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LEI CEO Eric Buehrens Lean Transformation keynote 2018

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New Work, New Employees

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LEI CEO Eric Buehrens Lean Transformation keynote 2018

  1. 1. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. Eric Buehrens, CEO, LEI New Work, New Employees
  2. 2. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. Who’s here at the LEI Summit? 2
  3. 3. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. US Manufacturing Employment Trends 3
  4. 4. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. Productivity gains… 4
  5. 5. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. The dark side… 5
  6. 6. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. • Robotics • Machine learning & Artificial Intelligence (AI) • The social contract & the “gig economy” • Will we be made redundant by machines? Why worry about “the future of work”? 6
  7. 7. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. “Two-thirds of Americans believe robots will soon perform most of the work done by humans but 80% also believe their jobs will be unaffected. Time to think again…” https://www.theguardian.com/technology/2017/jan/11/robots-jobs-employees-artificial- intelligence 7
  8. 8. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. 8
  9. 9. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. 9
  10. 10. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. 10
  11. 11. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. Knowledge workers, too… 11
  12. 12. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. 12
  13. 13. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. Uber drivers making minimum wage… 13 • Survey #1: Just over half – 54% - of Uber drivers make less than the minimum wage, and 8% of drivers are losing money as Uber drivers • Survey #2: 41% of Uber drivers make under the minimum wage and 4% are losing money.
  14. 14. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. …while adding to congestion 14
  15. 15. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. …or not? 15
  16. 16. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. AI is something new: 16
  17. 17. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. Should AI be regulated? 17
  18. 18. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. “Automation, Robots, and Job Losses Could Make Universal Income a Reality” http://fortune.com/2017/05/24/automation-job-loss-universal-income/ 18
  19. 19. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. We’ve been through this before… 19
  20. 20. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. An anxiety as old as the machine age: 20
  21. 21. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. Daniel Susskind: 21
  22. 22. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. “If men learn this, it will implant forgetfulness in their souls; they will cease to exercise memory because they will rely on that which is written.” - Socrates, 370 BC We’ve been through this before… 22
  23. 23. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. “Consider thou what the invention could do to my poor subjects…it would assuredly bring them to ruin by depriving them of employment.” - Queen Elizabeth I, 1589 We’ve been through this before… 23
  24. 24. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. Imagine the year 2000, when “working hours are short, the vacations regular, and [work] ceases at forty-five, with the attainment of middle life.” - Edward Bellamy, Looking Backward, 1888 Hell…or Utopia? 24
  25. 25. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. By 2030: “Everyone will need to do some work if he is to be contented…but three hours a day is quite enough.” - John Maynard Keynes, 1930 Hell…or Utopia? 25
  26. 26. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. Generation 26
  27. 27. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. Generation: “All of the people born and living at about the same time” 27
  28. 28. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. Generation: “A single stage in the development of a type of product or technology” 28
  29. 29. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. Generation: “The average period, generally considered to be about thirty years, in which children grow up, become adults, and have children of their own” 29
  30. 30. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. Generation: “The process of coming or bringing into being, as in ‘the generation of income” 30
  31. 31. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. Generative: “Having the power or function of generating, originating, producing, or reproducing” 31
  32. 32. © Copyright 2016 Lean Enterprise Institute. All rights reserved. Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc. © 2018 Lean Enterprise Institute. All rights reserved. 32 This Morning’s Speakers Kiame Mahaniah, MD Chief Executive Officer Matt Cornwell Lean Customer Value Associate Vice President Michele Wingate Director of Corporate Communications Lori Abrams Berry Former Chief Executive Officer

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