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The Use of an Academic Library's Discovery Layer: An ethnographic approach - Lizzie Sparrow

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Presented at LISDIS 2015, Saturday 15 November 2015

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The Use of an Academic Library's Discovery Layer: An ethnographic approach - Lizzie Sparrow

  1. 1. The use of an academic library’s discovery layer: An ethnographic approach By Lizzie Sparrow A 2013 dissertation for the MA in Library & Information Studies at UCL
  2. 2. Observation Interview Questionnaire
  3. 3. 1. Participant recruitment 2. Search terms 3. Faceted searching
  4. 4. Historic Collections Other Reading RoomsCatalogue Hall
  5. 5. ?
  6. 6. ?
  7. 7. ?
  8. 8. ?
  9. 9. ?
  10. 10. ? Literary journeys -- Great Britain
  11. 11. Facets? Where? Facets? Where?
  12. 12. What do they do?What do they do?
  13. 13. Location, location, location Location, location, location
  14. 14. ETHNOGRAPHY Time consuming BUT real in-depth insight into users’ experience
  15. 15. DISCOVERY LAYERS Users’ information needs are all different
  16. 16. DISCOVERY LAYERS Users’ information needs are all different Users’ search strategies are all different
  17. 17. DISCOVERY LAYERS Users’ information needs are all different Users’ search strategies are all different Users’ ideal discovery layers are all different
  18. 18. DISCOVERY LAYERS Consider range of search strategies Don’t assume users notice or understand features Provide point of need advice
  19. 19. Any Questions? Lizzie Sparrow lizzie.sparrow@birdlife.org @library_lizzie

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