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More Than Apps:  Affordable Program
Delivery Through Mobile Phones

September 2014
. L.'.5.Ef. ‘.L. .§. ‘§. '., ‘.‘. ’!. C...
what vIe’ll cover

° A New,  Mobile World
° Prov'1A'mq ln*Format'1on
° conversations w'rth Cons‘t'rl: uLen‘l: s
' Suppofiin...
Introductions. ..

Lindsay Bealko
Expert Trainer
Idealware

Principal & Founder
Toolkit Consulting
A New,  Mobile World

idealware
 m
90% of all American Adults Have a Cell Phone

% All American Household

  
 
  

Adults income <$30K
peryear

Pew Internet...
Across a Number of Demographics

 

 
 

Cell Phone Smartphone

 
  
       

Black,  Non-Hispanic[n. :.>: w3) n 0
Hispani...
They’re Not Just Using them to Make Calls

Cell phone activities
The 96 of cell phone owners who use their cell phone to. ...
Providing Information

idealware
 m
Where Should You Start? 

A mobile website is the core
of any mobile strategy. 

If you’re going to engage
them on a phone...
How Does Your Website Look on a Phone? 

A web-compatible phone can see almost any site, 
but some look better than others...
Making It Work Better
Plan for those who only see the top left,  or a full but tiny site

Hl| |H{

GIFY CATALOG
Think About What Mobile Users Want

They’re more likely to be
looking for quick
information about you than
for in-depth in...
Consider Responsive Design

If you’re building from
scratch,  you can create a
site that adapts itself to
different device...
Or Create Your Own Simple App

Apps need to be downloaded in advance,  but then
are available even offline. 

   

  
 

 ...
Use QR Codes to Make Paper Interactive

Let someone find out more about something they’re interested in

 

;  3:. 

'13‘
...
MontanaLawHelp. org & Mobile LawHelp Platform

Monldnalawllelp

A mobile website that
provides access to
MontanaLawHelp. o...
CitizenshipWorks. org Mobile App

- Provides access to the
CitizenshipWorks Immigration
Legal Services Directory and
infor...
Arkansas Access to Justice Foundation iProBono

iProBono allows you to

- View current pro bono case listings. 

_ - Filte...
«,5  A mobile website that contains

.  i .  historical documents allows
.  ..  , people to create their own
‘ _ ' ,  guid...
Monterey Bay Aquarium Seafood Watch App

   
     
     
  
  
   
  
   
   
   
   
   
  
  
 
  
   
  
   
    
   
 ...
Circle of Six:  An App That Protects Women

 

- App allows women to select six
of their most trusted,  reliable
friends f...
Children’s Museum of Indianapolis

Want to know more
about the Reuben Wells engine? 

.1 ,1

Got a smartphone? 

 

“Museu...
Conversations with
Constituents

idealware
—
Sending Texts From Email

Not officially supported,  so not 100% reliable or for large quantities

Email [phone number@pro...
Sending Broadcast Texts

If you’ve collected cell phone
,  numbers,  you can text them
R0d<lheV0t8& messages — very simila...
Ask People to Subscribe
- Join Obamu Jlobile

' ">;  pi: -‘~. w1‘
l». ‘i. ;i[iil>1« C'hr; v.'iu '
g Ii:  '
.  I‘
i»
Can you volunteer
this Sat from 1-4?
Type YES or NO

Great!  We’ll see you
@ 13 Pier st.  @
1:00 pm.  Thanks! 

 

You can...
Provide Information from a Database

, _
If:  (r_, '.*.  ‘. ?Ri ‘I

[fish ha“bm Guitcle to Ocean Friendly

,  . Z  u‘A  D
P...
Collecting Information

People can report
emergencies or incidents

via SMS,  which are
collected in a database

 

Report...
Lower Cost Options for Sending Texts

/  mobilecouse

rnaking mobile matter

Google
Voice

'i
i_J
Ii! 

   
  

‘"501 Send...
More Full Featured Options

Full featured platforms which support complex campaigns

MOBILE COMMONS Easy-to-use interfaces...
HOWA Family Center

“We'd always
communicated with
students by emagi but HOWA’s mentoring service
me“,  more or , eSS mana...
CitizenshipWorks

Citizenshipworks

    

citizenship

Text your address or zip code to find
help applying for citizenship...
TXT4L| FE:  A Text for Help

'I (J-'( (.19.:  t:  m)'; '. s:u-1'.  nwut .1 "

-. ..,   .1.. .  1 Teens can text or call

‘...
TXT4L| FE:  A Call or Text for Help

- Counselors ask
dkectquesfions
eanyinthe
conversaflonto
determine the
severity

- They...
LawHelp SMS Initiative

Georgia Legal Services,  Northwest
Justice Project,  Illinois Legal Aid
Online,  LawHelp New York,...
LawHe| p SMS Initiative

. d Verizon  06:18 PM 19~0“-may

   
    
  
   
 
      
   
 
    

- Users text a keyword to t...
Rate Your Ride

 : l0I. ’l=  ABOUT DKSHBOF-. RD TAKE THE OIILIHE SURVEY F

 

How was your ride? 

: I'. 'PORTA! lT' Rate ...
Rate Your Ride

Rate YOUF Ride! 

Please complete this brief survey to tell us a
little about your ride today

How was you...
Rate Your Ride

Todav’s Ratinas
In response,  the MTA ea. .. Reason . ..u. .., Iu-I.  ms. 

 
  
    
    
   
  
    

_ ...
Supporting Staff in the Field

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Allow Staff to View Data in the Field

    
    
   
   
   
   
   
   
   
     
   

nun Pclrnuokv

». .v. .-an. .. __ ...
Allow Them to Enter Data

Especially if you have staff
who work mostly in the field,  it
can save huge amounts of
time to ...
5-mu.  .1.ne.1 or your company benefits
we most.  mom ERM nndmgs? 

O ‘”“"“ iPads or other tablets

0 °° can be compelling...
Can you let constituents use
them to learn,  interact,  or
otherwise further your mission?
Rolling Out Smart Phones to The Organization

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l: _:*>r‘S 

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4.‘

Headway Emotional Health
Servi...
Rolling Out Smart Phones to The Organization

“I can schedule They paid $5000 upfront for the
meetings and phones and $120...
iPads for Special Education

   
 
 
 
 
  
 
 
 
  

The Reach School,  a pre-school
for kids on the autism spectrum, 
bo...
What’s Most Compelling To You?
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Mobile Phones for Service Delivery--September 2014

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Published on

More Than Apps: Affordable Program Delivery Through Mobile Phones

Lindsey Bealko, Expert Trainer, Idealware
Principal & Founder Toolkit Consulting
Pat Malone: Associate Director, Immigration Advocates Network
Xander Karsten LawHelp Program Coordinator, Pro Bono Net

What We'll Cover
A new, Mobile World
Providing Information
Conversations with Constituents
Supporting Staff in the field

A New Mobile World
90% of all American Adults have a cell phone
58% of American adults own smartphones
Common across demographics. Not huge gaps

How you can Provide Information via Mobile
Start with the basics: a mobile website is the core of any mobile strategy
If you're going to engage your viewers on a phone, they need to be able to find your site on their phone.
Is your website up to date? Do you have an email-marketing strategy to drive people to your website?
How does your website look on a phone?
Look at your web analytics to see how much of your traffic is coming from mobile, and see what people are doing.

Optimizing your site for mobile
Plan for those who only see the top left of your site, or a full but tiny site
20-80 rule, About 20% of your content is what people are looking at 80% of the time. You mobile site should optimize that 20%. Then, add a link to full site.
People are more likely to be looking at your site while distracted, and are probably looking for quick information rather than in-depth information. (think about what your users really need and want)
Consider responsive design: if you're building from scratch, you can create a site that adapts itself to different devices.
Or create your own simple app. Apps need to be downloaded, but then are accessible offline. Tools like AppMakr, Sweb Apps, MobBase will help you create very simple apps for $100-$200. (make sure you have someone to help you maintain your app).
Or for simply use QR codes to make paper interactive. Direct people to a mobile version of your website.

Mobile Friendly Examples
MontanaLawHelp.org uses the Mobile LawHelp Platform.
CitizenshipWorks.org Mobile App
Pocket Daca: info to help individuals understand and apply for Deferred Action for Childhood Arrivals (DACA).
Immigo: information for practitioners working in the immigrant integration space
Arkansas Access to Justice Foundation iProBono
Winona County Historical Society: Created with open source software, TapTours, by non-technical staff members.
Monterey Bay Aquarium Seafood Watch App
Circle of Six: An app that protects women: women select 6 trusted friends. Sends preprogrammed text to those friends including map of their location. Designed for college-age women with smartphones.

Conversations with Constituents
Sending Texts from Email: not officially supported, so not 100% reliable or for large quantities. A reasonable choice for small numbers of texts.
Sending Broadcast Texts: If you've collected cell phone numbers you can text them messages-- very simil

Published in: Mobile
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Mobile Phones for Service Delivery--September 2014

  1. 1. More Than Apps: Affordable Program Delivery Through Mobile Phones September 2014 . L.'.5.Ef. ‘.L. .§. ‘§. '., ‘.‘. ’!. C.. .E. §:. ’.'§‘. ..T. f§! ’ fiLLSC idealware
  2. 2. what vIe’ll cover ° A New, Mobile World ° Prov'1A'mq ln*Format'1on ° conversations w'rth Cons‘t'rl: uLen‘l: s ' Suppofiinq S'taF'F in the Field
  3. 3. Introductions. .. Lindsay Bealko Expert Trainer Idealware Principal & Founder Toolkit Consulting
  4. 4. A New, Mobile World idealware m
  5. 5. 90% of all American Adults Have a Cell Phone % All American Household Adults income <$30K peryear Pew Internet. January 2014 Cell Phone Owners Smart Phone Owners 11 _“—
  6. 6. Across a Number of Demographics Cell Phone Smartphone Black, Non-Hispanic[n. :.>: w3) n 0 Hispanicwflll) Who d°”t U59 the n 11 internet do have a cell phone OI U‘ 6S+ln: c1Cr) E Less than $30,000/yr (112645) —K I Pew Internet. January 2013 g> 1 UI $0 " o. D-0
  7. 7. They’re Not Just Using them to Make Calls Cell phone activities The 96 of cell phone owners who use their cell phone to. .. 81 60 S2 S0 49 48 21 8 send or receive text messages access the intemet send or receive email download apps get directions, recommendations, or other location-based information listen to music participate in a video call or video chat ”check in” or share your location Source: Pew Research Centers Internet & American Life Project Spring Tracking Survey, April 17 - May 19, 2013. N=2,076 cell phone owners. Interviews were conducted in English and Spanish and on landline and cell phones. The margin of error for results based on all cell phone owners is +/ - 2.4 percentage points.
  8. 8. Providing Information idealware m
  9. 9. Where Should You Start? A mobile website is the core of any mobile strategy. If you’re going to engage them on a phone, they need to be able to find you on their phone.
  10. 10. How Does Your Website Look on a Phone? A web-compatible phone can see almost any site, but some look better than others idealware - Mall Reading, Alaska wilderness League wwwmobilephoneemulator com
  11. 11. Making It Work Better Plan for those who only see the top left, or a full but tiny site Hl| |H{ GIFY CATALOG
  12. 12. Think About What Mobile Users Want They’re more likely to be looking for quick information about you than for in-depth information
  13. 13. Consider Responsive Design If you’re building from scratch, you can create a site that adapts itself to different devices. Courtsey ForumOne
  14. 14. Or Create Your Own Simple App Apps need to be downloaded in advance, but then are available even offline. Tools like AppMakr, Swep "'li"-“Ll”-‘. :.n: :_"‘A‘_§;5'1?! :»_. “-lu Apps, MobBase will help you _ __ create very simple apps for : :': ;': ,:: :;: '{f. ”‘. ..L"; ”;‘? E.. $1 0O—$200. . . but generally, you’ll need a programmer l» guru . . nu: nut: ;: m.1» . .n. - km! N‘ g. -um . - flu‘ um. -v “hrn [‘>0l‘ , . . A . . l
  15. 15. Use QR Codes to Make Paper Interactive Let someone find out more about something they’re interested in ; 3:. '13‘ 4 "A . ‘.': “., i m if ‘, 'lT . *1 K - - L r: ‘. l hflp ll1v‘: .h1g-. {g_iir‘1 r‘-ujf
  16. 16. MontanaLawHelp. org & Mobile LawHelp Platform Monldnalawllelp A mobile website that provides access to MontanaLawHelp. org’s self-help and referral Self-Help information Info and Forms HOME INFO FEEDBACK FULLSITE It was created on the - Attorneys ; ::: ::; a;: .:ira°;2,. ab. e to all LawHelp states. Give Us Feedback
  17. 17. CitizenshipWorks. org Mobile App - Provides access to the CitizenshipWorks Immigration Legal Services Directory and information about the naturalization process - Calculators to determine critical aspects of eligibility - Customizable checklist of documents to complete naturalization application - Q&A to test user’s familiarity with civics questions i 5 i. :7(: f:. (1§l'; :7§: :cm: :;: ?QL': ° - English and Spanish versions --p-— -1 -u-r-u-— I. ..- 4.. .-. - Aug": I-cuultllll ‘iKJ. |llMl Vlmal are mesa words’
  18. 18. Arkansas Access to Justice Foundation iProBono iProBono allows you to - View current pro bono case listings. _ - Filter current cases by case type or Bankruptcy Arkansas county via keyword ’ ' " search. Request cases through the app via the ''I Want This Case" button. Access accepted cases in the "My Consumer Matter Cases" View_ " I Read up-to-date stories delivered by the "Justice News" RSS feed. Find free Arkansas legal resources. Bankruptcy Bankruptcy iPhone app version of iProBono
  19. 19. «,5 A mobile website that contains . i . historical documents allows . .. , people to create their own ‘ _ ' , guided walking tour. r . < This was created with open a l“'I-JW-non»cIlr~. c source software, TapTours, by t-1 Oldwrmr non-technical staff members. 0 ‘, i 9 : ) . u. i,v. 1') ‘To Arcliierclz nnd Uu-luv. -r~. ‘ C. ‘ -nu- gang: .. .--o. ausaaw
  20. 20. Monterey Bay Aquarium Seafood Watch App r. ,.. BEST CHOICES Arztr. Una l' I‘7Yit’J. ' U-ll1JVlul1Jl'Ll‘. ) ‘arrrdo (_.1rl: -.n -us '. ‘ll! I(~J| L .1ris, Mi'. sL~-. Ontera ilarmali Clam So‘t; nv; i/Sinaiicniwrai {ab-.1 -us famed» (rau Duiqemss. Stone Uoaltt R Jilv. Hat-Lu‘. Pact. ’ Lotslw Sony : U’>I P; -:00 iA'. r.-i. ) midi. Semen if-.1-A4 m'i1i' S<. :-00$ Bar -Lvmoizi Squu Loni! " iUSi ">liu~. !B. :s-. -Lumvd M mu - 5W'. ‘vld'i'l1 iC. yi. r;J aid US, lJ noon Jud hJVL1‘l‘(“ try a (US '. nrI-an Yr-out Ruwtsgw i! .)rrm-J: Tun. -I Atiacofo ttra Jpdo us‘ or &‘Lsh C: -ninh-at Yum Skc an lucll/ u_‘| -I BIJJ Sea Bass Lilucflrsrr . .r. . on ilfi '. |irm'dn l 1 Surtrura Luau It D-. riciU'§i Snow 5 me» am Ufslvore Slum: -ova‘ inicvitru may 1 $e. !n)s: ..i'TootNr5h' l hi’Dut‘h>n'»sh iirnpollrixi Lawn-yi USI ’ She‘ SUK>(’IJ' find» Arrwrica '.1rrn«di lailu Vellumn irrm/ L-oi». -i _ Sltidui and Altxxute’ brim-di _ tfarrnm, irscmdnq ANSI‘-§(r' am Shut: -5 Tin-F19-is-). ihe. )al. i Tuna Al‘. ]Lt_1l'. Bi-tysyr. wilwiiivi i‘-uiqirit-i’ tuna tiuctirr lcnqoi, Carried l('1i'. lK§{ Armor» and Shxlimki Ycikintav iiuuurlul. ‘arrival iPhone app of the Monterey Bay Aquarium Seafood Watch App
  21. 21. Circle of Six: An App That Protects Women - App allows women to select six of their most trusted, reliable friends from their contact list - Sends a preprogrammed text to- those friends that includes a map of their location - Designed for college-age women with smartphones ‘Attribution: Nicole Wntlace http: //pt-itlanlriropy. cornIurtlcleIApp-Seeks-to-Protect-women/1377851
  22. 22. Children’s Museum of Indianapolis Want to know more about the Reuben Wells engine? .1 ,1 Got a smartphone? “Museum apprentices” created detailed Wikipedia articles, which they then linked to exhibits using OR codes
  23. 23. Conversations with Constituents idealware —
  24. 24. Sending Texts From Email Not officially supported, so not 100% reliable or for large quantities Email [phone number@provider] i. e., 2079282779@verizon. com A reasonable choice for small numbers of texts
  25. 25. Sending Broadcast Texts If you’ve collected cell phone , numbers, you can text them R0d<lheV0t8& messages — very similar to 4INFO remind you no . exercise hm broadcast email vote on . Visit http: //rtv. tmoe. b¢zIwap4toleam Rock the Vote
  26. 26. Ask People to Subscribe - Join Obamu Jlobile ' ">; pi: -‘~. w1‘ l». ‘i. ;i[iil>1« C'hr; v.'iu ' g Ii: ' . I‘ i»
  27. 27. Can you volunteer this Sat from 1-4? Type YES or NO Great! We’ll see you @ 13 Pier st. @ 1:00 pm. Thanks! You can setup automated responses, with lots of branch points if desired
  28. 28. Provide Information from a Database , _ If: (r_, '.*. ‘. ?Ri ‘I [fish ha“bm Guitcle to Ocean Friendly , . Z u‘A D Pacific Halibut (GREEN) iew L 60 environmental concerns, MSC ‘ certified as sustainable: [rind instant health and Atlantic Halibut (RED) sustainabilityinformation on significant environmental Seafood! concerns Most Popular Search-; s: salmon tuna -— I .1 . _ Blue Ocean Institute i‘, ',, :.'.7,', a,, _ shrimp — You can connect texts to a About SWPW database, so people get 'Z*, ,,, _., _,, ¥[ automatic texts or responses
  29. 29. Collecting Information People can report emergencies or incidents via SMS, which are collected in a database Reports (Showing 1 of 66 pages of 1312 reports) MEDIA REPORT TITLE DATE LOCATION VERFIED? Food and water assistance needed for Delmas 41 2010-01-21 Delmas 4. Rue I00 We need help as 1ood. tente. wa1or etc. Address Delmas41 rue lausttn 1er Fausttn. Ruetle ruolle cassous at Henry 1er! ~~---~~---~~---~ We need help Casseus. Henry 1 as lood, ten1e, wa1er . . Ushahidi —
  30. 30. Lower Cost Options for Sending Texts / mobilecouse rnaking mobile matter Google Voice 'i i_J Ii! ‘"501 Send a text message 9 Starred T0 . .. Voicema ® "' F. nt-arnun-are-rs Texts Message History Five texts at a Up to 1000 texts/ month time, for free starting at $69
  31. 31. More Full Featured Options Full featured platforms which support complex campaigns MOBILE COMMONS Easy-to-use interfaces, with sophisticated functionality (two way, targeted, giving W, ( , W_ -, more). Support mobile giving. Plans start at ‘ ‘/ ‘if about $400/month V _ . , Mobile texting capabilities via API, to allow C '-'‘, F,‘ ‘C13.-, programmers to synchronize texts with databases
  32. 32. HOWA Family Center “We'd always communicated with students by emagi but HOWA’s mentoring service me“, more or , eSS manager noticed that the students responded quickly to text messages, making that a cheap and easy way to reach them. stopped responding
  33. 33. CitizenshipWorks Citizenshipworks citizenship Text your address or zip code to find help applying for citizenship near you - For more information visit Reply STOP to quit -- I: J" . _V ,1’ r’ . ~. -‘E’. -E4 1'. ‘-. ,, . - I _lI: ._. [E~‘ L ; .é-v-: .., ,:I. 'aI‘- it I) . i" . ;,I, as . ml ~ l.2i . . ‘L our . , . ‘ , . I“ If _H 1. ‘)1’; I «P o. I . ~}', _~ _‘. ‘_. “._ ‘. _-HM I '1 T1. ‘ '. E. ‘ 5." . o"&‘-‘ ’; .
  34. 34. TXT4L| FE: A Text for Help 'I (J-'( (.19.: t: m)'; '. s:u-1'. nwut .1 " -. .., .1.. . 1 Teens can text or call ‘I vJ'. h I «win s«. .~l, .,< . ‘I1 ea. ma ‘ to talk to someone for , ._; ,_4'§, .‘_. . help if considering 5 “ ‘““ ’ suicide They get 20x as many text sessions (3,842 in 2012) as phone calls. s_‘ C -C ‘ ¢ .0 «.93 or C . - , ‘Attribution: Nicole Wallace http2// phi| anthropy. com/ article/ Depressed-Teens-Can-Get-Text/137783! il _“—
  35. 35. TXT4L| FE: A Call or Text for Help - Counselors ask dkectquesfions eanyinthe conversaflonto determine the severity - They generally sit in a group and consult as they -Mark Kuppe, CEO Canvas Health text ‘Attribution: Nicole Wallace http: //philanthropy. com/ article/ Depressed-Teens-Can-Get-Text/1377831
  36. 36. LawHelp SMS Initiative Georgia Legal Services, Northwest Justice Project, Illinois Legal Aid Online, LawHelp New York, and Pro Bono Net — Consumer rights in Georgia — Immigration and domestic violence information in New York — Expungement of juvenile criminal records in Illinois 7‘ Gsoncil Lscii SEllllCES Plooiil :3" Via‘ “.5 Illinois Online Northwest Justice Project — Drivers license reinstatement in Washington
  37. 37. LawHe| p SMS Initiative . d Verizon 06:18 PM 19~0“-may - Users text a keyword to the SMS number and receive legal information and referrals based _ on their zip code and specific §’u: f,, ‘,’, ‘,’, ;‘, ;,', '°, §ff_°U, ,pa, d I993‘ “eed §2§? §Z2i3‘°&"£? ? Child . . . . 9 7 - Publicity: worked with marketing $‘, ‘,§"; §°, '.‘. ;,: ’.‘, ‘,. f?°"‘°" ‘ ‘ . . /1I T t0. firm to develop promotional j, ;*; §_, gg: aF, ;,e*; ,,a, App, ,_ materials; Illinois debuted the service at a major conference User testing: focus groups of _ _ Do u have very low service providers and target income and need ur _ license to help get or aUd| enCe keep a job? Reply Yes or No. : ——‘i| —-—-
  38. 38. Rate Your Ride : l0I. ’l= ABOUT DKSHBOF-. RD TAKE THE OIILIHE SURVEY F How was your ride? : I'. 'PORTA! lT' Rate Your Ride is on Liarcn 1 2012‘ Hoi. -I‘ you can cuclr. cati or ten to participate ~ri Rate Your Ride The NEW PHONE NUMBER is listed below. The upgrade is being tested ior tne iirsi rev. days Let us know: ii you encounter any problems‘ Since 1/5/2012, 1848 ratings have been received from 709 different people! MTA's average rating is currently 3.26 (on A scale of 1-Very Unsatisfied to 6-Very Satisfied) The program cost about $135K all together.
  39. 39. Rate Your Ride Rate YOUF Ride! Please complete this brief survey to tell us a little about your ride today How was your ride? ‘ Select one How satisfied are you with your ride? ‘ Select one V what was your main purpose for riding? ‘ lselect one _y_ To help us know how many different people are using Rate Your Ride, please provide your phone number. Passengers could either answer a survey via mobile text or via a mobile website. 95% of respondents who said they were students answered by text, but only 50% of people going to work.
  40. 40. Rate Your Ride Todav’s Ratinas In response, the MTA ea. .. Reason . ..u. .., Iu-I. ms. _ _ 1 Helpful. /Friendly Staff Bus - 36 Private/ other Pub! ‘ improved two bus lines , ,, ,,, ,,, ,,, ,, _ , , : :;: :" and took over ownership 3 "'“‘° i". ::: ‘:. .:'. I.. of the service 3 5.. .. : ;m. _m 6 Quit! /Comfortable Bus - 48 Work I :4- lessons tor Unoflfidon Mode: Bus v Reset flogatlvolusoni Vehicle no: uh ID Count: 490 2%‘ 150' l00~ so 50- 24 H 33 Noisy or R. .. Rude/ Unhel. .. Safety (on. .. unclean or. .. Vehicle Slr. .. Vehtde was. .. Vehicle nu. .. Negative Reason
  41. 41. Supporting Staff in the Field idealware e
  42. 42. Allow Staff to View Data in the Field nun Pclrnuokv ». .v. .-an. .. __ . . ‘ “"'s<hneye'. pom ‘Eduard SWIVVI “"'SmRh Dynarmu """"Wrb Oven] “"0000 “‘i)ioI S55 1212 "’eun4h9sayr~arn-<-. .com Iétk. Aadvess wovrmt-on LL-oa S<onno System
  43. 43. Allow Them to Enter Data Especially if you have staff who work mostly in the field, it can save huge amounts of time to enter data remotely.
  44. 44. 5-mu. .1.ne.1 or your company benefits we most. mom ERM nndmgs? O ‘”“"“ iPads or other tablets 0 °° can be compelling for 0 °’’ surveys or quick data 0 mu-= -«»»~m~. « collection. .. especially 2 ow to constituents who want to play with them. = ~= @
  45. 45. Can you let constituents use them to learn, interact, or otherwise further your mission?
  46. 46. Rolling Out Smart Phones to The Organization f l gt a f' l: _:*>r‘S ‘-4 , .,. - 4.‘ Headway Emotional Health Services provided 50 case managers with smart phones to help them view and enter data from the field.
  47. 47. Rolling Out Smart Phones to The Organization “I can schedule They paid $5000 upfront for the meetings and phones and $1200/ month for data appointments just plans (their system supported from looking at my mobile access already) phone. If I want to get Something for my They’re not tracking results Client. I can do that all directly, but it’s reduced “Om my P0009, t00” scheduling conflicts and staff feel they’re more productive.
  48. 48. iPads for Special Education The Reach School, a pre-school for kids on the autism spectrum, bought iPads, durable cases, and special education apps for each of their seven classrooms, for a total investment of about $7000. Teachers use them to show videos, provide individual kids with learning games, and as a special treat.
  49. 49. What’s Most Compelling To You?

×