Logecom E-commerce Logistic across Russia (English version)

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Logecom E-commerce Logistic across Russia (English version)

  1. 1. Delivery of overseas online purchases to Russia
  2. 2. Market overview Retail Sales in 2012 Online sales growth forecast 2015 $14,9B ; 2% $670B; 98% Morgan Stanley Research forecasts Russian online market to grow by 35% CAGR by 2015 and to reach $36 bln., which will account for ~4.5% of total retail sales. By 2020 online market will reach $72 bln., or 7% of total retail sales. Goods with online sales growing faster than market: Furniture and decorations Goods for children Sports and recreation goods Designer items Household appliances Foods Shoes and clothes Tickets, package tours Offline sales Online sales International online sales in Russia ~ $14,9B Or 2% of total retail sales - $670B 2009 2010 2011 2012е 2013е 2014е 2015е 2016е 2017е 2018е 2019е 2020е www. logecom.ru mail@logecom.ru 123610, Moscow, Krasnopresnenskaya nab., 12
  3. 3. Market overview Online sales in Russia in 2012 Commercial parcels sent from abroad to Russia (thousands of parcels), 2012 $12 000; 80% $2 933; 20% USA Foreign internet stores Russian internet stores Online sales in Russia reached ~$12 bln. Cross-border online sales share ~$2,9 млрд 4 200; 13% 3 000; 9% 2 000; 6% 1 600; 5% 13 000; 40% 8 800; 27 %China S.Korea Japan Israel GB Total quantity Mean price USA, China ~ 32,6 mln. parcels ~ $80-90 ~ more than 67% Cross-border online sales will grow by at least 30%-35% per year. By 2015 cross-border online sales may reach 75 mln. parcels per year. www. logecom.ru mail@logecom.ru 123610, Moscow, Krasnopresnenskaya nab., 12
  4. 4. Number of online payments users: Key reasons of cross-border internet sales growth in Russia Wide selection of goods in overseas internet stores. Relatively low goods prices. Prices of the same item in an overseas store and in a, let’s say, neighboring store, may differ by 30% . High quality of goods featured in overseas online stores targeted at local markets. Emerging and development of new logistics and service solutions, facilitating decrease of international delivery transit times and simplifying the process of purchasing in foreign online stores Growth of various types of electronic payments. Number of online payments users may reach 21-22 mln. people by end of 2013, in 2015 – will exceed 30 mln. people www. logecom.ru mail@logecom.ru 123610, Moscow, Krasnopresnenskaya nab., 12
  5. 5. Key reasons of cross-border internet sales growth in Russia Continuous growth of active internet users share (primarily in peripheral Russia). By 2014 monthly audience growth may reach 80 mln. people spring spring spring spring spring spring spring spring spring spring spring fall winter winter www. logecom.ru mail@logecom.ru 123610, Moscow, Krasnopresnenskaya nab., 12
  6. 6. Logecom – who are we? Consolidation center in Furstenwalde, Germany Parcels consolidation and road transportation to Moscow Bonded warehouse services Handling imports and exports, including transit. NCTS (New Computerised Transit-Systems) shipment waybills Т-1 / Т-2. Filling TIR carnet. www. logecom.ru mail@logecom.ru 123610, Moscow, Krasnopresnenskaya nab., 12
  7. 7. Own bonded warehouse located in Butovo, Moscow 6 500 m2 area - Warehouse «A» (rack storage up to 8.5 m/ floor storage) 4 500 m2 area - Warehouse «B+» (rack storage up to 8.5 m/ floor storage) 6 000 m2 area - Warehouse «B» (rack storage up to 5 m/ floor storage) Logecom - №1 Logecom is the first and only company in the market to set its main task as: Develop and provide comprehensive service of cross-border online purchases delivery to Russia (and CIS)“ “ Founding of company Company was founded in 2013 Experienced team of professionals Operations are managed by a team of professionals working together for 12 years Express-cargo customs clearance offices in Moscow Sheremetyevo, Domodedovo airports, Butovo district Customs clearance Order picking Sorting Palletizing Labeling Transportation CrossDocking Services Logecom – who are we? www. logecom.ru mail@logecom.ru 123610, Moscow, Krasnopresnenskaya nab., 12
  8. 8. Logecom – who are we? Own forwarding unit and own trucks fleet Logecom operates its own forwarding unit and own truck fleet to arrange delivery to end consignee (in Moscow and Moscow Region). Logecom holds the following licenses to provide express-delivery service: Certificate of inclusion into customs representatives registry Certificate of inclusion into bonded warehouse owners registry Certificate of inclusion into customs carriers registry Reliable partners Logecom works with reliable partners to arrange delivery to end consignee in other cities of Russia and CIS. www. logecom.ru mail@logecom.ru 123610, Moscow, Krasnopresnenskaya nab., 12
  9. 9. Logecom – who are we? * Transit time is calculated starting from parcel arrival in Moscow and till parcel is handed over to consignee Moscow and Moscow Region 2-5 days Destinations map and transit time www. logecom.ru mail@logecom.ru 123610, Moscow, Krasnopresnenskaya nab., 12
  10. 10. Logecom logistics solution Logecom offers several kinds of services to ensure fast and high-quality delivery. We can take the burden of delivery from the Store till the end Buyer or provide last mile services in Russia. Scenario No. 1. In this scenario Logecom provides last mile services: accepting and clearing individual parcels on the Russian territory and delivering to buyer with real time parcel status updates. Parcel movement Functions Document flow Foreign internet store - Accepting order - Local delivery Service agent Customs - Accepting parcels - Attaching sticker with bar codes - Parcels consolidation - Dispatch of cargo - Value Added Services - Receiving payment - Issuing invoice - Issuing MAWB - Issuing cargo manifest - Issuing consolidated invoice - Transmitting parcel data and document set via API to Logecom - Customs clearance - Accepting cargo - Parcels deconsolidation - Providing parcel status - Delivery to Buyer’s door - Checking received parcel data - Issuing Registry for customs clearance of parcels valued up to EUR 200 - Issuing Passenger Customs Declaration for customs clearance of parcels valued over EUR 200 - Issuing delivery waybill - Providing signed delivery waybill Buyer www. logecom.ru mail@logecom.ru 123610, Moscow, Krasnopresnenskaya nab., 12
  11. 11. Logecom logistics solution Scenario No. 2. In this scenario Logecom provides first mile and last mile services: accepting and clearing individual parcels on the Russian territory and delivering to buyer with real time parcel status updates. Parcel movement Functions Document flow Foreign internet store - Accepting order - Local delivery Customs - Accepting parcels - Attaching sticker with bar codes - Parcels consolidation - Dispatch of cargo - Value Added Services - Receiving payment - Issuing invoice - Issuing MAWB - Issuing cargo manifest - Issuing consolidated invoice - Preparing set of documents for customs clearance - Customs clearance - Accepting cargo - Parcels deconsolidation - Updating parcel status - Last mile - Checking received parcel data - Issuing Registry for customs clearance of parcels valued up to EUR 200 - Issuing Passenger Customs Declaration for customs clearance of parcels valued over EUR 200 - Issuing delivery waybill - Providing signed delivery waybill Buyer Logecom offers several kinds of services to ensure fast and high-quality delivery. We can take the burden of delivery from the Store till the end Buyer or provide last mile services in Russia. www. logecom.ru mail@logecom.ru 123610, Moscow, Krasnopresnenskaya nab., 12
  12. 12. Our key advantages Main factors Existing solutions Logecom solution 1 2 3 4 5 6 Safety guarantee without additional insurance Responsibility for delayed delivery Parcel status tracking Customs clearance Hidden costs in Russia charged from Buyer Parcel size limitations USD 100 -150 NO Do not reflect reality Only up to the Russian border Do not provide proof of delivery Clerance time is from 4 days up to 2 weeks Require physical presence of Buyer at customs office for clearing parcels valued over EUR 200 Broker services in Russia, extra fees for delivery in Russia, etc. YES USD 200 for each parcel lost by Logecom’s fault YES. We are ready to pay Buyer for every day of delivery delay. Information is updated every 2 hours Till parcel hand over to Buyer POD with Buyer’s signature is provided 1 day Physical presence of Buyer is not required for parcels valued up to EUR 1000 and over No hidden costs besides customs duties , taxes, and fees for cargo valued over EUR 1000 NO www. logecom.ru mail@logecom.ru 123610, Moscow, Krasnopresnenskaya nab., 12
  13. 13. Extra schticks Services for buyers: Toll-free call-center number 8-800-333-31-93 available 24/7 2 calls, 1st – one day before delivery, 2nd – on the day of delivery Text message notification about upcoming delivery Additional insurance for 100% of goods value: Insurance premium is 3% of goods value. Personal account: Buyer can register a personal account at Logecom’s web site www.logecom.ru Registered users have a possibility to: - track goods status in real time - change certain delivery details, such as type of delivery, delivery address, delivery time - give comments and information on delivery and upload necessary documents - ask questions and get answers - leave complaints which are forwarded straight to the company’s Management Free storage time of parcel at Logecom’s warehouse – 14 days Return of parcels www. logecom.ru mail@logecom.ru 123610, Moscow, Krasnopresnenskaya nab., 12
  14. 14. Duty-free import limitations When shipped via international mail goods for personal use, sent within a calendar month to one consignee being a person located on the customs territory of the customs union, with customs value not exceeding equivalent of EUR 1000 and total weight not exceeding 31 kilograms are exempt from customs payments. When aforementioned limits are exceeded customs duties, taxes are paid at flat rate of 30% of goods customs value, but not less than EUR 4 per kilogram of weight for the part exceeding value limit of EUR 100 and (or) weight limit of 31 kilograms. DOCUMENTS REQUIRED FOR CUSTOMS CLEARANCE: up to 200 € 200-1000 € Copy of store invoice Buyer’s passport details Copy of store invoice Payment confirmation Copy of a signed broker agreement or Carrier’s public offer accepted by Buyer www. logecom.ru mail@logecom.ru 123610, Moscow, Krasnopresnenskaya nab., 12
  15. 15. List of goods not accepted for transportation • Information on paper, audiovisual, and other media, prohibited for imports into customs territory of customs union, exports from customs territory of customs union, and transit through customs territory of customs union; • any bank notes, securities, and papers with security features; • originals of personal identification documents (passport, military ticket, birth certificate, etc.), military and civilian weapons, its basic parts and ammunition, prohibited for imports to customs territory of customs union, exports from customs territory of customs union, and transit through customs territory of customs union; • signal, pneumatic, gas weapons, ammunition, cold steel weapons (including throwing), electric shockers and spark dischargers; • explosive substances; • hazardous waste prohibited for imports and (or) restricted for crossing customs border during imports and (or) exports; • special technical devices designed for clandestine information gathering which are restricted for imports into customs territory of the customs union and for exports from the customs territory of the customs union; • poisonous substances which are not precursors of drugs or psychotropic substances and which are restricted for customs border crossing; • mercury barometers, thermometers, etc.; • some types of accumulators, power supplies, batteries; • internal combustion engines; • magnetized materials and items containing such materials; • compressed or liquid gas containers; • matches and lighters (including refill containers); • items and substances which may cause threat to personnel, pollute or damage other packages by their essence or packaging; • glass, crystal and porcelain items without special packaging; • drugs, psychotropic substances and precursors of such substances, including those in the pharmaceuticals form; • caustic, flammable substances, corrosive household liquids, bleaching powders, and other hazardous substances, materials, items and products; • human organs and (or) tissues, blood and its components restricted for crossing customs border during imports and (or) exports; • all kinds of tobacco-containing items and smoking mixtures; • alcohol products, ethyl alcohol and beer when imported and (or) exported by persons under 18 years of age; • perfumes, colognes and other alcohol-containing perfume and cosmetic products packed in a spray-type container; • radioactive materials; • precious metals, precious and semi-precious stones and items containing such stones; • natural animal skins and furs; • ozone depleting substances prohibited for imports into customs territory of the customs union; • live animals and plants; • plant protection agents prohibited for imports into customs territory of the customs union, which are subject to annexes A and B of the Stockholm convention on persistent organic pollutants signed in Stockholm on 22 May 2001; • equipment for extracting (catching) water biological resources prohibited for imports into customs territory of the customs union; • hazardous cargo or substances which are subject to prohibitions or restrictions by IATA (International Air Transport Association), ICAO (International Civil Aviation Organisation), ADR (The European Agreement concerning the International Carriage of Dangerous Goods by Road), state authorities or other authorized entities; • other contents which may not be securely or legally shipped in Carrier’s opinion, or which have damaged or inappropriate packaging. www. logecom.ru mail@logecom.ru 123610, Moscow, Krasnopresnenskaya nab., 12
  16. 16. Contacts www. logecom.ru mail@logecom.ru 123610, Moscow, Krasnopresnenskaya nab., 12 Thank you!“ “ Our contact details: Email: info@logecom.ru Tel: 8-800-333-31-93

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