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Sect 4, standard times, foundation for performance improvement


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Stadard times are a foundation for performance improvement in a dealer workshop. This section deals with some of the reason's for deviations and what can be done to correct them.

Published in: Automotive, Business, Technology
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Sect 4, standard times, foundation for performance improvement

  1. 1. Standard Times – Foundation for Performance Improvement<br />Section 4<br />
  2. 2. Standard Times<br />4.1 Standard Times, Introduction<br />4.2 Reasons For Too Long Work Time<br />4.3 Reasons For Too Long Distribution Time<br />4.4 Reasons For Too Long Admin Time<br />4.5 Summary<br />
  3. 3. 4.1<br />Standard Times<br />4.1<br />Standard Times Introduction<br />
  4. 4. 4.1<br />Standard Times<br />Trust Through Consistency<br />Measures Efficiency<br />4.1<br />Standard Times Introduction<br />20 Common Operations<br />Enables Consensus<br />Faster Job Closing<br />
  5. 5. 4.1<br />Standard Times<br />3 Blocks:<br />Work Time – Actual Repair Time<br />4.1<br />How Are Standard Times Normally Built Up?<br />Distribution Time – Unit In/Out, Fetch Tools<br />Admin Time – Open, Close, Invoice<br />
  6. 6. 4.1<br />Standard Times<br />Index 120<br />Typical Case<br />
  7. 7. 4.2<br />Standard Times<br />4.2<br />Too Long Work Time<br />
  8. 8. 4.2<br />Standard Times<br />Following Method?<br />4.2<br />Too Long Work Time<br />Reasons<br />Is Operation Included?<br />Properly Trained?<br />Right Tools?<br />Insufficient Supervision<br />
  9. 9. 4.3<br />Standard Times<br />4.3<br />Too Long Distribution Time<br />
  10. 10. 4.3<br />Standard Times<br />Difficult Moving Units?<br />4.3<br />Too Long Distribution Time<br />Reasons<br />Job card Unclear?<br />Slow Parts Delivery?<br />Improper Procedures?<br />Work bay Badly Organized?<br />
  11. 11. 4.4<br />Standard Times<br />4.4<br />Too Long Admin Time<br />
  12. 12. 4.4<br />Standard Times<br />Job card Back Late?<br />4.4<br />Too Long Admin Time<br />Reasons<br />Job card Incomplete?<br />Missing Approvals?<br />Sublet Invoices Late?<br />Unclear Who Should Pay?<br />
  13. 13. 4.5<br />Standard Times<br />4.5<br />Standard Times - Summary<br />
  14. 14. 4.5<br />Standard Times<br />Builds Trust<br />More Sellable Time/Productive<br />4.5<br />Standard Times - Summary<br />Improves Profit<br />Generates More Business<br />Better Workshop Budget<br />