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On boarding and the art of employee induction

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This presentation is designed to identify the key role that an online induction plays in your new employee’s on-boarding experience.

. Recognise the impact a structured induction program can have on staff engagement
. Understand the reality of intergenerational on-boarding
. Learn the dos and don’ts of employee inductions.

Published in: Recruiting & HR
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On boarding and the art of employee induction

  1. 1. On-boarding and the art of employee induction
  2. 2. On-boarding and the art of employee induction • The impact that a well structured induction program can have on staff engagement • The reality of intergenerational on-boarding • Learn the dos and don’ts of employee inductions. Today we’ll discuss;
  3. 3. On-boarding and the art of employee induction What is an induction..?
  4. 4. On-boarding and the art of employee induction “The method by which an organisation welcomes a new employee and introduces them to the business.”
  5. 5. On-boarding and the art of employee induction TUESDAY THURSDAYWEDNESDAY FRIDAY INTRODUCTION TO THE TEAM MONDAY ONLINE INDUCTION COMPLETE HR PAPERWORK TECHNOLOGY OVERVIEW (COMPUTERS AND PHONES) FACILITIES AND EMERGENCY PROCEEDURES BUSINESS OVERVIEW SHOUT THEM A COFFEE OR LUNCH INDUSTRY OVERVIEW ORGANISATIONAL CHART OVERVIEW OF LMS COMPANY POLICIES INTRODUCTION TO COMPANY INTRANET DEPARTMENTAL OVERVIEW COMPLIANCE TRAINING ROLE-SPECIFIC TRAINING INTERNAL SYSTEM TRAINING INTRODUCTION TO DEPARTMENT HEADS COMPLIANCE TRAINING
  6. 6. On-boarding and the art of employee induction Induct on or before day 1
  7. 7. On-boarding and the art of employee induction First impressions last
  8. 8. On-boarding and the art of employee induction 22% of staff turnover occurs within the first 45 days* *The Wynhurst Group 2007, SHRM Presentation
  9. 9. On-boarding and the art of employee induction 58%more likely to be with the organisation after three years.* New employees who go through a structured on-boarding program are *The Wynhurst Group 2007, SHRM Presentation
  10. 10. On-boarding and the art of employee induction Employee turnover is expensive
  11. 11. On-boarding and the art of employee induction 100% 10% 20% 90% 80% 70% 60% 50% 40% 30% The cost to replace an employee can be anywhere from 30% to as much as 100% of their annual salary* On average, it takes between 3 and 4 months to recruit a new employee *Madeline Laurano, Onboarding 2012 – The Business of First Impressions, 2012
  12. 12. On-boarding and the art of employee induction Employee engagement and the bottom line
  13. 13. On-boarding and the art of employee induction The impact of high engagement Higher productivity*18% 60% Higher quality* *Linking Employee Engagement to Measure Business Results – BI World 2014
  14. 14. On-boarding and the art of employee induction The impact of high engagement • Lower absenteeism • Lower turnover • Faster speed to competency* *https://www.officevibe.com/resources/guides/hr-analytics-chapter-6
  15. 15. On-boarding and the art of employee induction The impact of high engagement Aon Hewitt estimate the financial benefit of high engagement to be as much as…* 50% *Linking Employee Engagement to Measure Business Results – BI World 2014
  16. 16. On-boarding and the art of employee induction Communicate a compelling company vision
  17. 17. On-boarding and the art of employee induction “Just sit ‘em in front of a computer for a day or two”
  18. 18. On-boarding and the art of employee induction TUESDAY THURSDAYWEDNESDAY FRIDAY INTRODUCTION TO THE TEAM MONDAY ONLINE INDUCTION COMPLETE HR PAPERWORK TECHNOLOGY OVERVIEW (COMPUTERS AND PHONES) FACILITIES AND EMERGENCY PROCEEDURES BUSINESS OVERVIEW SHOUT THEM A COFFEE OR LUNCH INDUSTRY OVERVIEW ORGANISATIONAL CHART OVERVIEW OF LMS COMPANY POLICIES INTRODUCTION TO COMPANY INTRANET DEPARTMENTAL OVERVIEW COMPLIANCE TRAINING ROLE-SPECIFIC TRAINING INTERNAL SYSTEM TRAINING INTRODUCTION TO DEPARTMENT HEADS COMPLIANCE TRAINING
  19. 19. On-boarding and the art of employee induction Workplace stress is nothing new
  20. 20. On-boarding and the art of employee induction Holmes and Rahe stress scale • 5000 patients were studied
  21. 21. On-boarding and the art of employee induction • 5000 patients were studied • 43 life events that have the potential to cause illness through stress Holmes and Rahe stress scale
  22. 22. On-boarding and the art of employee induction • 5000 patients were studied • 43 life events that have the potential to cause illness through stress • 7 of the 43 were directly related to a person’s employment Holmes and Rahe stress scale
  23. 23. On-boarding and the art of employee induction 16% of stress in life relates to work • 5000 patients were studied • 43 life events that have the potential to cause illness through stress • 7 of the 43 were directly related to a person’s employment Holmes and Rahe stress scale
  24. 24. On-boarding and the art of employee induction Generation Y and anxiety 26% of people aged between 16 and 24 (650,000) suffered mental illness in 2007* *http://lipmag.com/opinion/gen-y-the-anxiety-generation/ *http://www.smh.com.au/national/mental-illness-ravaging-nations-youth-20081023-57go.html
  25. 25. On-boarding and the art of employee induction “Occasionally in history massive demographic change combines with relentless technological change and within a generation society altogether changes. Today we are living in such an era. “* - Mark McCrindle http://mccrindle.com.au/resources/whitepapers/McCrindle-Research_New-Generations-At-Work-attracting-recruiting-retaining-training-generation-y.pdf
  26. 26. On-boarding and the art of employee induction 86% of Gen Y’s EXPECT a promotion within 2 years of commencing a job 100% 10% 20% 90% 80% 70% 60% 50% 40% 30% http://mccrindle.com.au/resources/whitepapers/McCrindle-Research_New-Generations-At-Work- attracting-recruiting-retaining-training-generation-y.pdf
  27. 27. On-boarding and the art of employee induction Only 1 in 4 Gen Ys would consider staying in a job for five years.* *http://mccrindle.com.au/resources/ whitepapers/McCrindle- Research_New-Generations-At-Work- attracting-recruiting-retaining- training-generation-y.pdf
  28. 28. On-boarding and the art of employee induction In 1959, the average tenure across all industries and ages was… 15 years! And today…? 3.4 years* *http://mccrindle.com.au/resources/whitepapers/McCrindle-Research_New-Generations-At-Work-attracting-recruiting-retaining-training-generation-y.pdf
  29. 29. On-boarding and the art of employee induction The fight to retain employees is on. And it’s only going to get harder
  30. 30. On-boarding and the art of employee induction Know your audience
  31. 31. On-boarding and the art of employee induction Our dos and don’ts of employee induction
  32. 32. On-boarding and the art of employee induction 1. See online inductions as just one step in an on-boarding process Don’t expect on-boarding to start and end with an online induction
  33. 33. On-boarding and the art of employee induction On-boarding is a process
  34. 34. On-boarding and the art of employee induction 2. Get emotive Don’t be dispassionate
  35. 35. On-boarding and the art of employee induction THIS is what we stand for THIS is what we value THIS is where we’re headed … and THIS is how you can contribute
  36. 36. On-boarding and the art of employee induction 3. Use conversational language (Where appropriate) Don’t use formal language
  37. 37. On-boarding and the art of employee induction 4. Be welcoming Don’t use assessments
  38. 38. On-boarding and the art of employee induction
  39. 39. On-boarding and the art of employee induction
  40. 40. On-boarding and the art of employee induction 5. Provide point-in-time resources Don’t fill screens with policy
  41. 41. On-boarding and the art of employee induction 6. Keep it short Don’t be verbose
  42. 42. On-boarding and the art of employee induction 7. Use imagery Don’t be text heavy
  43. 43. On-boarding and the art of employee induction A picture tells a thousand words Imagine an old man to whom life has dealt a rough hand. He sits on a park bench and watches the world goes by. He does this every morning. His concentration is broken by a familiar voice over his right shoulder. After a moment or two he recognises the face of an old friend he hasn’t seen in thirty years. He smiles like he did when he was a boy and cannot remember being so happy.
  44. 44. On-boarding and the art of employee induction
  45. 45. On-boarding and the art of employee induction A picture tells a thousand words
  46. 46. On-boarding and the art of employee induction Thank you.

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