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Combining the Old & New School: Scaling Lean Within a Retail Giant, Cindy Peterson, Macys.com & Janel Wellborn, Nisum

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Learn how Macy’s, a 150-year-old retail giant, went from testing one Lean team to funding 22 Lean teams in two years. The retailer’s journey is one of eating its own dog food – continuously testing, learning, and using build-measure-learn cycles, customer feedback, and business results to make believers out of even the most skeptical stakeholders and partners. Cindy Peterson and Janel Wellborn will share their top ten learnings that you can apply to scaling Lean in a large enterprise.

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Combining the Old & New School: Scaling Lean Within a Retail Giant, Cindy Peterson, Macys.com & Janel Wellborn, Nisum

  1. 1. old school meets new school scaling lean within a retail giant
  2. 2. are you a one hit wonder… or a legend?
  3. 3. 2014 1 12 22 2015 2016 # of lean development teams
  4. 4. LDT Rituals FTC (Fill the Cup) IPM (Iteration Planning Meeting) Stand-up Showcase Retro Lab HoursLean of Leans Pre-FTC ?
  5. 5. I N I M I Z E P T I M I Z E C A L E E S T
  6. 6. yes, this is actually a word in the Macys.com vocabulary
  7. 7. creative Lean Team analytics experiment framework code release
  8. 8. don’t create a process … create a

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