Great DaysSuzanne Hazeltonworking with individuals and  businesses to THRIVE!
Whistle stop tour of the next              90 mins ….• Who is Suzanne• Who’s in the room?• What are the components of GREA...
Suzanne Hazelton• I’ve moved around a bit • One of my first jobs was  driving a fork lift truck in a  builders’ merchants...
Suzanne’s toolkitMSc. Applied Positive Psychology       2012Transactional Analysis (2 years)       2008Firo-B             ...
Positive PsychologyPsychotherapy                                                      Positiveis a general term referring ...
Introductions …
What makesa great day for you?
Your Happiness1. In general I consider myself:   1    2        3            4             5            6          7   Not ...
Great Days Framework                                       Others @ Work      Time Perspectives                           ...
Levers to thrive …• Emotions• Time perspectives
EMOTIONS
It takes sunshine and rain to make             a rainbow
The emotional quadrants                               High      Survival Zone                     Performance Zone      • ...
Which TA  approachesare relevant?
Racket vs Authentic           Emotions• Emotions which last an appropriate  duration• Emotions which are appropriate to  t...
STIMULUS                                                        Internal or External  Sensation                           ...
Seven benefits of Positive           Emotions• Health• Broaden thinking – noticing  opportunities• Opportunity magnet• Bui...
Balance of negative and positive
Balance of     3 positivenegative and   for everypositive       negative
Negative has more impact than positive
“Iused to envy the friends whoalways seemed to have such agood time. They might be doingmuch the same things as I did, …,b...
What do you see?
Strengths                      Savouring   Acts of  Kindness                              Gratitude                Balance...
Where to get more      info.www.actionforhappiness.org/10-keys-to-happier-livinghttp://positivityratio.com/The How of Happ...
Happier people are more        successfulFeel good  be successful
Whistle stop tour of the next              90 mins ….• Who is Suzanne• Who’s in the room?• What are the components of GREA...
TimePerspectives
Afterburn   Reachback
Where do youthink you spend  your time?
Use past ‘story-telling’ to support pastpositive
Your Happiness1. In general I consider myself:   1    2        3            4             5            6          7   Not ...
Take a moment
ReferencesPositivity Ratio: http://positivityratio.com/Time Perspectives: http://www.thetimeparadox.com/Berne, E. (1971). ...
References (continued)Fredrickson, B. L., & Losada, M. F. (2005). Positive Affect and the Complex Dynamics of Human    Flo...
Contact Details•   suzanne@thebusinessofchange•   Blog: www.suzannehazelton.com•   Web: www.thebusinessofchange.co.uk•   T...
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Great days v2
Great days v2
Great days v2
Great days v2
Great days v2
Great days v2
Great days v2
Great days v2
Great days v2
Great days v2
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Great days v2

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If you've ever wanted more 'Great Days' then this presentation can give you some pointers. It's based on academic research and was first delivered at The Berne Institute for Psychotherapy on 6th January 2013.

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  • I’m Suzanne Hazelton. I’m a coach, trainer and author. I work with individuals and businesses helping them to thrive.
  • Here’s an agenda of the next 20 minutes
  • Hand draw the mental health spectrum
  • Who is in Advanced TA training ….Who’s in the Foundation Year?Who’s absolutelynew to TA?Who’s heard of positive psychology? …. In what context?My intention is that this seminar will be of relevance to all of you.
  • 28 is full score
  • Today, I’m talking about 2 aspects of Great Days. Our orientation to time and our emotions – specifically our emotions.
  • Why these two …. Why emotions and time perspectives ….I sometimes use the analogy of the office chair …Some people don’t know there are levers there to adjust their comfortSome know they’re there and don’t use them ….And of course there are people who know how to use them.As TA practitioners often we’re interested in emotions which cause blocks, and less attention is paid to emotions of joy, happiness and well being. I’m also going to talk about time perspectives as it’s a framework for using emotions. But I’m going to start with EMOTIONS
  • … and this comes with the caution that discussion about emotions can be
  • I’m going to talk about positive and negative emotions. I don’t like this labelling – but it is convenient shorthand.(For the purpose of this seminar is it OK to use these terms – I realise it misses the difference between authentic & racket emotions)
  • FemaleCIO who crys when angry
  • Racket Feelings …
  • Health: Positive emotions are good for your health, they increase the number of antibodies - essential for fighting infection and keeping fit. It’s easier to do your best work when you’re feeling healthy. Broaden thinking – noticing opportunities: Some emotions protect us from danger, but narrow the range of immediate options for action: “fight or flight”. Conversely positive emotions broadens our outlook, and we notice more opportunities. Don’t “doom and gloom” about the economy – experience positive emotions and start to see new opportunities! Opportunity magnet: In addition to noticing opportunities, you will also become a magnet for others giving you opportunities. Be the person that radiates good emotions – you will attract other like-minded people and you will more likely be the person they think of when there’s an opportunity.Builds resilience: Resilience is the ability to “power through” tougher times without experiencing detrimental effects on mental or physical health. It gives you staying power when the going gets tough. Create positive memories: when you experience positive emotions, be sure to remember them, take time to savour them. Research has shown that people who actively take time to remember good times, are mindful in the moment and who have goals enjoy life more.Moods go viral: The feel good factor is contagious – spread it within your team. ‘Catch people doing something well’, and offer a word of praise, a smile, or a genuine compliment. Your team members will experience all the benefits of positive emotions – and don’t be surprised if they go the extra distance to help someone on the team, or your prospects or customers.Build high performing teams: Encourage positive emotions on your team. It takes between three and eleven positive emotions to counter each negative emotion. A positive team is more creative, sees more opportunities and is more successful.
  • (THIS IS HALF WAY 8:15pm)You might wonder WHY it’s necessary to have AT LEAST 3 positive emotions for every negative …..
  • First imagine a bowl of cherries … not hard as there’s a visual. The cherries represent the positive. Next imagine JUST one COCHROACH … would it make the cherries less appealing?NEXT imagine a bowl of cockroaches. Would the addition of A cherry make it any more appealing?Negative emotions have more impact than positive … therefore you need AT LEAST 3 X as many!Some of it is about CHOICE … what we choose to focus on ….
  • Let them readDo you agree?I disagree slightly with this statementI think we all experience things differently – and we have to learn to notice the good – AND find people who will support us (ACTIVE CONSTRUCTING)
  • I think experience of positive emotions is a little like this. Often both are there in a situation – but some of us have to learn to focus on the positive emotions.
  • Check Time
  • Activity – what one thing can you do, or do more of which would add some more positive emotions to your life?
  • Here’s an agenda of the next 20 minutes
  • Sneeky tips ….
  • The now gets contaminated with worry about the future
  • “You can't change the past, but you can ruin the present by worrying about the future”
  • There is an ideal balance of time perspectives. The now gets contaminated with worry about the future
  • Time … it’s not that big brother is watching you ….Not so much like the cctv camera ….
  • But in the same way as the monitors cycle …. You can cycle through where you’re spending your mental energy.Think about what you had for breakfast yesterday (past)Think about what you’re doing at the weekend (futureBack in the room …. Notice the sensations in your left big toe!You might wonder SO WHAT ….
  • Past, specifically past negative is a thief of your time!What are you going to DOKnow your prioritiesDO(IF TIME – discuss)
  • Introduced you to time / emotions
  • YOU CAN AFFECT YOUR HAPPINESS
  • One thing you’ll do, or do differently as a result of this evening’s seminar
  • Can the graphic be turned round to show flourishing on the right?
  • Great days v2

    1. 1. Great DaysSuzanne Hazeltonworking with individuals and businesses to THRIVE!
    2. 2. Whistle stop tour of the next 90 mins ….• Who is Suzanne• Who’s in the room?• What are the components of GREAT DAYS• Surely it’s enough to “survive”, what’s important about thriving?• 2 levers of change – Emotions – Time Perspectives
    3. 3. Suzanne Hazelton• I’ve moved around a bit • One of my first jobs was driving a fork lift truck in a builders’ merchants.• I worked for IBM for 15 years … starting in a technical role. I managed people & projects.• I’ve trained or coached over 3500 people!• I left school at 16 – although some might say I’ve never really left ….
    4. 4. Suzanne’s toolkitMSc. Applied Positive Psychology 2012Transactional Analysis (2 years) 2008Firo-B 2007IBM Certified Learning Professional 2007Transactional Analysis 101 2006NLP Master Practitioner 2005MBTI Practitioner 2005Train the Trainer 2004NLP Certified Practitioner 2003IBM Senior IT Specialist Profession 2003NLP Diploma 2002Professional Cert in Management 2002Microsoft Certified Systems Engineer 1998Microsoft Certified Professional 1997BSc (Hons) Industrial & Business Systems1994
    5. 5. Positive PsychologyPsychotherapy Positiveis a general term referring to Psychology psychology therapeutic interaction or seeks "to find and nurture treatment contracted is an academic and applied discipline that involves the genius and talent", and "to between a trained make normal life more professional and a client, scientific study of mental functions and behaviours. fulfilling", rather than patient, family, couple, or merely treating mental group. illness.
    6. 6. Introductions …
    7. 7. What makesa great day for you?
    8. 8. Your Happiness1. In general I consider myself: 1 2 3 4 5 6 7 Not very happy -------------- ---------------------------------Very happy2. Compared to most of my peers, I consider myself 1 2 3 4 5 6 7 Less happy --------------------------------------------------- More happy3. Some people are generally very happy. They enjoy life regardless of what is going on, getting the most out of everything. To what extent does this characterisation describe you?. 1 2 3 4 5 6 7 Not at all ----------------------------------------------------- A great deal4. Some people are generally not very happy. Although they are not depressed, they never seem as happy as they might be. To what extent does this characterisation describe you? 1 2 3 4 5 6 7 A great deal ------------------------------------------- Not at all Score out of 28
    9. 9. Great Days Framework Others @ Work Time Perspectives Working Habits Emotions Goals Self Vision Personal Responsibility ChangeCopyright © 2012 Suzanne Hazelton Permission granted to reproduce for personal and educational use only. Commercial copying, hiring, lending is prohibited
    10. 10. Levers to thrive …• Emotions• Time perspectives
    11. 11. EMOTIONS
    12. 12. It takes sunshine and rain to make a rainbow
    13. 13. The emotional quadrants High Survival Zone Performance Zone • Impatient • Calm • Irritable • Optimistic • Defensive • Frustrated • Challenged • Fearful • Angry • Engaged • Anxious • Worried • InvigoratedNegative Positive Burnout Zone Renewal Zone • Exhausted • Carefree • Empty • Peaceful • Depressed • Relieved • Sad • Mellow • Hopeless • Receptive Low Schwartz, T., Gomes, J., & McCarthy, C. (2010). The way were working isnt working : the four forgotten needs that energize great performance. London: 16 Simon & Schuster.
    14. 14. Which TA approachesare relevant?
    15. 15. Racket vs Authentic Emotions• Emotions which last an appropriate duration• Emotions which are appropriate to the situation
    16. 16. STIMULUS Internal or External Sensation STRESS PLEASURE Thought Danger Damage Loss Satisfaction Natural feeling Fear Anger Sadness Joy Instinctual Biological Escape from Attack Closing up Going towards action Help or Change Consolation Sharing Social request reassurance Internal Acceptance of Acceptance of Acceptance of Acceptance of elaboration Own limitations other’s the limits “good” limitations of the human condition AUTONOMY Spontaneity, IntimacyAutonomous Feelings from Carlo Moiso“The Feeling Loop” TA the state of the Art, 1984
    17. 17. Seven benefits of Positive Emotions• Health• Broaden thinking – noticing opportunities• Opportunity magnet• Builds resilience• Create positive memories• Moods go viral• Build high performing teams
    18. 18. Balance of negative and positive
    19. 19. Balance of 3 positivenegative and for everypositive negative
    20. 20. Negative has more impact than positive
    21. 21. “Iused to envy the friends whoalways seemed to have such agood time. They might be doingmuch the same things as I did, …,but where I found the things I didalways ordinary and mainly dull,these friends were always involvedin events which were interestingand exciting. It took me years torealise that the differencesbetween these friends and me wasnot in what we did, or what we feltabout what we did, but how wetalked about what we did.”~ Dorothy Rowe (1988)
    22. 22. What do you see?
    23. 23. Strengths Savouring Acts of Kindness Gratitude Balanced time perspectivesPositive Emotion 26
    24. 24. Where to get more info.www.actionforhappiness.org/10-keys-to-happier-livinghttp://positivityratio.com/The How of Happiness
    25. 25. Happier people are more successfulFeel good  be successful
    26. 26. Whistle stop tour of the next 90 mins ….• Who is Suzanne• Who’s in the room?• What are the components of GREAT DAYS• Surely it’s enough to “survive”, what’s important about thriving?• 2 levers of change – Emotions – Time Perspectives
    27. 27. TimePerspectives
    28. 28. Afterburn Reachback
    29. 29. Where do youthink you spend your time?
    30. 30. Use past ‘story-telling’ to support pastpositive
    31. 31. Your Happiness1. In general I consider myself: 1 2 3 4 5 6 7 Not very happy -------------- ---------------------------------Very happy2. Compared to most of my peers, I consider myself 1 2 3 4 5 6 7 Less happy --------------------------------------------------- More happy3. Some people are generally very happy. They enjoy life regardless of what is going on, getting the most out of everything. To what extent does this characterisation describe you?. 1 2 3 4 5 6 7 Not at all ----------------------------------------------------- A great deal4. Some people are generally not very happy. Although they are not depressed, they never seem as happy as they might be. To what extent does this characterisation describe you? 1 2 3 4 5 6 7 A great deal ------------------------------------------- Not at all
    32. 32. Take a moment
    33. 33. ReferencesPositivity Ratio: http://positivityratio.com/Time Perspectives: http://www.thetimeparadox.com/Berne, E. (1971). A laymans guide to psychiatry and psychoanalysis (Extensively revised and enlarged ed. ed.). Harmondsworth: Penguin.Boniwell, I., Osin, E., Linley, P. A., & Ivanchenko, G. V. (2010). A question of balance: Time perspective and well-being in British and Russian samples. The Journal of Positive Psychology, 5(1), 24-40. doi: 10.1080/17439760903271181Bono, J. E., & Ilies, R. (2006). Charisma, positive emotions and mood contagion. The Leadership Quarterly, 17(4), 317-334. doi: 10.1016/j.leaqua.2006.04.008Ekman, P. (1992). An argument for basic emotions. Cognition and Emotion, 6(3-4), 169-200. doi: 10.1080/02699939208411068Fredrickson, B. (2009a). Positivity : groundbreaking research reveals how to embrace the hidden strength of positive emotions, overcome negativity, and thrive (1st ed.). New York: Crown Publishers.Fredrickson, B. (2009b). The Positivity Ratio. Retrieved 12th March, 2011, from https://www.positivityratio.com/Fredrickson, B. L. (2001). The role of positive emotions in positive psychology: The broaden-and- build theory of positive emotions. American Psychologist, 56(3), 218-226. doi: 10.1037/0003-066x.56.3.218
    34. 34. References (continued)Fredrickson, B. L., & Losada, M. F. (2005). Positive Affect and the Complex Dynamics of Human Flourishing. American Psychologist, 60(7), 678-686. doi: 10.1037/0003-066x.60.7.678Losada, M. (1999). The complex dynamics of high performance teams. Mathematical and Computer Modelling, 30(9-10), 179-192. doi: 10.1016/s0895-7177(99)00189-2Lyubomirsky, S. (2010). The how of happiness : a practical approach to getting the life you want. London: Piatkus.Lyubomirsky, S., King, L., & Diener, E. (2005). The Benefits of Frequent Positive Affect: Does Happiness Lead to Success? Psychological Bulletin, 131(6), 803-855. doi: 10.1037/0033- 2909.131.6.803Moiso, C. (1984). TA: The State of the Art: Dordrecht: Foris Publications.Rowe, D. (1988). The successful self. London: Fontana.Schwartz, T., Gomes, J., & McCarthy, C. (2010). The way were working isnt working : the four forgotten needs that energize great performance. London: Simon & Schuster.Sheldon Cohen, P., Cuneyt M. Alper, M., William J. Doyle, P., John J. Treanor, M. a., & Ronald B. Turner, M. (2006). Positive Emotional Style Predicts Resistance to Illness After Experimental Exposure to Rhinovirus or Influenza A Virus. Psychosomatic Medicine, 68(6). doi: doi: 10.1097/​01.psy.0000245867.92364.3cZimbardo, P. G., & Boyd, J. (2008). The time paradox : the new psychology of time. London: Rider.
    35. 35. Contact Details• suzanne@thebusinessofchange• Blog: www.suzannehazelton.com• Web: www.thebusinessofchange.co.uk• Twitter: @SuzanneHazelton
    36. 36. Backup

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