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Lists for Leaders: Intro ii - Pillars of Business Operations

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One Stop LeaderShop. Pillars of Business Operations. Leadership tips, hints and reminders for busy people. This series is brought to you by One Stop LeaderShop - The Complete Manager Training Program. Visit us at www.OneStopLeaderShop.com

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Lists for Leaders: Intro ii - Pillars of Business Operations

  1. 1. Six Pillars of Business Operations One Stop LeaderShop® The Complete Manager Training Program Lists for Leaders: Intro (ii) Presented by
  2. 2. Lists for Leaders Series on SlideShare Intro i Leadership Principles Intro ii Pillars of Business Operations List 1: Strategic Planning in Five Steps List 2: Service Quality Promises List 3: Secrets to Successful Hiring List 4: Cheap Training Ideas List 5: Performance Management Style Points List 6: Tips for a Successful Employee Survey List 7: Motivations for Managing Metrics List 8: Signs of Continuous Improvement List 9: Project Delivery Scorecard List 10: Rules for a Winning Budget Season List 11: Keys to Equitable Cost Allocation List 12: Vendor Selection Checklist List 13: Internal Control Wellness List 14: ABCs of Business Continuity You are here ※ One Stop LeaderShop® - The Complete Manager Training Program
  3. 3. 1. Business Partnership 2. Workforce Development 3. Processing Effectiveness 4. Project Delivery 5. Cost Management 6. Risk Management The 6 Pillars of Business Operations: Contents One Stop LeaderShop® - The Complete Manager Training Program
  4. 4. One Stop LeaderShop® - The Complete Manager Training Program Pop Quiz: The correct term for the business support function in your company is … A. Operations B. Back office Not sure? Let’s review …
  5. 5. One Stop LeaderShop® - The Complete Manager Training Program Visit us at www.onestopleadershop.com 1. Business Partnership One of the biggest challenges for any company is setting an agenda of priorities and keeping everyone focused there. Full participation by every department is the only way to make real progress. Your Operations team is a partner in the truest sense. It maintains a pipeline of initiatives that is creative, practical and relevant to your company’s strategic direction. Need training? Follow these links … E-Book Links: Paperback Book Link Workbook CD ROM
  6. 6. One Stop LeaderShop® - The Complete Manager Training Program Visit us at www.onestopleadershop.com 2. Workforce Development Every company wants to attract and retain the best talent. But the real challenge is to fully leverage the whole workforce for the benefit of the company. … all while providing a great place to work. Your Operations team inspires people to do their best work. They tie pay to performance. They tie performance to goals. They tie goals to the company’s strategies. Everybody knows where the company is going, how it is doing and – most importantly -- how they fit in. Need training? Follow these links … E-Book Links: Paperback Book Link Workbook CD ROM
  7. 7. One Stop LeaderShop® - The Complete Manager Training Program Visit us at www.onestopleadershop.com 3. Processing Effectiveness Everyone in the company is responsible for increasing revenue and decreasing cost. The best managers have deep insight into the functional role of their department, its importance to the company and the measures of its effectiveness. Your Operations team is highly skilled. They know how to increase revenue through flawless service delivery. They know how to decrease cost through the elimination of waste and re-work. Need training? Follow these links … E-Book Links: Paperback Book Link Workbook CD ROM
  8. 8. One Stop LeaderShop® - The Complete Manager Training Program Visit us at www.onestopleadershop.com Projects make change possible. But change – even the smallest change – is risky. Your Operations team ensures that new initiatives are delivered on-time, on-budget, with minimal adverse impact internally and zero adverse impact on customers. Need training? Follow these links … E-Book Links: 4. Project Delivery Paperback Book Link Workbook CD ROM
  9. 9. One Stop LeaderShop® - The Complete Manager Training Program Visit us at www.onestopleadershop.com 5. Cost Management Budgeting is more than just an autumn ritual for today’s manager. It is an opportunity for fresh thinking about the true cost of doing business. Your Operations team takes a business partnership approach to cost management. They recognize that allocated cost can often make or break the bottom line of a product or business unit. They listen to the voice of the business. Need training? Follow these links … E-Book Links: Paperback Book Link Workbook CD ROM
  10. 10. One Stop LeaderShop® - The Complete Manager Training Program Visit us at www.onestopleadershop.com Some degree of governance is needed to preserve and protect the company’s assets. Companies would never take the risks inherent in a lawless corporate culture. On the other hand, if the conduct of business is too restrictive, paralysis could occur. Your Operations team maintains control without standing in the way of progress. They promote progress without compromising control. Need training? Follow these links … 6. Risk Management E-Book Links: Paperback Book Link Workbook CD ROM
  11. 11. So, please … and I ask this respectfully … … don’t call it the “back office”. One Stop LeaderShop® - The Complete Manager Training Program Visit us at www.onestopleadershop.com
  12. 12. … is the infrastructure; the foundation; the framework. It proffers service, strength and stability in many directions -- up, down, diagonally; inward, outward; patterned, random; continually forward. One Stop LeaderShop® - The Complete Manager Training Program Visit us at www.onestopleadershop.com The Operations team in your company…
  13. 13. … it may need to move slightly sideways now and then. One Stop LeaderShop® - The Complete Manager Training Program Visit us at www.onestopleadershop.com Okay …
  14. 14. … but never (ever) “back”. One Stop LeaderShop® - The Complete Manager Training Program Visit us at www.onestopleadershop.com
  15. 15. One Stop LeaderShop® - The Complete Manager Training Program Visit us at www.onestopleadershop.com Intro i Leadership Principles Intro ii Pillars of Business Operations List 1: Strategic Planning in Five Steps List 2: Service Quality Promises List 3: Secrets to Successful Hiring List 4: Cheap Training Ideas List 5: Performance Management Style Points List 6: Tips for a Successful Employee Survey List 7: Motivations for Managing Metrics List 8: Signs of Continuous Improvement List 9: Project Delivery Scorecard List 10: Rules for a Winning Budget Season List 11: Keys to Equitable Cost Allocation List 12: Vendor Selection Checklist List 13: Internal Control Wellness List 14: ABCs of Business Continuity Bonus! Little Lessons in Leadership More Lists for Leaders on SlideShare You are here ※
  16. 16. One Stop LeaderShop® is a comprehensive, convenient and affordable manager training course. We teach managers the 5 leadership principles and 14 business practices they need to drive performance. Our course is purposely written as an independent study program (classroom optional). For more information please click on the links that follow or visit us at www.onestopleadershop.com. Manager training just got easier.
  17. 17. One Stop LeaderShop® - The Complete Manager Training Program Visit us at www.onestopleadershop.com Workbook CD ROM One Stop LeaderShop® The Complete Manager Training Program Complete 14-Volume E-Book links:
  18. 18. One Stop LeaderShop® - The Complete Manager Training Program Visit us at www.onestopleadershop.com One Stop LeaderShop® The Complete Manager Training Program Complete 6-Volume Paperback Book links: Workbook CD ROM
  19. 19. Also available on SlideShare How to Be a Great Employee Lesson 1: Think Strategically Lesson 2: Follow a Set of Guiding Principles Lesson 3: Be a Responsible Corporate Steward Lesson 4: Care About Customers Lesson 5: Say It With Numbers Lesson 6: Manage Yourself Lesson 7: Redefine Professional Growth Advice for career-minded beginners! One Stop LeaderShop® - The Complete Manager Training Program Visit us at www.onestopleadershop.com
  20. 20. Also available on SlideShare Leadership for the Time of Your Life Recent Graduate Young Professional Manager of Managers C-Suite Executive Need solutions? … help has arrived! One Stop LeaderShop® - The Complete Manager Training Program Visit us at www.onestopleadershop.com
  21. 21. Also available on SlideShare Perfect Pairings Some business practices are simply meant to be together! One Stop LeaderShop® - The Complete Manager Training Program Visit us at www.onestopleadershop.com Strategic Planning & Equitable Cost Allocation Performance Management & Employee Satisfaction Service Quality & Vendor Management
  22. 22. One Stop LeaderShop® - The Complete Manager Training Program Visit us at www.onestopleadershop.com CEO’s, Managers, Job Seekers and Recent Graduates! Click to learn more about our affordable manager training program. Author, Trainer, Operations Professional CEO, One Stop LeaderShop® Thank you for visiting One Stop LeaderShop® The Complete Manager Training Program Mary E. Vogan

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