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Welcome to your new eBook
and Audiobook library
Help for existing users
A New Library
From April 2016, Lancashire County Council library
service will have a new eBook and Audiobook library.
Our ...
A New Library
A New Library
• The other differences you will experience with
the new service will depend upon how you
currently read you...
eBooks on Computers and eReaders
(Windows and Apple Mac)
You will need to visit the new library website
and log in using y...
eBooks on Computers and eReaders
(Windows and Apple Mac)
You will then be able to read eBooks on your
computer or transfer...
eBooks on Tablets and Phones (Android
and iOS)
Go to your App store and search for the BorrowBox
App by Bolinda digital.
O...
Audiobooks on Computers and MP3
players (Windows and Apple Mac)
You will need to visit the new library website
and log in ...
Audiobooks on Computers and MP3
players (Windows and Apple Mac)
Once the book is downloaded and extracted
from its zip fil...
Audiobooks on Tablets and Phones
(Android and iOS)
Go to your App store and search for the BorrowBox
App by Bolinda digita...
Software and Apps for eBooks & eAudio
If you borrow a book and go to the
‘Download’ page, you will find links and
instruct...
Frequently Asked Questions
You will find answers to all the frequently asked
questions by clicking on 'Help' button at the...
Here is a summary of how the new library differs from the old:
• You can borrow up to 12 books (6 eBooks and 6
audiobooks)...
Help for eBooks and Audiobooks on computers
(Windows and Apple Mac) is available on every
page of the eBook library websit...
Help and Support for eBooks and Audiobooks on
Tablets and Phones (Android and iOS)
For any questions regarding the library...
These will be found at
http://bit.ly/lancsbbhelp
Help and Support
We are also adding new guides to
eBooks and eAudio on di...
www.lancashire.gov.uk/libraries
library@lancashire.gov.uk
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Enjoying eBooks ~ Help for existing users

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In April 2016, we are launching a new eBook and Audiobook Library with our new provider BorrowBox.
The new service will be simpler to use and provide a new range of titles.
Depending upon how a user currently accesses eBooks and Audiobooks (on computers, eReaders or mobile devices), they may need to download a new app to access the service. But many users will not need to change anything apart from visiting a different website to browse and borrow our books.
This is a quick guide for existing eBook and Audiobook borrowers on how to switch to the new service.

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Enjoying eBooks ~ Help for existing users

  1. 1. Welcome to your new eBook and Audiobook library Help for existing users
  2. 2. A New Library From April 2016, Lancashire County Council library service will have a new eBook and Audiobook library. Our new library will be provided by Borrow Box and you will find it easier to use and it will have a new range of eBooks and Audiobooks available. The main change you will notice is that you will be visiting a new and different website to browse and borrow books: www.lancashire.gov.uk/ebooks* or using the link via the Digital library homepage* (*available during April 2016)
  3. 3. A New Library
  4. 4. A New Library • The other differences you will experience with the new service will depend upon how you currently read your eBooks and listen to your Audiobooks. • eBooks on Computers and eReaders • eBooks on Tablets and Phones • Audiobooks on Computers and MP3 players • Audiobooks on Tablets and Phones • Frequently Asked Questions • Help and Support
  5. 5. eBooks on Computers and eReaders (Windows and Apple Mac) You will need to visit the new library website and log in using your library card number and PIN. From then on, the process is exactly the same as with the old eBook library. You can use your existing version of the Adobe Digital Editions software. There is no need to re-register or change this.
  6. 6. eBooks on Computers and eReaders (Windows and Apple Mac) You will then be able to read eBooks on your computer or transfer them to your eReader using Adobe Digital Editions. Windows 8 & 10 users – if you have the OverDrive App installed, you should uninstall this and use Adobe Digital Editions, as the old OverDrive App may cause problems with downloads.
  7. 7. eBooks on Tablets and Phones (Android and iOS) Go to your App store and search for the BorrowBox App by Bolinda digital. Once installed, open the app and search for Lancashire library. Register and Log in using your library card number and PIN and email address. You can now search, browse, borrow and reserve eBooks on your device.
  8. 8. Audiobooks on Computers and MP3 players (Windows and Apple Mac) You will need to visit the new library website and log in using your library card number and PIN. Once you have borrowed a book, you just click to download the complete Audiobook.
  9. 9. Audiobooks on Computers and MP3 players (Windows and Apple Mac) Once the book is downloaded and extracted from its zip file*, it can be listened to using any MP3 media player or Audiobook software or transferred to an MP3 player. *instructions are provided with every download
  10. 10. Audiobooks on Tablets and Phones (Android and iOS) Go to your App store and search for the BorrowBox App by Bolinda digital. Once installed, open the app and search for Lancashire library. Register and Log in using your library card number and PIN and email address. You can now search, browse, borrow and reserve Audiobooks on your device.
  11. 11. Software and Apps for eBooks & eAudio If you borrow a book and go to the ‘Download’ page, you will find links and instructions for installing the necessary software or app.
  12. 12. Frequently Asked Questions You will find answers to all the frequently asked questions by clicking on 'Help' button at the top of the BorrowBox website (you will need to login first).
  13. 13. Here is a summary of how the new library differs from the old: • You can borrow up to 12 books (6 eBooks and 6 audiobooks) • The loan period on all books is 14 days, but they can be returned early or renewed at any time. • You can reserve a book (providing there is an 'empty loan' on your account) and will be given the date it will be available (unless returned early). • You will receive email notifications for loans, loan expiry/return and reservations. • Your loan history is displayed in your account. • There will not be a 'wish-list' feature in the library, but there is a 'share' link. • There is no longer a separate children's reading room, but age appropriate books can be chosen using 'target audience' in 'advanced search'. Frequently Asked Questions
  14. 14. Help for eBooks and Audiobooks on computers (Windows and Apple Mac) is available on every page of the eBook library website or Click the Feedback button in ‘My Account’ Help and Support
  15. 15. Help and Support for eBooks and Audiobooks on Tablets and Phones (Android and iOS) For any questions regarding the library, just click on the 'Send Feedback' button in the BorrowBox App. Help and Support
  16. 16. These will be found at http://bit.ly/lancsbbhelp Help and Support We are also adding new guides to eBooks and eAudio on different devices
  17. 17. www.lancashire.gov.uk/libraries library@lancashire.gov.uk

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