<ul><li>A co-operative bank is a financial entity which belongs to its members, who are at the same time the owners and the customers of their bank. Co-operative banks are often created by persons belonging to the same local or professional community or sharing a common interest. Co-operative banks generally provide their members with a wide range of banking and financial services (loans, deposits, banking accounts...).</li></li></ul><li><ul><li>The 7 co-operative principles are :
Concern for Community</li></li></ul><li><ul><li>co-operative banks share common features :
Customer-owned entities: In a co-operative bank,the needs of the customers meet the needs of theowners, as co-operative bank members are both.
Democratic member control: Co-operative</li></ul> banks follow the principle of “one person, one vote”.<br /><ul><li>Profit allocation: Profit is usually allocated tomembers which is related to the number of sharessubscribed by each member</li></li></ul><li>Introduction"Service to the Common Man" has been the motto of Saraswat Bank for the last 91 years. Bank inspite of its growth in size has been able to offer to the customers the dual advantage of "Ability of Big Banks and Agility of Small Banks" <br />The Bank still continues to function with the glorious tradition in public services Besides being the largest Urban Co-operative Bank in India, Saraswat Bank has now become the largest in Asia. Saraswat Bank has now 222 fully computerised branches, 15 Zonal Offices and departments located across 6 States viz. Maharashtra, Goa, Gujarat, Madhya Pradesh, Karnataka and Delhi. <br />Saraswat Bank attributes this success to its undying spirit to serve the common man and to the sharpening of its competitive edge by constantly upgrading technology to match international standards. The Bank is fully computerised and offers convenient working hours. <br />Saraswat Bank has introduced a wide range of credit schemes at attractive interest rates, which has become very popular, especially among the middle-class in view of the easy repayment plans. Bank offers attractive interest rates on deposits and also various add on features at very market competitive rates .<br /> <br /> <br />
Internet Banking</li></li></ul><li><ul><li>Security measures taken by bank</li></ul>During theft or any other accident, the security guard is ready with highly loaded gun and the orders are of direct shooting.<br />There are even see through glasses, so if the person is standing for no cause in or outside the bank will be questioned and will then be took into consideration.<br />There are also hidden cameras in each and every room and the locker room is in the basement so there are no smooth ways of getting in there. <br />The direct vision of the CCTV cameras is in the managers room.. And the managers eye is always on it..<br />
Performance of new branches:<br />A) Profit-making Branches<br />B) Loss –making branches<br />
Conclusion<br />The main objective of the study is to know about the structure of bank and banking services provided in saraswat bank. Whether the customers are happy with the services offered by the bank and finally to find out consumer perception towards the saraswat bank and its banking services. My guide Ms. Suchita has helped throughout project how to do it successfully. Coming to customers are account holders in saraswat bank it seems that they are quiet happy with the banking and online services offered in saraswat bank.<br />Finally I would like to conclude that the bank is performing very well and it is providing good services to its customers<br />
Any Questions or Comments?<br />Thanks for listening<br />