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CCR Marketing Folder_Final


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CCR Marketing Folder_Final

  1. 1. DedicatedtotheProfessionalShop
  2. 2. ADVANCE PROFESSIONAL — DRIVEN BY CARQUEST. That’s the power of two rock solid companies coming together to create something much greater than the sum of its parts. Today, we are focused as one team and we are committed to continuing our decades-long tradition of setting new standards for the industry. We offer the broadest foreign and domestic parts availability in North America and the best OE, premium and professional grade products. We’ve used our years of experience in the industry to design the right programs you need to help grow your business. And with our extensive parts knowledge, we are the partner you can rely on to help your business succeed. Our promise is simple, but strong: We are committed to delivering professional grade parts, programs and services to help you grow your business. Our exclusive line of Carquest products delivers the exceptional level of coverage, quality and performance you expect from a national brand. That’s because we adhere to the same rigorous testing standards as other national brands to ensure our parts meet or exceed OE specifications. When you choose the Carquest brand, you know you’re getting the professional grade parts you need to repair vehicles on time — the first time. You demand quality. Carquest® parts delivers. Delivered by
  3. 3. 2 PRODUCTS THAT PERFORM We offer the parts you need from national brands you trust. We lead the industry with more than 99% coverage in key categories for light duty cars/trucks on the road today. That means we have the broadest foreign and domestic parts availability in North America, and they’re ready when you need them — every part, every day. THE CARQUEST BRAND Premium quality and world class coverage dedicated to the professional technician. Our exclusive line of Carquest products delivers the exceptional level of coverage, quality and performance you expect from a national brand. That’s because we adhere to the same rigorous testing standards as other national brands to ensure our parts meet or exceed OE specifications. When you choose the Carquest brand, you know you’re getting the professional grade parts you need to repair vehicles on time — the first time. Categories: • Batteries (auto, heavy duty, farm and truck) • Belts • Brakes • Bulbs and storage cabinets • Bulk hose/hose clamps • Clutch hydraulics and clutches • CV axles • Engine management • Fan clutches • Filters • Fuel pumps • Gas, oil and radiator caps • Heavy duty • Hydraulics • Motor mounts • Plug wires • Radiators • Starters and alternators • Thermostats • Timing chain components • Washer pumps • Water pumps in key categories Leading the industry with 99%coverage Carquest products OEspecifications meet or exceed more than
  4. 4. 4 that serve as mini DCs to assist with parts fulfillment daily 29SuperHUBs 470 HUBs More than (high inventory stores) nationwide 6,500 More than store locations replenishing inventory 40 DCs UP TO 5X/WEEK More than MORE PARTS CLOSER TO YOU We continually invest in our parts inventory and delivery network so parts are available when you need them. As the largest aftermarket auto parts supplier, we have immediate access to hundreds of thousands of parts and the ability to keep them close to you, so they’re ready when you need them most. Our inventory availability often makes us first-to-market with many late model coverage parts. Our data and technology systems allow us to customize the mix of products in markets based on the types of vehicles shops service most and we have access to the inventories of import specialists like WORLDPAC® and Autopart International® . We also have one of the largest fleets of delivery vehicles so you can count on getting the right parts on time. in the industry largest fleet of delivery vehicles for foreign and domestic vehicles quality parts in key categories for light duty cars/trucks 99%coverage We offer the broadest foreign and domestic parts availability in North America and we have the technology, inventory and logistics expertise to ensure the right parts are where you need them, when you need them. Our Remington, Indiana DC is approximately 550,000 sq. ft. and is outfitted with state-of- the-art material handling systems and equipment to better serve our growing customer base throughout the Midwest. 500,000+
  5. 5. 6 PROVEN RELIABILITY. NO COMEBACKS. More than 25 years of providing OE-quality designs and exclusive engineering for maximum performance and reliability. With 99% foreign and domestic coverage on brake pads and rotors for cars and light trucks on the road today, we have the brake parts you need. Akebono® Brake Pads Premium OE friction made in the USA. • Ultra-premium ceramic formulations for maximum performance Wagner® Thermoquiet® Brake Pads Designed to meet or exceed OE specifications. • Laser-Shaped Friction™ enhances stopping power and meets OE specs for increased pad life • Dynamic Noise Absorption™ absorbs vibration for quieter braking and superior stopping Carquest® Frontline™ Brake Pads Formulated and manufactured for severe-duty applications. • Engineered to withstand extreme heat and harsh driving conditions • Pads and rotors — light and severe duty • Shoes and drums • Brake hardware • Hydraulics • Calipers • Brake fluid and parts cleaner Your source for the complete brake solution. on brake pads and rotors for light duty cars/trucks 99% coverage foreign and domestic Carquest® Wearever® Platinum Professional Brake Pads Engineered for the professional installer. • Revolutionary burnishing compound for proper break in • OE designed formulas, slots and chamfers • Patented 4-layer HEX Shim Technology eliminates noise • Premium hardware kits included where required • Limited Lifetime Warranty Carquest® Wearever® Gold Brake Pads Designed for consistent, quiet and clean braking. • Multi-layer shim design for ultra-quiet braking • OE designed formulas, slots and chamfers Wearever® Silver Brake Pads Dependable stopping power. • Longer pad life • Silent braking
  6. 6. 8 UNDERCAR SOLUTIONS Quality undercar parts from brands you trust. MOOG® — Industry-leading coverage of MOOG parts to cover all foreign and domestic undercar jobs, including steering and suspension parts, hub assemblies and u-joints. • MOOG Chassis Parts — Offer better handling and vehicle responsiveness. Most MOOG premium C-series and R-series control arms come with a ball joint and pre-installed bushings • MOOG Hub Assemblies — Feature best-in-market oil seals that eliminate leaking and contamination. No re-lubrication is necessary, allowing for a cooler-running bearing, and high-strength polymer and copper wiring create better ABS signals • MOOG Universal Joints — Machined to meet or exceed OE specifications and have a greaseable design, allowing for easy maintenance Carquest® CV Axles — Carquest CV axles meet or exceed OE specifications. Only the highest quality materials are used and go through stringent testing for superior strength and durability. • High-quality grease to protect against friction and premature wear • 100% Neoprene boots • Limited Lifetime Warranty Walker® — The industry’s largest OE exhaust manufacturer • Best coverage in the industry • Direct fit and bolt on for easy installation Monroe® — #1 manufacturer of shock absorbers and other ride control products • Applications for more than 200 million vehicles • Industry leading supplier of OE replacement parts • Continually expanding product lines for better coverage ENGINE MANAGEMENT We have in-stock availability of quality engine management parts from top brands, including late model, foreign and domestic applications. Carquest® by BWD® — Premium engine management products that are always equal to or better than OE in form, fit and function. Carquest® by Intermotor® — Full line of genuine import engine management products that are unrivaled for their superior quality, OE match and comprehensive coverage. TechSmart™ — Enhanced engine control products developed for the professional service technician, to help with current and new technology, as well as new categories. than OE equal to or better in form, fit and function
  7. 7. 10 FILTERS Professional Grade Filter Protection Designed to meet or exceed OE specifications and performance, Carquest® light duty filters deliver the quality and vehicle coverage you need. Carquest® Premium Oil Filters Designed to meet OE specifications for long-lasting engine protection with a 99.5% efficiency rating at 20 microns. Carquest® Standard Oil Filters Meets OE specifications for use with conventional oil. Carquest Air and Cabin Air Filters Performance tested to ensure reliability and performance. Carquest Fuel Filters Meets OE specifications and are designed for the professional installer. BELTS AND HOSES We have the best belt and hose coverage in the industry. Carquest® by Dayco® Quality belts designed for every professional job. • Eliminates noise with the Poly Rib “W” Belt • Linear Groove Technology Belt • Deep Rib Belt • Double-sided Belt Carquest® by Gates® • A leading supplier to fleets, heavy duty and agriculture applications out of heavy duty fleets 4 5 demand Carquest by Gates products 99.5%efficiency rating at 20 microns
  8. 8. 12 BATTERIES Carquest® batteries provide the power, performance and value you need. Carquest Platinum AGM • Up to 2X the life of a standard battery • 3-Year FREE Replacement Carquest Gold • Built to meet or exceed OE specs for extreme performance in all weather climates • 3-Year FREE Replacement Carquest Silver • Built to OE specs for dependable performance • 2-Year FREE Replacement Carquest Automotive • Works hard for every budget • 1-Year FREE Replacement CARQUEST TECHNICAL INSTITUTE (CTI) Designed to improve your ability to manage your business productively and profitably. Carquest Technical Institute® (CTI) provides an industry-leading education in technical and business management for service facility owners, shop managers, service consultants and professional technicians. CTI delivers technical, service, sales, and management courses in every state and all eastern provinces of Canada. VIRTUAL VEHICLE Educational Vehicle Repair Animations Virtual Vehicle provides access to over 350 technically accurate failure mode animations. These animations are designed to help you explain complex service recommendations and can be shared with customers in person or sent via email or text from your shop. Implementing this program into your daily processes can create substantial increases in your quote close rate. EXCLUSIVE PROGRAMS TO GROW YOUR BUSINESS AND SERVE YOUR CUSTOMERS BETTER. PERFORMANCE AND HEAVY DUTY BATTERIES OPTIMA™ Performance AGM • 3X the life and 15X vibration resistance of standard batteries • Maintenance free with premium deep-cycling and cranking power Carquest Heavy Duty • Full line of heavy duty batteries available • Full frame positive and negative grids for more cranking amps and better durability CTI reaches more than 25,000 technicians every year in nearly 200 classrooms across North America PowerFrame® Grid technology provides 66% than the standard grid more durability
  9. 9. 14 STOCKING DEALER We serve, supply and support your shop. Our Stocking Dealer Program saves you time and money keeping your shop stocked with the parts you need most frequently. The program can be customized for shops of any size, and your Commercial Account Manager will ensure you have the right parts on our shelf, right when you need them most. MOTOSHOP® TECHNOLOGY TOOLS MOTOSHOP Technology Tools will help your automotive business succeed and grow with four innovative and shop-friendly products: • MotoLOGIC® Repair Diagnostics Simplifies search, making it easy to find accurate and unedited OE info — instantly. • MotoREV™ Shop Marketing Attracts new prospects and keeps customers coming back — with guaranteed results. • MotoSKILL™ Shop Tech Training Provides interactive online courses and ASE test prep, available whenever — and wherever — you are. • MotoSHOP™ Shop Management System Improves shop operations and enhances the customer experience. To learn more, visit: TECHNET® The marketing solutions program to help your business grow. Independent shop owners can be part of the TECHNET nation — joining more than 7,000 independently owned shops across North America who deliver outstanding automotive service and value to their communities. This comprehensive program includes: • Nationwide Consumer Protection warranty with 24 months/24,000 coverage • Roadside Assistance Program available 24/7 and Road Hazard Tire Protection Program • Local Labor Reimbursement for 12 months/12,000 miles • Promotions and marketing materials to help drive business • These and many other resources specifically designed to help your business thrive PROREWARDSSM Earn points for the products you use most and motivate your employees. Our industry-leading loyalty program lets you earn points for the products you use most. With every purchase you make, you can earn points toward merchandise, gift cards, trips, event tickets, tools and equipment, business services, and more. There’s nothing you need to mail in or keep up with. We do it automatically for you on our website and you can check in on your point totals at any time. Learn more at SM ADVANCE PROFESSIONAL More than 7,000 independently owned shops across North America Dedicated product support and training assistance for every shop
  10. 10. 16 SERVICE FOCUSED PEOPLE There when you need them. We are a team of experienced professionals dedicated to delivering the parts and services you need. And we have all the right resources and additional support teams available for extended hours every day, ensuring you have the assistance and technical support to keep your business running smoothly. Understanding your business is what we do, and we’re here to serve you better than anyone else. ASE P2 Certification at every commercial delivery location Our store leaders have been with us on average 8 years We have nearly 25,000 ASE Certified Professionals more than anyone in the industry
  11. 11. For more information, contact your local Advance Professional delivery store. For customer care assistance and technical support, call 1-877-280-5965. Order online at The highest quality professional parts and service dedicated to your shop. CSP-8436