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10 managerial roles

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Henry Mintzbergs' 10 managerial roles and their applicability in the library environment.

Published in: Leadership & Management

10 managerial roles

  1. 1. LIS624 CLASS PRESENTATIONS UNIVERSITY OF BOTSWANA BY: LIAH MACHARA
  2. 2. HENRY MINTZBERG'S 10 MANAGERIAL ROLES IN LIBRARIES AND INFORMATION CENTER.
  3. 3. WHO IS HENRY MINTZBERG? • BORN SEPTEMBER 2, 1939 IN CANADA • AN INTERNATIONALLY RENOWNED ACADEMIC AND AUTHOR ON BUSINESS AND MANAGEMENT • CURRENTLY HE IS A CLEGHORN PROFESSOR OF MANAGEMENT STUDIES AT THE DESAUTELS FACULTY OF MANAGEMENT AT MCGILL UNIVERSITY IN MONTREAL - SINCE19685/12/2015Created by Liah Machara 3
  4. 4. HENRY MINTZBERG'S 10 MANAGERIAL ROLES 5/12/2015 Created by Liah Machara 4 Monitor: Seek and acquire info Disseminator: Communicate info to others in the organization Spokesperso n: Transmit info to outsiders Entrepreneur: Identify new ideas & initiate new projects Disturbance Handler: Deals with disputes and problems, takes corrective action Resource Allocator : Decides where to allocate resources. Negotiator: Defends business interests Figurehead: Perform social and legal duties e.g. greeting visitors, signing legal documents Leader: Direct and motivates subordinates, train employees Liaison: Establish and maintain contacts within and outside the organization. 1960s He studied 5 executives in the USA Concluded that there were 10 interrelated roles and behaviour sets (iWise2 eBusiness, 2011).
  5. 5. DIFFERENT VIEW 5/12/2015Created by Liah Machara 5
  6. 6. APPLICABILITY OF THE MANAGERIAL ROLES IN LIBRARIES AND INFORMATION CENTER. 5/12/2015Created by Liah Machara 6
  7. 7. LEVEL OF MANAGEMENT 5/12/2015Created by Liah Machara 7 Lower Level Librarian Assistant Librarian Coordinate activities Supervise Employees Middle Level Head of station Principal Librarian Develop and implement activities Allocate resources Top Level MYSC BNLS Set Objectives Scan The Environment Plan and Make decisions
  8. 8. BASIC FUNCTIONS IN A LIBRARY • PLANNING THE ACQUISITION OF MATERIALS • STACKS MAINTENANCE • SELECTION OF LIBRARY MATERIALS • NEGOTIATING BORROWING MATERIALS FROM OTHER LIBRARIES • RESPONDING TO CHALLENGES • FEE COLLECTION IN PROPER WAY • APPROVING AND DESIGNING EVENTS • MEMBERSHIP MANAGEMENT • FUNDRAISING (SHARMA & SINGH, 2005) 5/12/2015 Created by Liah Machara 8
  9. 9. MANAGERIAL LEVELS, SKILLS, AND INFORMATION FLOW(WILEY-CORDONE, 2003) 5/12/2015Created by Liah Machara 9
  10. 10. APPLICABILITY OF THE 10 MANAGERIAL ROLES IN LIBRARIES Levels of management Informational Roles (Process Information) Interpersonal Roles (Provide Information) Decisional roles (Use Information) Top level (Conceptual Skills) •Spokesperson: advertise library posts, presentations, announcements •Monitor: seek information from BNARS, BNLS,MYSC •Figurehead: during the official opening of Tonota Public Library. •Liaison: maintain contacts with publishers, book suppliers, branch libraries, •Negotiator: MSYC, Suppliers •Entrepreneur: sesigo project, building renovations with modern structure, system implementation. •Disturbance Handler: undelivered books from suppliers •Resource Allocator: book supply to branch libraries, project funds, HR distribution Middle Level (Human Relational /Interpersonal skills) •Disseminator: between top and lower level •Monitor: seek information about library usage, book collection, report on current project •Leader: organise training workshops for librarians. •Liaison: maintain contacts with institutions such as schools, prisons, women’s shelter, DNIP. •Disturbance Handler: deals with day to day library problems e.g. network failure, staff disputes •Entrepreneur: cooking clubs, readers quiz, •Negotiator: Inter-library loan Lower Level (Technical Skills) •Spokesperson: -Disseminate info on new collection, upcoming events, new community projects •Monitor: create forms and •Leader: -Train subordinates e.g. customer service skills, shelving, cataloguing, classifying. -Motivate employees •Disturbance Handler: deals with patron queries, membership issues, Lost books 10
  11. 11. QUESTIONS AND COMMENTS…..!!!!! 5/12/2015Created by Liah Machara 11
  12. 12. REFERENCES IWISE2 EBUSINESS. (2011). MINTZBERG'S ROLES OF A MANAGER. RETRIEVED FEBRUARY 13, 2015, FROM IWISE2: HTTP://WWW.IWISE2.COM/MINTZBERG SHARMA, C., & SINGH, K. (2005). LIBRARY MANAGEMENT. NEW DELHI: ATLANTIC PUBLISHERS AND DISTRIBUTORS. SPEAKERPEDIA. (2015). HENRY MINTZBERG . RETRIEVED FEBRUARY 13, 2015, FROM SPEAKERPEDIA : HTTP://SPEAKERPEDIA.COM/SPEAKERS/HENRY-MINTZBERG WILEY-CORDONE, J. (2003). TOP-LEVEL MANAGEMENT: DEFINITION, FUNCTIONS & RESPONSIBILITIES. RETRIEVED FEBRUARY 12, 2015, FROM EDUCATION PORTAL: HTTP://EDUCATION-PORTAL.COM/ACADEMY/LESSON/TOP-LEVEL- MANAGEMENT-DEFINITION-FUNCTIONS-RESPONSIBILITIES.HTML 5/12/2015Created by Liah Machara 12

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