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HOUSEKEEPING SERVICES-
SUPPLIES, EQUIPMENT AND
CLEANING STANDARDS
BY:
MR. LEOMAR JAY R. OBLIANDA
FACULTY-TERTIARY EDUCATION
DAVAO CENTRAL COLLEGE
HOUSEKEEPING
It refers to the upkeep and maintenance of cleanliness and order
in the house or a lodging establishment such as inn, hotel,
apartele, condominium, resort, dormitory or hospital.
HOUSEKEEPER
A housekeeper is the one responsible for administering
housekeeping maintenance and for insuring that
everything is in order. She sees t it that the occupants
are comfortable, safe and protected from disease-
causing bacteria.
EQUIPMENT AND MATERIALS USED IN
CLEANING PREMISES
Learning Objective:
At the end of this module the trainees are able to:
• Identify the different equipment used in cleaning premises
• Identify the different materials used in cleaning premises
Vacuum Cleaner It is used to eliminate loose soil
and dust particles from carpet
surfaces furniture’s and even
the hard surfaces.
The dirt is collected by either a
dust bag or a cyclone for later
disposal. Vacuum cleaners,
which are used in homes as
well as in industry, exist in a
variety of sizes and models—
small battery-operated hand-
held devices, domestic central
vacuum cleaners,
Floor Polisher
A floor polisher or rotary floor
machine is an electrical
appliance that is used to clean and
maintain non-carpeted floors, such
as hardwood, marble, tile or
linoleum. It is also known as
a floor burnisher if it is a high
speed floor buffer with a pad that
rotates at over 1000 RPM.
Carpet Sweeper A carpet sweeper typically
consists of a small box. The base
of the box has rollers and
brushes, connected by a belt or
gears. There is also a container
for dirt. The arrangement is such
that when pushed along a floor
the rollers turn and force the
brushes to rotate. The brushes
sweep dirt and dust from the floor
into the container. Carpet
sweepers frequently have a
height adjustment that enables
them to work on different lengths
of carpet, or bare floors.
Hydro Vacuum
Hydro vacuum is used for wet
and dry surfaces. It is used in
absorbing water in flooded or
wet surfaces.
Carpet Extractor
Carpet extractor is designed
for dry foam shampooing
carpets. It removes dirt that
sticks to or penetrate into
carpet layers
Room boy’s cart
Used in stocking supplies and
chemicals so as to make
cleaning easier and faster
MATERIALS USED IN CLEANING PREMISES ‘
Scouring Pads Green: for scrubbing
only
White: for cleaning
painted surfaces,
mirrors marble and
porcelain
Always make sure
that the pads are wet
before using
Dusting Cloths Used for dusting
wooden and painted
parts
Make sure that the
cloths are clean
otherwise dusty
cloths will merely rub
the dust unto the
surface being dusted
Cleaning Towel Used for drying
bathroom walls and
floor tiles after they
are cleaned
Make it sure dry
Polishing Cloth Used for polishing
metal surfaces like
bathroom fixtures
Use cloth that is
made of fiber to
absorb more water
Hand brushes It is used for
cleaning tiles
Make sure that the
brush is not left
immersed in
cleaning water for
a long time
Toilet bowl brush Used in cleaning
toilet bowl
Toilet brush
should be kept
after use in the
storeroom by
hanging them
Mop To be used in
manual mopping
Clean water must
be retained in one
bucket
Window squeegees This is needed to
remove excessive
water from the
surface and corners.
It is also speeds up
the drying process
Make sure that the
rubber strips are
supple. Have it
replaced the moment
it turn and bristle
Ceiling brooms
Use this broom to
remove cobwebs
in the ceiling
Clean the bristles
of the broom after
the end of shift
Oilers
Applied in the
hinges of the doors
to prevent from
squeaking
Used sparingly,
when spill into floor
it can cause stain
Tongs Used in picking up
cigarette butts found
on ashtrays
Used to prevent
from hands to have
contact with dirt that
may cause
contamination
Trash bags This is used as an
under liner of the
garbage containers
for wet garbage does
not penetrate to the
corners of the
container
Bags should always
be tied before it is
disposed in order to
avoid spread of foul
odor
Soft broom Used in sweeping Used in soft
surfaces to
remove dirt
Sponges Used in cleaning
fine surfaces
Wash and rinse
after use
Buckets Buckets used in
cleaning floor
walls together
with the mop
Buckets must be
emptied after use
Insect Sprayer Used for fumigation
so as to eliminate
pest and mosquitoes
Spray the area with
the windows and
doors closed and
leave it for 15
minutes
IDENTIFYING CORRECT CHEMICALS,
EQUIPMENT AND PROCEDURES FOR CLEANING
THE ROOM
Learning Objective:
At the end of this module the trainees are able to:
• Identify the different chemicals used in Housekeeping
• Identify the different equipment used in Housekeeping
• Identify the procedures in cleaning the room
Wood polish To polish wood
surface leather and
imitation-leather
surfaces
Spray it sparingly
on even surface
Insecticides To be used in
fumigation and
to eliminate
insects and
pests
In as much as
the chemicals
are toxic, avoid
spraying unto
the food
containers and
food items.
Remove food
within affected
areas during
fumigation
Methylated Spirits It is a chemical used
for polishing all
glass surfaces such
as mirrors, windows
etc.
This chemical is
highly flammable
and must never be
used in the near fire
or flame.
Air Freshener To be sprayed in
the room to
remove foul odor
in the
guestrooms,
comfort rooms or
in any area with
foul odor
Use sparingly
Carpet Stain
Remover like
atomizer
Use to remove stain
or spot on carpets
See procedures on
spot removal
Disinfectant like Lysol
together with sprayer
It is used to disinfect
toilet bowls, urinals, sink
and other areas that are
most vulnerable to
bacterial contamination
Dilution will depend on the degree of
disinfection. The average is one cup of
Lysol of one gallon of water
Pure Lysol may be applied to urinals
and toilet bowls since these areas
already contain water
Use brush to clean and disinfect bowls
and urinals then rinse afterwards. For
others surfaces, apply with cloth or
mop wipe surfaces rince and dry.
When using Lysol in atomizer, apply
the chemical to the surface, wipe with
damp cloth or wet brush, then rinse dry
Metal Polish To be used for
polishing brush
copper and metal
surfaces
Apply small amount
on cleaning towel
and rub metal
surfaces until
tarnishes will
disappear. Remove
immediately and
remove leftover
polish with hot
water.
Lacquer Paint and
Thinner
Use this chemical
remove copper and
meal surfaces
Apply with a cleaning
towel or scouring pad
until the left covers are
removed. Then pat dry
and polish the surface.
Since the solution is
highly concentrated,
light spraying is
sufficient to be able to
economize.
Muriatic Acid To be sued only for
removing cement
plastic remains
from floors
Tjis is not advisable
for toilet bowls
since it is very
strong and it can
damage the tiles.
Dilution will depend
on the thickness of
cement or plastic
remains
Wax stripper Formulated to
break up loosen
and strip off tough
old waxes
See Stripping
Procedures
Degreaser Used to remove
grease, oil, dirt,
carbon ink ,
mildews, soils
and waxes
See Stripping
Procedures
Polymer sealer A non buffable wax
that is highly
recommended for
wooden floors
See Floor Polishing
Solvent wax A kerosene
wax used for
wooden floors
See Polishing
Procedures
Paste wax For polishing
stone floors,
wood and
resilient floors
See Polishing
Procedures
Drain cleaners to expedite
draining of clog
See Polishing
Procedures
CLEANING STANDARDS
1. Sweeping  All swept floors do not have dust nor show
 No dirt left on corners behind the doors under carpets and
furniture’s
1. Mopping  Water is used in sparingly. Cleaning solutions are rinsed quickly and the
floor is dried at once
1. Floor cleaning  Swept or vacuumed, carpet is shampooed as necessary
 Cemented or vinyl floor is scrubbed or polished
 Floors are free of obstructions
 All floors, after thorough stripping,/scrubbing are applied with a thin,
smooth and even finished
1. Floor finishing  Floor finishes are allowed to build up in corners, baseboards
or underneath the furniture
 Stripping and removal of old floor finish is done whenever
necessarily to avoid build up in corners, baseboards or under
furniture.
1. Vacuuming  All carpeted areas/upholstered are kept clean, free of dust
 All spots are removed upon delivery
1. Dusting  All surfaces are dust clean
 All corners are vacuumed
1. Dusting  All surfaces are dust free
 All corners are vacuumed
1. Window cleaning  Window glasses do not have smudges nor watermark
 Window frames and channels are free of dust
1. Cleaning glass panels,
mirrors
 Thoroughly cleaned, no visible streaks, scratches or spots
1. Waste disposal
garbage containers
 Emptied of trash, garbage and dirt, disposed daily
1. Cleaning of ashtrays  Emptied of soil and cigarette butts, washed and wipe-
dry
1. Cleaning of drinking fountain  Kept clean and sanitary
 Fixtures are wiped dry to avoid retention of water that
causes watermark
1. Bathroom Washroom cleaning  Floor is mopped sanitized and dried
 There is no sign of marks or streaks on the walls, fixtures,
doors, door handles and other surfaces
 All metal fixtures and hard wares are cleaned and polished
with metal polish
 Bathroom mirrors is well polished and wiped dry, no marks
 Sinks are cleaned and sanitized with sanitizing chemicals;
free of foul odors
 Bathroom supplies are replenished and installed according
to standard arrangement
1. Dusting and cleaning the
furniture
 Thoroughly dusted, all surfaces are free of dirt
and spots
 Appliances are properly arranged and installed in
their appropriate location
 Upholstered chairs are shampooed or vacuumed
 Furniture’s have no damages or defects
1. Ceiling cleaning  Ceiling is free of cobwebs and dirt
 Ceiling fan and fluorescent are thoroughly dusted
1. Grounds Maintenance  All walkways, paring spaces, planted areas are clean
free of littered object
 Cemented/concrete pavement is free from spots
scrubbed regularly and dust free
 Plants are watered regularly, pruned, trimmed
periodically and as necessary
 Plants (in boxes) are maintained and replaced as
needed.

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Housekeeping Supplies

  • 1. HOUSEKEEPING SERVICES- SUPPLIES, EQUIPMENT AND CLEANING STANDARDS BY: MR. LEOMAR JAY R. OBLIANDA FACULTY-TERTIARY EDUCATION DAVAO CENTRAL COLLEGE
  • 2. HOUSEKEEPING It refers to the upkeep and maintenance of cleanliness and order in the house or a lodging establishment such as inn, hotel, apartele, condominium, resort, dormitory or hospital.
  • 3. HOUSEKEEPER A housekeeper is the one responsible for administering housekeeping maintenance and for insuring that everything is in order. She sees t it that the occupants are comfortable, safe and protected from disease- causing bacteria.
  • 4. EQUIPMENT AND MATERIALS USED IN CLEANING PREMISES Learning Objective: At the end of this module the trainees are able to: • Identify the different equipment used in cleaning premises • Identify the different materials used in cleaning premises
  • 5. Vacuum Cleaner It is used to eliminate loose soil and dust particles from carpet surfaces furniture’s and even the hard surfaces. The dirt is collected by either a dust bag or a cyclone for later disposal. Vacuum cleaners, which are used in homes as well as in industry, exist in a variety of sizes and models— small battery-operated hand- held devices, domestic central vacuum cleaners,
  • 6. Floor Polisher A floor polisher or rotary floor machine is an electrical appliance that is used to clean and maintain non-carpeted floors, such as hardwood, marble, tile or linoleum. It is also known as a floor burnisher if it is a high speed floor buffer with a pad that rotates at over 1000 RPM.
  • 7. Carpet Sweeper A carpet sweeper typically consists of a small box. The base of the box has rollers and brushes, connected by a belt or gears. There is also a container for dirt. The arrangement is such that when pushed along a floor the rollers turn and force the brushes to rotate. The brushes sweep dirt and dust from the floor into the container. Carpet sweepers frequently have a height adjustment that enables them to work on different lengths of carpet, or bare floors.
  • 8. Hydro Vacuum Hydro vacuum is used for wet and dry surfaces. It is used in absorbing water in flooded or wet surfaces.
  • 9. Carpet Extractor Carpet extractor is designed for dry foam shampooing carpets. It removes dirt that sticks to or penetrate into carpet layers
  • 10. Room boy’s cart Used in stocking supplies and chemicals so as to make cleaning easier and faster
  • 11. MATERIALS USED IN CLEANING PREMISES ‘ Scouring Pads Green: for scrubbing only White: for cleaning painted surfaces, mirrors marble and porcelain Always make sure that the pads are wet before using
  • 12. Dusting Cloths Used for dusting wooden and painted parts Make sure that the cloths are clean otherwise dusty cloths will merely rub the dust unto the surface being dusted
  • 13. Cleaning Towel Used for drying bathroom walls and floor tiles after they are cleaned Make it sure dry
  • 14. Polishing Cloth Used for polishing metal surfaces like bathroom fixtures Use cloth that is made of fiber to absorb more water
  • 15. Hand brushes It is used for cleaning tiles Make sure that the brush is not left immersed in cleaning water for a long time
  • 16. Toilet bowl brush Used in cleaning toilet bowl Toilet brush should be kept after use in the storeroom by hanging them
  • 17. Mop To be used in manual mopping Clean water must be retained in one bucket
  • 18. Window squeegees This is needed to remove excessive water from the surface and corners. It is also speeds up the drying process Make sure that the rubber strips are supple. Have it replaced the moment it turn and bristle
  • 19. Ceiling brooms Use this broom to remove cobwebs in the ceiling Clean the bristles of the broom after the end of shift
  • 20. Oilers Applied in the hinges of the doors to prevent from squeaking Used sparingly, when spill into floor it can cause stain
  • 21. Tongs Used in picking up cigarette butts found on ashtrays Used to prevent from hands to have contact with dirt that may cause contamination
  • 22. Trash bags This is used as an under liner of the garbage containers for wet garbage does not penetrate to the corners of the container Bags should always be tied before it is disposed in order to avoid spread of foul odor
  • 23. Soft broom Used in sweeping Used in soft surfaces to remove dirt
  • 24. Sponges Used in cleaning fine surfaces Wash and rinse after use
  • 25. Buckets Buckets used in cleaning floor walls together with the mop Buckets must be emptied after use
  • 26. Insect Sprayer Used for fumigation so as to eliminate pest and mosquitoes Spray the area with the windows and doors closed and leave it for 15 minutes
  • 27. IDENTIFYING CORRECT CHEMICALS, EQUIPMENT AND PROCEDURES FOR CLEANING THE ROOM Learning Objective: At the end of this module the trainees are able to: • Identify the different chemicals used in Housekeeping • Identify the different equipment used in Housekeeping • Identify the procedures in cleaning the room
  • 28. Wood polish To polish wood surface leather and imitation-leather surfaces Spray it sparingly on even surface
  • 29. Insecticides To be used in fumigation and to eliminate insects and pests In as much as the chemicals are toxic, avoid spraying unto the food containers and food items. Remove food within affected areas during fumigation
  • 30. Methylated Spirits It is a chemical used for polishing all glass surfaces such as mirrors, windows etc. This chemical is highly flammable and must never be used in the near fire or flame.
  • 31. Air Freshener To be sprayed in the room to remove foul odor in the guestrooms, comfort rooms or in any area with foul odor Use sparingly
  • 32. Carpet Stain Remover like atomizer Use to remove stain or spot on carpets See procedures on spot removal
  • 33. Disinfectant like Lysol together with sprayer It is used to disinfect toilet bowls, urinals, sink and other areas that are most vulnerable to bacterial contamination Dilution will depend on the degree of disinfection. The average is one cup of Lysol of one gallon of water Pure Lysol may be applied to urinals and toilet bowls since these areas already contain water Use brush to clean and disinfect bowls and urinals then rinse afterwards. For others surfaces, apply with cloth or mop wipe surfaces rince and dry. When using Lysol in atomizer, apply the chemical to the surface, wipe with damp cloth or wet brush, then rinse dry
  • 34. Metal Polish To be used for polishing brush copper and metal surfaces Apply small amount on cleaning towel and rub metal surfaces until tarnishes will disappear. Remove immediately and remove leftover polish with hot water.
  • 35. Lacquer Paint and Thinner Use this chemical remove copper and meal surfaces Apply with a cleaning towel or scouring pad until the left covers are removed. Then pat dry and polish the surface. Since the solution is highly concentrated, light spraying is sufficient to be able to economize.
  • 36. Muriatic Acid To be sued only for removing cement plastic remains from floors Tjis is not advisable for toilet bowls since it is very strong and it can damage the tiles. Dilution will depend on the thickness of cement or plastic remains
  • 37. Wax stripper Formulated to break up loosen and strip off tough old waxes See Stripping Procedures
  • 38. Degreaser Used to remove grease, oil, dirt, carbon ink , mildews, soils and waxes See Stripping Procedures
  • 39. Polymer sealer A non buffable wax that is highly recommended for wooden floors See Floor Polishing
  • 40. Solvent wax A kerosene wax used for wooden floors See Polishing Procedures
  • 41. Paste wax For polishing stone floors, wood and resilient floors See Polishing Procedures
  • 42. Drain cleaners to expedite draining of clog See Polishing Procedures
  • 43. CLEANING STANDARDS 1. Sweeping  All swept floors do not have dust nor show  No dirt left on corners behind the doors under carpets and furniture’s 1. Mopping  Water is used in sparingly. Cleaning solutions are rinsed quickly and the floor is dried at once 1. Floor cleaning  Swept or vacuumed, carpet is shampooed as necessary  Cemented or vinyl floor is scrubbed or polished  Floors are free of obstructions  All floors, after thorough stripping,/scrubbing are applied with a thin, smooth and even finished
  • 44. 1. Floor finishing  Floor finishes are allowed to build up in corners, baseboards or underneath the furniture  Stripping and removal of old floor finish is done whenever necessarily to avoid build up in corners, baseboards or under furniture. 1. Vacuuming  All carpeted areas/upholstered are kept clean, free of dust  All spots are removed upon delivery 1. Dusting  All surfaces are dust clean  All corners are vacuumed
  • 45. 1. Dusting  All surfaces are dust free  All corners are vacuumed 1. Window cleaning  Window glasses do not have smudges nor watermark  Window frames and channels are free of dust 1. Cleaning glass panels, mirrors  Thoroughly cleaned, no visible streaks, scratches or spots 1. Waste disposal garbage containers  Emptied of trash, garbage and dirt, disposed daily
  • 46. 1. Cleaning of ashtrays  Emptied of soil and cigarette butts, washed and wipe- dry 1. Cleaning of drinking fountain  Kept clean and sanitary  Fixtures are wiped dry to avoid retention of water that causes watermark 1. Bathroom Washroom cleaning  Floor is mopped sanitized and dried  There is no sign of marks or streaks on the walls, fixtures, doors, door handles and other surfaces  All metal fixtures and hard wares are cleaned and polished with metal polish  Bathroom mirrors is well polished and wiped dry, no marks  Sinks are cleaned and sanitized with sanitizing chemicals; free of foul odors  Bathroom supplies are replenished and installed according to standard arrangement
  • 47. 1. Dusting and cleaning the furniture  Thoroughly dusted, all surfaces are free of dirt and spots  Appliances are properly arranged and installed in their appropriate location  Upholstered chairs are shampooed or vacuumed  Furniture’s have no damages or defects 1. Ceiling cleaning  Ceiling is free of cobwebs and dirt  Ceiling fan and fluorescent are thoroughly dusted 1. Grounds Maintenance  All walkways, paring spaces, planted areas are clean free of littered object  Cemented/concrete pavement is free from spots scrubbed regularly and dust free  Plants are watered regularly, pruned, trimmed periodically and as necessary  Plants (in boxes) are maintained and replaced as needed.