Tune in to this webinar if you are looking for a way to achieve a great ROI with a cost-effective eLearning strategy drives results without skimping on quality. It is time to place your order for those Microlearning Nuggets!
ACCELERATE LEARNING PERFORMANCE
Microlearning – Why You Should Order
Hosted by Lambda Solutions and Limestone Learning
Managing Partner &
• Actsafe Safety Association
• Alaska Airlines
• Bank of America
• BC Assessment
• BC Hydro
• BC Liquor Distribution Branch
• Government of BC
• Health Shared Services BC
• Prospera Credit Union
• The City of Calgary
• Vancouver Coastal Health Authority
Partial Client List
• What is microlearning? What
• 5 fundamentals of microlearning
• Microlearning examples
• How to get started
• Q & A
• Favorite microlearning resources
Rate your current knowledge of what
microlearning is (1 – very little, 5 – outstanding)
Did you know?
• YouTube – average video view is 4.4
• 70% of workers use Google first to
learn something for their jobs.
• Workers now get interrupted as
frequently as every 5 minutes.
• 1% of a typical work week is all that
employees have to focus on training
What is microlearning?
A learning strategy that delivers
learning content in short,
bite-sized “chunks” or
“nuggets” of learning that
learners can consume all at once
and apply the knowledge
• Used to support or supplement
other learning solutions.
• Just-in-time learning.
• Concise and highly specific.
• A single learning objective,
concept, idea or topic.
• Typically 3 to 7 minutes in length.
• Any delivery format.
• Engaging and interactive.
• Easily searchable.
What isn’t microlearning?
• Chopping up content into smaller
• Multiple learning objectives, tasks,
concepts or topics in one nugget.
• Replaces traditional training.
• A full, complete learning solution in
one single nugget.
• One size fits all.
• Only for Millennials.
What is one example of a type of
microlearning nugget you could create?
Type your answer in the question box.
1. Clearly defined learning outcome
• One learning objective, topic,
idea or concept.
• Solves only one problem per
• Do your homework first –
analyse the need!
2. Engaging and interactive
• Increase learners’ attention
• Promote meaningful learning
• Hook or jolt learners at the
• Make the experience
memorable and engaging.
3. Bite-sized and focused
• Keep it focused.
• Must have specific relevance
to the learning need.
• The duration doesn’t matter as
much as the focus.
• As long as necessary and as
short as possible.
4. Anywhere, anytime access
• Learners don’t need to leave
the workplace to learn.
• Far less disruptive to job
• Provide flexibility by creating
multiple access points.
5. Part of a larger learning strategy
• Doesn’t typically exist on its
• Use strategically to
complement or support a
broader learning strategy.
• Supplement formal learning;
use as performance support
Has anyone already implemented some form of
c) Not yet, but thinking about it
How microlearning can be used
• Onboarding new employees.
• Product knowledge training.
• Seasonal temp employee
• Sales product refresher.
• Safety “how to” procedures.
• New equipment usage.
• Customer service scenarios.
• Performance support tools.
• Compliance refreshers.
Microlearning in Walmart Logistics
• Safety awareness training
• Microlearning rolled out to 75K logistics
o Daily learning bursts
o Learning games
o Fast and easy learning
• 80% voluntary participation rate.
• 54% decrease in safety incidents.
Microlearning at Toyota USA
• Used microlearning to increase dealer
o Daily new product learning bursts.
o Unique adaptable knowledge path
o Games and points.
o Points convert into cash for
• Additional 2 vehicle sales per
• 5% increase in Sales Sat. Index for the
top 50 reps.
Microlearning at the University of Colorado
• Using microlearning for procedural,
o Each topic organized with reusable
o Job aids for each task.
o Tips, hover-over glossary items and
• Learning is easier and better for content
• Won a Brandon Hall Silver award in
1. Assess the need
• Determine the business need.
• Talk to stakeholders and business partners.
• Learn what the pain points are.
2. Create a learning strategy
• What do learners need to know and
what job actions do they need to
• Create a targeted learning objective.
• Determine budget, resources and
• What delivery mechanism is best?
• How will the solution be measured?
3. Build the microlearning solution
• Break process into micro-sized steps.
• Only include the “need-to-know”.
• Keep it short, clear and focused.
• Use informal language.
• Create engagement and interactivity.
• Provide cross-references to other nuggets.
• Dive deeper – provide links with more
• Copy edit the content.
4. Test, pilot and launch
• QA the functionality.
• Pilot the nugget.
• Gather feedback and revise.
• Launch the nugget.
• Continue to gather
feedback/ relevant data.
Food for Thought…
“Perfection is achieved, not when
there is nothing more to add, but
when there is nothing left to take
French author, Antoine de Saint-Exupery
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