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#Managing TATuesday 
Stress 
Where Transactional Analysis & 
Suzanne Hazelton 
Positive Psychology meet 
© 2014 Suzanne Ha...
Suzanne Hazelton 
working with leaders and teams to 
THRIVE! 
© 2014 Suzanne Hazelton
Where are you located? 
• I’ve moved around a bit  
– I’m now based on the Surrey / 
Hampshire border 
• One of my first ...
My professional journey … 
“Experience is not what happens to a 
man, it’s what a man does with what has 
happened to him....
Toolkit … 
MSc. Applied Positive Psychology 2012 
Business Coaching 2011 
Transactional Analysis (2 years) 2008 
Firo-B 20...
Whistle stop tour of the next 
60 mins …. 
• Who is Suzanne 
• Quick comparison of psychotherapy and 
psychology 
• Flouri...
Positive Psychology 
Psychotherapy 
is a general term referring to 
therapeutic interaction or 
treatment contracted 
betw...
Implications of society & organisations 
thriving 
The mental health spectrum, Huppert et al., 2005
Great Days at Work Framework 
c c
Levers to thrive … 
• Time perspectives 
• Emotions
Happier people are more 
successful 
Feel good  be successful
Time 
Perspectives
Afterburn Reachback
Where do you 
think you spend 
your time?
Memories ….
Use past ‘story-telling’ (positive 
reminiscing) to support ‘past positive’
Savouring 
Balanced 
time 
perspectives 
Strengths 
Acts of 
Kindness 
Gratitude 
Positive Emotion 
24
It takes sunshine and rain to make 
a rainbow
The emotional quadrants 
High 
Survival Zone 
• Impatient 
• Irritable 
• Frustrated 
• Angry 
Negative Positive 
Low 
Per...
Racket vs Authentic 
Emotions 
• Emotions which last an appropriate 
duration 
• Emotions which are appropriate to 
the si...
Seven benefits of Positive 
Emotions 
• Health 
• Broaden thinking – noticing 
opportunities 
• Opportunity magnet 
• Buil...
Balance of 
negative and 
positive 
3 positive 
for every 
negative
Negative has more impact than positive
“I used to envy the friends who 
always seemed to have such a 
good time. They might be doing 
much the same things as I d...
What do you see?
Take a moment
References 
Positivity Ratio: http://positivityratio.com/ 
Time Perspectives: http://www.thetimeparadox.com/ 
Berne, E. (1...
References (continued) 
Fredrickson, B. L., & Losada, M. F. (2005). Positive Affect and the Complex Dynamics of Human 
Flo...
36 
© 2014 Suzanne Hazelton 
Contact Details 
• Email: suzanne@johnsonfellowes.co.uk 
• Blog: www.suzannehazelton/wordpres...
Backup
Where to get more 
info. 
www.actionforhappiness.org/ 
10-keys-to-happier-living 
http://positivityratio.com/ 
The How of ...
Transactional Analysis and Positive Psychology
Transactional Analysis and Positive Psychology
Transactional Analysis and Positive Psychology
Transactional Analysis and Positive Psychology
Transactional Analysis and Positive Psychology
Transactional Analysis and Positive Psychology
Transactional Analysis and Positive Psychology
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Transactional Analysis and Positive Psychology

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The UK Association of Transactional Analysts invited me to talk to the community about Positive Psychology. This presentation explores Eric Berne's concept of Reachback and Afterburn and relates it to Zimbardo's work around Time Perspectives. How can therapists encourage positivity and happiness in themselves and their clients as a way to thrive.

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Transactional Analysis and Positive Psychology

  1. 1. #Managing TATuesday Stress Where Transactional Analysis & Suzanne Hazelton Positive Psychology meet © 2014 Suzanne Hazelton
  2. 2. Suzanne Hazelton working with leaders and teams to THRIVE! © 2014 Suzanne Hazelton
  3. 3. Where are you located? • I’ve moved around a bit  – I’m now based on the Surrey / Hampshire border • One of my first jobs was driving a fork lift truck in a builders’ merchants. • I worked for IBM for 15 years … starting in a technical role. I managed people & projects. • I’ve trained or coached over 3500 people! • I left school at 16 – although some might say I’ve never really left ….
  4. 4. My professional journey … “Experience is not what happens to a man, it’s what a man does with what has happened to him.” ~ Aldous Huxley Positive Psycholog y Leadership Training (within IT) Leadership & Business Coaching Professional Development NLP Psychotherapy (TA)
  5. 5. Toolkit … MSc. Applied Positive Psychology 2012 Business Coaching 2011 Transactional Analysis (2 years) 2008 Firo-B 2007 IBM Certified Learning Professional 2007 Transactional Analysis 101 2006 NLP Master Practitioner 2005 MBTI Practitioner 2005 Train the Trainer 2004 NLP Certified Practitioner 2003 IBM Senior IT Specialist Profession 2003 NLP Diploma 2002 Professional Cert in Management 2002 Microsoft Certified Systems Engineer 1998 Microsoft Certified Professional 1997 BSc (Hons) Industrial & Business Systems1994
  6. 6. Whistle stop tour of the next 60 mins …. • Who is Suzanne • Quick comparison of psychotherapy and psychology • Flourishing good for us individually & society as a whole … • 2 levers to increase personal flourishing – Time Perspectives – Emotions
  7. 7. Positive Psychology Psychotherapy is a general term referring to therapeutic interaction or treatment contracted between a trained professional and a client, patient, family, couple, or group. Psychology is an academic and applied discipline that involves the scientific study of mental functions and behaviours. Positive psychology seeks "to find and nurture genius and talent", and "to make normal life more fulfilling", rather than merely treating mental illness.
  8. 8. Implications of society & organisations thriving The mental health spectrum, Huppert et al., 2005
  9. 9. Great Days at Work Framework c c
  10. 10. Levers to thrive … • Time perspectives • Emotions
  11. 11. Happier people are more successful Feel good  be successful
  12. 12. Time Perspectives
  13. 13. Afterburn Reachback
  14. 14. Where do you think you spend your time?
  15. 15. Memories ….
  16. 16. Use past ‘story-telling’ (positive reminiscing) to support ‘past positive’
  17. 17. Savouring Balanced time perspectives Strengths Acts of Kindness Gratitude Positive Emotion 24
  18. 18. It takes sunshine and rain to make a rainbow
  19. 19. The emotional quadrants High Survival Zone • Impatient • Irritable • Frustrated • Angry Negative Positive Low Performance Zone • Calm • Optimistic • Challenged • Engaged • Invigorated Burnout Zone • Exhausted • Empty • Depressed • Sad • Hopeless Renewal Zone • Carefree • Peaceful • Relieved • Mellow • Receptive • Defensive • Fearful • Anxious • Worried Schwartz, T., Gomes, J., & McCarthy, C. (2010). The way we're working isn't working : the four forgotten needs that energize great performance. London: 26 Simon & Schuster.
  20. 20. Racket vs Authentic Emotions • Emotions which last an appropriate duration • Emotions which are appropriate to the situation
  21. 21. Seven benefits of Positive Emotions • Health • Broaden thinking – noticing opportunities • Opportunity magnet • Builds resilience • Create positive memories • Moods go viral • Build high performing teams
  22. 22. Balance of negative and positive 3 positive for every negative
  23. 23. Negative has more impact than positive
  24. 24. “I used to envy the friends who always seemed to have such a good time. They might be doing much the same things as I did, …, but where I found the things I did always ordinary and mainly dull, these friends were always involved in events which were interesting and exciting. It took me years to realise that the differences between these friends and me was not in what we did, or what we felt about what we did, but how we talked about what we did.” ~ Dorothy Rowe (1988)
  25. 25. What do you see?
  26. 26. Take a moment
  27. 27. References Positivity Ratio: http://positivityratio.com/ Time Perspectives: http://www.thetimeparadox.com/ Berne, E. (1971). A layman's guide to psychiatry and psychoanalysis (Extensively revised and enlarged ed. ed.). Harmondsworth: Penguin. Boniwell, I., Osin, E., Linley, P. A., & Ivanchenko, G. V. (2010). A question of balance: Time perspective and well-being in British and Russian samples. The Journal of Positive Psychology, 5(1), 24-40. doi: 10.1080/17439760903271181 Bono, J. E., & Ilies, R. (2006). Charisma, positive emotions and mood contagion. The Leadership Quarterly, 17(4), 317-334. doi: 10.1016/j.leaqua.2006.04.008 Ekman, P. (1992). An argument for basic emotions. Cognition and Emotion, 6(3-4), 169-200. doi: 10.1080/02699939208411068 Fredrickson, B. (2009a). Positivity : groundbreaking research reveals how to embrace the hidden strength of positive emotions, overcome negativity, and thrive (1st ed.). New York: Crown Publishers. Fredrickson, B. (2009b). The Positivity Ratio. Retrieved 12th March, 2011, from https://www.positivityratio.com/ Fredrickson, B. L. (2001). The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions. American Psychologist, 56(3), 218-226. doi: 10.1037/0003-066x.56.3.218
  28. 28. References (continued) Fredrickson, B. L., & Losada, M. F. (2005). Positive Affect and the Complex Dynamics of Human Flourishing. American Psychologist, 60(7), 678-686. doi: 10.1037/0003-066x.60.7.678 Losada, M. (1999). The complex dynamics of high performance teams. Mathematical and Computer Modelling, 30(9-10), 179-192. doi: 10.1016/s0895-7177(99)00189-2 Lyubomirsky, S. (2010). The how of happiness : a practical approach to getting the life you want. London: Piatkus. Lyubomirsky, S., King, L., & Diener, E. (2005). The Benefits of Frequent Positive Affect: Does Happiness Lead to Success? Psychological Bulletin, 131(6), 803-855. doi: 10.1037/0033- 2909.131.6.803 Moiso, C. (1984). TA: The State of the Art: Dordrecht: Foris Publications. Rowe, D. (1988). The successful self. London: Fontana. Schwartz, T., Gomes, J., & McCarthy, C. (2010). The way we're working isn't working : the four forgotten needs that energize great performance. London: Simon & Schuster. Sheldon Cohen, P., Cuneyt M. Alper, M., William J. Doyle, P., John J. Treanor, M. a., & Ronald B. Turner, M. (2006). Positive Emotional Style Predicts Resistance to Illness After Experimental Exposure to Rhinovirus or Influenza A Virus. Psychosomatic Medicine, 68(6). doi: doi: 10.1097/ 01.psy.0000245867.92364.3c Zimbardo, P. G., & Boyd, J. (2008). The time paradox : the new psychology of time. London: Rider.
  29. 29. 36 © 2014 Suzanne Hazelton Contact Details • Email: suzanne@johnsonfellowes.co.uk • Blog: www.suzannehazelton/wordpress.com • Business: www.johnsonfellowes.co.uk • Twitter: @SuzanneHazelton • Facebook: https://www.facebook.com/SuzanneHazelton1
  30. 30. Backup
  31. 31. Where to get more info. www.actionforhappiness.org/ 10-keys-to-happier-living http://positivityratio.com/ The How of Happiness

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