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How to integrate web shopping with ERP order processing using LANSA Composer

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This use case is based on a customer experience using LANSA Composer to integrate an eCommerce web shopping application with an ERP order process and automate the flow of order and product data between the applications.
Find out more about LANSA Composer at: http://www.lansa.com/products/composer-data-transformation-bpi.htm

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How to integrate web shopping with ERP order processing using LANSA Composer

  1. 1. LANSA Composer The solution integrates an eCommerce web shopping application with an ERP order process and automates the flow of order and product data between the applications. The ERP system will provide product data to the web shopping application and the web shopping application will send orders to the ERP system. How to integrate web shopping with ERP order processing
  2. 2. Contents How to integrate web shopping with ERP order processing Current situation describes the existing processes and highlights inefficiencies, manual processes and cost concerns. Current situation The requirements define the processes the company would like to automate and where to enhance existing processes. Requirements The solution describes how LANSA Composer can be used to implement the requirements including automating the processes. Solution The benefits highlight measurable outcomes, e.g. process efficiency and reduced costs, derived from implementing the solution design. Benefits This use case is based on a customer experience using LANSA Composer to implement an automated solution that achieved tangible outcomes.
  3. 3. Current situation The ACME company operates an ERP system on its premises, and a web shopping application hosted by an external web hosting provider. The ERP system and web shopping application share no electronic interfaces. The eCommerce web shopping application accepts orders on behalf of the ERP system, and customer service staff enter orders into the ERP system manually. The ERP system is the source of product data for the web shopping application's product catalogue. Updates to the product catalogue occur manually after changes to product data in the ERP system. No automated processes or data flows exist between the ERP system and the web shopping application. How to integrate web shopping with ERP order processing
  4. 4. Requirements The requirements are: 1. Process orders from the web shopping application without manual intervention. 2. Automate product catalogue updates. The ERP system has an interface for automatically loading orders. To use the interface, web shopping application orders require a data reformat to suit the ERP order data. The web shopping application's product catalogue offers an electronic interface that accepts data formatted as XML. Product data requires a reformat into XML. LANSA Composer will load orders into the ERP system and control the flow of product changes to update the product catalogue. LANSA Composer's data mapping tools will reformat order and product data to suit the ERP and web shopping application interfaces. How to integrate web shopping with ERP order processing
  5. 5. Solution: order processing 2. The web shopping application sends the orders to Composer. 1. Customers place orders via the web shopping application. 3. Composer formats the order data to suit the ERP system and invokes the ERP order loading interface. How to integrate web shopping with ERP order processing
  6. 6. Solution: product catalogue updates 2. The ERP system sends the new and changed product data to LANSA Composer. 1. New and changed product data updates the ERP products database. 3. Composer formats the product data into XML and invokes the product catalogue update. How to integrate web shopping with ERP order processing
  7. 7. Solution: data reformatting and mapping Order data from the web shopping application in XML format Order data reformatted for loading into the ERP system A business analyst visually instructs LANSA Composer how to reformat the XML order data from the eCommerce web shopping system into the order format required to integrate with the ERP system. How to integrate web shopping with ERP order processing
  8. 8. Solution: order processing steps A business analyst builds the script that LANSA Composer uses to automatically perform the steps required to receive orders from the web shopping application and invoke the order entry system to process the orders. How to integrate web shopping with ERP order processing
  9. 9. Solution: product catalogue updates processing steps A business analyst builds the script that LANSA Composer uses to automatically perform the steps required to retrieve product data updates, reformat the data into XML, and send the reformatted product data to the web shopping application. How to integrate web shopping with ERP order processing
  10. 10. Benefits realised from the automated solution • Eliminating manual processes reduced errors, e.g. no more order rekeying • Because of the integration, the ERP system is now the single source of truth for product data • ERP product data and web shopping application product catalogue synchronised • On-line ordering volume growth no longer constrained by manual processing capacity • Reduced out-of-stock situations achieved by synchronising ERP product data and the web shopping application LANSA Composer provides business process integration (BPI) tools used by business analysts to automate and integrate business processes. It is a simple, and cost-effective way to get business transactions in and out of your business systems with less human effort. How to integrate web shopping with ERP order processing
  11. 11. Find out more about LANSA Composer http://www.lansa.com/about/contact-us.htmLANSA contact information all regions info@lansa.com AMERICAS info.france@lansa-europe.com France info@lansa.co.uk UK info@lansa.com.au Australia info-japan@lansa.jp Japan info.benelux@lansa-europe.com Rest of EMEA United States ASIA PACIFIC EMEA Singapore info@lansa.com.au Canada info@lansa.com Rest of Americas info@lansa.com

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