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AFRAID OF SEO ?
WHAT IS SEO ?
SEO	
  =	
  Search	
  Engine	
  Op/miza/on	
  
“…	
  the	
  process	
  of	
  improving	
  the	
  visibility	
  of	
  
 a	
  website	
  or	
  a	
  web	
  page	
  in	
  search	
  engines	
  
via	
  the	
  "natural"	
  or	
  un-­‐paid	
  search	
  results.”	
  




                                                             Source:	
  Wikipedia	
  
IN OTHER WORDS
“How	
  the	
  heck	
  do	
  I	
  get	
  found	
  online?”	
  

“How	
  do	
  I	
  get	
  people	
  to	
  visit	
  my	
  site?”	
  

 “Do	
  I	
  have	
  to	
  pay	
  to	
  get	
  on	
  Page	
  1	
  of	
  
                           Google?”	
  

                                                                 Source:	
  Everyone	
  We	
  Talk	
  To	
  
PAID	
  RESULTS	
  



                         PAID	
  
                        RESULTS	
  
“NATURAL”	
  
 	
  RESULTS	
  
25–30%	
  CLICKS	
  




 70–75%	
  
  	
  CLICKS	
  
                       Source:	
  MarkeKngSherpa	
  
121	
  MILLION	
  
Number	
  of	
  searches	
  performed	
  on	
  Google	
  –	
  every	
  hour.	
  

                                                                                   Source:	
  SearchEngineLand	
  
THREE KEYS TO SEO
• 	
  Get	
  crawled	
  by	
  Google	
  
• 	
  Create	
  bloody	
  good	
  content	
  
• 	
  Relentless	
  pursuit	
  of	
  quality	
  links	
  
GET CRAWLED BY GOOGLE
GET CRAWLED BY GOOGLE
  • 	
  Use	
  Google	
  Webmaster	
  Tools	
  	
  
  • 	
  Mind	
  your	
  meta	
  tags	
  
  • 	
  Minimize	
  the	
  use	
  of	
  Flash	
  	
  
GET CRAWLED BY GOOGLE
              Use	
  Google	
  Webmaster	
  Tools	
  
                    hUp://www.google.com/webmasters	
  	
  
 • 	
  Google	
  will	
  give	
  you	
  several	
  methods	
  to	
  verify	
  that	
  you	
  own	
  this	
  website	
  
 • 	
  Use	
  www.xml-­‐sitemaps.com	
  to	
  create	
  a	
  sitemap	
  document	
  to	
  submit	
  to	
  Google	
  
 • 	
  Submit	
  your	
  sitemap	
  via	
  the	
  Webmaster	
  Tools	
  Dashboard	
  
 • 	
  Go	
  do	
  something	
  fun…	
  it	
  may	
  take	
  several	
  days	
  for	
  Google	
  to	
  crawl	
  your	
  site	
  	
  
 • 	
  Return	
  later	
  to	
  check	
  out	
  how	
  Google	
  sees	
  your	
  site	
  
         • 	
  “Crawl	
  Errors”	
  will	
  indicate	
  any	
  pages	
  Google	
  could	
  not	
  access	
  
         • 	
  “Search	
  Queries”	
  tell	
  you	
  which	
  search	
  terms	
  are	
  bringing	
  people	
  to	
  your	
  site	
  
         • 	
  “Keywords”	
  will	
  tell	
  you	
  what	
  Google	
  thinks	
  your	
  site	
  is	
  about	
  
         • 	
  “Links	
  to	
  your	
  site”	
  will	
  tell	
  you	
  exactly	
  that…	
  who’s	
  linking	
  to	
  you	
  
GET CRAWLED BY GOOGLE
                             Mind	
  Your	
  META	
  Tags	
  
                In	
  most	
  cases,	
  Google	
  uses	
  your	
  meta	
  tags	
  something	
  like	
  this:	
  




           So,	
  make	
  sure	
  your	
  <TITLE>	
  tag	
  makes	
  a	
  good	
  “headline”	
  for	
  your	
  page.	
  
 Give	
  each	
  page	
  a	
  unique	
  <TITLE>	
  e.g.,	
  each	
  product	
  page	
  includes	
  the	
  product	
  name.	
  
Use	
  your	
  <DESCRIPTION>	
  tag	
  to	
  reinforce	
  why	
  someone	
  should	
  click	
  thru	
  to	
  your	
  page.	
  	
  	
  
GET CRAWLED BY GOOGLE
              Minimize	
  Use	
  of	
  Flash	
  
  Remember	
  our	
  friends	
  at	
  Suju’s	
  Coffee?	
  	
  Don’t	
  let	
  this	
  happen	
  to	
  you!	
  
BLOODY GOOD CONTENT
BLOODY GOOD CONTENT
 • 	
  Keywords	
  (what	
  you’re	
  about)	
  
 • 	
  Press	
  releases	
  
 • 	
  Photos	
  and	
  video	
  	
  
 • 	
  Case	
  studies,	
  tutorials	
  
 • 	
  Lists,	
  reviews,	
  raKngs	
  
Bloody good CONTENT
                                                  Keywords	
  
               hUps://adwords.google.com/select/KeywordToolExternal	
  

• 	
  Keywords	
  are	
  the	
  handful	
  of	
  words	
  and	
  phrases	
  you	
  want	
  to	
  strongly	
  associate	
  
with	
  your	
  brand,	
  products,	
  website,	
  and	
  social	
  presence	
  online.	
  
• 	
  Think	
  about	
  a	
  few	
  “anchor”	
  words	
  that	
  describe	
  what	
  you	
  do/make/sell	
  
        • 	
  e.g.,	
  soap,	
  socks,	
  photography,	
  art	
  prints,	
  cards,	
  catering	
  
• 	
  Add	
  modifiers	
  to	
  make	
  it	
  specific	
  to	
  you	
  and	
  your	
  customers	
  
        • 	
  Geographic:	
  “Bay	
  Area	
  pet	
  photography”,	
  
        • 	
  Product	
  oriented:	
  “handmade	
  angora	
  kneesocks”	
  
        • 	
  Customer	
  oriented:	
  “online	
  storefronts	
  for	
  arKsans”	
  
• 	
  3-­‐4	
  word	
  phrases	
  work	
  best	
  as	
  they	
  get	
  preUy	
  specific	
  about	
  who	
  this	
  site	
  is	
  for	
  
• 	
  Use	
  the	
  Google	
  Keyword	
  Tool	
  to	
  see	
  variaKons	
  and	
  monthly	
  search	
  volume	
  
Bloody good CONTENT
                                          Press	
  Releases	
  
           hUp://www.bestonlineadverKsingstuff.com/2009/11/best-­‐free-­‐and-­‐
                         affordable-­‐press-­‐release-­‐services/	
  
• 	
  Don’t	
  worry	
  -­‐	
  it’s	
  not	
  the	
  Daily	
  Press	
  Briefing	
  at	
  the	
  White	
  House	
  	
  
• 	
  Anything	
  happening	
  in	
  your	
  business	
  that	
  supports	
  your	
  “story”	
  is	
  newsworthy!	
  
        • 	
  You	
  hired	
  a	
  new	
  person,	
  or	
  signed	
  a	
  new	
  client	
  
        • 	
  Your	
  business	
  will	
  be	
  represented	
  at	
  an	
  event	
  (sponsor,	
  speaker,	
  etc.)	
  
        • 	
  You’ve	
  conducted	
  a	
  survey	
  and	
  want	
  to	
  share	
  the	
  results	
  
• 	
  Use	
  your	
  keyword	
  phrases	
  liberally,	
  but	
  naturally,	
  in	
  each	
  press	
  release	
  
• 	
  Create	
  a	
  “News”	
  secKon	
  for	
  your	
  website	
  and	
  post	
  your	
  press	
  releases	
  
• 	
  Don’t	
  forget	
  to	
  push	
  out	
  your	
  news	
  via	
  Facebook,	
  TwiUer,	
  and	
  Email	
  
• 	
  Press	
  releases	
  can	
  be	
  duplicated	
  across	
  the	
  web	
  without	
  any	
  penalty	
  from	
  Google	
  
• 	
  Press	
  release	
  services	
  can	
  help	
  you	
  distribute	
  your	
  news	
  to	
  relevant	
  media	
  outlets	
  
Bloody good CONTENT
                                     Photos	
  &	
  Video	
  
• 	
  Use	
  the	
  ALT	
  tag	
  to	
  associate	
  keywords	
  with	
  images	
  
• 	
  Create	
  a	
  text	
  transcript	
  for	
  your	
  videos;	
  include	
  your	
  website	
  URL,	
  too	
  
• 	
  News	
  is	
  given	
  preferenKal	
  treatment	
  in	
  search	
  results	
  (remember	
  press	
  releases!)	
  
Bloody good CONTENT
                  Lists,	
  How	
  Tos,	
  Reviews….	
  
• 	
  Over	
  300	
  MILLION	
  Google	
  searches	
  each	
  month	
  include	
  the	
  phrase	
  “how	
  to”	
  
• 	
  Over	
  124	
  MILLION	
  Google	
  searches	
  each	
  month	
  include	
  the	
  word	
  “review”	
  	
  
• 	
  Experiment	
  with	
  the	
  format	
  that	
  makes	
  the	
  most	
  sense	
  for	
  your	
  site	
  
       • 	
  Lists	
  of	
  tools,	
  products,	
  vendors	
  you	
  recommend	
  	
  
       • 	
  Reviews	
  or	
  wrap	
  ups	
  describing	
  an	
  event	
  you	
  aUended	
  
       • 	
  Video	
  tutorials	
  that	
  show	
  people	
  how	
  you	
  create	
  your	
  product	
  
• 	
  See	
  what	
  categories	
  people	
  are	
  searching	
  for	
  using	
  Google’s	
  Keyword	
  Tool	
  
hUps://adwords.google.com/select/KeywordToolExternal	
  
LIIIIIInks!
LINKS!
• 	
  Quality	
  over	
  quanKty	
  
• 	
  Marketplaces	
  &	
  directories	
  
• 	
  Social	
  media	
  links	
  
LINKS!
                                  Quality	
  over	
  QuanKty	
  
• 	
  Google	
  uses	
  a	
  system	
  called	
  “Page	
  Rank”	
  as	
  shorthand	
  for	
  a	
  site’s	
  authority	
  
• 	
  The	
  higher	
  the	
  Page	
  Rank,	
  the	
  more	
  Google	
  trusts	
  this	
  site	
  and	
  the	
  sites	
  it	
  links	
  to	
  
• 	
  You	
  want	
  links	
  from	
  sites	
  that	
  have	
  high	
  Page	
  Rank	
  
• 	
  Use	
  Page	
  Rank	
  Checker	
  to	
  see	
  the	
  current	
  page	
  rank	
  for	
  any	
  site	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
hUp://www.prchecker.info/check_page_rank.php	
  
• 	
  How	
  do	
  you	
  get	
  sites	
  to	
  link	
  to	
  you?	
  
            • 	
  Give	
  to	
  get	
  –	
  put	
  a	
  link	
  on	
  your	
  site	
  to	
  theirs	
  
            • 	
  Comment	
  on	
  their	
  blog/arKcles	
  
            • 	
  Follow	
  and	
  engage	
  them	
  on	
  Facebook,	
  TwiUer,	
  LinkedIn,	
  etc.	
  
            • 	
  Ask	
  them	
  (nicely)	
  
LINKS!
             Marketplaces	
  &	
  Directories	
  
• 	
  Marketplaces	
  and	
  directories	
  can	
  do	
  some	
  of	
  the	
  “heavy	
  liqing”	
  SEO	
  work	
  for	
  you	
  
       • 	
  Marketplaces	
  and	
  directories	
  opKmize	
  their	
  overall	
  site	
  to	
  aUract	
  people	
  
       interested	
  in	
  the	
  products	
  their	
  members	
  sell	
  
       • 	
  Many	
  marketplaces	
  offer	
  promoKonal	
  tools	
  to	
  help	
  you	
  get	
  more	
  visibility	
  
       • 	
  Marketplaces	
  succeed	
  when	
  their	
  members	
  succeed	
  –	
  talk	
  to	
  other	
  sellers	
  to	
  
       find	
  out	
  what	
  is	
  working	
  for	
  them,	
  and	
  where	
  else	
  you	
  might	
  want	
  to	
  list	
  
LINKS!
                              Social	
  Media	
  Links	
  
• 	
  The	
  big	
  search	
  engines	
  are	
  working	
  hard	
  to	
  figure	
  out	
  how	
  to	
  best	
  interpret	
  links	
  
and	
  menKons	
  from	
  social	
  media	
  sites.	
  	
  
• 	
  These	
  links	
  can	
  be	
  very	
  important	
  when	
  someone	
  is	
  searching	
  for	
  YOU	
  
• 	
  Use	
  your	
  social	
  media	
  profiles	
  to	
  drive	
  people	
  back	
  to	
  your	
  store/website	
  
CLIMB TO THE TOP
Climb to the top
• 	
  Clean	
  up	
  your	
  website	
  (meta	
  tags,	
  no	
  flash,	
  etc.)	
  
• 	
  No	
  subsKtute	
  for	
  relevant	
  content	
  
• 	
  Get	
  lots	
  of	
  quality	
  sites	
  linking	
  to	
  you	
  
• 	
  SEO	
  is	
  a	
  process,	
  not	
  an	
  event;	
  change	
  takes	
  Kme	
  
• 	
  Lots	
  of	
  resources	
  to	
  help	
  
TOOLS AND LINKS
Google	
  Webmaster	
  Tools	
  
hUp://www.google.com/webmasters	
  

Free	
  XML	
  Sitemap	
  Generator	
  
hUp://www.xml-­‐sitemaps.com	
  

VIDEO:	
  How	
  Google	
  Uses	
  Meta	
  Tags	
  in	
  Search	
  Results	
  
hUp://www.google.com/support/webmasters/bin/answer.py?answer=35624#1	
  

Why	
  Flash	
  &	
  SEO	
  Don’t	
  Mix	
  
hUp://www.seomoz.org/blog/flash-­‐and-­‐seo-­‐compelling-­‐reasons-­‐why-­‐search-­‐engines-­‐flash-­‐sKll-­‐dont-­‐
mix	
  

Google	
  Keyword	
  Tool	
  
hUps://adwords.google.com/select/KeywordToolExternal	
  

Best	
  Free	
  &	
  Affordable	
  Press	
  Release	
  Services	
  
hUp://www.bestonlineadverKsingstuff.com/2009/11/best-­‐free-­‐and-­‐affordable-­‐press-­‐release-­‐services/	
  

Page	
  Rank	
  Checker	
  	
  
hUp://www.prchecker.info/check_page_rank.php	
  

More	
  resources	
  for	
  online	
  markeKng,	
  adverKsing,	
  and	
  social	
  media	
  
hUp://markeKng.leadtail.com/resources/	
  
Thank You, Monsters
Leadtail	
  helps	
  marketers,	
  adverKsers,	
  and	
  
business	
  owners	
  navigate	
  the	
  cluUered,	
  
confusing	
  world	
  of	
  online	
  markeKng.	
  
We’d	
  love	
  to	
  talk	
  about	
  how	
  we	
  can	
  help	
  you,	
  too!	
  



                         Karri	
  Carlson	
  
                         karri@leadtail.com	
  
                         @heykarri,	
  @Leadtail	
  
                         Marke/ng.Leadtail.com	
  	
  
                         www.facebook.com/Leadtail	
  

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Who's Afraid of SEO

  • 2. WHAT IS SEO ? SEO  =  Search  Engine  Op/miza/on   “…  the  process  of  improving  the  visibility  of   a  website  or  a  web  page  in  search  engines   via  the  "natural"  or  un-­‐paid  search  results.”   Source:  Wikipedia  
  • 3. IN OTHER WORDS “How  the  heck  do  I  get  found  online?”   “How  do  I  get  people  to  visit  my  site?”   “Do  I  have  to  pay  to  get  on  Page  1  of   Google?”   Source:  Everyone  We  Talk  To  
  • 4. PAID  RESULTS   PAID   RESULTS   “NATURAL”    RESULTS  
  • 5. 25–30%  CLICKS   70–75%    CLICKS   Source:  MarkeKngSherpa  
  • 6. 121  MILLION   Number  of  searches  performed  on  Google  –  every  hour.   Source:  SearchEngineLand  
  • 7. THREE KEYS TO SEO •   Get  crawled  by  Google   •   Create  bloody  good  content   •   Relentless  pursuit  of  quality  links  
  • 8. GET CRAWLED BY GOOGLE
  • 9. GET CRAWLED BY GOOGLE •   Use  Google  Webmaster  Tools     •   Mind  your  meta  tags   •   Minimize  the  use  of  Flash    
  • 10. GET CRAWLED BY GOOGLE Use  Google  Webmaster  Tools   hUp://www.google.com/webmasters     •   Google  will  give  you  several  methods  to  verify  that  you  own  this  website   •   Use  www.xml-­‐sitemaps.com  to  create  a  sitemap  document  to  submit  to  Google   •   Submit  your  sitemap  via  the  Webmaster  Tools  Dashboard   •   Go  do  something  fun…  it  may  take  several  days  for  Google  to  crawl  your  site     •   Return  later  to  check  out  how  Google  sees  your  site   •   “Crawl  Errors”  will  indicate  any  pages  Google  could  not  access   •   “Search  Queries”  tell  you  which  search  terms  are  bringing  people  to  your  site   •   “Keywords”  will  tell  you  what  Google  thinks  your  site  is  about   •   “Links  to  your  site”  will  tell  you  exactly  that…  who’s  linking  to  you  
  • 11. GET CRAWLED BY GOOGLE Mind  Your  META  Tags   In  most  cases,  Google  uses  your  meta  tags  something  like  this:   So,  make  sure  your  <TITLE>  tag  makes  a  good  “headline”  for  your  page.   Give  each  page  a  unique  <TITLE>  e.g.,  each  product  page  includes  the  product  name.   Use  your  <DESCRIPTION>  tag  to  reinforce  why  someone  should  click  thru  to  your  page.      
  • 12. GET CRAWLED BY GOOGLE Minimize  Use  of  Flash   Remember  our  friends  at  Suju’s  Coffee?    Don’t  let  this  happen  to  you!  
  • 14. BLOODY GOOD CONTENT •   Keywords  (what  you’re  about)   •   Press  releases   •   Photos  and  video     •   Case  studies,  tutorials   •   Lists,  reviews,  raKngs  
  • 15. Bloody good CONTENT Keywords   hUps://adwords.google.com/select/KeywordToolExternal   •   Keywords  are  the  handful  of  words  and  phrases  you  want  to  strongly  associate   with  your  brand,  products,  website,  and  social  presence  online.   •   Think  about  a  few  “anchor”  words  that  describe  what  you  do/make/sell   •   e.g.,  soap,  socks,  photography,  art  prints,  cards,  catering   •   Add  modifiers  to  make  it  specific  to  you  and  your  customers   •   Geographic:  “Bay  Area  pet  photography”,   •   Product  oriented:  “handmade  angora  kneesocks”   •   Customer  oriented:  “online  storefronts  for  arKsans”   •   3-­‐4  word  phrases  work  best  as  they  get  preUy  specific  about  who  this  site  is  for   •   Use  the  Google  Keyword  Tool  to  see  variaKons  and  monthly  search  volume  
  • 16. Bloody good CONTENT Press  Releases   hUp://www.bestonlineadverKsingstuff.com/2009/11/best-­‐free-­‐and-­‐ affordable-­‐press-­‐release-­‐services/   •   Don’t  worry  -­‐  it’s  not  the  Daily  Press  Briefing  at  the  White  House     •   Anything  happening  in  your  business  that  supports  your  “story”  is  newsworthy!   •   You  hired  a  new  person,  or  signed  a  new  client   •   Your  business  will  be  represented  at  an  event  (sponsor,  speaker,  etc.)   •   You’ve  conducted  a  survey  and  want  to  share  the  results   •   Use  your  keyword  phrases  liberally,  but  naturally,  in  each  press  release   •   Create  a  “News”  secKon  for  your  website  and  post  your  press  releases   •   Don’t  forget  to  push  out  your  news  via  Facebook,  TwiUer,  and  Email   •   Press  releases  can  be  duplicated  across  the  web  without  any  penalty  from  Google   •   Press  release  services  can  help  you  distribute  your  news  to  relevant  media  outlets  
  • 17. Bloody good CONTENT Photos  &  Video   •   Use  the  ALT  tag  to  associate  keywords  with  images   •   Create  a  text  transcript  for  your  videos;  include  your  website  URL,  too   •   News  is  given  preferenKal  treatment  in  search  results  (remember  press  releases!)  
  • 18. Bloody good CONTENT Lists,  How  Tos,  Reviews….   •   Over  300  MILLION  Google  searches  each  month  include  the  phrase  “how  to”   •   Over  124  MILLION  Google  searches  each  month  include  the  word  “review”     •   Experiment  with  the  format  that  makes  the  most  sense  for  your  site   •   Lists  of  tools,  products,  vendors  you  recommend     •   Reviews  or  wrap  ups  describing  an  event  you  aUended   •   Video  tutorials  that  show  people  how  you  create  your  product   •   See  what  categories  people  are  searching  for  using  Google’s  Keyword  Tool   hUps://adwords.google.com/select/KeywordToolExternal  
  • 20. LINKS! •   Quality  over  quanKty   •   Marketplaces  &  directories   •   Social  media  links  
  • 21. LINKS! Quality  over  QuanKty   •   Google  uses  a  system  called  “Page  Rank”  as  shorthand  for  a  site’s  authority   •   The  higher  the  Page  Rank,  the  more  Google  trusts  this  site  and  the  sites  it  links  to   •   You  want  links  from  sites  that  have  high  Page  Rank   •   Use  Page  Rank  Checker  to  see  the  current  page  rank  for  any  site                                                   hUp://www.prchecker.info/check_page_rank.php   •   How  do  you  get  sites  to  link  to  you?   •   Give  to  get  –  put  a  link  on  your  site  to  theirs   •   Comment  on  their  blog/arKcles   •   Follow  and  engage  them  on  Facebook,  TwiUer,  LinkedIn,  etc.   •   Ask  them  (nicely)  
  • 22. LINKS! Marketplaces  &  Directories   •   Marketplaces  and  directories  can  do  some  of  the  “heavy  liqing”  SEO  work  for  you   •   Marketplaces  and  directories  opKmize  their  overall  site  to  aUract  people   interested  in  the  products  their  members  sell   •   Many  marketplaces  offer  promoKonal  tools  to  help  you  get  more  visibility   •   Marketplaces  succeed  when  their  members  succeed  –  talk  to  other  sellers  to   find  out  what  is  working  for  them,  and  where  else  you  might  want  to  list  
  • 23. LINKS! Social  Media  Links   •   The  big  search  engines  are  working  hard  to  figure  out  how  to  best  interpret  links   and  menKons  from  social  media  sites.     •   These  links  can  be  very  important  when  someone  is  searching  for  YOU   •   Use  your  social  media  profiles  to  drive  people  back  to  your  store/website  
  • 25. Climb to the top •   Clean  up  your  website  (meta  tags,  no  flash,  etc.)   •   No  subsKtute  for  relevant  content   •   Get  lots  of  quality  sites  linking  to  you   •   SEO  is  a  process,  not  an  event;  change  takes  Kme   •   Lots  of  resources  to  help  
  • 26. TOOLS AND LINKS Google  Webmaster  Tools   hUp://www.google.com/webmasters   Free  XML  Sitemap  Generator   hUp://www.xml-­‐sitemaps.com   VIDEO:  How  Google  Uses  Meta  Tags  in  Search  Results   hUp://www.google.com/support/webmasters/bin/answer.py?answer=35624#1   Why  Flash  &  SEO  Don’t  Mix   hUp://www.seomoz.org/blog/flash-­‐and-­‐seo-­‐compelling-­‐reasons-­‐why-­‐search-­‐engines-­‐flash-­‐sKll-­‐dont-­‐ mix   Google  Keyword  Tool   hUps://adwords.google.com/select/KeywordToolExternal   Best  Free  &  Affordable  Press  Release  Services   hUp://www.bestonlineadverKsingstuff.com/2009/11/best-­‐free-­‐and-­‐affordable-­‐press-­‐release-­‐services/   Page  Rank  Checker     hUp://www.prchecker.info/check_page_rank.php   More  resources  for  online  markeKng,  adverKsing,  and  social  media   hUp://markeKng.leadtail.com/resources/  
  • 28. Leadtail  helps  marketers,  adverKsers,  and   business  owners  navigate  the  cluUered,   confusing  world  of  online  markeKng.   We’d  love  to  talk  about  how  we  can  help  you,  too!   Karri  Carlson   karri@leadtail.com   @heykarri,  @Leadtail   Marke/ng.Leadtail.com     www.facebook.com/Leadtail