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No Undoing that One Netiquette and Communication
Part 1: Netiquette <ul><li>What’s wrong with this picture?  </li></ul>
Activity 1
Pet Peeve  #1: Discretion is the greater part of replying
Pet Peeve #2: STOP YELLING AT ME!
Pet Peeve #3: Save the stationery for snail mail
Pet Peeve #4: This is not a chain letter.
Pet Peeve #5: Too many forwards is one step backward.
Pet Peeve #6: Don't be a cyber-coward.
Pet Peeve #7: I love you, but not your 500 KB image file.
Pet Peeve #8: The subject &quot;Re: [blank]&quot; means nothing to me.
Pet Peeve #9: Plain text and HTML are not buddies.
Pet Peeve #10: Itchy trigger finger? Count to 10 before hitting the Send button
Pet Peeve #11: Utilize the spell checker.
Pet Peeve #12: Consider face-to-face communication.
Pet Peeve #13: Read everything before replying.
Pet Peeve #14: Now, what were we talking about?
Part 2: Effective Communication
Activity 2
Tip #1: Active Listening
Tip #2: Asking Questions… and Answering Courteously
Tip #3: Constructive Feedback
Tip #4: Chat…Just a Little
Part 3: Robert’s Rules of Order
Rule #1: Everyone has the right to speak once if they wish, before anyone may speak a second time.
Rule #2: Everyone has the right to know what is going on at all times.
Rule #3: Only urgent matters may interrupt a speaker.
Rule #4: The members discuss only one thing at a time.
Communication leads to community, that is, to understanding, intimacy and mutual valuing. -Rollo May
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Leadership Retreat: Communication and Netiquette

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Effective Communication tips for your organizations

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Leadership Retreat: Communication and Netiquette

  1. 1. No Undoing that One Netiquette and Communication
  2. 2. Part 1: Netiquette <ul><li>What’s wrong with this picture? </li></ul>
  3. 3. Activity 1
  4. 4. Pet Peeve #1: Discretion is the greater part of replying
  5. 5. Pet Peeve #2: STOP YELLING AT ME!
  6. 6. Pet Peeve #3: Save the stationery for snail mail
  7. 7. Pet Peeve #4: This is not a chain letter.
  8. 8. Pet Peeve #5: Too many forwards is one step backward.
  9. 9. Pet Peeve #6: Don't be a cyber-coward.
  10. 10. Pet Peeve #7: I love you, but not your 500 KB image file.
  11. 11. Pet Peeve #8: The subject &quot;Re: [blank]&quot; means nothing to me.
  12. 12. Pet Peeve #9: Plain text and HTML are not buddies.
  13. 13. Pet Peeve #10: Itchy trigger finger? Count to 10 before hitting the Send button
  14. 14. Pet Peeve #11: Utilize the spell checker.
  15. 15. Pet Peeve #12: Consider face-to-face communication.
  16. 16. Pet Peeve #13: Read everything before replying.
  17. 17. Pet Peeve #14: Now, what were we talking about?
  18. 18. Part 2: Effective Communication
  19. 19. Activity 2
  20. 20. Tip #1: Active Listening
  21. 21. Tip #2: Asking Questions… and Answering Courteously
  22. 22. Tip #3: Constructive Feedback
  23. 23. Tip #4: Chat…Just a Little
  24. 24. Part 3: Robert’s Rules of Order
  25. 25. Rule #1: Everyone has the right to speak once if they wish, before anyone may speak a second time.
  26. 26. Rule #2: Everyone has the right to know what is going on at all times.
  27. 27. Rule #3: Only urgent matters may interrupt a speaker.
  28. 28. Rule #4: The members discuss only one thing at a time.
  29. 29. Communication leads to community, that is, to understanding, intimacy and mutual valuing. -Rollo May

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