Disclaimer
All the content appearing in this material are
purely from the author’s experience of working
with various teams in India and abroad, on
different Agile engagements. Any resemblance
to real persons, living or dead is purely
coincidental !
Agenda
• Barriers and Introducing Change
• Customer
• Culture
• Communication
• Teams and Organization
• Summary
Kotter Change Model
Create a climate for change
1. Increase Urgency
2. Build Guiding Teams
3. Get the vision right
Engaging & Enabling Organization
4. Communicate for Buy-In
5. Enable Action
6. Create Short Term wins
Implementing & sustaining
the change
7. Don’t let up
8. Make it stick
1. Customer , Collaboration &
Contracts !
“The less trust a customer has
with you, the more they want to
have a plan up front and hold
you to that plan. As you gain
that trust, this need goes away
and you can begin being more
Agile.” -- Joel Semeniuk
2. Culture
“ If you do not manage culture, it manages you, and you
may not even be aware of the extent to which this is
happening.” – Edgar Schein
4. Team - Patrick Lencioni’s
“Five Dysfunctions Of A Team”
Absence of
Trust
Fear Of
Conflict
Lack of
Commitment
Avoidance of
Accountability
Inattention to
Results
Summary
• Its all about “Being Agile” & starts with the
mindset change.
• Encourage a Safe environment to adopt “Change”
• Failing FAST actually helps.
• Your people are your strengths.
• Agile Transformation is a journey, not a
destination.
• Don’t forget to have fun, as you learn.
References
• Hofstede's Global Leadership Model
• Kotter Change Model
• Tuckman’s Team Model
• Agile India 2013 Conference
• Agile Noida India 2013
Editor's Notes
From such a huge distance, it looks like one entity where everything is connected & it is hard for people to identify their origins,
Swiss psychiatrist Elisabeth Kübler-Ross in her 1969 book, On Death and Dying, and was inspired by her work with terminally ill patients.[1]
Kotter change model mentions about the phases of creating a change , engaging the organization to it and then further sustaining it.
It is even applicable when it comes about single team's Scrum & Agile adoption or when we are trying to scale it across multiple teams.
In addition, the Culture model, indicates the practical scenario where we can understand the effectiveness of Agile & Scrum adoption and its success ratio. An Agile model needs to be more towards collaborative and cultivating side.
Dutch Social psychologist, former IBM employee
Through the Hofstede's study, i want to touch upon the 5 parameters that we can leverage to analyze culture sensitivity of any geography.
Countries with high orientation towards authority.
Countries with low orientation towards authority.
Kubler-Ross “Grief Cycle”
Many times, this is combined with lots of trial and error and for that , you need a strong safety net to be able to protect you.
. It is important to establish a continuous improvement culture in place