Smartphone Vehicle Integration & Connectivity 2014


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Vehicle OEMs are under increasing pressure to bring customers' connected lives into the vehicle. The challenge lies in providing seamless functionality while maintaining product differentiation to sell more vehicles in a world where demand for smart phone integration is rapidly increasing.
The solution lies in optimizing the balance between embedded solutions and smartphone integration to maximize customer appeal and overcome connected device reliability issues while minimizing security threats and driver distraction.
Varying development cycles between vehicles and consumer electronics and a lack of standardization across operating systems and connectivity protocols add further complexity to these challenges meaning OEMs must assess big data and understand industry trends to develop market leading products.
The most effective way to overcome interoperability, enhance smartphone connectivity and minimize security risks and driver distraction is to share best practice with all industry stakeholders including OEMs, operating systems, app developers, wireless carriers, consumer electronics manufacturers, government regulators and suppliers.
The first Smartphone & Embedded Connectivity Vehicle Integration, on the 26th and 27th of Febuary 2014 held at The Hotel Kabuki San Francisco, California has been engineered specifically to focus on this very latest challenge in vehicle infotainment. Hosting 20+ industry leading speakers, the congress will outline operating system and platform solutions, connectivity architecture, app development and user interfaces to create competitive infotainment systems, optimize integrated with embedded functionality and maximize customer appeal to sell more vehicles.
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Smartphone Vehicle Integration & Connectivity 2014

  1. 1. The Only Connected Car Congress Focused On Smartphone Integration To Optimize Vehicle Competitiveness REGISTER TODAY DON’T MISS OUT February 26-27, 2014 | San Francisco | California 1) Assessing The Very Latest User Data To Evaluate The Business Case For Smartphone Vs Embedded Infotainment 2) Examining How OEMs Can Integrate Smartphone With Embedded Connectivity, Operating Systems & Apps To Create Competitive Infotainment Systems That Meet Customer Demand While Maintaining Product Differentiation Presentations Will Focus On The Following Key Topics: Over 20 Case Studies From Industry Leaders: • INTEGRATING SMARTPHONE WITH EMBEDDED: Overcoming reliability and interoperability challenges and optimizing functionality • BUSINESS CASE & MONETIZATION: Comparing smartphone and embedded functionality in regards to customer taste, costs and vehicle competitiveness Henry Bzeih Chief Technology Strategist Kia Doron Elliott Global Bluetooth Lead Ford Chip Goetzinger • APP TRENDS & COMPETITIVENESS: Assessing big data and Senior Manager Of Development & Program Management Vehicle Connected Services customer responses to apps and developing a productive app ecosystem for developers Nissan Steffen Neumann • CONNECTIVITY COSTS & DATA LIMITS: Using Wi-Fi and big data to reduce the costs of connectivity for customers and improve reliability Portfolio Manager App Development Group Mercedes-Benz R&D North America Alexander Muir Senior Design Researcher • SECURITY & INFORMATION PROTECTION: Evaluating and Microsoft mitigating the threats to unauthorized personal information disclosure and loss of vehicle control • DRIVER DISTRACTION & HMI: How to measure driver distraction and NHTSA guidelines and mitigate through user interface and voice recognition Brigitte Richardson Senior Engineer Voice Recognition Ford Andrew Poliak Global Director Business Development, Automotive QNX Tim Johnson Organized By: M Follow us @AutomotiveInnov # SVC14 Director, Crash Avoidance & Electronic Controls Research NHTSA w w w.sma rt- p h on
  2. 2. WE HAVE GROUP DISCOUNTS You Can Involve Your Whole Organisation or Team email for more information Dear Colleague, Vehicle OEMs are under significant commercial pressure to differentiate infotainment products, remain competitive and increase vehicle sales. To achieve this, the integration of smartphones with embedded solutions must be optimized without compromising the unique selling point of the infotainment system. Challenges surrounding interoperability, connection reliability, security concerns and driver distraction must also be overcome to provide a seamless in-vehicle infotainment experience that makes the vehicle stand out while ensuring it meets the latest standardization demands. Join us at the first Smartphone & Embedded Connectivity Vehicle Integration 2014, where 20+ senior industry leaders will present case studies on how they have created competitive infotainment systems and integrated smartphones with embedded systems to maximize customer appeal and sell more vehicles. Other speakers include operating system providers, app developers and wireless carriers as cross-industry collaborations will be key in overcoming data usage constraints, enhancing the app developer ecosystem, keeping connected cars secure and optimizing the user interfaces for each functionality. Sharing best practices from all key stakeholders, this congress will provide a neutral platform to develop seamlessly connected vehicles that meet customer expectations and maintain product differentiation. Please take a look through the enclosed agenda and visit the website for the fastest way to register: We look forward to welcoming you to San Francisco in February. Kind regards, The Automotive Innovation Team VENUE INFORMATION Hotel Kabuki San Francisco 1625 Post Street San Francisco, California 94115 Phone: (415) 614 5419 8 REASON TO ATTEND 1 The only congress focused on the business case of smartphone versus embedded functionality and optimizing the hybrid option 2 The only congress to assess app competitiveness through the eyes of the consumer based on big data analysis 3 The only event focused on understanding infotainment with the end of goal of increasing commercial value, optimizing monetization opportunities and pathways to selling more vehicles 4 A chance to network with all stakeholders including wireless carriers, app developers, operating systems, smartphone manufacturers, government regulators and suppliers 5 Hear best practice solutions for seamless connectivity, interoperability, security and driver distraction 6 Offering an agenda and speakers based on extensive research exclusively with vehicle OEMs - with no call for papers and no vendor pitches 7 Identify and overcome security and information protection concerns associated with smartphone connectivity in the vehicle 8 Come to a perfect networking location with app developers, start- ups and technology companies in San Francisco, the heart of Silicon Valley  + (1) 800 721 3915
  3. 3. Day 1 Wednesday February 26, 2014 8.50 Chair’s Opening Remarks KEYNOTE: SMARTPHONE VS EMBEDDED 9.00 Evaluating The Business Case For Embedded Vs Smartphone Infotainment: Customer Preference, Costs, And Which Method Will Ultimately Prevail • Identifying key trends in the market; which OEMs have chosen embedded, which have chosen smartphone tethering and why • Assessing how OEMs can differentiate themselves and remain competitive in the outcome of a future dominated by smartphone tethering • Assessing the willingness of customers to use existing smartphone data plans versus the additional subscription costs of embedded connectivity; how to monetize the opportunities • Comparing the functionality pros and cons of embedded and tethered approaches in regards to short term monetization opportunities for OEMs Chip Goetzinger, Senior Manager Of Development & Program Management, Vehicle Connected Services, Nissan Americas Henry Bzeih, Chief Technology Strategist, Kia 9.30 Question & Answer Session KEYNOTE 2: OPERATING SYSTEM PERSPECTIVE 9.40 Hearing How OS Providers Plan To Enable Vehicle Access To Their Operating Systems: Connectivity Implications And How It Could Impact The Proprietary Competitiveness Of Embedded Systems • Assessing how an industry wide standardization of operating systems would impact the ability of OEMs to engage in profitable app development • Outlining the vision of the major operating systems in providing solutions for seamless in-vehicle connectivity • Comparing the grades and standards for durability, reliability, quality and sustainability between the automotive industry and smartphone industry • Evaluating opportunities for more transparent partnerships to produce a productive app developer community Rudolf Streif, Director Of Embedded Solutions, Linux Foundation Andrew Poliak, Automotive Business Director, QNX 10.10 Question & Answer Session SMARTPHONE CONNECTIVITY & INTEROPERABILITY HOW OEMS ARE MANAGING COSTS, DATA USAGE, RELIABILITY AND GLOBAL ARCHITECTURE TO PROVIDE COMPETITIVE INFOTAINMENT SYSTEMS AND INCREASE VEHICLE APPEAL TO CUSTOMERS SMARTPHONE INTEGRATION & BUSINESS CASE ANALYSIS Evaluating the business case for smartphone vs embedded in-vehicle connectivity, apps and operating systems in relation to vehicle competitiveness, costs, and reliability • How and where OEMs are acting in terms of interoperability, testing, limits of reach and excess of data to ensure the sustained performance of connectivity • Reviewing the reliability of smartphone connectivity in remote areas and reducing the frequency of drop outs • Comparing the advantages of smartphone and embedded connectivity in regards to coverage to assess which will provide more reliable connectivity Bhaskar Krishnamachari, Associate Professor, University Of California 12.00 Question & Answer Session CONNECTED DEVICE RELIABILITY 12.10 Overcoming The Current Reliability Challenges Associated With Smartphone Integration And Ensuring Any Phone Can Connect To The Vehicle • Examining the causes and problems associated with the lack of common platform – why do two Bluetooth phones behave differently when paired to the same vehicle? • Understanding the common complaints regarding lack of consistency and reliability to integrate feedback into design and ensure future ease of use • Reviewing tethering options and engaging all industry stakeholders to assess the road map towards standardization Doron Elliott, Global Bluetooth Lead, Ford SMARTPHONE CONNECTIVITY: DATA USEAGE 11.30 How To Prevent 2G, 3G And 4G Smartphone Data Limits From Damaging The Reliability Of InVehicle Infotainment • Comparing streaming and data plans to assess how different allowances will impact the in-vehicle infotainment experience spend time with customers in the vehicle • Format vs. Functionality: Assessing which apps should be developed for the smartphone and which for the embedded system • Evaluating the value of increasing the quantity of apps in the vehicle versus concentrating efforts on the quality of a small number of apps – how many apps does the customer want or need? • Revealing the causes behind low usage levels to assess whether we need to improve the HMI or if the driver simply does not require the functionality Nash Ogden, President, Innoppl Inc. Paul Elsila, Business Development Manager, Livio 3.40 Question & Answer Session 3.50 Afternoon Refreshments In Exhibition Area APP TRENDS & INNOVATIONS 4.20 Evaluating How Key Customer Trends Are Driving App Innovation Within OEMs: Assessing Whether Apps Should Be Technology Driven Or User Driven • Examining whether new apps are driven by customer 1.50 How To Keep Complexity Down By Using Common Global Architectures Across Different Cellular Frequencies • Assessing which connectivity method can ensure the customer’s digital life is carried to the vehicle with minimal actions: Wireless vs. Bluetooth vs. USB • Understanding the trends in transfer methods including Wi-Fi, USB and Bluetooth for smartphone integration and the likely roadmap for the future • Improving communication with customers regarding transport functionalities to enhance ease of use and overcome interoperability challenges Doron Elliott, Global Bluetooth Lead, Ford (Facilitating) 2.20 Question & Answer Session AUTOMOTIVE SALES 10.50 Question & Answer Session 11.00 Morning Refreshments In Exhibition Area which yield optimal customer interest • Hearing the latest user data taken from going out to GLOBAL CONNECTIVITY ARCHITECTURE • Reviewing the potential to reduce the costs of Arun Venkataramani, Associate Professor, University Of Massachusetts Amherst • Comparing embedded to smartphone apps to assess • Analyzing how to keep up to date with customer app 10.20 How OEMs Are Leveraging Wi-Fi And Big Data To Drive Down The Costs Of Smartphone Connectivity For Customers connectivity for customers through the monetization of big data • Understanding the potential to utilize inexpensive WiFi to download and cache online services to reduce the burden on cellular data plans while driving • Assessing the monetary value of big data including user based insurance and driving engineering improvements internally • Evaluating privacy concerns relating to big data and consequent consumer implications 3.10 Assessing Big Data On Existing Smartphone And Embedded Apps To Assess Which Are Getting Optimal Response From The Customer: What Types Of Apps Make People Buy Cars? 12.40 Question & Answer Session 12.50 Networking Lunch In Exhibition Area CUSTOMER TRENDS & USEAGE DATA MEASURING HOW INFOTAINMENT IMPACTS VEHICLE SALES AND EVALUATING BIG DATA TO ASSESS WHICH EXISTING APPS ARE GETTING OPTIMAL RESPONSE FROM THE CUSTOMER AND WHAT IS DRIVING APP INNOVATION COSTS OF CONNECTIVITY APP COMPETITIVENESS 2.30 Reviewing Evidence Measuring The Impact Of Infotainment Functionality Upon The Quantity Of Vehicle Purchases Across The Industry • Assessing the extent at which a customer values infotainment in a new vehicle; is additional functionality a major attraction for customers or just a distraction? • Understanding to what extent infotainment options attract new customers that have not previously considered the vehicle OEM brand • Analyzing how to create flexible infotainment systems that can evolve quickly through software and hardware changes to ensure the system remains competitive throughout the life of the vehicle • Evaluating whether the rapid evolution of apps and infotainment functionality in vehicles increase the frequency at which customers renew their car Steffen Neumann, Portfolio Manager App Development Group, Mercedes-Benz R&D North America 3.00 Question & Answer Session demands within long automotive development cycles trends and demands or technological development to assess whether market, technology companies or customers are leading the market • Reviewing new and innovative use cases such as improved places of interest searches and the amalgamation of traffic and navigation services: assessing response to new functionalities in the market Steffen Neumann, Portfolio Manager App Development Group, Mercedes-Benz R&D North America Julien Fourgeaud, Partner, Scarlet Motors 4.50 Question & Answer Session MARKET SEGMENTS: PURCHASE DECISIONS UNDERSTANDING THE IMPACT AN AGEING POPULATION AND YOUNGER GENERATIONS HAVE ON USABILITY OF IN-VEHICLE INFOTAINMENT AND VEHICLE PURCHASING DECISIONS INFOTAINMENT ACROSS AGE GROUPS 5.00 Assessing How Infotainment Influences Vehicle Purchasing Decisions Across Different Age Groups And Technical Literacies To Inform Product Planning • Analyzing the segmentation of the market place and identifying key infotainment user groups • Millenials: Understanding the demands of millennials and how their experience of consumer electronics affects the future demands placed upon the automotive industry • Baby Boomers: Assessing the safety and ease of use considerations for new hardware and apps as the baby boomer generation grows older • Evaluating how to design infotainment and connectivity solutions appropriate for all ages within a single marketplace 5.30 Question & Answer Session 5.40 Chair’s Closing Remarks 5.50 – 6.50 Networking Drinks In Exhibition Area “The agenda had a big variety, yet focused on my specific area” Volvo Cars  + (1) 800 721 3915
  4. 4. Day 2 Thursday February 27, 2014 APP DEVELOPMENT, SECURITY & DRIVER DISTRACTION Encouraging 3rd party app development, hearing how wireless providers will support automotive connectivity and overcoming security and driver distraction concerns associated with smartphone infotainment 8.50 Chair’s Opening Remarks SECURITY: HACKING USER INTERFACE & HMI 3RD PARTY APP DEVELOPER PANEL 11.50 Analyzing The Threat Of Vehicle Hacking Through A Smartphone Connection And The OEMs Role In Providing Security 3.20 Examining How Existing And Emerging Interface Options Are Enabling Safe Levels Of Driver Attention During Interaction With Smartphone Infotainment Systems 9.00 Developing A Stronger Relationship Between The Automotive Industry And App Community To Further Attract Developers To Design Products For Vehicles • Learning the difficulties faced by app developers to break into and profitably work with the automotive industry compared to the general mobile domain • Understanding the preference of developers for working on embedded or tethered based apps for the automotive space • Reviewing methods for attracting app developers to work within the automotive space and competing with the larger market for non-automotive related phone apps • Evaluating the potential for collaboration within the automotive community to reduce the barriers faced by app developers and drive app production for the entire industry Joey Grover, Mobile Technology Lead, Livio Connect Julien Fourgeaud, Partner, Scarlet Motors Mark Neff, Head Of Business Development, Parkopedia 9.40 Question & Answer Session WIRELESS CARRIER PANEL 9.50 Hearing If And How Wireless Carriers Plan To Drive Down Charges And Support Smartphone Vehicle Connectivity Going Forward: 4G And 5G • Revealing the expectations for the evolution of 3G and 4G across the globe – should we prepare for 5G or gaining the most value out of 4G? • Examining the cellular provider’s reaction to the embedded versus tethered debate and other automotive trends – what are the implications for OEM-Carrier relationships? • Analyzing the effects of tethered connectivity upon smartphone data plans and the trends in customer expenditure and expectations • Evaluating connectivity strength today and in the near future – how and when will the reliability of tethered connectivity improve? Reserved For Wireless Carrier Partner 10.30 Question & Answer Session 10.40 Morning Refreshments In Exhibition Area SMARTPHONE SECURITY & PRIVACY EVALUATING AND MITIGATING THE THREATS TO UNAUTHORIZED PERSONAL INFORMATION DISCLOSURE AND LOSS OF VEHICLE CONTROL WHEN USING SMARTPHONE CONNECTIVITY SECURITY: INFORMATION PROTECTION 11.10 Developing Clear Guidelines For Acceptable Use And Communication Of Personal Information Through Smartphones And Mitigating Threats From Unauthorized Persons • Reviewing the latest security regulations from the NHTSA and providing specific clarity on the complexities surrounding the e-call mandate • Benchmarking the acceptability of messaging personal information to the vehicle, such as diagnostic data, subscription updates or vehicle repair advice • Developing globally marketable vehicles by designing connectivity and security solutions that are compliant with the regulations and cultural desires of all market regions • Assessing the latency considerations associated with security options – do we have to sacrifice seamless connectivity to ensure adequate safety? 11.40 Question & Answer Session • Understanding the security implications of smartphone tethered connectivity opposed to embedded connectivity to assess which is most secure • Identifying the OEMs responsibility in regards to hacking security of both smartphone tethered and embedded connectivity • Reviewing the correlation between Wi-Fi and moving from mechanical to electrical systems with the threat from hackers taking control of the vehicle • Establishing best practices for minimizing risks associated with mobile phone locking systems to assess how to ensure ease of use without sacrificing safety • Planning for the worst case scenario; how to identify, track and eliminate the threat following a failure of security systems Rudolf Streif, Director Of Embedded Solutions, Linux Foundation 12.20 Question & Answer Session 12.30 Networking Lunch In Exhibition Area REDUCING DRIVER DISTRACTION: SMARTPHONE INTEGRATION HEARING WHAT ACTIONS OEMS ARE TAKING WHEN INTEGRATING SMARTPHONES AND HOW HMI AND VOICE RECOGNITION CAN REDUCE DRIVER DISTRACTION NHTSA UPDATE 1.30 Hearing What Actions OEMs Are Taking When Integrating Smartphones To Meet Existing And Future NHTSA Guidelines • Revealing the timetable for phase 1 guidelines between today and 2017 and the release of phase 2 and 3 guidelines on handheld devices and verbal interaction • Answering concerns surrounding existing guidelines to develop a more transparent relationship between NHTSA and vehicle OEMs • Setting out a roadmap for what is achievable and practical today and in the coming years based on technological trends – can suppliers adequately meet the demands of reducing driver distraction? • Evaluating the adaptation of smartphone user interfaces for use in the connected vehicle, understanding what can be kept and what needs to be changed • Reviewing the next generation of HMI, assessing the potential for voice as the primary mode of interaction and gaze and gesture technologies • Leveraging big data to understand user interface quality in real time on a global level and drive improvements across cultural variations Alexander Muir, Senior Design Researcher, Microsoft 3.50 Question & Answer Session VOICE RECOGNITION 4.00 Analyzing How Existing Voice Recognition Functionality Is Reducing Driver Distraction Associated With Smartphone Infotainment And Assessing Progress Towards A Natural Language Solution • Understanding whether natural language is most appropriate for voice recognition software • Assessing whether consumers are comfortable talking to machines as they would people • Evaluating existing smartphone voice operation functionality and how to ensure it becomes a secondary, rather than primary task when operated while driving • Assessing the effects of voice recognition upon driver distraction as compared to visual displays or other user interfaces • Assessing whether all functionalities become completely voice operated to develop a likely roadmap for moving towards the ideal voice recognition software Brigitte Richardson, Senior Engineer Voice Recognition, Ford 4.30 Question & Answer Session 4.40 Chair’s Closing Remarks 4.50 End Of Congress Tim Johnson, Director Of Office Of Vehicle Crash Avoidance & Electronic Controls Research, NHTSA 2.00 Question & Answer Session DRIVER DISTRACTION MITIGATION 2.10 How To Measure And Mitigate Driver Distraction When Integrating Smartphones Through User Interface Adaption, App Design And Notification Procedures • Reviewing methods for effectively measuring the level of distraction for functions in each scenario • Evaluating how to reduce or determine thresholds if distraction can not be effectively measured • Assessing the safety pros and cons of each user interface including touch screens, head up displays, gestures and voice command • Understanding the cognitive process of the driver to better evaluate the effects of processing incoming information upon distraction levels • Assessing which notifications are acceptable and which should be prohibited • Hearing the app developer vision on how content will be enabled in the vehicle compared to a smartphone and the implications for brand identity and quality of functionality “Good all around, very open discussion with various presenters. Broad representation of the industry. Will come next year!” Bentley Motors 2.40 Question & Answer Session 2.50 Afternoon Refreshments In Exhibition Area  + (1) 800 721 3915
  5. 5. Sponsorship Opportunities Smartphone & Embedded Connectivity Vehicle Integration 2014 offers a unique platform for you to deliver your message, raise awareness and network with industry leaders who are investing in connected car solutions and functionalities. Achieving Your Marketing And Business Objectives At The Summit: DEMONSTRATE THOUGHT LEADERSHIP Who You Will Meet? Attendees By Organization Type: In-vehicle infotainment and smartphone vehicle integration are growing areas of technological development and investment. You may be pioneering these advances, but do your customers know what differentiates you from your competitors? Use targeted, editorially reviewed keynotes and case studies to demonstrate thought leadership to your target audience. RAISE BRAND AWARENESS AND INCREASE YOUR PROFILE Any solutions selected by vehicle OEMs must be subjected to careful comparative costbenefit analysis. Of course Vice Presidents, Directors and Managers take into account profile, credibility and market leadership when selecting suppliers to support their investment plans. Your organization must be at the forefront when these decisions are made. Cement your leadership position with targeted branding and profiling campaigns directed at the major vehicle OEMs as they develop the connected cars of the future. MEET AND NETWORK WITH DECISION MAKERS Thought leadership, branding and profiling are converted into contracts through extensive 35% Vehicle OEMs 25% Tier 1 Suppliers & Hardware Manufacturers face-to-face relationship building. As a dedicated event to smartphone integration and 18% App Developers & Operating System Providers connectivity, this intimate forum enables you to meet specific job titles in one place at one 10% Wireless Carriers & Telecommunications time, giving you the best possible chance of influencing key decision makers. 7% Consumer Electronic Manufacturers 5% Academics, Government & Others To secure your booth or discuss tailor-made sponsorship packages, contact: Attendees By Job Title: Andrew Barrett + (1) 800 721 3915 FULL SPEAKER FACULTY: Henry Bzeih, Chief Technology Strategist, Kia Doron Elliott, Global Bluetooth Lead, Ford Chip Goetzinger, Senior Manager Of Development & Program Management Vehicle Connected Services, Nissan Steffen Neumann, Portfolio Manager App Development Group, Mercedes-Benz R&D North America Alexander Muir, Senior Design Researcher, Microsoft Rudolf Streif, Director Of Embedded Solutions, Linux Foundation Andrew Poliak, Automotive Business Director, QNX Julien Fourgeaud, Partner, Scarlett Motors Tim Johnson, Director Of Office Of Vehicle Crash Avoidance & Electronic Controls Research, NHTSA Brigitte Richardson, Senior Engineer Voice Recognition, Ford Jake Sigal, CEO, Livio Nash Ogden, President, Innoppl Inc. Ray Bingham, Professor, University Of Michigan Transport Research Institute Bhaskar Krishnamachari, Associate Professor, University Of California Arun Venkataramani, Associate Professor, University Of Massachusetts Amherst Paul Elsila, Business Development Manager, Livio 22% VPs / Heads of Connected Car, Infotainment, Telematics 33% Senior Manager Connected Services, App Portfolio, User Interface, Smartphone 26% Manager Connected Vehicle, HMI, Product Development, Security 19% Lead / Senior Engineers Bluetooth, Voice Recognition, Electrical Architecture  + (1) 800 721 3915
  6. 6. Yes P I would like to register the delegate(s) below for the 2 day conference Smartphone & Embedded Connectivity Vehicle Integration 2014 Details PLEASE USE CAPITALS - PHOTOCOPY FOR MULTIPLE DELEGATES Delegate 1 Delegate 2 * Mr * Mr * Dr * Miss * Ms * Mrs * Other: * Dr * Miss * Ms * Mrs * Other: Name Name Position Position Organization Organization Email Email Telephone Telephone Address For Invoice Purposes WE HAVE GROUP DISCOUNTS Zip/Postal Code So you can involve your whole team Country Call for rates: (1) 800 721 3915 Delegate Rates GUESTS ARE RESPONSIBLE FOR THEIR OWN TRAVEL AND ACCOMMODATION ARRANGEMENTS Super Early Booking Discount Early Booking Discount Standard Rate Book And Pay By Friday November 22, 2013 Book And Pay By Friday December 13, 2013 From December 14, 2013 * $1299 SAVE $400 * $1499 SAVE $200 * $1699 2 Day Conference Pass All prices quoted above are inclusive of GST Payment PLEASE TICK APPROPRIATE BOXES AND COMPLETE DETAILS Payment must be received in full prior to the event. * 1. CREDIT CARD Option Please charge my * VISA * AMERICAN EXPRESS Amount $ USD Expiry date Card number Security Code / CVV (required) Name on card * MASTERCARD Signature of card holder * 2. INVOICE Option An invoice containing payment instructions will be sent electronically upon receipt of the completed registration form. How To Finalize Your Registration Terms & Conditions The conference is being organized by American Business Conferences, a division of London Business Conferences Ltd, a limited liability company formed under English company law and registered in the UK no. 5090859. Cancellations received 30 days prior to the start of the event will be eligible for a refund less $150 administration fee, after this point no refund will be given. Cancellations must be made in writing, if you are unable to attend you may nominate a colleague to attend in your place at no additional cost. Receipt of this registration form, inclusive or exclusive of payment constitutes formal agreement to attend and acceptance of the terms and conditions stated. All outstanding fees must be paid within our standard payment period of 7 days. Any outstanding invoices will remain valid should cancellation of attendance be received outside of the aforementioned cancellation period. *If you are claiming the early booking discount this may not be used in conjunction with other discounts advertised elsewhere. All discount codes and offers must be claimed at the time of registration. American Business Conferences reserves the right to alter or cancel the speakers or program. American Business Conferences reserve the right to refuse admission. We would like to keep you informed of other American Business Conferences products and services. This will be carried out in accordance with the Data Protection Act. Please write to the Head of Marketing, American Business Conferences at the address below if you specifically do not want to receive this information. American Business Conferences. City Center One. 800 Town & Country Blvd. Suite 300. Houston. Texas. 77024 American Business Conferences will not accept liability for any individual transport delays and in such circumstances the normal cancellation restrictions apply. American Business Conferences is a Division of London Business Conferences Limited, Registered in England No. 5090859 EIN. no: 98-0514924 Please send your completed registration form to our Customer Service Team using one of the following options: Option 1. Email: Option 2. Fax: (1) 800 714 1359 Enquiries And More Information If you have any enquiries or would like to request more information please contact our friendly Customer Service Team on: (1) 800 721 3915 or visit the conference website at  + (1) 800 721 3915