Outsourced IT Services: Industry Trends & Barriers to Success
TRENDS & BARRIERS
THE TOTAL VALUE OF
OUTSOURCED IT CONTRACTS
WORLDWIDE 2000 - 2015
21,700Computer Programmer & Software
Transitioned Overseas from US in 2015
US Metro Areas with Highest
Top Outsourcing Countries
Common Barriers to Excellence
ManagementTrainingToo often, the transition from in-house to
outsourced occurs, and remaining business team
IT managers are not equipped with the unique skill
set needed to manage a third-party team to
To deliver excellent results, the two teams must
operate as one. Key team members must
possess outstanding relationship building skills
to cultivate an engaged, collaborative
environment despite geographic barriers. With
IT training focused almost exclusively on
technical skills, many IT professionals and
managers need to build skills in this area.
What does project success like? Who is
accountable for achieving success? No
team will achieve excellence without
clearly defined goals and expectations.
It is no secret that diverse cultural groups have
different styles of communicating.
Understanding the differences between high
and low context cultural communication
styles is key to ensuring mutual understanding
and building a collaborative culture.
Contact us to learn more about our
unique approach to Vendor
Performance Management & Alignment.