Digital library services

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Digital library services

  1. 1. Digital library services Jonas S. Arntzen 10.05.2010
  2. 6. Ask a librarian
  3. 7. A virtual reference service Cooperation - over 55 libraries and 200 librarians from all over Norway
  4. 8. SMS <ul><li>best suited for questions that can be answered concisely </li></ul><ul><li>Free of charge </li></ul><ul><li>E.g. How many camels are there in Somalia? </li></ul>
  5. 9. E-mail <ul><li>Deeper questions that requires more work </li></ul><ul><li>Answers stored in an archive </li></ul><ul><li>Answered within the course of the next business day </li></ul>
  6. 10. Chat <ul><li>W hen you need the answer fast </li></ul><ul><li>Open workdays 10 - 16.00 </li></ul><ul><li>Heavily used by pupils for school assignments </li></ul>
  7. 11. www.biblioteksvar.no/en [email_address]
  8. 12. Reserve & renew
  9. 20. Borrow and return in any library
  10. 22. Renew by SMS <ul><li>Send BIB RENEW followed by a national borrowers ID to 2242 to renew. </li></ul>
  11. 23. Спасибо! <ul><li>j [email_address] </li></ul><ul><li>www.slideshare.net/LabDeichman </li></ul>

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