Using Multimedia Content to Improve Web-Based Delivery of Legal Services

1,007 views

Published on

Presenters:
Gene Donney, NTAP,
Liz Keith, Pro Bono Net

Published in: Technology
  • Be the first to comment

  • Be the first to like this

Using Multimedia Content to Improve Web-Based Delivery of Legal Services

  1. 1. Using Multimedia Content to Improve Web-Based Delivery of Legal Services Friday, November 21 st 2008 NLADA Annual Conference
  2. 2. Today’s Presenters <ul><li>Gene Donney, NTAP </li></ul><ul><li>Liz Keith, Pro Bono Net </li></ul>
  3. 3. Agenda <ul><li>Part I </li></ul><ul><li>Why use online media? </li></ul><ul><li>Part II </li></ul><ul><li>Current examples from poverty law programs </li></ul><ul><li>Part III </li></ul><ul><li>What do I need to get started? </li></ul><ul><li>Part IV </li></ul><ul><li>Tips for creating effective resources </li></ul>
  4. 4. Why Multimedia Content? A brief look at current statistical trends of online activity amongst various client populations
  5. 5. Problems with Available Statistics <ul><li>Imprecision; inconsistent terminology </li></ul><ul><ul><ul><li>African American, Blacks, Black Americans </li></ul></ul></ul><ul><ul><ul><li>Hispanic, Latino </li></ul></ul></ul><ul><ul><ul><li>Little data available on Native Americans and Asian Pacific Islanders </li></ul></ul></ul><ul><ul><ul><li>Generalize about ‘Americans’ rather than inhabitants </li></ul></ul></ul><ul><li>Difficult to ascertain who would be low-income according to varying standards </li></ul><ul><ul><ul><li>$30,000 or below numbers can reflect students with future earning potential well-above poverty line </li></ul></ul></ul><ul><ul><ul><li>It does not take family size into account </li></ul></ul></ul>
  6. 6. Who is online? All Whites (76%) All Blacks (56%) English-Speaking Hispanics (79%) 18-29 Years Old (92%) 30-49 Years Old (85%) 50-64 Years Old (72%) 65+ Years Old (37%) No High School Degree (38%) College Graduates (93%) <$30K Income (61%) >$75K Income (93%) Men (76%) Women (74%) *Source: Pew Internet & American Life Survey, December 2007. http:// www.pewinternet.org ** This statistic comes from the Pew Internet Project’s Latinos Online data, collected June-October, 2006. High School Graduates (67%) Urban (77%) Rural (64%) Suburban (77%) Spanish-Dominant Hispanics (32%)**
  7. 7. Broadband Adoption Source: Pew, “Home Broadband Adoption 2008,” July 2008 http://www.pewinternet.org/pdfs/PIP_Broadband_2008.pdf
  8. 8. Why is Broadband Important? <ul><li>Necessary to access many online tools and services </li></ul><ul><li>Broadband includes many options, including </li></ul><ul><ul><li>DSL </li></ul></ul><ul><ul><li>Cable Modem </li></ul></ul><ul><ul><li>Fiber </li></ul></ul><ul><ul><li>Wireless </li></ul></ul><ul><ul><li>Satellite </li></ul></ul><ul><ul><li>Broadband over Powerlines (BPL) </li></ul></ul>
  9. 9. Broadband Availability Source: NTIA, Networked Nation: Broadband In America 2007, http://www.ntia.doc.gov/reports/2008/NetworkedNationBroadbandinAmerica2007.pdf
  10. 10. Who has broadband? Whites (55%) Blacks (38%) English-Speaking Hispanics (57%) 18-29 Years Old (74%) 30-49 Years Old (62%) 50-64 Years Old (49%) 65+ Years Old (20%) No High School Degree (22%) College Graduates (74%) <$30K Income (40%) >$75K Income (77%) Men (58%) Women (50%) High School Graduates (43%) Urban (60%) Suburban (56%) Rural (42%) *Source: Pew Internet & American Life Survey, December 2007. http:// www.pewinternet.org
  11. 11. Multimedia
  12. 12. Current Program Examples
  13. 13. Current program examples <ul><li>Client legal education </li></ul><ul><li>Staff and pro bono attorney trainings </li></ul><ul><li>Public education and awareness </li></ul>
  14. 14. Arkansas Legal Tube
  15. 15. Illinois Legal Aid Online
  16. 16. Northwestern Legal Services (PA)
  17. 17. Northwestern Legal Services (PA)
  18. 18. Staff and pro bono attorney training - podcasts
  19. 19. Staff and pro bono attorney training - webinars
  20. 20. State Bar of Texas
  21. 21. State Bar of Texas
  22. 22. Illinois Legal Aid Online
  23. 23. Online Video Hosting Services <ul><li>Cost effective way to deliver videos to your user </li></ul><ul><li>YouTube is far and away the most popular </li></ul><ul><li>Several other services provide similar hosting, some with better features </li></ul>
  24. 24. Advantages of Online Video Hosting <ul><li>Cost </li></ul><ul><li>Accessibility </li></ul><ul><li>Ease of use </li></ul><ul><li>Potential to reach more clients </li></ul>
  25. 25. YouTube Nonprofit Channel <ul><li>http:// www.youtube.com /nonprofits </li></ul><ul><li>Branding benefits </li></ul><ul><li>Rotation of your videos in the &quot;Promoted Videos&quot; areas throughout the site </li></ul><ul><li>The option to have a Google Checkout &quot;Donate&quot; button </li></ul><ul><li>Listing on the Nonprofit channels and the Nonprofit videos pages </li></ul><ul><li>Application process: Must provide information about your organization, including your fed tax id number to prove you’re a 501(c)(3) </li></ul>
  26. 26. Uploading Your Video
  27. 27. Embedding Your Video
  28. 28. Other Hosting Services Max Size Max Length Resolution Stereo? BlipTV 1 GB ? – over 10 ? ? OurMedia Unlimited ? – over 10 ? ? Vimeo 500 MB ? – over 10 1280 X 720 Yes YouTube 1 GB 10 min 480 X 360 N0
  29. 29. Production tools <ul><li>Audacity – free audio recorder and editor </li></ul><ul><li>Handbrake ( http:// handbrake.fr / ) – open source tool for converting DVDs to MPEG files </li></ul><ul><li>Any Video Converter – free and paid versions </li></ul><ul><li>Windows Media Maker </li></ul>
  30. 30. Video Cameras <ul><li>Webcam </li></ul><ul><ul><li>Hercules Deluxe Optical Glass $25 </li></ul></ul><ul><ul><li>Logitech QuickCam Pro 9000 $100 </li></ul></ul><ul><li>Flip Video Camera </li></ul><ul><li>HDV Camera </li></ul>
  31. 31. Flip Video Camcorder <ul><li>Effgie: http://www.flickr.com/photos/effigie/2690348459/ </li></ul>
  32. 32. HDV Cameras <ul><li>Josh Bancroft: http://www.flickr.com/photos/joshb/407259142/ </li></ul>
  33. 33. Video Editing Software <ul><li>Free editing solutions </li></ul><ul><ul><li>Microsoft Movie Maker </li></ul></ul><ul><ul><li>Apple iMovie </li></ul></ul><ul><ul><li>Wax </li></ul></ul><ul><ul><li>VirtualDub </li></ul></ul><ul><li>Mid-Range </li></ul><ul><ul><li>QuickTime Pro </li></ul></ul><ul><ul><li>Adobe Premiere Elements </li></ul></ul><ul><li>More expensive options </li></ul><ul><ul><li>Final Cut Pro </li></ul></ul><ul><ul><li>Adobe Premiere </li></ul></ul>
  34. 34. Microphones <ul><li>Audio is important – poor qualify audio can really ruin a web video </li></ul><ul><li>Test your camcorder’s audio quality – it may be sufficient </li></ul><ul><li>Other options: </li></ul><ul><ul><li>Techsmith USB Condenser Microphone </li></ul></ul><ul><ul><li>Audio-Technica USB Condenser Mic </li></ul></ul><ul><ul><li>Blue Snowflake </li></ul></ul>
  35. 35. Making the most of the medium <ul><li>Storytelling basics </li></ul><ul><ul><li>Who are you talking to? </li></ul></ul><ul><ul><li>What do you want them to know? </li></ul></ul><ul><li>How can this contribute to topical literacy? </li></ul><ul><li>In what context will they be viewing the video? </li></ul><ul><li>What’s your attention span? </li></ul>
  36. 36. Resources <ul><li>N-TEN We Are Media Toolbox </li></ul><ul><li>Andy Goodman – The Goodman Center </li></ul><ul><li>LSNTAP Tech Library </li></ul>

×