Fandango

Events

Design Specifications
Project Team: Allison Cooper
Lissa Doty
Phoebe Yang

Student Project
General Assem...
Navigation Schema v1
Bottom navigation
Featured

My Feed

Events

Nearby

My Tix

Sponsored Events

Facebook Events

Keywo...
Navigation Schema v2
Bottom navigation

My Account

Featured

My Feed

All Events

Nearby

View Tix

Sponsored Events

Fac...
Survey Questions
Questions from our initial online survey:

Questions for event producers:

1. How would you describe wher...
User Flow
Start

User opens app
to find event

Default
screen:
Featured
Events

Navigates
to My
Feed

No

Does the
user hav...
Site Map: First Run
My Account

View Tickets

Send Tickets

My Account
Notifications

My Feed

All Events
Refine

Join

Feat...
Annotated Screens: Featured Events
1. Can change the date and location by clicking here.
2. Information about credit cards...
Annotated Screens: Event Detail
1. “About” is the default setting for this option bar.

2. “Map + Info” also contains venu...
Annotated Screens: Purchase Confirmation
1. Notification indicates 2 new tickets are in user’s account.

2. Digital ticket c...
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Fandango Events design spec General Assembly UXDI

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Student project for General Assembly's Winter 2013 UXDI class. Design Specification document for Fandango's (theoretical) expansion into events.

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Fandango Events design spec General Assembly UXDI

  1. 1. Fandango Events Design Specifications Project Team: Allison Cooper Lissa Doty Phoebe Yang Student Project General Assembly UXDI Winter 2013
  2. 2. Navigation Schema v1 Bottom navigation Featured My Feed Events Nearby My Tix Sponsored Events Facebook Events Keyword List Tickets Bought Partner Venues Events Selected Twitter Category Map Tickets Received Tickets Sent Selected Instagram Invitations Favorites Hamburger Menu My Account Settings Support How it Works Credit Cards Location About Us Sending Tickets Email Address Alerts FAQS Receiving Tickets Sign Out Facebook Privacy Policy Inviting Friends Twitter Contact Us
  3. 3. Navigation Schema v2 Bottom navigation My Account Featured My Feed All Events Nearby View Tix Sponsored Events Facebook Events Keyword List Tickets Bought Partner Venues Events Selected Twitter Category Map Tickets Received Selected Instagram Tickets Sent Invitations Favorites My Account Credit Cards Email Address
  4. 4. Survey Questions Questions from our initial online survey: Questions for event producers: 1. How would you describe where you live? 2. How old are you? 3. What kinds of events do you attend/are you interested in attending? 4. How many events per week/month/year do you attend? 5. How do you hear about the events you attend? 6. When attending an event requiring a ticket, do you print out tickets, buy them at the door, use e-tickets? 7. What factors do you consider when purchasing a ticket to an event? 8. What ticketing services have you used in the past year? 9. Do you produce events, and if so, what ticketing services do you use? 1. Why do choose a particular venue? 2. How do you choose a ticketing service? 3. How many events do you have in a month? 4. How many attendees on average? 5. How do you get the word out? 6. Do you use tiered pricing, and if so, why? 7. How do you determine what to charge? 8. Have you used digital tickets? 9. Would you use them again? 10. Likes and dislikes of digital tickets? 11. What social media sites do you use? !
  5. 5. User Flow Start User opens app to find event Default screen: Featured Events Navigates to My Feed No Does the user have an account already? Prompted to log in with Facebook Yes Checkout: input quantity & credit card User selects Send Tickets to Friend Search for intended recipient on list User clicks “buy" Send Ticket Event Detail page Views personal “My Feed” Prompted to create an account
  6. 6. Site Map: First Run My Account View Tickets Send Tickets My Account Notifications My Feed All Events Refine Join Featured Events Nearby Categories Event Detail About Venue and Event Details Map Directions Friends Going Add Card Invite Friends Buy Ticket FB Connect Purchase Complete Create Account Guest Checkout Sign In Purchase Complete
  7. 7. Annotated Screens: Featured Events 1. Can change the date and location by clicking here. 2. Information about credit cards and tickets bought resides here. 3. Can “favorite” events, which are also stored in My Account. 4. Events can be filtered by categories, such as “Literary”. 5. Sponsored events/events from partner venues and producers. 6. If Location is turned on, users can search for nearby events here.
  8. 8. Annotated Screens: Event Detail 1. “About” is the default setting for this option bar. 2. “Map + Info” also contains venue information (e.g. 21+ only). 3. User is prompted to sign in/connect with Facebook to see friends going. 4. Both “Buy” options take user to the same screen.
  9. 9. Annotated Screens: Purchase Confirmation 1. Notification indicates 2 new tickets are in user’s account. 2. Digital ticket can be shown on iphone at event for admission. 3. User can send a digital ticket via email and/or text. 4. Users can invite friends from their Facebook contacts or email address book. 5. Posts ticket purchase to social media.

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