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Property & Equipment Emergency Response


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Emergency Response for Building Managers. How to deal with office equipment, computers, HVAC controls and more impacted by fire/flood/catastorphe

Published in: Real Estate, Technology, Business
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Property & Equipment Emergency Response

  1. 1. Tenants and Their High Tech Property Mitigation Challenges A Presentation for Property Managers Copyright 2007 all rights reserved
  2. 2. Challenge – Preserving Technology Assets of Tenants, minimizing damages, returning Tenants to business as soon as possible. Background- Business tenants have equipment installations ranging from data centers and server rooms to telemarketing centers, communications and phone centers and more. This equipment poses a unique risk because of a particular vulnerability to smoke and soot, water and moisture, and rising temperatures. Loss or damage to this equipment can be very costly, Equipment damage can lead to even costlier business interruption. Building Ownership be faced with these costs if any liability is proven Will be a significant source of Tenant dissatisfaction. What sort of “kick-out” clause do your leases have regarding conditions of building or rental space after a disaster? Copyright 2007 all rights reserved
  3. 3. Even if the Building is not responsible for the loss incident, tenants may be in extreme distress to return to business operations, placing many demands on the Building Manager. What can be done to reduce costs and minimize interruption of Tenant and Building business? This talk will explore some measures that can be taken both before and after a loss incident to help contain costs and minimize bad situations. We will cover: Accessing Vulnerabilities: Pre-Disaster After the Disaster-What are the immediate and longer term impacts of fire/flood/contamination on business equipment and business interruption? Triage: The First 24 Hours Case Study: 2004 LaSalle Bank Fire, Chicago, Illinois Copyright 2007 all rights reserved
  4. 4. Accessing Vulnerabilities- Pre-Disaster A review of various physical plant factors that can affect tenant’s property What’s in Your Ceiling? In the plenum space of the ceiling may be: 1. network and phone wiring 2. water/sewer/drain pipes 3. lighting whips 4. fire alarm/security and more. Critical-location of water/sewer/drain pipes. Invariably pipes may be directly overhead of computers, servers, and even electrical panels. Copyright 2007 all rights reserved
  5. 5. Location of water/sewer/drain pipes-cont’d Any tenant’s equipment at risk? Phone system and network equipment Copiers Servers and Computers Solutions (?) Retrofit protective barriers Re-route plumbing Advise tenant Lease agreement-releases, disclaimers Copyright 2007 all rights reserved
  6. 6. A/C Considerations Computer/Server rooms Does the Tenant have a separate, dedicated system for their equipment room? What will be the impact of an extended A/C outage? Temperature? Humidity? Can the A/C cause circulation of contamination? Copyright 2007 all rights reserved
  7. 7. Dust & Environmental Impact Dust will absorb water, moisture and smoke. Can be a significant source of damage Moisture + smoke = corrosive acids Moisture + electricity = electrolytic corrosion Will impact need for de-humidification Copyright 2007 all rights reserved
  8. 8. Other Considerations Does the Tenant have important artwork? High dollar custom carpet? A storage room with cleaning chemicals, printing supplies, etc.? Their own DR plan? Pre-approved vendors? Copyright 2007 all rights reserved
  9. 9. The Dust Story Copyright 2007 all rights reserved
  10. 10. Triage The First 24 Hours Steps to take to minimize damage to Insured’s property minimize business interruption. Water/moisture control Hidden dangers in de-humidification for equipment Surge on power lines Too dry = static discharge Filtering, air purifying and environmental control Covering vents with HEPA cloth Remove key equipment to an environmentally stable area or off premise Tenants should immediately back-up data and preserve any precious papers A fire-proof safe is not a moisture-proof safe Copyright 2007 all rights reserved
  11. 11. Triage The First 24 Hours-cont’d Temporary Power Uses & Pitfalls Maybe a viable temporary solution to allow the tenant to transfer data, make alternative communications arrangements, etc Small generators providing power can damage computers Communication Building Security Issues Access to building by Tenants. Theft (real or alleged) Copyright 2007 all rights reserved
  12. 12. Case Study: 2004 LaSalle Bank Fire, Chicago, Illinois Copyright 2007 all rights reserved
  13. 13. LaSalle Bank Building Fire Caused over $50mm in damage Largest Skyscraper fire in Chicago history Displaced more than 3,000 employees Copyright 2007 all rights reserved
  14. 14. LaSalle Bank Building Fire cont’d Premature granting of access to building and safety hazards Communication with tenants-difficult & demanding Contractor Actions- affect on equipment Elevators Rule-became the #1 focus for most activities Copyright 2007 all rights reserved
  15. 15. About us Equipment De-contamination, Restoration and Recovery Nationwide response with our mobile labs! Asset Recovery Technologies, Inc.; the ART difference… Utilizing state -of-the-"ART" techniques, ART engineers and chemists have developed methodologies to of- the- ART" safely remove rust, corrosion, contamination, water and moisture from equipment after fire, flood, explosion and other catastrophes. By careful inspection and oftentimes chemical analysis, ART can quickly determine: The viability of recovery The proper steps and cleaning agents that will most effective Degree of damage for post-restoration repairs and refurbishment post- From this, ART develops a Master Recovery Plan with associated costs and a timeline in just a few hours. timeline Unlike some companies who "guess" at the contamination issues after a fire, ART’s proprietary procedures after ART’ for chemical testing give answers on type of chemicals involved after a fire, degree of corrosiveness, environmental safety issues, all quantitatively verified in just a few minutes. Without ART’s proprietary ART’ procedures, other companies are forced to send out chemical tests that take days to return procedures, take results….precious time that companies don’t have after a disaster. results… don’ ART excels at evaluating equipment and high tech inventory impacted by water, moisture, and humidity effects after a flood, or other catastrophe. Members of the National Association of Corrosion Engineers (NACE), our corrosion experts are among the industry’s best. We understand such complex issues as industry’ galvanic corrosion, electrolytic corrosion, oxidative corrosion and their effects. Copyright 2007 all rights reserved