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Lean Startup 101

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Phil Dillard, Black Ant, @PhilD0210

The objective of the Lean Startup 101 training is to introduce the concepts, terminology and approaches — and, to help organizations overcome resistance accepting the new approach so that exploration and learning can begin. This practical, interactive session will provide a solid foundation for advanced sessions, including the Lean Startup 201 & 301. This training is designed for practitioners in both the enterprise and in startups who are relatively new to the Lean Startup approach or who are seeking a quick refresher. Lean Startup 101 is a perfect way to kick off your week of Lean Startup!
Thanks to Lean Startup Co.’s law firm, Orrick, for being the sponsor for this track.

Published in: Business
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Lean Startup 101

  1. 1. Lean Startup 101 Phil Dillard November 16 th , 2015 2015 Lean Startup Conference Sponsored by:
  2. 2. Agenda 1. Who is in the room? 2. How will this be valuable? 3. What is the Lean Startup & where did it come from? 4. How and why does it work? 5. What should I do next?
  3. 3. Who is in the room? You • Founders • 1st Time Entrepreneurs • Serial Entrepreneurs • Employees • Designers • Developers • Newbies • Book Readers Lean Startup Company
  4. 4. How will this be valuable? This Session Is • Practical • Clear • Direct • Simple • Introductory • Wisdom sharing
  5. 5. How will this be valuable? This Session Is • Practical • Clear • Direct • Simple • Introductory • Wisdom sharing • Hands-on This Session Is Not • Book review • Brainstorming session • Workshop • Full of jargon
  6. 6. How will this be valuable? Addressing the Main Questions • What is it? • Why does it work? • How does it work? • Why does it matter? • How can I get started?
  7. 7. What is the Lean Startup?
  8. 8. What’s a startup? “A human institution designed to create a new product or service under conditions of extreme uncertainty. “ - Eric Ries author, The Lean Startup
  9. 9. What is Lean Startup? A method to systematically address uncertainty through rapid iteration and market learning
  10. 10. What is the Lean Startup? Helps us Answer Two Critical Questions 1. Should we build this new product or service? 2. How can we increase our odds of success?
  11. 11. Introductory Example Webvan vs. InstaCart 1. Should we build this new product or service? 2. How can we increase our odds of success?
  12. 12. Lean Startup is Everywhere Enterprises • New opportunities for innovation and productivity • Starved for organic growth • Technology has changed the game Startups • Seek to disrupt enterprises Customers / Consumers • Trained to remove friction
  13. 13. Why are we here? We share a common purpose: - A shared vision for the kind of company we want to create Which leads to - A company that continuously creates new sources of growth And requires - A new growth operating system for modern management practices
  14. 14. What is the Lean Startup? Three Key Areas to Discuss 1. History 2. Terminology / Definitions 3. Application / Applicability
  15. 15. What is the Lean Startup? History • Robert Deming • Toyota Lean Manufacturing • Agile Software Development • Lean Startup • Steve Blank • Eric Ries • Alexander Osterwalder • Lean Startup Community
  16. 16. Exercise 1. What is your organization about? 2. What do you hope to get from the organization by applying the Lean Startup approach?
  17. 17. What is the Lean Startup? Three Key Areas to Discuss 1. History 2. Terminology / Definitions 3. Application / Applicability
  18. 18. What is The Lean Startup? Terminology / Definitions • Entrepreneurs • Startups • Uncertainty (Product / Market / Model) • Assumptions • Hypotheses • Validated Learning • Experiments • Minimum Viable Product • Customer Development • Pivots
  19. 19. Exercise 1. What is an entrepreneur (or intrapraneur)?
  20. 20. What’s a startup? “A human institution designed to create a new product or service under conditions of extreme uncertainty. “ - Eric Ries author, The Lean Startup
  21. 21. What kinds of uncertainty? Technical / product risk Can we build this? Customer / market risk If we build this, will people use/buy it? Business model risk Once we build this, can we find a way to make money from it?
  22. 22. What is an assumption? Starts with “I believe that” statements Clarifies your current understanding of what you don’t know with certainty Some are more important than others Identify and isolate critical assumptions
  23. 23. Assumptions Example Early Assumption “In a city where space is extremely limited, people will pay a small amount of money, for a small amount of space... they don’t need a hotel.”
  24. 24. Exercise 1. Write a list of assumptions for your product / business innovation?
  25. 25. How to prioritize assumptions Once you list assumptions, prioritize them using a grid like this: Impact Time horizon Will kill Won’t kill OR
  26. 26. 1. Identify your most important assumptions using the simple prioritization from the previous page? Exercise
  27. 27. What is a hypothesis? “If then” statement that helps design tests for an assumption Clarifies your current understanding of what uncertainty you seek to resolve Is specific in the action, timing and value / amount of impact Helps to design and build an MVP
  28. 28. For your most important assumption, write some hypotheses you might want to test? Exercise
  29. 29. Critical Hypothesis Example Critical Hypothesis “Professional photographed listings get 2-3 times more business (and host don’t turn down free professional photography.”
  30. 30. A scientific procedure undertaken to make a discovery, test a hypothesis, or demonstrate a known fact Or A scientific test in which you perform a series of actions and carefully observe their effects in order to learn about something What is an Experiment?
  31. 31. Minimum Viable Product (MVP) Experiment that helps you validate (or invalidate) hypotheses about the value or growth potential for a new product An MVP helps you answer a specific question about one of your assumptions Building an MVP is not a 1-time event
  32. 32. For the key assumption / hypothesis, design the most simple MVP you can think. Exercise “Perfection is not when there is nothing left to add but nothing left to take away”
  33. 33. Minimum Viable Product Translate your critical assumptions into an experiment: 1. Isolate critical assumptions for testing 2. Draft your hypothesis to be tested 3. Build an experiment 4. Measure the results 5. Collect the data and learning in a systematic Validated Learning
  34. 34. Customer Development = Talking to people “Get out of the building” Qualitative interviews to learn more about customer needs and behaviors May start with the first test you run after you build an MVP
  35. 35. Fears • Change in direction without a change in vision • OR • Persevere: A team’s decision to test the next most important hypothesis Pivot
  36. 36. How does it work? Three Key Areas to Discuss 1. History 2. Terminology / Definitions 3. Application / Applicability
  37. 37. What is the Lean Startup? 3. Application / Applicability A. Experimentation B. Testing C. Measure Results
  38. 38. A. Experimentation • Process of rapidly learning what customers want and will pay for • Test assumptions so that you don’t waste time and money building the wrong thing
  39. 39. B. Testing process Build-Measure-Learn loop • Identify your assumptions • Prioritize assumptions • Focus on assumption with biggest risk • Figure out how to test assumption quickly • Figure out your hypothesis about that test • Run experiment • Review results • Iterate
  40. 40. Build, Measure, Learn Loop
  41. 41. Culture of Testing 1. Experiment design is important 2. But, recording and evaluating the learning is more important 3. Establish an organization that learns together 4. Step up the sophistication of the experiment when you are ready to do so as a team 5. Team learning is the most important outcome
  42. 42. C. Measure Results What knowledge are you looking to gain? “The What” What you are going to do with the knowledge when you get it? “The So What”
  43. 43. What if every hypothesis is invalidated? Pivot.
  44. 44. Top 10 types of pivots 1. Zoom-in pivot 2. Zoom-out pivot 3. Customer segment pivot 4. Customer need pivot 5. Platform pivot 6. Business architecture pivot 7. Value capture pivot 8. Engine of growth pivot 9. Channel pivot 10. Technology pivot
  45. 45. Path to Success
  46. 46. Why does it work? Likely Explanations 1. Experience, analysis, evolution 2. Basis in Scientific Method 3. Reality – Who cares?! It works!
  47. 47. Recap - How do you win? Build products more quickly by: Recognize your assumptions Test assumptions early and often Don’t spend time and money building the wrong things
  48. 48. How do you get into trouble? Go off assuming that you know things that you actually don’t know
  49. 49. Recap 1. Who is in the room? 2. How will this be valuable? 3. What is the Lean Startup & where did it come from? 4. How and why does it work? 5. What should I do next?
  50. 50. Call to Action • Engage Community • LS 201 - Focus on assumptions • LS 301 – Focus on experiments • Mentoring, Coaching, Additional Training – Explore with the Lean Startup Co What should I do next?
  51. 51. Questions? Phil Dillard Lean Startup Trainer 415-894-5297 Phil@LeanStartup.co Heather McGough Co-Founder, Lean Startup Company (415) 830-2479 Heather@LeanStartup.co

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