customer happiness is your priority and each of your actions reflects it. WE OFFER • An indeterminate full-time contract with extra-legal benefits (meal vouchers, bonus scheme, Accor “Bienvenue” Card, group insurance and hospitalization). • A great environment in our ibis institution with 72 rooms in the center of Charleroi. • Experience in an ambitious hotel group, with a family atmosphere. CONTACT US Send your motivation letter and CV to ibis Charleroi Centre Gare Front Office Manager (M/F/X)We are looking for a