Lai Heung (Pauline) Lam

Auckland, New Zealand New Zealand

Scholarly Communications Librarian at Hong Kong Baptist University

Education

All good communication starts with good design. I produce work that aims to effectively communicate to help facilitate understanding. My background is a mixture of learning design, communications/marketing and information management. My understanding of UX/usability and cognitive overload theory has enabled me to plan and produce teaching/instructional materials for effective learning while avoiding information overload.