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This webinar will cover common approaches and pitfalls in the successful maintenance of legal aid technology initiatives. It will explore how project upgrades and enhancements fit into a long-term project plan and budget given the dynamic nature of tech tools available. This webinar will also highlight staffing and documentation practices to support knowledge transfer and continuity when there is staff turnover, or when a project begins with a consultant or volunteer and then needs to be sustained in-house. We will feature experienced and newer project managers who are involved in statewide websites, online forms projects, and other technology initiatives to share lessons learned and tips for the future.