Claire Lavin, Instructional Designer and Product Manager at Learning Seat will explore five key principles to effective learning with a specific focus on the Health and Care Markets. This is an ideal presentation for anyone looking to create or manage learning programs, and increase compliance engagement, and understanding how to get the right ROI for your organisation. We know Health and Care audiences are varied; from highly qualified specialist surgeons, through to interfacing with remote care volunteers, and that creating effective and engaging learning is critical.So how can you take your learners from enraged to engaged? In this presentation, Claire will give active strategies into: - Building high learning retention through “Telling a Story”. - Strategies to keep messages simple. - Deciding what is “in or out” in learning. - Personalising training. - Making compliance really engaging. For more information about elearning, contact us at www.learningseat.com.au

1. Does your training engage or enrage
your health & care staff?
July 2016
Presenters:
Claire Lavin
(claire.lavin@learningseat.com)
Marc Niemes
(marc.niemes@healthxn.com)

2. What are we talking
about today?

3. Overview
• Key principles
• Q & A

4. Claire Lavin
Product Manager and
Instructional Designer

5. 1 Tell a story
3 Keep it relevant
5 Prompt decision making
2 Keep it simple
Key principles
4 Make it personal

6. 1 Tell a story
3 Keep it relevant
5 Prompt decision making
2 Keep it simple
Key principles
4 Make it personal

7. Tell a story: The background
‘Stories function as a sense-making device.’
- Caminotti et al. 2012
‘In literary fiction, the incompleteness of the characters turns your mind to trying to
understand the minds of others.’
- Kidd et al. 2013
Storytelling in e-learning leads to ‘higher perceived levels of attention, relevance,
confidence, satisfaction, motivation.’
- Hirumi et al. 2012

8. Tell a story: Applying it
• Scenarios
• Narrative arcs
• Character viewpoints
• Multi-faceted characters
• Dialogue.

10. 1 Tell a story
3 Keep it relevant
5 Prompt decision making
2 Keep it simple
Key e-learning principles
4 Make it personal

11. Keep it simple: The background
Extraneous material ‘distracts, disrupts and seduces.’
- Harp and Mayer 1998
The coherence principle means ‘avoiding adding any material that does not support the
instructional goal.’
- Clark and Mayer 2011
‘Extraneous cognitive load … it is the delivery that is causing a problem.’
- Sweller et al 2001

12. Keep it simple: Applying it
• Minimise text
• Use uncluttered visual design
• Eliminate extraneous audio and visuals.

14. 1 Tell a story
3 Keep it relevant
5 Prompt decision making
2 Keep it simple
Key e-learning principles
4 Make it personal

15. Keep it relevant: The background
‘Learners construct their own reality or at least interpret it based upon their perceptions
and experiences, so an individual’s knowledge is a function of one’s prior experiences,
mental structures, and beliefs that are used to interpret objects and events.’
- Jonnasson, 1991
‘Learning should be situated in realistic settings; testing should be integrated with the task
and not a separate activity.’
- Merrill 2006
‘The right content is less than you think it is … and is relevant to learners.’
- Dirksen 2012

16. Keep it relevant: Applying it
• Mimic the work environment
• Create real-world situations and challenges.

19. 1 Tell a story
3 Keep it relevant
5 Prompt decision making
2 Keep it simple
Key e-learning principles
4 Make it personal

20. Make it personal: The background
‘Humans strive to make sense of presented material by applying appropriate
cognitive processes.’
- Clark et al. 2001
‘People work harder to understand material when they feel they are in
conversation with a partner.’
- Beck et al. 1996

21. Make it personal: Applying it
• Be conversational
• Use characters and facilitators
• Use emotion.

24. 1 Tell a story
3 Keep it relevant
5 Prompt decision making
2 Keep it simple
Key e-learning principles
4 Make it personal

25. Prompt decision making: The background
‘You get the best details by observing people in their actual environments.’
- Dirksen 2012
‘The learner assumes the role of an actor responding to a work realistic
assignment or challenge, which in turn responds to reflect the learner’s choices.’
- Clark 2013

26. Prompt decision making: Applying it
• A character (learner) faces a realistic decision
• Learner makes the decision
• Learners receives feedback, and sees the consequences of their decision

30. 1 Tell a story
3 Keep it relevant
5 Prompt decision making
2 Keep it simple
Recap: Key principles
4 Make it personal

31. Final Q & A