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Webinar: 4 Emerging LMS Fundamentals You Need to Know

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The LMS journey can be unruly with many paths either leading you astray or closer to your goal. Why waste your time when we have already explored and identified paths that pioneer sustained performance above and beyond the next year.

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Webinar: 4 Emerging LMS Fundamentals You Need to Know

  1. 1. ACCELERATE LEARNING PERFORMANCE 4 Emerging LMS Fundamentals You Need to Know Erin Melvin, Lambda Solutions Learning & Development Manager
  2. 2. 1. Uncover hidden gems in your LMS data goldmine 2. Capture and hold the attention of today’s overstimulated users 3. Stay ahead of the curve with competency training 4. Better, Faster, Smarter: Elevate Your Admin Processes The 4 LMS Fundamentals to help you:
  3. 3. 4 LMS Fundamentals Data-driven DADA Frameworks applied to 4 fundamentals
  4. 4. # Data-Driven Mindsets
  5. 5. Challenges behind being Data-Driven ● Don’t know where to start ● Don’t have the skills ● Don’t have the time ● Business as usual ● Training department are cost centers ● Need to prove ROI
  6. 6. ● Data-savvy employees ● Clear measures of success ● Using data to analyse level of success ● Informed decisions ● Set appropriate action items Benefits of Data-Driven Mindsets
  7. 7. ● Data is no longer IT’s job ● Apps put data into every worker’s hands ● More and more companies are cultivating data-savvy workforce “Generating value from Big Data is a matter of connecting data to insights to action in a fast, repeatable way.” Being Data-Driven Today
  8. 8. # DADA
  9. 9. DADA: Data > Analysis > Decision > Action “The people who can get through the ‘DADA’ loop the smartest and the fastest win the game.” DADA Loop: How to Think Like a Spy
  10. 10. # Start Thinking Like a Spy
  11. 11. ● Understand your environment ● Know your users ● Know what you want to know DADA Loop: Data
  12. 12. ● Analyze the data ● Experiment with slicing and dicing the data ● Look for patterns and outliers DADA: Analysis
  13. 13. ● Analyze the data ● Experiment with slicing and dicing the data ● Look for patterns and outliers Age? Gender? Location? Job Title? Start date? DADA: Analysis
  14. 14. For example: Baby Boomers are first to start self-directed online learning initiatives. DADA: Analysis
  15. 15. Millennials are first to finish. DADA: Analysis
  16. 16. DADA: Analysis Baby Boomers: Are Baby Boomers getting lost in navigation?
  17. 17. DADA: Analysis Millennials: Do Millennials need to be more challenged?
  18. 18. DADA: Decision Decision: ● Add a survey ● Navigation ● Engagement
  19. 19. ● Implement survey for next quarter ● Use results to drive next decision ○ Create navigation video ○ Add more gamified learning DADA: Action
  20. 20. ● Make organisational decisions DADA-driven decisions Data > Analysis > Decision > Action Applying DADA to your work Gut feelings ● Department value ● Data driven decisions ● Increase management buy-in
  21. 21. # Poll Question
  22. 22. ● Rate your current understanding of Learning Analytics (1 - not much, 5 - solid understanding) ● What do you want to know more about in Learning Analytics? ○ How to prep my data ○ How to pull the data ○ How to make sense of the data ○ How to present the data ○ I don’t know where to start Poll Question
  23. 23. # #1 Uncover Hidden Gems in your LMS Data Goldmine
  24. 24. # Finding Your Data Gems
  25. 25. ● What data do we put into the system? ○ Learner Name ○ Email address ○ Location ○ Course name ○ Grades Finding Your Data Gems
  26. 26. ● What data do we want to pull out? ○ What are you measuring? ■ Enrolment ■ Course completion ■ Grades Recognizing Data Gems
  27. 27. ● What data relationships do we want to create? What correlations are you curious about? ○ Enrolment over time ○ Login rates by day ○ Completion rates by location ○ Success rates by age Applying data-driven mindsets
  28. 28. # Capitalize On Those Hidden Gems in Your LMS Data Gold Mine
  29. 29. Capitalize on your Hidden Gems Results become patterns that inform business decisions and steps toward success Starting points can give you numbers but you need context Slice and dice! Combine various building blocks and attach context for deeper insights
  30. 30. ● What are the patterns of student enrolment over time? ○ High in July and August, low in December and January. ○ Action: Work with marketing to set up a campaign for increasing winter enrolments. Gems within your data gold mine
  31. 31. ● Are learners logging in at certain times of the day/days of the week? ○ Yes, reports show high log in rates on Monday, Tuesday and Wednesday mornings between 9-11am ○ Action: Schedule extra Support staff for those times Gems within your data gold mine
  32. 32. ● Are there correlations between grades and time spent learning? ○ Yes. Students who spend the expected amount of time in the course tend to get higher grades. ○ Action: Set expected time frames for students in courses and install the time-spent learning block so students can monitor their own learning. Gems within your data gold mine
  33. 33. ● Data-driven decisions ● Improve revenue ● Higher learner engagement ● Better user experience ● Improved organisational processes Foundation #1: Data Goldmine
  34. 34. Masterclass - Embed and Breakfast: Displaying Data for the People February 22, 2018 10 am PST https://go.lambdasolutions.net/embed-display-data-zo ola-lambda-lms Taking a Deeper Dive
  35. 35. # #2 Capture and Hold the Attention of Today’s Overstimulated Users
  36. 36. # Poll Question
  37. 37. ● Do you have challenges in capturing and holding users’ attention? ○ Yes ○ No ○ I don’t know ● Have you started implementing strategies to increase user engagement? ○ Yes ○ No ○ I don’t know Poll Question
  38. 38. Intrinsic motivation ● Autonomy: Desire to be self-directed ● Mastery: Getting better ● Purpose: “Challenge plus mastery = Purpose” Philosophies behind capturing & holding learners’ attention
  39. 39. ● Build DADA as a Habit for LMS users ○ DADA: turning data into information into action ○ I know what I have to do, I know how to do it, I know what success looks like Applying philosophies to increase user engagement
  40. 40. # How Do You Start?
  41. 41. Progress Bar
  42. 42. Time Spent Learning
  43. 43. ● Post expected time spent in course ● Post time expected in activities ● Learners gauge their own progress Time Spent Learning Block
  44. 44. Masterclass - Block ‘n Roll: Plugins to Increase Productivity January 25, 2018 10 am PST Ben Young, Director of Learning Solutions https://go.lambdasolutions.net/plugins-increase-productivity Taking a Deeper Dive
  45. 45. # Dashboards
  46. 46. Learner Dashboard
  47. 47. Learner Dashboard
  48. 48. Masterclass - How to be a Data Viz Whiz: The Principles of Dashboard Design April 26, 2018 10 am PST https://go.lambdasolutions.net/data-visualization-dash board-design Taking a Deeper Dive
  49. 49. # #3 Stay ahead of the curve with competency training
  50. 50. # Poll Question
  51. 51. ● Are you planning or are setting up competency or compliance training programs? ○ Yes ○ No ○ I don’t know ● On a scale of 1 - 5, how well do you understand the concepts of competency or compliance and how to implement it? (1 - not well at all, 5 - very well) Poll Question
  52. 52. ● Competency or Compliance? ● Reporting Competency Vs. Compliance Competency Compliance
  53. 53. Competency-based Training focuses on learning concrete skills and allows learners to demonstrate their ability to do something ● Aligned to the roles and responsibilities specific to an individual’s job Competence-based Training
  54. 54. Compliance Training is the process of educating employees on laws, regulations and company policies that apply to their day-to-day job responsibilities ● Avoid violations by employees that could lead to legal liability for the organization Compliance Training
  55. 55. ● Skills Analysis ○ Reporting ● Personalised Learning Paths ○ Help learner get from Point A to Point B ● System to track progress ○ Reviews and Promotions Benefits of Competency Training
  56. 56. ● Meeting Standards ● Stay within Regulations ● Recognition ● Safe ● Legal Benefits of Compliance Training
  57. 57. ● Pull the data you need for different stakeholders ● Schedule reports to be sent directly to stakeholders ● Reporting over time for auditing purposes ● Gap analysis to individualised learning pathways Keeping Ahead with Competence
  58. 58. Webinar: How to Make Compliance Programs Simple Yet Effective February 28, 2018 9 am PST Bernadette Allen, President at The Competency Group https://go.lambdasolutions.net/compliance-competenc y-program-effective-lambda Taking a Deeper Dive
  59. 59. # #4 Better, Faster, Smarter: Elevate Your Admin Processes
  60. 60. # Poll Question
  61. 61. What are some common challenges you run into when using your LMS? A) Data Entry B) Pulling Data from my LMS C) Skills set required to use my LMS D) Creating reports with my LMS E) Time it takes to learn my LMS Poll Questions
  62. 62. LMS Tasks ● Define user roles ● Manage users ● Create courses ● Build learning pathways ● Ensure system is working effectively and efficiently Challenges: ● Data entry ● Tedious tasks ● Human-errors Better, Faster, Smarter
  63. 63. Work smarter, not harder
  64. 64. ● Save time on tedious tasks! ○ Set up Integrations ■ Improve processes ■ Conduct bulk actions ○ Start Troubleshooting ■ Be empowered Better, Faster, Smarter
  65. 65. ● Connecting to key business information systems ○ HRIS ○ SIS ○ CRM ● Single Sign On ○ Direct link from main portal to LMS Integration
  66. 66. ● Maximise your return on investment ● Minimise your data entry tasks ● Saves time ● Improve security ● Improve user experience Benefits of Integration
  67. 67. ● Empower yourself and your team to solve your own problems ● Asking the right questions ● Save time ● If you still need help, your work saves Support time in troubleshooting Troubleshooting: Save Time, Be Empowered
  68. 68. ● Asking the right questions ● Gathering information ● Replicating the issue ● Isolating the problem ● Finding a solution Troubleshooting
  69. 69. Masterclass - A Day at the Troubleshooting Range: Persistence in Finding Assistance March 22nd 10 am PST https://go.lambdasolutions.net/troubleshooting-lms-zo ola-lambda Taking a Deeper Dive
  70. 70. 1. Uncover hidden gems in your LMS data goldmine 2. Capture and hold the attention of today’s overstimulated users 3. Stay ahead of the curve with competency training 4. Better, Faster, Smarter: Elevate Your Admin Processes The 4 LMS Fundamentals to help you:
  71. 71. # Questions
  72. 72. # Thank You!
  73. 73. Erin Melvin, Lambda Solutions Learning & Development Manager erin.melvin@lambdasolutions.net
  74. 74. Your TOLL FREE +1.877.700.1118 EMAIL INFO@LAMBDASOLUTIONS.NET WWW.LAMBDASOLUTIONS.NET

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