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LeRoy Tarango 2016 Resume

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LEROY TARANGO
4027 1st Avenue, San Diego, CA. 92103
Cell: (619) 944-6922
Email: Yorel_92104@yahoo.com
1 | P a g e
1/2013 – 1/2016 Biotheranostics San Diego, California
Client Service Team Lead
 Provide internal/external support to sales representatives, upper management and laboratory staff, nurse
practitioners and doctors by phone, email or fax.
 Input all shipping/receiving information and potential sales orders into Salesforce.
 Submit test results by fax or secure email and follow up on patient’s specimens.
 Prioritized workflow by organizing projects, coordinate shipments from outside laboratories.
 Cultivating new client relationships
 Data entry & help on various projects
 Providing excellent customer service through continuous follow-up.
 Communicate with the company management as needed to ensure smooth sales process and customer
satisfaction
 Working closely with the rest of the client services team
 Handle day-to-day requests from Sales Team and other departments
 Interim manager duties while manger is out of office
 Problem solve and handle escalated issues
 Review resumes, interview potential new hires and assist with hire training
 Implement new work procedures, work flow with staff members
7/2011 – 7/2012 Horizon Medical Supply El Cajon, California
Marketing / Office Manager
 Hired, trained, scheduled and administered corrective/disciplinary action and performance evaluation.
 Provided the day to day management of project and opening and closing procedures.
 Maintained client files, database records, EBay, Amazon Sales, inventory and client mailings.
 Provided support for sales and product control teams, while discussing work goals and plans.
8/2009 – 7/2011 CIR Law Offices Kearny Mesa, California
Administrative Assistant / Collection Agent
 Maintained client files, database records and mailings, as well as assisting in general clerical duties
including photocopying, fax and mailing.
 Prepared and modified documents including correspondence, reports, drafts, memos and emails as well as
maintaining electronic and hard copy filing system.
 Scheduled and coordinated meetings and appointments.
 Maintained office supply inventories and coordinate maintenance of office equipment.
 Made outbound calls to collect unpaid loans, answered, screened and transferred calls.
11/2002 – 9/2008 Miracle Playground Sales Corona, California
Sales Representative
 Responsible for performance and value delivery and follow up with new leads and referrals.
 Interacted with senior decision-makers, senior staff and cross-functional staff in support of the client.
 Strategic visioning, negotiating and influencing for the achievement of account goals and revenue growth.
 Assisted in projected planning and budgeting while maintaining accountability for account management.
 Prepared and modify documents including correspondence, reports, drafts, memos and emails.
11/1999 –7/2002 Sanyo Energy (USA) Corp. San Diego, California
Strategic Account Sales Coordinator
 Established purchase orders, invoices, bill of lading, packing list and correspondence.
 Built productive, loyal customer base by resolving problems between customers and warehouse.
 Prepared and modify documents including correspondence, reports, drafts, memos and emails.
 Responsible for the day to day management, product cost and managing of timelines for projects.
 Supported regional sales by acting as the point of contact for assigned regional and national accounts.
LANGUAGES
 Bilingual in Spanish.
SKILLS
 Experience in Word, Excel, Power Point, Outlook, Salesforce, SAP, AutoCAD and QuickBooks.
ADDITIONAL SKILLS AND EXPERIENCE
 Ability to function in a pivotal role with upper-level administrators.
 Possess exceptional judgment in independent decision-making skills.
 Ability to deal with confidential and sensitive information with discretion and tact.
 Negotiating and exchanging ideas and information to formulate policies and procedures.
 Ability to establish priorities and follow through on assignments with minimal direction.
 Interacting with persons from various social, cultural, economic and educational backgrounds.
 Supervisory skills to include hiring, training, corrective and disciplinary action and performance evaluation.
 Ability to prioritize daily, weekly and monthly tasks while working accurately and effectively under pressure.
 Established and maintained effective working relationships with upper management, staff and public.
 Coordinate and administer activities for several events simultaneously, paying close attention to detail.
 Able to analyze information and situations to formulate objective conclusions in order to make
recommendations for effective solutions.
EDUCATION
09/1990 – 06/1991 Ventura Community College Ventura, California
 Majored in General Education
9/1986 – 6/1990 Santa Paula High School Santa Paula, California
 General education in order to obtain High School Diploma

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LeRoy Tarango 2016 Resume

  • 1. LEROY TARANGO 4027 1st Avenue, San Diego, CA. 92103 Cell: (619) 944-6922 Email: Yorel_92104@yahoo.com 1 | P a g e 1/2013 – 1/2016 Biotheranostics San Diego, California Client Service Team Lead  Provide internal/external support to sales representatives, upper management and laboratory staff, nurse practitioners and doctors by phone, email or fax.  Input all shipping/receiving information and potential sales orders into Salesforce.  Submit test results by fax or secure email and follow up on patient’s specimens.  Prioritized workflow by organizing projects, coordinate shipments from outside laboratories.  Cultivating new client relationships  Data entry & help on various projects  Providing excellent customer service through continuous follow-up.  Communicate with the company management as needed to ensure smooth sales process and customer satisfaction  Working closely with the rest of the client services team  Handle day-to-day requests from Sales Team and other departments  Interim manager duties while manger is out of office  Problem solve and handle escalated issues  Review resumes, interview potential new hires and assist with hire training  Implement new work procedures, work flow with staff members 7/2011 – 7/2012 Horizon Medical Supply El Cajon, California Marketing / Office Manager  Hired, trained, scheduled and administered corrective/disciplinary action and performance evaluation.  Provided the day to day management of project and opening and closing procedures.  Maintained client files, database records, EBay, Amazon Sales, inventory and client mailings.  Provided support for sales and product control teams, while discussing work goals and plans. 8/2009 – 7/2011 CIR Law Offices Kearny Mesa, California Administrative Assistant / Collection Agent  Maintained client files, database records and mailings, as well as assisting in general clerical duties including photocopying, fax and mailing.  Prepared and modified documents including correspondence, reports, drafts, memos and emails as well as maintaining electronic and hard copy filing system.  Scheduled and coordinated meetings and appointments.  Maintained office supply inventories and coordinate maintenance of office equipment.  Made outbound calls to collect unpaid loans, answered, screened and transferred calls. 11/2002 – 9/2008 Miracle Playground Sales Corona, California Sales Representative  Responsible for performance and value delivery and follow up with new leads and referrals.  Interacted with senior decision-makers, senior staff and cross-functional staff in support of the client.  Strategic visioning, negotiating and influencing for the achievement of account goals and revenue growth.  Assisted in projected planning and budgeting while maintaining accountability for account management.  Prepared and modify documents including correspondence, reports, drafts, memos and emails.
  • 2. 11/1999 –7/2002 Sanyo Energy (USA) Corp. San Diego, California Strategic Account Sales Coordinator  Established purchase orders, invoices, bill of lading, packing list and correspondence.  Built productive, loyal customer base by resolving problems between customers and warehouse.  Prepared and modify documents including correspondence, reports, drafts, memos and emails.  Responsible for the day to day management, product cost and managing of timelines for projects.  Supported regional sales by acting as the point of contact for assigned regional and national accounts. LANGUAGES  Bilingual in Spanish. SKILLS  Experience in Word, Excel, Power Point, Outlook, Salesforce, SAP, AutoCAD and QuickBooks. ADDITIONAL SKILLS AND EXPERIENCE  Ability to function in a pivotal role with upper-level administrators.  Possess exceptional judgment in independent decision-making skills.  Ability to deal with confidential and sensitive information with discretion and tact.  Negotiating and exchanging ideas and information to formulate policies and procedures.  Ability to establish priorities and follow through on assignments with minimal direction.  Interacting with persons from various social, cultural, economic and educational backgrounds.  Supervisory skills to include hiring, training, corrective and disciplinary action and performance evaluation.  Ability to prioritize daily, weekly and monthly tasks while working accurately and effectively under pressure.  Established and maintained effective working relationships with upper management, staff and public.  Coordinate and administer activities for several events simultaneously, paying close attention to detail.  Able to analyze information and situations to formulate objective conclusions in order to make recommendations for effective solutions. EDUCATION 09/1990 – 06/1991 Ventura Community College Ventura, California  Majored in General Education 9/1986 – 6/1990 Santa Paula High School Santa Paula, California  General education in order to obtain High School Diploma