What Constitutes Excellence in the Library Profession?

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A presentation discussing varying factors that can produce an excellent library service.The slides were delivered as a presentation on 29.6.11.

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What Constitutes Excellence in the Library Profession?

  1. 1. What Constitutes Excellence In The Library Profession?<br />Samuel Wiggins<br />
  2. 2. There are two parts to every library:<br /> library materials and library personnel<br />To make a library service effective, the two are dependent on each other<br />
  3. 3. You can have lots of stock<br />
  4. 4. with some of the <br />latest technology<br />
  5. 5. and a fantastic <br />building<br />
  6. 6. but without good staff, how would users find their way through all that information?<br />
  7. 7. Similarly, an information professional without adequate materials can find themselves restricted<br />
  8. 8. The professional and their materials need to work together<br />
  9. 9. Therefore...<br />to achieve library service excellence, the information professional must work their resources hard<br />to fill in the blanks for the user<br />But how?<br />
  10. 10. Be proud of what we do!<br />
  11. 11. We need to speak up for ourselves...<br />
  12. 12. A good information professional will make use of their many skills<br />
  13. 13. Cataloguing...<br />
  14. 14. Training...<br />
  15. 15. A keen attention to detail combined with strong search skills...<br />
  16. 16. and be up to date with all the latest technology<br />
  17. 17. BUT<br />underpinning these attributes and putting them into practice are...<br />PEOPLE SKILLS<br />
  18. 18. What did the LIS profession think?<br />One simple question<br />305 Respondents <br />Sent out via JISC’s LIS-LINK and Twitter<br />
  19. 19. Please select the skill that you feel is the most important for completing your day to day work<br />
  20. 20. This is simplified – just a snap-shot to gain a broad overview and invite discussion.<br />A more detailed survey would aim to demonstrate how all these aspects are intertwined and build upon each other<br />An appreciation of the need for a unique, individual tailored approach to every user and their query<br />
  21. 21. Poll Limitations...<br /><ul><li> Failure to include an “other” response box
  22. 22. Failure to cater for higher level managerial responsibilities
  23. 23. Failure to include an option for budgetary/financial responsibilities
  24. 24. Responses contained a mix of personal characteristics and taught skill sets</li></li></ul><li>Poll Successes...<br /><ul><li> Simplistic format enabled a high response rate
  25. 25. Serves as a talking point and starts conversations
  26. 26. Demonstrates the breadth and depth of the LIS profession</li></li></ul><li>So excellence in the library service consists of multiple skills intertwined with an added personal touch? <br />Great!<br />Wait... There’s a catch?<br />
  27. 27. Your work within your job role<br />Your work within the profession<br />
  28. 28. There are a lot of other information services<br />out there and excellence is comparative.<br />There is no room for complacency. <br />
  29. 29. Photo Credits(all photos from Flickr Creative Commons, except where stated otherwise)<br />Rare Books by Amelia-Jane: http://www.flickr.com/photos/meeli/2854849909/<br />Nile Floodplain Limits by Andrew Griffith: http://www.flickr.com/photos/waldenpond/4241812718/<br />Kumeu Library to desk by rodneylibraries: http://www.flickr.com/photos/rodneylibraries/2563260405<br />iPad by YaganKiely: http://www.flickr.com/photos/yagankiely/4647065335/<br />Seattle Public Library Comp by Arizona Parrot: http://www.flickr.com/photos/azparrot/2381615849/<br />3D Character and question mark by SMJJP: http://www.flickr.com/photos/29890539@N07/4648496819/<br />Handcuffs Vector Image by Vectorportal: http://www.flickr.com/photos/vectorportal/5154361330/<br />Red-billed Oxpecker (Buphaguserythrorhynchus) by Lip Kee: http://www.flickr.com/photos/lipkee/543929344/<br />Juggle by Ed.ward: http://www.flickr.com/photos/king-edward/5478665075/<br />Untitled by NothingGetsCrossedOut: http://www.flickr.com/photos/48280273@N07/4491289981/<br />Frenzied Finance by dfulmer: http://www.flickr.com/photos/annarbor/4349874915/<br />Running High by fabbio: http://www.flickr.com/photos/fabiovenni/509177860<br />Magnified Dollar by Brooks Elliott: http://www.flickr.com/photos/8011986@N02/3059374021/<br />Laptop Keyboard by DeclanTM: http://www.flickr.com/photos/declanjewell/517966692/<br />Drawing Pin by net_efekt: http://www.flickr.com/photos/wheatfields/3798035262<br />Chuggers 2 by Ronnie MacDonald: http://www.flickr.com/photos/ronmacphotos/5797729770<br />Red Blue and Yellow Branch Intertwined by IvanWalsh.com: http://www.flickr.com/photos/ivanwalsh/5401383937/<br />Sign Under Repair: Personal Photograph<br />Old Key Chain in the Shape of a Small Earth Globe by HoriaVarlan: http://www.flickr.com/photos/horiavarlan/4270078348/<br />Question Mark in Ejsberg by alexanderdrachman: http://www.flickr.com/photos/drachmann/32712230<br />
  30. 30. Twitter: @LibWig<br />Blog: Libwig.wordpress.com<br />

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