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The Evolution of Workplace Learning

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View the presentation slides from the keynote titled “Evolution of Workplace Learning” at the recent Adobe eLearning Experience events presented by Adobe and Learning Plan across Australia and New Zealand in July and August 2017.

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The Evolution of Workplace Learning

  1. 1. The Evolution of Workplace Learning Learning That Works © 2017 David Swaddle & Learning Plan Pty Ltd
  2. 2. • A brief history of learning at work • 5 things we can do, based on the past • How we can do them • Q&A
  3. 3. A Brief History of Learning at Work We’ve come a long way baby!
  4. 4. “ ”
  5. 5. Now The future begins now
  6. 6. © 2017 Learning Plan Pty Ltd Learn from the past! Corporate training is broken! “we don't learn well through ‘binge education’ like a course.We learn by being exposed to new skills and ideas over time, with spacing and questioning in between.” - Josh Bersin, 2017
  7. 7. Bring back the good stuff Learn from history
  8. 8. • Storytelling • Mentoring and coaching • Anytime, anywhere, always • Shared learning experiences • Keep some events & courses
  9. 9. How do we do this?
  10. 10. Strategy Who can explain their company’s strategy?
  11. 11. “80% of L&D pros agree that developing employees is top-of-mind for the executive team.Yet L&D pros are challenged with limited budgets, small teams, and a gap in demonstrating return on investment (ROI). To tackle these challenges L&D must demonstrate business impact.” - 2017 Workplace Learning Report, LinkedIn Learning
  12. 12. 2017 Workplace Learning Report, LinkedIn Learning
  13. 13. • Do the right things - define your impact and then work to it • Big picture first, details second • Business Impact over ROI
  14. 14. Digital Innovation Digital learning systems are business applications
  15. 15. Mobile First Responsive eLearning design and delivery
  16. 16. Instructional Design For better learning experiences
  17. 17. “ ”
  18. 18. My dad has a flip phone
  19. 19. • Memory is less valuable • Mobiles are ubiquitous • Don’t teach the details, teach the method
  20. 20. • Storytelling • Mentoring and coaching • Anytime, anywhere, always • Shared learning experiences • Keep some events & courses
  21. 21. Do It Remotely Increase impact with Virtual Classrooms
  22. 22. • Remote classrooms • Remote coaching (many-to-many) • Remote Mentoring (1:1) • Curate and share Item Cost 4 hour F2F Course Design $10,000 Travel 500 pax @ $300 $150,000 LearningTime 500 pax @ $800 $400,000 Total $560,000 Item Cost 4 hour Digital Course Design $120,000 Delivery 500 pax $5,000 LearningTime 500 pax @ $400 $200,000 Total $370,000 TraditionalDigitalRemote
  23. 23. Learning Campaigns Pulling it all together
  24. 24. Attribute ClassicalTraining Campaign Based Temporality Event Driven Spaced Focus Completion Business Outcomes Communication Optional Inherent Desirability Push Pull Channels Single Multiple Integration External toWork Integrated with Work Delivery Expert Lead Varied
  25. 25. Wrapping Up
  26. 26. • Keep the good • Same 5 pillars as other digital innovation • Step up our game • Align to strategy for impact • We are mobile first • Design for forgetting • Do it remotely • Bring it together using campaigns
  27. 27. Learning That Works

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