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BizOps and you

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There are plenty of materials on getting development and operations to work together. More conversations are happening around inclusion of other technology groups, such as DBAs and QA testers, into DevOps processes. That said, DevOps conversations has been largely devoid of talk about BizOps place at the table. The goal for any tech-centric group is not to build and/or architect the best technology, but rather to effectively support business. Yet, many of those groups are either not privy to or don't bother understanding the business goals and overarching effects of the technical decisions made. In this talk I'll discuss key areas and feedback points in every DevOps process fit for inclusion of business units in order to align technology and business goals and make your life easier.

Published in: Technology

BizOps and you

  1. 1. @papa_fire BizOps and you
  2. 2. @papa_fire BizOps?WHY
  3. 3. @papa_fire me +87% +68% +50% +34% C Y N I C D E V L O S T B I Z Leon Fayer • 20+ years in tech • dev->manager->biz->dev • engineer first • currently @OmniTI • build and operate large systems
  4. 4. @papa_fire Rugged Enterprise DevSecNetQAGovOps ©Nathen Harvey
  5. 5. @papa_fire Rugged Enterprise DevSecNetQAGovOps Biz https://speakerdeck.com/nathenharvey/rugged-enterprise-devsecnetqagovops
  6. 6. @papa_fire WHAT is BizOps?
  7. 7. @papa_fire How people define BizOps Business Operations (BizOps) is revolutionizing how modern companies function, by pulling together key business metrics from across departments to optimize business functions and decision making. — https://www.youtube.com/watch?v=MFrHJ3cFQuY BizOps is a decision-support mechanism that helps with everything from optimizing day-to-day options to carrying out high-priority initiatives to tackling the most important strategic questions. — https://www.linkedin.com/pulse/why-bizops-hottest-team-tech-dan-yoo BizOps teams are generally an internal-facing group and broadly aim to create more value for the company and to improve the profitability of the business — https://medium.com/business-startup-development-and-more/why-your-startup- also-needs-a-bizops-team-5d2e7d436a0#.h2kaemgq3
  8. 8. @papa_fire tl;dr everything not tech
  9. 9. @papa_fire should you care?WHY
  10. 10. @papa_fire your job is to develop and operate software
  11. 11. @papa_fire your job is not to develop and operate software
  12. 12. @papa_fire
  13. 13. @papa_fire your job is to empower business
  14. 14. @papa_fire technology is useless unless it supports business
  15. 15. @papa_fire
  16. 16. @papa_fire “I don’t give a **** if my datacenter is on fire as long I am still making money
  17. 17. @papa_fire marketing tech
  18. 18. @papa_fire every technical decision should support a business need
  19. 19. @papa_fire yes, that includes tool choices
  20. 20. @papa_fire svn -> git = X
  21. 21. @papa_fire common sense?
  22. 22. @papa_fire
  23. 23. @papa_fire there's a grain of joke in every joke
  24. 24. @papa_fire every technical decision should support a business need
  25. 25. @papa_fire there is just one problem
  26. 26. @papa_fire you do not understand business
  27. 27. @papa_fire (and neither do I)
  28. 28. @papa_fire Congratulations [FIRSTNAME]! Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam et iaculis libero, quis varius ligula. Vivamus a nibh consequat, efficitur massa id, sollicitudin ante. Vivamus mattis magna libero, non pulvinar quam blandit at. Phasellus eget ornare ipsum. Nullam vehicula fringilla diam, at semper nisi. Duis non ullamcorper justo, sit amet congue metus. Sed vehicula egestas euismod. WOW!
  29. 29. @papa_fire Congratulations [FIRSTNAME]! Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam et iaculis libero, quis varius ligula. Vivamus a nibh consequat, efficitur massa id, sollicitudin ante. Vivamus mattis magna libero, non pulvinar quam blandit at. Phasellus eget ornare ipsum. Nullam vehicula fringilla diam, at semper nisi. Duis non ullamcorper justo, sit amet congue metus. Sed vehicula egestas euismod. WOW! Congratulations [FIRSTNAME]! Lorem ipsum dolor sit amet, consectetur adipiscing elit.Aliquam et iaculis libero, quis varius ligula. Vivamus a nibh consequat, efficitur massa id, sollicitudin ante. Vivamus mattis magna libero, non pulvinar quam blandit at. Phasellus eget ornare ipsum. Nullam vehicula fringilla diam, at semper nisi. Duis non ullamcorper justo, sit amet congue metus. Sed vehicula egestas euismod. WOW!
  30. 30. @papa_fire
  31. 31. @papa_fire Congratulations [FIRSTNAME]! Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam et iaculis libero, quis varius ligula. Vivamus a nibh consequat, efficitur massa id, sollicitudin ante. Vivamus mattis magna libero, non pulvinar quam blandit at. Phasellus eget ornare ipsum. Nullam vehicula fringilla diam, at semper nisi. Duis non ullamcorper justo, sit amet congue metus. Sed vehicula egestas euismod. WOW! Congratulations [FIRSTNAME]! Lorem ipsum dolor sit amet, consectetur adipiscing elit.Aliquam et iaculis libero, quis varius ligula. Vivamus a nibh consequat, efficitur massa id, sollicitudin ante. Vivamus mattis magna libero, non pulvinar quam blandit at. Phasellus eget ornare ipsum. Nullam vehicula fringilla diam, at semper nisi. Duis non ullamcorper justo, sit amet congue metus. Sed vehicula egestas euismod. WOW! 3% + revenue
  32. 32. @papa_fire Congratulations [FIRSTNAME]! Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam et iaculis libero, quis varius ligula. Vivamus a nibh consequat, efficitur massa id, sollicitudin ante. Vivamus mattis magna libero, non pulvinar quam blandit at. Phasellus eget ornare ipsum. Nullam vehicula fringilla diam, at semper nisi. Duis non ullamcorper justo, sit amet congue metus. Sed vehicula egestas euismod. WOW! Congratulations [FIRSTNAME]! Lorem ipsum dolor sit amet, consectetur adipiscing elit.Aliquam et iaculis libero, quis varius ligula. Vivamus a nibh consequat, efficitur massa id, sollicitudin ante. Vivamus mattis magna libero, non pulvinar quam blandit at. Phasellus eget ornare ipsum. Nullam vehicula fringilla diam, at semper nisi. Duis non ullamcorper justo, sit amet congue metus. Sed vehicula egestas euismod. WOW! 3% 2.6% + revenue
  33. 33. @papa_fire you do not understand business
  34. 34. @papa_fire and that’s ok
  35. 35. @papa_fire and that’s ok it doesn’t understand you either
  36. 36. @papa_fire
  37. 37. @papa_fire fail quickly fail often
  38. 38. @papa_fire 80% today > 100% tomorrow
  39. 39. @papa_fire fail quickly fail often
  40. 40. @papa_fire frustratingfrustrating
  41. 41. @papa_fire do we learn?HOW
  42. 42. @papa_fire DevOps (n.) a culture, movement or practice that emphasizes the collaboration and communication
  43. 43. @papa_fire inclusivity
  44. 44. @papa_fire sometimes it’s hard
  45. 45. @papa_fire
  46. 46. @papa_fire assume everyone is trying to do good
  47. 47. @papa_fire what we've got here is a failure to communicate
  48. 48. @papa_fire (continuous)communication
  49. 49. @papa_fire before requirements during sprint planning after post mortem
  50. 50. @papa_fire how does your decision impact business?
  51. 51. @papa_fire
  52. 52. @papa_fire judge on value not point of view
  53. 53. @papa_fire $ $$
  54. 54. @papa_fire $ $$ typo
  55. 55. @papa_fire
  56. 56. @papa_fire $ typo $ $
  57. 57. @papa_fire different perspectives are extremely valuable
  58. 58. @papa_fire (even in retrospect)
  59. 59. @papa_fire user perceived performance
  60. 60. @papa_fire 99th percentile below threshold SLAs are not violated this is fine
  61. 61. @papa_fire 99th percentile below threshold SLAs are not violated this is fine?
  62. 62. @papa_fire users (revenue) effected http://www.circonus.com/percentages-arent-people/
  63. 63. @papa_fire context is important
  64. 64. @papa_fire visibility
  65. 65. @papa_fire see the same picture
  66. 66. @papa_fire what you see perceived performance
  67. 67. @papa_fire what they see promotion success
  68. 68. @papa_fire think there is a correlation?
  69. 69. @papa_fire collect collaborate correlate
  70. 70. @papa_fire empathy
  71. 71. @papa_fire
  72. 72. @papa_fire assume everyone is trying to do good
  73. 73. @papa_fire
  74. 74. @papa_fire questions?

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