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LINE Maturity Lunch 17th May 2011

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LINE Maturity Lunch 17th May 2011

  1. 1. Maturity Matters<br />17th May 2011<br />Laura Overton<br />Laura@towardsmaturity org<br />lauraoverton<br />
  2. 2. Maturity Characteristics<br />Vegetable garden of Le Manoir aux Quat’ Saison<br />
  3. 3. Early research<br />Embedded<br />Established<br />Developing<br />Sporadic<br />Novice<br />More mature consistently report more benefits:<br />3-4 times more likely to report:<br />Improved productivity, staff satisfaction,<br /> ability to respond faster to business demand<br />
  4. 4. Benchmarking good practice<br />TM Index<br />
  5. 5. Top Quartile<br />Bottom Quartile<br />3rd<br />2nd<br />1<br />100<br />2xaudience take up<br />33% additional cost saving<br />50% additional saving in study time<br />6x decrease in time to proven competency<br />6x more likely to report increased productivity<br />3 x as likely to report improved customer satisfaction<br />
  6. 6. Fruits of Maturityn=328<br />
  7. 7.
  8. 8. Investing in maturity<br />Maturity<br /> Accelerators<br />
  9. 9. Defining<br />Need<br />Compared with average, Top Q organisations are:<br />More than 2x as likely to have an organisation wide strategy and set measurable targets<br />Activities that help align implementation with both business and individual needs:<br />Strategy aligned with business need<br />Learning relevant to required business need<br />
  10. 10. Defining<br />Need<br />However<br />Only 50% agree that e-learning supports the skills the business needs!<br />Activities that help align implementation with both business and individual needs:<br />Strategy aligned with business need<br />Learning relevant to required business need<br />
  11. 11. Defining<br />Need<br />Learner<br />Context<br />Compared with average, Top Q organisations are:<br />Twice as likely to agree that technologies give staff more control over their development<br />Activities that provide learners with options that support their:<br />Choice – time, place, approach<br />Motivation – aspirations and work-life balance<br />
  12. 12. Defining<br />Need<br />Learner<br />Context<br />However<br />Only 1 in 5 agree that they support staff career aspirations with e-learning<br />Activities that provide learners with options that support their:<br />Choice – time, place, approach<br />Motivation – aspirations and work-life balance<br />
  13. 13. Defining<br />Need<br />Learner<br />Context<br />Work<br />Context<br />Compared with average, Top Q organisations are:<br />More than twice as likely that managers give staff time to learn at home<br />Activities that help L&D to understand and address issues outside of their immediate control:<br />IT infrastructure & relationships<br />Managerial support and culture<br />
  14. 14. Defining<br />Need<br />Learner<br />Context<br />Work<br />Context<br />However<br />3 out of 5 know what learning their IT systems can support<br />Activities that help L&D to understand and address issues outside of their immediate control:<br />IT infrastructure & relationships<br />Managerial support and culture<br />
  15. 15. Defining<br />Need<br />Building<br />Capability<br />Learner<br />Context<br />Work<br />Context<br />Compared with average, Top Q organisations are:<br />3 x as likely to blend different technologies & over 2x as likely to train trainer to blend<br />Activities that build the skills of L&D professionals:<br />General awareness<br />Designing learning<br />Assessment & support<br />Facilitating collaboration<br />
  16. 16. What technologies are we using?<br />Compared with average, Top Q organisations are:<br />2x as likely to encourage staff to share experiences and solve problems using social media tools<br />2x as likely to use technology to help staff learn from each other<br />
  17. 17. Defining<br />Need<br />Building<br />Capability<br />Learner<br />Context<br />Work<br />Context<br />However<br />Less than 1/3 agree that their training staff have the right skills to exploit technology in learning<br />Activities that build the skills of L&D professionals:<br />General awareness<br />Designing learning<br />Assessment & support<br />Facilitating collaboration<br />
  18. 18. Defining<br />Need<br />Building<br />Capability<br />Learner<br />Context<br />Ensuring<br />Engagement<br />Work<br />Context<br />Compared with average, Top Q organisations are:<br />Over twice as likely to identify & train local champions to support change<br />Marketing and communications activities that address stakeholder requirements:<br />Learners<br />Managers<br />L&D staff<br />
  19. 19. Defining<br />Need<br />Building<br />Capability<br />Learner<br />Context<br />Ensuring<br />Engagement<br />Work<br />Context<br />However<br />Only 1 in 3 are confident that staff know how to get hold of the training they need<br />Marketing and communications activities that address stakeholder requirements:<br />Learners<br />Managers<br />L&D staff<br />
  20. 20. Defining<br />Need<br />Building<br />Capability<br />Learner<br />Context<br />Demonstrating<br />Value<br />Ensuring<br />Engagement<br />Work<br />Context<br />Compared with average, Top Q organisations are:<br />Over 3x as likely to measure specific business benefit when evaluating success<br />Activities that highlight business impact:<br />Gathering feedback<br />Measurement <br />Communicating success<br />
  21. 21. Defining<br />Need<br />Building<br />Capability<br />Learner<br />Context<br />Demonstrating<br />Value<br />Ensuring<br />Engagement<br />Work<br />Context<br />In 2010<br />Only ¼ of participants work with management to identify specific business metrics<br />Activities that highlight business impact:<br />Gathering feedback<br />Measurement <br />Communicating success<br />
  22. 22. Common sense but not common practice!<br />
  23. 23. What is holding us back?<br />2004 <br /> IT infrastructure<br />2006 <br />Cost of set up<br />2008<br />Staff reluctance<br />2010<br />Staff skills to manage own learning<br />Lack of knowledge about its potential use and implementation<br />Lack of line management encouragement<br />Lack of skills amongst staff to implement and manage<br />
  24. 24. ‘Without a good gardener, a garden will just disappear’<br />Quote arabella Lennox Boyd , garden designer<br />
  25. 25. Maturity Matters<br />Maturity influences results<br />Maturity needs to be nutured<br />Where do you stand?<br />Find out your TMI<br />www.towardsmaturity.org/mybenchmark<br />lauraovertonn<br />
  26. 26. Why are we investing in learning technologies in 2010?<br />
  27. 27. What are we achieving?<br />

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