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#WNYAdvising Technology Conference Keynote 2016


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Academic advising technology conference hosted by @WNYadvising at Niagara University.
May 19, 2016

Published in: Education
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#WNYAdvising Technology Conference Keynote 2016

  1. 1. Why Connected Advising Matters Laura A. Pasquini, Ph.D. WNY Advising Technology Conference – Niagara University, NY #WNYAdvising
  2. 2. Overview • Trends in higher education impacting advising. • Resources they can use to connect your campus for advising, for a holistic advising approach. • Implications for research for practice. #WNYadvising
  3. 3. @LauraPasquini
  4. 4. 4
  5. 5. Key Trends & Issues for Advising in Higher Ed Reduced financial support to higher education Linking funding to retention and completion Higher education officials think too many of our decisions are not data driven Meeting the needs of a changing, evolving & multi- dimensional student population
  6. 6. For higher education learning outcomes we need “to identify effective and robust strategies that institutions can adopt to boost student motivation.” (Liu, Bridgeman, & Adler, 2012)
  7. 7. US implementing outcomes based funding Inside Higher Education, 10/29/13
  8. 8. “The degree students truly can’t afford is the one they don’t complete, or that employers don’t value.” ~ Arne Duncan, US Secretary of Education (July 2015)
  9. 9. Are we being truly innovative to meet the needs of our learners with design and delivery of higher education?
  10. 10. National Survey Student Engagement “In fact, only 40 percent of students identified an adviser as their primary source of academic advice; others turned to friends, family and professors. This is “concerning,” the report says, given the importance of advising in student success.” [U.S. Example] Inside Higher Ed
  11. 11. Listens to concerns Available when needed Helps understand academic policies Informs about academic support Helps with special opportunities Discusses career interests post grad plans
  12. 12. “Next Killer App” Optimizing student success is the “killer app” for analytics in higher education. Intelligent investments in optimizing student success garner wide support and have a strong, justifiable return on investment (ROI)… student success and achieving institutional effectiveness. Building Organization Capacity for Analytics EDUCAUSE Donald M. Norris and Linda L. Baer
  13. 13. Impact to Academic Advising in Higher Ed Culture of change in our institutions Leadership vision for learning & support To align technology with campus strategic plans and goals Reduction in resources & increase need for support Interest in holistic advising models across depts/units Push to move online/blended advising model
  14. 14. What expectations do our learners have for advising?
  15. 15. “Students experience an increasing need for connectivity and digital access to excel beyond the higher education learning environment. They must access and interact with information, learning materials, and colleagues from around the globe.” Implications for use of technology in advising 2011 NACAD
  16. 16. Innovation in Higher Ed
  17. 17. What will the future of academic advising look like?
  18. 18. Questions for the future of advising… • What is the role of the advisor in higher education? • What will advising look like in 10 years? • What kind of advising profession do I want to participate in? • How will I contribute to the change and development of how advising is organized?
  19. 19. There is more going on beyond the screen.
  20. 20. A Vision, Not a Prediction The future of academic advising … • Advisor Interaction with Learners • Advisors Integrated into Academia • Advisor Influence at their Own Institutions • Advisor Interaction with Learners
  21. 21. Advisor Influence at Your Own Institution: Involvement • Relationship and Roles • Locus of Learning • Connect to Meaning Flickr photo c/o dsearls
  22. 22. The Advising Profession Communities of Practice (Wenger, 1999)
  23. 23. Image c/o Luke Mahan Find a Space… Web 2.0 #SocialMedia Social Web New Media Platform App
  24. 24. What is a hashtag good for?
  25. 25. Connecting to the Advising Network a few NACADA & #AcAdv Tweeps I follow
  26. 26. Give & Get Support
  27. 27. Develop a Community
  28. 28. Professional Development @AcAdvChat Tuesdays 12-1 pm CST #AcAdv Chat
  29. 29. Mentoring
  30. 30. @catspyjamasnz
  31. 31. Follow: #AcAdv & @AcAdvChat About:
  32. 32. “It’s not about the technology, it’s all social” - Tanya Joosten (@tjoosten)
  33. 33. The SA Collective About #SAcommits via @Kristen_Abell #sachat
  34. 34. Practical Applications • Taking on Leadership Roles • Evaluation of Academics • Life-Long & Continuous Learning • Student Success is Recognized
  35. 35. Advisor Integrated Into Academia: Advising as a Discipline • Teaching Scholarship • Research Scholarship • Service Scholarship
  36. 36. How is Academic Advising Viewed on Campus? • Student Experience & Commentary • Unit Involvement & Collaboration on Campus • Program Evaluation • Self-Assessment of Advising • Administrative Expectation
  37. 37. Advising is Not a Service (Hemwall & Trachte, 2005)
  38. 38. Cox & Richlin, 2004
  39. 39. Let’s Support & Build a Better Campus Community Online
  40. 40. @tanyajoosten #WNYadvising #edtech #sachat #highered #AcAdv #SApros
  41. 41. Advising & Faculty Integration Advising as a “faculty position” would encourage: • Innovative Thinking • Research Development • Contributing the Canon • Interdisciplinary Studies • Idea Generation/Debates About Practice
  42. 42. Advising & Research • Advising Learning Outcomes • Student Portfolios & Artifacts • Students are Partners in Advising Assessment
  43. 43. Assessment for Applied Research For Academic Advising… “Assessment is the process through which we gather evidence about the claims we are making with regard to student learning and the process/delivery of academic advising in order to inform and support improvement” (Campbell, 2008)
  44. 44. Advising Assessment Reflection Establishing Goals for Assessment •What do you know? •What do you want to know? •Who can help you assess? •Who are your institutional stakeholders? •How does this connect to your: • Advising goals/outcomes? • Institutional Strategic Plan?
  45. 45. What is your “ideal technology in advising practice”?
  46. 46. NACADA’s Technology in Advising Commission The purpose of NACADA's Technology in Advising Commission is to help academic advisors and advising administrators to understand the impact that technologies such as: •Online communication & virtual advising •Degree audits & web registration •Student information systems & electronic advising notes •Social and connected spaces for innovative staff/faculty resources •Understand the ideas and trends of how technology is being utilized in higher education 
  47. 47. • EDUCAUSE is a nonprofit association whose mission is to advance higher education by promoting the intelligent use of information technology. • Advising Systems - 30 Resources • Teaching and Learning o - 924 Resources o Applying Technology to Academic Advising: A Vision Statement o ECAR Study
  48. 48. Supporting Students with Technology WW “integrate or update technology for our advising, our institutions willneed to consider how to provide support, training, and job aid resources to scaffold technology use for higher education staff, faculty, and students.” WICHE Cooperative for Educational Technologies (WCET)
  49. 49. Desired Attributes for Technology in Advising 2013 Technology in Advising Use in Higher Education
  50. 50. Integrative Systems for Advising “An integrated system that includes advising notes, degree audits, appointment scheduling, a communication system with students that also documents those communications in the student's advising file, and incorporates all records regarding students' academic status (e.g. good standing, probation, etc.).” “Streamlined technology usage. Right now, there are at  least 4 systems we use daily (E-mail, PeopleSoft, DegreeWorks, Blackboard) and have three different log ins. A "one stop shop" where we can log in once and  see/use all of our required systems would be wonderful.”
  51. 51. 360 View of Our Learners “System that integrates academic information, student records, and student connections” “A tool that allows for students to develop an academic, career and financial plan that also integrates the degree evaluation tool.”
  52. 52. Students Need SUPPORT Online… Being present helps our learners: - Develop a rapport and connection - Identify issues and challenges on campus - Establish a mentoring relationships - Demonstrate appropriate behavior online - Eliminate cyberbullying, harassment, etc. - Disclose personal wellness & mental health - Share major/career goals - Provide outreach for well-being needs
  53. 53. Additional Benefits to Technology & Advising Solutions Accessible from multiple locations Advising models vary Paperless and sustainable models of advising Electronic workflows Special functionality for student information, tracking, scheduling, early alerts, online forms, shared notes, and data.
  54. 54. Communication Goals “Additionally, it would be beneficial to have a social media hub to manage and ensure that our message is being uniformly pushed on each platform in ways that are unique to that platform.” “I would like for technology to play a larger role in my advising practice. I would love to be able to utilize Facebook and Twitter to connect as an individual advisor to my students.”
  55. 55. Ideal Technology & Advising Practice “seamless integration of technology with advising, where students no matter their campus location had equal ability to access me when they needed me. Right now students at our home campus have a distinct advantage over their counterparts at distant locations” “I think face-to-face interaction is ideal, but technology is especially useful when doing distance advising, especially video conferencing/Skype.”
  56. 56. Value of Advising in Academia • Advisors as Faculty (ALL) • Advising Syllabus • Academic Advising for Credit
  57. 57. Practical Applications • Review of advising qualifications • Service, teaching & research scholarship • Contribute to the community of practice • Hybrid & dynamic advising positions
  58. 58. Advisor Interaction with Learners: Collaboration • Relationship and Roles • Locus of Learning • Connect to Meaning
  59. 59. “I just need help picking a few classes for next semester”
  60. 60. Self-authorship is a strong basis to advance learning outcomes, prepare our students, and include reflection for our learning experience. (Baxter Magolda, 2004)
  61. 61. Student - Advisor Relationships
  62. 62. What Happens On Campus Goes On YouTube [Or elsewhere.] Shout out to @ACPA & @equalman + MORE! #ACPAdigital
  63. 63. Meeting Students Where They Are #DigitalAdvising @YourSchool!
  64. 64. Getting Connected to Advising UNT’s goal to get FTIC students enrolled early #UNTadvised contest
  65. 65. New Rules of Reputation
  66. 66. 79
  67. 67. Tell Me About It
  68. 68. Critical Thinking
  69. 69. 82 #ugstSTOR Y
  70. 70. 83 Live Tweets to take Notes
  71. 71. 84
  72. 72. Flickr photo c/o furiousgeorge81 • Administrative support • Evaluation the advising “workflow” • On-going training & development • Mentoring initiatives • Holistic advising on campus • Advisor learning networks Practical Applications
  73. 73. Online Identity IS Your Identity Have you Googled Yourself Lately?
  74. 74. What does YOUR digital identity look like? #AcDigID #WNYadvising
  75. 75. @charlienutt takes his 1st #Selfie (9 May 2014)
  76. 76. Why do you share a #selfie or about yourself on social media Higher Ed?
  77. 77. Why do you share a #selfie or about yourself on social media Higher Ed?
  78. 78. Why do you share a #selfie or about yourself on social media Higher Ed?
  79. 79. Model & Mentor Identity• Do you like spam? Do you like “bots”? Customers don’t either. • What is your organizational brand? • What information do you want to share? • Start with these questions, and then add in personality and variety. Via @julieclarsen
  80. 80. Support Digital Identity Development? How can you help your students with their “digital stamp” in university? What types of outreach and support are available? Where can they go for mentors and models online at your campus?
  81. 81. The #WNYAdvising Challenge Mentoring/Modeling appropriate online and digital identities. Be the example 30 Day Social Media Challenge via @Melissa_Venable perhaps?
  82. 82. The #WNYAdvising Challenge 1. Take a picture of your office. 2. Link to a motivating song or video. 3. Describe what you’re looking forward to. 4. Talk about something funny. 5. Try out a “Throwback Thursday.” #TBT 6. Share something inspiring. 7. Post an image. 8. Give a shout out. 9. Say thank you! 10. Share your story.
  83. 83. Thank You #WNYadvising! Laura A. Pasquini, Ph.D. @LauraPasquini